APTUNINS.TXT - Compaq Microcom APT(tm) Drivers Uninstall Routine 11/7/97
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A. Troubleshoot your Current Installation before resorting to a
complete removal of your APT installation.
1. Verify that your Windows SYSTEM.INI file has been properly
updated. If the APT Setup routine hangs at the "Updating
Configuration" message, check for a trailing space at the
"drivers=mmsystem.dll" line in the [Boot] section of your
Windows SYSTEM.INI file.
2. Check the Release Notes or README.TXT file included with your release
of the APT Setup Disk for any comments which might directly
concern your hardware and software configuration.
3. Obtain the current release of the Compaq Microcom APT Support Disk from
the Compaq Microcom BBSconnection(tm), Compaq Microcom WWW Home Page or the
Compaq Microcom FTP Server at the locations listed at the end of this
document.
The APT support files are updated regularly and may address a
specific consideration, which could be associated with your
operating environment and platform.
3. Open the Parallel Modem ICON in Main->Control Panel->Parallel
Modem.
a. Use the scroll bar to check all COM ports from COM1 to COM9.
If you observe COM9 "redirected" to Parallel Modem on LPTn,
highlight it in blue with one mouse click, then click on the
"Disconnect" button.
b. When all COM ports you know to be unused are "Available", double
click on a Port; COM1-COM4, then double click on "Parallel Modem
LPTn".
Note: One or more ports may be already "In Use" by such
---- peripherals as a serial mouse and/or other serial
devices.
c. Click on the "Info" button. If you receive a report on the
Firmware Revision of your modem, the APT installation is
working, and you may begin to use Windows(tm) 3.xx Applications
on the DOS COMn device you configured.
B. Remove APT(tm) support from your System using supplied DEINST.EXE
1. What DEINST.EXE does:
a. Deletes all files in the C:\PPM directory and removes that
directory.
b. Tests for the existence of temporary directories created and
used during APT Setup, deletes any files and removes that
directory.
c. Deletes the following support files from C:\WINDOWS directory:
PPM.INI, PPM.PPM and SYSTEM.PPM
d. Deletes the following support files from C:\WINDOWS\SYSTEM
directory:
PPM.386, PPM.DRV, PPM.HLP, PPM.VXD, VPPM.386, MCHOOK.DLL
and MMISYS.DLL
e. Cleans up the SYSTEM.INI file
In the [BOOT] Section, deletes "ppm.drv" from the line
drivers=mmsystem.dll ppm.drv
^^^^^^^
In the [386 Enh] Section, delete these lines:
device=ppm.386
device=vppm.386
f. Removes APT Parallel Modem Objects from Program Manger
E. You are now ready to begin a "fresh" installation of your APT Setup
Disk.
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Windows(tm) is a registered trademark of the Microsoft Corporation.
APT(tm) Advanced Parallel Technology and BBSconnection(tm) are registered
trademarks of Compaq Microcom Inc.
Compaq Microcom Hardware Support Sales Info: (800) 822-8224
Compaq Microcom Inc. Hardware Support: (781) 551-1313
500 River Ridge Drive Main: (781) 551-1000
Norwood, MA USA 02062
BBSconnection(tm) (781) 255-1125 WWW: http://www.microcom.com
FAXconnection(tm) (800) 285-2802 FTP: ftp.microcom.com
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.