Logitech MouseWare 9.73 README File
(c) Copyright 1995-2002 Logitech, Inc. All Rights
Reserved.
README TABLE OF CONTENTS
1. Installation
1.1 Standard Installation
1.2 Drivers-Only Installation
1.2.1 Drivers-Only Installation for Windows 2000 and XP
1.2.2 Drivers-Only Installation for Windows 95 and NT 4.0
1.2.3 Drivers-Only Installation for Windows 98 and Me
2. Uninstall Program
3. Troubleshooting
3.1 Detection Issues with USB Mice
3.2 Detection Problems with PS/2 Pointing Devices
3.3 Detection of C-Series Pointing devices under Windows 9x
3.4 Detection of Serial Mice under Windows 2000
3.5 Detection of Serial Mice under Windows XP
3.6 Conflicts with Modems and other Serial Devices
3.7 Power Management Problems Under Windows 9x
3.8 Logitech Enhanced Mouse Control Panel is not Updated
Under Windows 9x
3.9 Scrolling/wheel related issues
3.10 Connection Issues for Cordless Pointing Devices
3.11 "Error Starting Program" Message Under Windows 95
3.12 Restricted functionality of WebWheel with the AOL 4.0 or
5.0 browser
4. For more information
________________________________________
1. Installation
Logitech MouseWare supports Windows 95, Windows 98, Windows Me,
Windows NT 4.0, Windows 2000, and Windows XP.
Before installing any software under Windows NT 4.0, we
strongly recommend you create an Emergency Repair Disk using
the Repair Disk utility provided by the system (RDISK.EXE).
Please note that USB mice are only supported under Windows 98,
Windows Me, Windows 2000, and Windows XP.
1.1 Standard Installation
Run Setup.exe to install the Logitech MouseWare software.
Windows 3.1, Windows 3.11, and DOS users: Please refer to the
README.TXT contained in the "Win31x" folder on the MouseWare CD-
ROM. To build the Windows 3.1x/DOS Logitech MouseWare disk,
copy all the files in the "Win31x" folder onto one blank 1.44MB
floppy.
During the MouseWare installation under Windows 2000 and
Windows XP, if the "Digital Signature Not Found" dialog box
appears asking if you wish to continue the installation, click
on the "Yes" or "Continue Anyway" button.
1.2 Drivers-Only Installation
You can load device drivers without running the Setup program.
Loading the device drivers this way, however, does not install
the Logitech Enhanced Mouse Properties user interface.
1.2.1 Drivers-Only Installation for Windows 2000 and XP
Please execute the following steps to perform a drivers-only
installation for Windows 2000 and Windows XP:
1) Click on the "Start" button on the Windows Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the "System" icon.
4) From the System Properties, click on the "Hardware" tab.
5) Click on the "Device Manager" button.
6) From the Device Manager, double click the "Mouse" icon.
7) Double click on the Mouse Type icon.
8) From the Mouse Properties dialog box, click on the "Driver"
tab, then click on the "Update Driver" button.
9) From the "Update Device Driver Wizard", click the "Next"
button.
10) Click on the radio button next to:
"Display a list of the known drivers for this device so
that I can choose a specific driver"
11) Click on the "Next" button.
12) Click on the "Have Disk" button.
13) When prompted, click the "Browse" button.
14) From the "Locate File" dialog box, go to the "Win2000" (or
"WinXP") folder on the MouseWare Disk/CD-ROM.
15) Click the "Open" button.
16) From the "Install From Disk" dialog box, click the "OK"
button.
17) Under "Manufacturers", select "Logitech".
18) Under "Models", select the correct model that matches the
pointing device type and click on the "Next" button.
19) If the "Update Driver Warning" appears, click on the "Yes"
button.
20) Click on the "Next" button.
21) Windows should now copy the updated mouse drivers to the
system.
22) Click on the "Finish" button.
23) Click on the "Close" button.
24) Windows should now ask you to restart the system for the
changes to take effect, click on "Yes" to restart the system.
1.2.2 Drivers-Only Installation for Windows 95 and NT 4.0
Please execute the following steps to perform a drivers-only
installation for Windows 95 and Windows NT 4.0:
1) Click on the "Start" button on the Windows Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the "Mouse" icon.
4) Select the "General" tab.
5) From the "General" tab, click on "Change".
6) Insert the MouseWare Disk/CD-ROM into the disk drive.
7) Click the "Have Disk" button.
8) When prompted, click the Browse button.
9) Depending on the operating system double click on the
following folder on the MouseWare Disk/CD-ROM:
a) Win95, for Windows 95 (or OSR2)
b) WinNT, for Windows NT 4.0
10) Click the "Open" or "OK" button.
11) Click on the "OK" button.
12) Select "Show all Devices"
13) Under "Models", select the correct model that matches the
pointing device type and click on the "OK" button.
14) Windows should now copy the updated mouse drivers to the
system.
15) Click on "Close".
16) Windows should now ask you to restart the system for the
changes to take effect, click on "Yes" to restart the system.
1.2.3 Drivers-Only Installation for Windows 98 and Me
Please execute the following steps to perform a drivers-only
installation for Windows 98 and Windows Me:
1) Click on the "Start" button on the Windows 98/Windows Me
Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the "System" icon.
4) Select the "Device Manager" tab.
5) Double click on the "Mouse" icon.
6) Double click on the Mouse Type icon.
7) Click on the "Driver" Tab.
8) Click on the "Update Driver" button.
9) From the "Update Device Driver Wizard" box, click the "Next"
button.
10) Click on the radio button next to:
11) "Display a list of all the drivers in a specific location,
so you can select the driver you want."
12) Click on the "Next" button.
13) Insert the MouseWare Disk/CD-ROM into the drive.
14) Click on the "Have Disk" button.
15) When prompted, click the "Browse" button.
16) Double Click on the "Win98" folder.
17) Click the "OK" button.
18) Click the "OK" button again.
19) Under "Models", select the correct model that matches the
pointing device type and click on the "Next" button.
20) Click the "Next" button, then click on "Next" again.
21) Click on the "Finish" button.
22) Windows 98/Windows Me may request that you restart your
system. Click on the "Yes" button to restart.
2. Uninstall Program
MouseWare can be removed from Windows (except Windows 3.1x) by
clicking the Add/Remove Programs icon in the Control Panel.
Select Logitech MouseWare and click the "Remove" button.
Windows 95, Windows 98, and Windows Me
Logitech MouseWare drivers will be removed from the system if
setup finds alternate compatible drivers for a device in
MSMOUSE.INF. Should this not be the case you can manually
change the driver to another one as described in section 1.2.
3. Troubleshooting
3.1 Detection Issues with USB Mice
Please note that USB mice are only supported under Windows 98,
Windows Me, Windows 2000, and Windows XP.
If your USB mouse is not detected properly or does not
function, please use the following steps to troubleshoot the
problem.
Note: if you have a PS/2 mouse, you can install and use it to
follow the procedure. Otherwise, use the keyboard to navigate.
1) Click the Start button or press Ctrl-Esc to bring up the
Start menu, select "Settings", then "Control Panel".
2) Select the System icon and press Enter to open the System
Properties.
3) From the System Properties, select the Device Manager tab.
On Windows 2000 and Windows XP, select the Hardware tab, then
press the Device Manager button.
4) Under the Mouse section, there should be a mouse icon that
states: "HID-compliant mouse". On Windows 98 or ME, you should
also see another entry that states the name of your USB device.
If there is a yellow exclamation or red X mark on either of
these entries, highlight it and press the Delete key to remove
it.
5) Once the problem entries have been removed, press the
"Refresh" button and allow Windows to re-detect the mouse. On
Windows 2000 and Windows XP, select "Scan for Hardware Changes"
from the Action menu.
6) Look at the entries under the Mouse section again, verify
that there are no errors reported.
7) Power down the computer and restart Windows. Test the USB
device to see if it is now functional.
Other USB troubleshooting tips:
- If you have problem getting the mouse to work on a hub, try
connecting the mouse directly to the USB port on the system.
- Try a second USB mouse in the same port or try the USB mouse
on a second system to verify it is working correctly. If
needed contact the vendor of your system to verify the USB
ports are correctly enabled, or if updated drivers are
available.
- Uninstall MouseWare and see if the USB mouse works with the
native Microsoft drivers provided on your Windows CD-ROM.
- If your USB mouse functions but does not appear in the
Logitech Mouse Control Center, reinstall MouseWare again while
the Logitech USB mouse is attached.
- You may also want to contact the vendor of your USB chipset
for updated USB drivers.
3.2 Detection Problems with PS/2 Pointing Devices
If your mouse is connected to the mouse port and is not
detected by the system, attempt the following step(s):
1) Your mouse port might need to be enabled through the SETUP
menu of your computer. You may also need to set the
configuration for the internal pointing device to
"Auto-Disable" or "Auto-Select" setting. Please check your
computer documentation regarding the SETUP menu.
2) If you have a mouse with both serial and mouse port
adapters, connect the mouse to the computer through the
serial port. Reboot and check if the mouse is detected
properly.
3) If adapter(s) were not included in your package, your mouse
was designed to work on only one type of port (Serial OR
PS/2). Refer to your package for the type of port your
mouse supports.
If the problem persists, please check for a possible computer
BIOS ROM upgrade from your computer manufacturer.
Some notebook systems have both an external Mouse Port and an
integrated Pointing Stick, which is connected to the Mouse
Port. If your mouse is having difficulty running on the Mouse
Port of this type of system, try using the USB port instead.
3.3 Detection of C-Series Pointing devices under Windows 9x
If you are using a C-Series device on a serial port and it is
not detected by Windows 9x (Windows 95, or Windows 98), you may
need to change an entry in the Windows Registry.
NOTE: C-Series devices connected to the serial port are not
supported under Windows ME, Windows 2000, or Windows XP.
C-Series devices can identified by the following model numbers
(M/N:), located on the bottom of the device: T-CA1, C7, CA,
CC, and CE.
1) Click on the "Start" button on the Windows Desktop and
select "Run".
2) On the "Open" line, type "regedit" and click on the "OK"
button.
3) From the Registry Editor screen, double click on:
HKEY_LOCAL_MACHINE.
4) Double click on SOFTWARE.
5) Double click on Logitech.
6) Double click on MouseWare.
7) Double click on CurrentVersion.
8) Single click on Technical and information should be
displayed on the right side of the Registry Editor screen.
9) Under the Name column, double click on the "SearchCSeries"
entry and the Edit String Dialogue box should appear.
10) Modify the Value Data line to read "On", and click the "OK"
button
Exit the Registry editor and restart Windows. The C-Series
device should now be detected.
3.4 Detection of Serial Mice under Windows 2000
If your Logitech Serial mouse functions, but does not appear in
the MouseWare enhanced Mouse Properties, reinstall MouseWare
again while the Logitech Serial mouse is attached.
Please note that C-Series mice connected to the serial port are
not supported under Windows 2000. C-Series devices can
identified by the following model numbers (M/N:) located on the
bottom of the device: T-CA1, C7, CA, CC, and CE.
3.5 Detection of Serial Mice under Windows XP
MouseWare under Windows XP does not support pointing devices
connected to the serial port. This means that your serial
pointing device will only be supported by the native OS driver.
Serial devices will not show up in the MouseWare enhanced Mouse
Properties and you will not be able to program the buttons or
use any of the other features. If your pointing device
supports PS/2 mode, use the adapter provided and connect it to
the systems PS/2 mouse port if it has one.
3.6 Conflicts with Modems and other Serial Devices
On bootup, the Logitech mouse drivers search all PS/2 and COM
ports for possible pointing devices. If your modem or other
serial device no longer functions after installing Logitech
mouse drivers, you must eliminate the COM port your modem is on
from the search as shown below.
Windows NT 4.0
If you have problems operating other serial devices together
with MouseWare, in Windows NT 4.0 run "Regedit.exe", edit
the key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermous
\Parameters\Global\PortSearchOrder and remove the COM port
that the affected serial device is using.
3.7 Power Management Problems Under Windows 9x
If your mouse freezes when waking your PC up from suspend, in
Windows 9x (Windows 95, Windows 98, or Windows Me) run
"Regedit.exe", then open the registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion
\Technical\APMMode
and set APMMode="Off"
3.8 Logitech Enhanced Mouse Control Panel is not Updated Under
Windows 9x
Under Windows 9x (Windows 95, Windows 98, or Windows Me), if
the Mouse Properties have not been updated to Logitech Enhanced
Mouse Control Center, verify you have installed MouseWare. If
this does not resolve this issue, it may be necessary to do a
registry clean-up. Remove the following folders in the Windows
9x Registry.
Select the "Start" button, then "Run". In the "Open" line type
"regedit", and click on the OK button.
Open the following Registry folders:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class
\Mouse\xxxx
Remove all of the 0000, 0001, 0002, etc. under the Mouse folder
until there are no folders remaining under the Mouse folder.
Now shutdown your system and restart. Open the Mouse
Properties and check to see if you now have the Enhanced
Logitech Mouse Control Center.
If the mouse is still not detected properly after completing
the steps above, please refer to the section "Drivers-Only
Installation for Windows 98 and Me" above.
3.9 Scrolling/wheel related issues
If your mouse is equipped with a wheel and the wheel does not
scroll, verify the following:
1) Verify that the Logitech control panel is installed
properly. If you click the Start button and select Settings,
Control Panel, the mouse icon should bring up a Logitech control
panel. Otherwise reinstall MouseWare.
2) If your wheel only works in Microsoft Office compatible
applications, go to the Buttons page in the mouse control panel
and verify that the check box "Use MS Office Compatible Scroll
Only" is unchecked.
3) If your wheel does not function in your game, go to the
Buttons page in the mouse control panel and verify that the check
box "Use MS Office Compatible Scroll Only" is checked, and the
"Scroll in Active Window Only" is checked.
3.10 Connection Issues for Cordless Pointing Devices
If your cordless device does not seem to respond, or exhibits
erratic behavior, please try the following to resolve the issue:
1) Check the batteries of your device.
If your cordless device uses Alkaline batteries, try replacing
them with new batteries.
If you're using a Logitech rechargeable cordless mouse, confirm
the batteries have a full charge.
This will verify the issue is not occurring because of low /
dead batteries.
2) Check the receiver's connection to the system. Check that the
connector is clean, and that it's connected securely to the
correct port. If connected to switch-boxes, or hubs, try
connecting the receiver directly to the system, to verify there's
no interference from those devices
3) Try changing the location of the receiver. Move it away from
electrical devices that could cause interference with the radio
signals, such as monitors, speakers, zip drives, etc. Also avoid
placing the receiver on metal surfaces that could interfere with
the signal.
4) Press the "connect" button on the receiver, then press the
"connect" button on the device (normally located on the bottom).
5) If these steps do not help resolve the issue, please refer to the
help/user's guide installed with your Logitech software. Or
visit the Logitech web site (www.logitech.com) for the latest
troubleshooting information.
3.11 "Error Starting Program" Message Under Windows 95
The following error messages may appear near the end of the
MouseWare installation on a Windows 95 system, "The
WEBCOLCT.EXE file is linked to missing export OLEAUT32.DLL:227"
or "The CDLSHAND.EXE file is linked to missing export
OLEAUT32.DLL:420". If you experience these error messages, we
suggest that you install the latest version of the DCOM95 for
Windows 95. This file is available free of charge from
Microsoft website at
http://www.microsoft.com/com/resources/downloads.asp.
After installing the DCOM95 file, you must run the MouseWare
installation again.
3.12 Restricted functionality of WebWheel with the AOL 4.0 or 5.0
browser
When programming the WebWheel within the AOL browser, using the
CTRL-CLICK function on one of the user-assignable items of the
WebWheel may not automatically retrieve the desired URL. To
work around this issue, you will need to manually type in the
desired URL and its designated name in the edit boxes provided
(e.g. Logitech, http://www.logitech.com). By default, both
edit boxes will contain the current assignment.
4. For more information
For the latest version of MouseWare and more Troubleshooting
information, visit our web site at www.logitech.com
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.