3Com 10/100 LAN PC Card
FE574BT
October 12, 2000
Version 1.3
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GENERAL INFORMATION
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1. Slow or Dropped Connection on a 10/100 Switch or Hub
2. Windows 2000 Drivers
3. Connection LED is Lit when the LAN PC Card is Not Connected
4. DOS and WINDOWS 3.X
5. Full-Duplex Operation
6. Plug-and-Play
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ISSUES AND ACTIONS
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7. AST Ascentia P Series
8. Dell Latitude LM P100
9. Tecra 440CX
10. Micron Transport XKE
11. Texas Instruments Extensa 660CD Notebook Computers
12. Toshiba Satellite 220CDS
13. Digital Hi Note VP 575
14. Digital Hi Note Ultra
15. Sony VAIO PCG-808 and 505FX
16. Failure When Modem PC Card is Installed
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NDIS 4 DRIVER
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17. Driver Information
18. Checking the Driver Installation
19. Installing the NDIS 4 Driver for Windows 95 OSR2
20. Installing the NDIS 4 Driver for Windows NT 4.0
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NOVELL NETWARE
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21. General Information
22. Windows NT 4.0
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GENERAL INFORMATION
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1. Slow or Dropped Connection on a 10/100 Switch or Hub
Windows Me, 98, 95:
The switch may be forced to 10 Mbps. Disable Auto Polarity:
1. Open Control Panel>Network
2. Double click the LAN PC Card.
3. Click the Advanced tab.
4. Select Automatic Polarity Selection.
5. Select Disable.
Windows 2000, NT:
1. With the Installation CD in the CD-ROM drive, browse
to D:\AUTOPL\AUTOPL.EXE, where D: is your CD-ROM drive.
2. Double-click AUTOPL.EXE.
3. Select "3Com LAN Card".
4. Click "Disable".
5. Click "OK" and "Close".
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2. Windows 2000 Drivers
The 3Com Installation CD does not contain drivers (.INF) for Windows
2000. Check the 3Com support Web site (www.3com.com/support) for new
drivers as they become available.
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3. Connection LED is Lit when the LAN PC Card is Not Connected
The LEDs on the LAN PC Card work correctly when the line speed is set
to Auto Detect. When the line speed is set to anything else, the
LED is lit all the time, even when no cable is connected. This means
that you cannot determine the status of the connection from the LED
state when the line speed is not set to Auto Detect.
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4. DOS and WINDOWS 3.X
The LAN card works with laptops that contain Card Services. If you
are not running Card Services on your system, the PC Card will work
with laptops that have an Intel PCMCIA (PC Card) or compatible
controller. If Card Services is not installed, the PC Card might not
work with other controllers.
You may override IRQ, I/O base, and CIS Memory base address
configuration parameters.
See the sample NET.CFG or PROTOCOL.INI files on the Installation
disk for proper syntax.
NOTE: If either the interrupt or the I/O address is overridden,
the other must be overridden also.
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5. Full-Duplex Operation
NetWare ODI:
The DOS ODI NetWare driver supports full-duplex operation (sending
and receiving data simultaneously).
WARNING: You MUST be connected to a switched full-duplex Ethernet
hub to use this feature.
To enable this feature, add the ODI Keyword "FULL DUPLEX" to the
NET.CFG file.
NDIS 2.0:
To enable the NDIS 2.0 full duplex, add the Full Duplex Keyword
to the PROTOCOL.INI file:
ORIGINAL (Half Duplex):
[ms$el3c574]
DRIVERNAME=EL3C574$
MODIFIED (Full Duplex):
[ms$el3c574]
DRIVERNAME=EL3C574$
FULL-DUPLEX=YES
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6. Plug-and-Play
Plug-and-Play must be set to "disable" in CMOS when using the DOS
drivers with the LAN card.
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ISSUES AND ACTIONS
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7. AST Ascentia P Series
Issue:
Card not working properly.
Action:
This LAN card does not support Ascentia P Series computers.
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8. Dell Latitude LM P100
Issue:
Under Windows 95 OSR 2, this computer failed some DOS diagnostics
tests when the LAN card was installed in the bottom slot and the
card was set for I/O=300 and IRQ=10. Auto-configure is unable to
find any usable IRQ.
Action:
The DOS drivers should function properly even though the adapter
fails diagnostics with the settings I/O=300 and IRQ=10.
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9. Tecra 440CX
Issue:
When running Windows 95 OSR 2, after removing and reinstalling the
NDIS driver, the system is forced into into Safe Mode.
Action:
Remove the LAN card, reboot, then reinsert the LAN card. This
should allow normal operation. Once normal operation resumes,
running ScanDisk should fix the problem.
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10. Micron Transport XKE
Issue:
When running DOS Diagnostics (INSTALL.EXE), the system may hang
during Starting Configuration and Diagnostics. It also may hang
while loading the NDIS2 driver.
Action:
In the BIOS, set Plug-and-Play to Yes, and reboot.
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11. Texas Instruments Extensa 660CD Notebook Computers
Issue:
Auto-Configure under INSTALL.EXE does not properly allocate
resources to the LAN card. Auto-Configure sets IRQ 5 and I/O 300.
With these settings, intermittent self-test failures may occur.
Action:
Specify either IRQ 10 or 11 and I/O 300 for the LAN card.
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12. Toshiba Satellite 220CDS
Issue:
DOS diagnostics program INSTALL.EXE does not detect the LAN card.
Action:
In the computer BIOS, set PC Card Controller mode to PCIC Compatible.
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13. Digital Hi Note VP 575
Issue:
Unable to get the INSTALL.EXE, DOS ODI, or NDIS 2.0 driver to load.
Action:
The LAN card does not support the Digital Hi Note VP 575 in DOS
environments. Use the card under the supported Windows environments,
where it will install and operate correctly.
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14. Digital Hi Note Ultra
Issue:
When Auto Configure is run as part of the DOS Diagnostics, this
computer cannot locate an available IRQ. This problem has occurred
with NDIS 4 under Windows NT 4.0 and with NDIS 3.
Action:
With NDIS 4 under Windows NT 4.0, use the adapter settings
I/O= 0x300H and IRQ=11. With NDIS 2, use I/O=0x380H and IRQ=5.
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15. Sony VAIO PCG-808 and 505FX
Issue:
After initial installation and setup, the Configuration and
Diagnostic program in INSTALL.EXE cannot detect the LAN card.
Action:
Power down the computer and reboot. After this, the computer should
be able to recognize the card normally. For continued operation, be
sure you are using the correct settings for the LAN card:
I/O=300 and IRQ=10.
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16. Failure When Modem PC Card is Installed
Issue:
In DOS environments, the LAN card NDIS and ODI drivers may not
install correctly with some 3Com, Megahertz, and U.S. Robotics modem
enablers.
Action:
Reload the modem enabler using the following line in CONFIG.SYS:
device=a:\enable.exe /c2 /im3 /sn
The switch /sn specifies the slot the modem uses and will enable the
modem only in that slot. N can be any value A through H (for example,
on Dell Latitude computers, A is the top slot and B is the bottom
slot), so you would use /sA or /sB).
The /c and /im switches set the COM port and interrupt.
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NDIS 4 DRIVER
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17. Driver Information
3Com includes the new NDIS 4 network driver on the Installation disk.
The W95EL574.INF file loads the correct driver for Windows 95, and
the OEMSETUP.INF file loads the correct driver for Windows NT.
The NDIS 4 driver works with Windows 95 OSR2 (version # 4.00.950b)
and Windows NT 4.0, but not standard Windows 95 or Windows NT 3.51.
The NDIS 3 driver works with Windows 95 OSR2, Windows NT 4.0,
standard Windows 95 (versions 4.00.950 or 400.950a), and Windows NT
3.51.
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18. Checking the Driver Installation
After installing the NDIS driver under Windows 95, if either of the
LEDs is not lit, go to Control Panel>System icon>Device Manager to
check the status of the LAN PC Card.
If Network Adapter has a yellow exclamation mark, an incorrect NDIS
driver was loaded from the Installation disk. Remove the incorrect
driver and install the correct driver.
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19. Installing the NDIS 4 Driver for Windows 95 OSR2
You must use the latest NDIS.VXD to use the NDIS 4 driver.
To install the NDIS 4 driver, using Windows 95 OSR2, follow these
steps:
1. Make a backup copy of the W95EL574.INF file.
2. Remove the installed NDIS driver from the hard drive:
Click Control Panel.
Click the Network icon.
Click Configuration.
Select "FE574B-3Com 10/100 LAN PC Card-Fast Ethernet."
Click Remove.
3. Restart the computer to restart the installation process.
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20. Installing the NDIS 4 Driver for Windows NT 4.0
To install the NDIS 4 driver in Windows NT 4.0, follow these steps:
1. Make a backup copy of the OEMSETUP.INF file.
2. Remove the installed NDIS driver from the hard drive:
Click Control Panel.
Click the Network icon.
Click Configuration.
Select FE574B-3Com 10/100 LAN PC Card-Fast Ethernet.
Click Remove.
3. Restart the computer to restart the installation process.
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NOVELL NETWARE
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21. General Information
The Installation Disk contains a Novell NetWare DOS ODI Driver
(3C574.COM).
If you are using 3Com's automatic installation program, Intelligent
Auto Install, delete references to any other network adapter in the
AUTOEXEC.BAT file prior to executing Intelligent Auto Install.
Delete the NET.CFG file, and a new one will be copied over.
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22. Windows NT 4.0
The most common issue with the FE574BT PC Card is finding valid
resources for the non-plug and play operating system of Windows
NT 4.0.
Below is a list of configurations that 3Com Technical Support has
found to work. Every situation is different, but these resources are a good
starting point.
Note: 3Com Technical Support does not guarantee these working
configurations in these laptops. We have found these resources to
work in specific situations, but performance may vary based on your
notebook's configuration.
In those instances, use whichever resources work. The most common
symptom of a resource conflict is either a freeze during startup or
no connection to the network.
If your system is not listed, go to http://knowledgebase.3com.com.
After registering, open solution 1.0.13478523.1976541 for the latest
working configurations available.
Gateway Solo 9100 XL
I/O= 300, IRQ= 10
Compaq Armada 7400
No Card Services, UNINSTALL Award
I/O = 300, IRQ = 10
HP Omnibook 4150
No Card Services
I/O=300, IRQ 3 (both slots), 9 (bottom slot only), or
11 (bottom slot only), Auto
BIOS info: Serial=Enabled Com1, IRQ=4 IRDA=disabled
Card Executive version 2.23
I/O=300, IRQ 3 or 11
Hyperdata Green 759
Service Pack 4 installed
I/O= 300, IRQ= 9
IBM ThinkPad 390
I/O= 320, IRQ= 5
I/O= 340, IRQ= 10 Bottom Slot Only. System hangs on the top slot
IBM ThinkPad 390 E
Card Services =SystemSoft CardWizard or No Card Services installed
Service Pack 3 installed
I/O= 300, IRQ= 10
IBM ThinkPad 600
Card Services = remove cardwizard
Service Pack 3 installed
I/O= 300, IRQ= 9
IBM ThinkPad 600 E
Card Services = remove cardwizard
Service Pack 3 installed
I/O= 300, IRQ= 9
IBM ThinkPad 770 X
Service Pack 4 installed
I/O= 300, IRQ= 9
IBM ThinkPad i1720
I/O= 340, IRQ= 10
IBM ThinkPad 9546
I/O= 300, IRQ= 9
Toshiba Satellite 420 CDT
I/O= 300, IRQ= 9
Toshiba Satellite 4030 CDT
I/O= 340, IRQ= 10
Toshiba Satellite 4080x CDT
I/O= 300, IRQ= 10
Toshiba Tecra 8000
I/O= 300, IRQ= 10
This does not constitute a complete list of compatible laptops
since the FE574BT LAN PC Card should be compatible with all PCMCIA-
compatible notebooks.
If you are using SystemSoft CardWiz for NT, download file
ss574b.exe from the Software Library located at
http://support.3com.com/software.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.