1. 7502849v.exe Driver
2. README.TXT File Contents

README.TXT Driver File Contents (7502849v.exe)

This document describes the driver upgrade for the "Gateway Telepath with X2 Technology" modem. 

VERY IMPORTANT! PLEASE READ!

The Gateway 56K V.90 Upgrade Utility will create a directory on your C:\cabs\7502849v and has placed two backup driver files named "Gwy0038a.inf" and "GWYWAV2.INF" for your modem, and this "README.TXT" in that directory. To make a backup copy after the upgrade is done, please insert a blank formatted 1.44M Diskette into drive A: and copy these files to the blank diskette. Label this diskette "Telepath 56K Voice Faxmodem INF files" and place it in a safe place for backup purposes. 

You may want to print this document out, if possible, as it will make the upgrade process a little easier.  Before beginning with the upgrade you should verify that you have one of the following modems in your system.  Using this upgrade with a modem other than the two listed below will cause unfavorable results.  

6000577
6000727

If you don't know if the modem you have matches one of the units listed above, you can look in the Device Manger in Windows 95/98.  The description there can tell you if the modem you have is one of the above modems.   Right-click on "My Computer" and select "Properties" and the "System Properties" window will appear.  Click on the "Device Manager" tab and look for a device that has the word "Modem" next to it.  Click on the plus (+) sign in front of the device.  You should see the actual modem device with its description.  It should be the:

"Telepath with X2 Technology" or the 
"Telepath with X2 Technology PNP"
 
If it is not, then you do not have the correct upgrade for this modem.

UPGRADE INSTALLATION STEPS

WARNING!: BEFORE STARTING THE UPGRADE PROCEDURE, MAKE SURE THAT ALL OTHER PROGRAMS ARE CLOSED! THIS IS VERY IMPORTANT! OTHER PROGRAMS COULD CAUSE DAMAGE TO THE MODEM WHILE THE UPGRADE PROCEDURE IS RUNNING!

WINDOWS 95/98 UPGRADE DIRECTIONS:

1.  Open the "Run" box by clicking on the Start button, and selecting "Run".

2.  Type the command "c:\windows\temp\p0428ua.exe" in the highlighted box next to "Open" and press Enter.  

3.  You will see a screen that says "Telepath V.90/56K Modem Upgrade".  Click on the button labeled "Setup".

4.  The upgrader will extract the necessary files to a special folder on your hard drive.  You will then be presented with a dialogue box labeled "Gateway Telepath Modem Upgrade Wizard" telling you to close all applications before continuing with the upgrade. Click on the "Next" button.

5.  The upgrader will now start the "Gateway Telepath Modem Upgrade Wizard" and a small dialogue box telling you that this program will upgrade your modem to V.90 technology. Click on the "Continue" button.

6.  The Gateway 56K V.90 Upgrade Utility will Find, Verify, Upgrade, Verify and Reset the modem. You should see a blue bar indicating progress. When the Utility is finished you will see a dialogue box stating "Modem firmware is valid for 56K". Click on "OK".

7.  The Utility will now ask if you want to restart the system to complete your upgrade procedure. Make sure the "Yes" box is checked and click on the "Finish" button to continue. The system will restart, and once Windows is up and running, you will see a small dialogue box appear indicating that there is new hardware detected.  This means that your new modem drivers are being installed.  You will see one dialogue box indicating that it found a "TelePath 56K Voice Faxmodem" modem and another that is a "Serial Wave Device" for the modem.  You may also see small dialogue box indicating that it is building a "Driver Information Database".  This is expected and a normal part of installing new drivers in Windows.

8.  Your new V.90 modem drivers are installed and your modem is ready to use.

WINDOWS NT 4.0 UPGRADE DIRECTIONS:

1.  Open the "Run" box by clicking on the Start button, and selecting "Run".

2.  Type the command "c:\windows\temp\p0428ua.exe" in the highlighted box next to "Open" and press Enter.

3.  You will see a screen that says "Telepath V.90/56K Modem Upgrade".  Click on the button labeled "Setup".

4.  The upgrader will extract the necessary files to a special folder on your hard drive.  You will then be presented with a dialogue box labeled "Gateway Telepath Modem Upgrade Wizard" telling you to close all applications before continuing with the upgrade. Click on the "Next" button.

5.  The upgrader will now start the "Gateway Telepath Modem Upgrade Wizard" and a small dialogue box telling you that this program will upgrade your modem to V.90 technology. Click on the "Continue" button.

6.  The Gateway 56K V.90 Upgrade Utility will Find, Verify, Upgrade, Verify and Reset the modem. You should see a blue bar indicating progress. When the Utility is finished you will see a dialogue box stating "Modem firmware is valid for 56K". Click on "OK".

7.  The Utility will now ask if you want to restart the system to complete your upgrade procedure. Make sure the "Yes" box is checked and click on the "Finish" button to continue. The system will restart.

8.  Once WindowsNT has rebooted the system, you will need to manually remove the old X2 driver and reinstall the V.90 driver from the Control Panel. Click on the "Start" button and select the "Settings" menu and select the "Control Panel" button to the right. This will open up the Control Panel applet. 

9.  To remove the old X2 drivers click on the "Modems" icon in the Control Panel window to open the modems applet. Click on the "Telepath with X2 Technology" to highlight it and then click on the "Remove" button. You will then be asked if you are sure you want to remove this modem, click on the "Yes" button.

10.  To install the new V.90 drivers, click on the "Add" button. This will bring up the "Add New Modem" Wizard. Make sure that the "Don't detect my modem: I will select it from a list" is NOT checked. Click the "Next" button to continue and let Windows NT detect your modem. You should see a dialogue box stating that a "Standard Modem" was found, click on the "Change" button. This will bring up a list of modems. Click on the "Have Disk" button and type in "C:\V90_DRV" and click the "OK" button. You should now see the "TelePath 56K Voice Faxmodem" modem listed in a new window. Click on the "OK button, then the "Next" button, the "Finish" button and then the "Close" button to complete the installation. 

11.  Your new V.90 modem drivers are installed and your modem is ready to use.

You can verify that the V.90 driver is installed by doing any of the following.

1.  Check the driver installation via modem responses.  Open the Control Panel by clicking on "Start", then "Settings", then "Control Panel", the Control Panel will appear.  Double-click the "Modem" icon, or right click on it and select "Open".  The "Modem Properties" window will open and the "TelePath 56K Voice Faxmodem" or "TelePath 56K Voice Faxmodem PNP" will be highlighted.  If not, click on it once.  Click the Diagnostics tab and then click the port on the left that the "TelePath 56K Voice Faxmodem" or "TelePath 56K Voice Faxmodem PNP" is next to.  Click on "More Info" and a dialog box appears informing you that Windows is communicating with the modem and that it may take a few minutes.  After Windows retrieves the information from the modem, the "More Info..." dialog box appears.  Scroll down the list of AT commands on the left until you find the ATI7 command.  Locate the fourth line of the ATI7 command.  Under the Response column you should see the following:

Options	V32bis,V.34+,x2,V.90...

If you do not, try clicking on "OK", then click on the "More Info" button again.


2.  Connect to the US Robotics BBS.  Click on the "Start" button.  Go to Programs, Accessories, (in Windows 98, Communications) click on Hyperterminal.  Click on the HYPERTRM icon.  Type in the name of the connection (USR BBS) in the Connection Description box and click on OK.  Enter the phone number (847-262-6000) of the BBS and click on OK.  When the Connect box opens with the phone number displayed, click on Dial. The dialing status will appear and the connection will be made.  At this point, modem result codes will appear similar to the following when a V.90 connection is established. 

EXAMPLE: 
CONNECT 52000/ARQ/V90/LAPM/V42BIS 
CONNECT 52000/ARQ/V90/LAPM/V42BIS 
CONNECT 115200 / 07-23-98 (15:58:27) 
(Error Correcting Modem Detected)

NOTE: Look for "V90" in the result codes to see if a V.90 connection was established.  The script may vary depending upon the baud rate and various other variables.  


3.  Running the U.S. Robotics Line Test utility to verify V.90 connectivity 

A.  Click on Start, Programs, Accessories, (in Windows 98, Communications) Hyperterminal, then the "Hypertrm". 

B.  When prompted for Name type in "56K Test" and click OK. 

C.  You will now see a phone number dialog, change the "Connect using" option to "Direct to Com X", where X is the COM port your modem is connected to, then click OK. NOTE: You will NOT need to enter a phone number at this point.  If you are not certain which port your modem is connected to in order to fill in the "x" mentioned previously, click on "Start", "Settings", then "Control Panel".  The "Control Panel" window opens.  Double-click on the "Modems" icon or right-click and select "open".  The "Telepath 56K for Windows" should be highlighted.  If it is not, click once on it, then click on the "Properties" button, and a dialogue box should appear that will show the port the modem is connected to (e.g., COM2).

D.  A COM port properties, port settings dialog will appear, change the Bits per second option to "115,200" and click OK. You will now be in terminal mode.
 
E.  Type in 'AT&F1' (without the quotes) and hit enter. The modem should respond back with OK. You may not be able to see what you type, but should still get a response from the modem. 

F.  Type in 'ATS32=98' and hit enter. This turns off V.90 temporarily so that the tests on your line can be done properly.  Then type in 'ATDT1-847-262-6000' and hit enter.  This will dial the U.S. Robotics BBS.  If you to dial 9, to get an outside line or *69 to disable call waiting, insert this information in the dial string. EXAMPLE ATDT *69, 1-847-262-6000. 

G.  After you connect, you will be prompted "Do you want graphics (Enter)=yes" Hit enter.
 
H.  You will be prompted what is your first name? Type in 'Line' and hit enter. 

I.  You will be prompted what is your last name? Type in 'Test' and hit enter. 

J.  The BBS will now test the modem and the lines and report if the connection supports V.90 (56K technology).

EXAMPLE: "This connection supports 56K technology!" 

Line test reports that V.90 (56K technology) is NOT supported 

According to the results of the line test, your modem may not be capable of making a V.90 connection.  A combination of factors may be contributing
to your modem's inability to connect at V.90 rates.  They include, but are not limited to: 

1.  Your Internet Service Provider may not support V.90 or may be having difficulties.

2.  Your Telephone Carrier's call routing methods.

3.  Integrity of local phone lines. 

4.  Distance from the Central Office (Some people living in rural areas may not be able to connect at V.90 rates). 

Line Test is a good indication that your connection supports V.90 although connecting at V.90 rates may not be possible due to the above factors.  Gateway has no control over these factors and therefore will not be able to provide assistance beyond this point. 


Variables and limitations of V.90 Technology 

Not all ISP's (Internet Service Providers) support V.90 technology so be sure to contact your ISP and find out if they support it.

56K is the top connection speed under ideal conditions. The FCC regulations currently limit that top speed to 53K today. Most connections will be from 44K to 48K and up to 53K, depending on the quality of your line. 

V.90 will receive and send at different speeds to take advantage of the direct digital connections utilized by ISP's. Varying line conditions will have a major effect on the rates at which a connection is established. Varying line conditions that may prohibit optimum V.90 connection rates include but are not limited to: 

1.  Poor physical cable connections (local telephone lines that have been spliced or jumpered, may affect V.90 connections. Although most communities have the capability to support V.90, there are some considerations, as mentioned, that may impede the connect rates.) 

2.  Distance from telephone company 

3.  Telephone company call routing methods 

4.  Telephone company equipment (outdated equipment) 

5.  Weather conditions (electrical storms, damp junction boxes)
     
A V.90 connection only occurs in one direction.  V.90 technology requires a V.90 capable server that is digitally connected to the phone network.  You cannot connect two V.90 capable modems together at V.90 rates, they will only connect at V.34 rates (The maximum V.34 rate is 33,600bps). 

V.90 is not likely to work overseas due to the way most calls are compressed.   There can be only one analog-to-digital conversion in the phone network between the V.90 server modem and the client's modem.  If there are any additional digital-to-analog or analog-to-digital conversions in the path, you will not be able to obtain a V.90 connection.

Applicable Part Numbers
6000577, 6000727