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README file for EPSON Stylus(R) High Quality ESC/P 2 printer driver
for Windows(R) 98/95/3.1
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This README file has the following sections:
A. Important legal information
B. Late-breaking news regarding your Windows printer driver
I. Tips
II. Application notes
III. Known printer driver problems
IV. Using the EPSON Stylus printer as a remote printer on a network.
V. Using an LPT port that supports DMA transfer mode
A. Important legal information
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Software called the EPSON Stylus High Quality ESC/P 2 driver for Windows 98/95/3.1
(the "Software") is provided "AS IS." NO IMPLIED WARRANTIES OF MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE ARE GIVEN.
The Software may be copied and distributed without charge only to users of EPSON
brand printers. All files on the disk must be copied without modification,
including all proprietary marks and notices. All components of the Software must
be distributed together. The Software may not be distributed for profit.
Copyright (c) 1998 SEIKO EPSON Corporation
Copyright (c) 1994-1998 Software 2000 Ltd., Oxford, England.
B. Late-breaking news regarding your Windows printer driver
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I. Tips
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* Windows 3.0
The driver does not support Windows 3.0. Please upgrade to Windows 3.1
(or later) or Windows 95.
* Increasing print speed
If you're printing with black ink only, turn off MicroWeave to
increase print speed. Only select MicroWeave for presentation quality
printing. MicroWeave does not affect color print speed significantly.
You can also increase print speed by turning on High Speed mode,
turning off Halftoning, printing in black ink instead of color, or printing
at a lower resolution.
Your CPU speed, amount of system memory, application type, document type,
and degree of hard disk fragmentation also significantly affect printing speed.
* SETUP.EXE does not install the driver
If you execute the SETUP.EXE command with the Windows Control Panel open, the
driver will not be installed because the Control Panel overwrites the WIN.INI
file. Close the Control Panel and run SETUP.EXE again.
* EGA and CGA displays
The driver does not function properly with EGA and CGA displays.
Either use the standard Windows driver (available from Microsoft) or upgrade
your monitor to VGA.
* A red "x" (indicating a printing problem) appears over the printer icon in the
EPSON Spool Manager, but the printer prints correctly.
To correct this problem, open the EPSON Spool Manager in Print Manager.
Then select Setup from the Queue menu and check "Use Print Manager for
this port".
* The message "This driver cannot be updated because it is currently being used
by Windows" is displayed on your screen.
This error may occur if you try to reinstall the driver. Close the EPSON Despooler
and try again.
* The first line near the top of the page does not print correctly.
When printing at 720 dpi with MicroWeave turned on, the output near the top
of the page may be slightly distorted. To avoid this problem, use the Page
Setup options in your application program to increase the top margin.
* Using multiple printers on a single port in Windows 98/95/3.1x.
Some printers are designed to work alone on a given printer port. If you are
having difficulty printing on the EPSON Stylus printer, redirect the other
printers to another port or print to a file.
To redirect printers in Windows 98/95, follow these steps:
1) Select "Start," "Settings," and then "Printers."
2) Right-click the EPSON Stylus printer icon.
3) Select the "Properties" menu item.
4) Select the "Details" tab and note the port name under "Print to the
following Port."
5) Click the "Cancel" button.
6) Repeat steps 2-4 for each printer in the "Printers" folder. If a printer is
on the same port as the EPSON Stylus printer, click the down arrow next to
the port name and select "File: (Creates a file on disk)" for that printer.
Then click "OK."
To redirect printers in Windows 3.1x, follow these steps:
1) Double-click the "Control Panel" icon.
2) Double-click the "Printers" icon.
3) Select a printer that is on the same port as the EPSON Stylus printer.
4) Click the "Connect" button.
5) Select a different port or select "File."
6) Click OK.
7) Repeat steps 3-6 until no other printers are on the same port as the EPSON
Stylus printer.
8) Close all dialog boxes and exit the Control Panel.
* Changing printer resolution
Settings that are changed in the printer driver may override the settings
made in your application software.
* The New Hardware Found screen appears when using Windows 98/95
Even though the printer software has already been installed, the New Hardware Found
screen may appear in Windows 95. In that case, select "Do not install a driver" and
click "OK". Windows 95 will not prompt you again.
* Using utilities in the network environment.
The Nozzle Check, Head Cleaning, and Print Head Alignment utilities cannot be
used in the network environment. Please connect the printer to a local port to use
these utilities.
* Using utilities while printing.
Do not run Nozzle Check, Head Cleaning, and Print Head Alignment utilities
while the printer is spooling or printing, the printer may not print
correctly.
* ICM
ICM is supported only in Windows 98/95. To use ICM, set Mode to Automatic or set
Halftoning to Error Diffusion and set Ink to Color.
ICM works with the following Media Types and Print Qualities:
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Photo Quality Ink Jet Paper / Fine - 720 dpi, SuperFine - 1440 dpi
Photo Quality Glossy Paper / Fine - 720 dpi, SuperFine - 1440 dpi
Photo Quality Glossy Film / Fine - 720 dpi, SuperFine - 1440 dpi
Ink Jet Canvas Cloth / Fine - 720 dpi, SuperFine - 1440 dpi
360 dpi Ink Jet Paper / Normal - 360 dpi
II. Application notes
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* Micrografx Designer 4.0
Imported grayscale images may be printed in black due to a bug in Designer.
To print correctly, do one of the following:
a) Change your Ink setting to Color.
b) Select a non-diffused halftone method.
c) Set your video display adapter to 256 color mode.
d) Upgrade to a newer version of Designer.
* Adobe Photoshop 2.5
Printing to a file may cause a General Protection Fault error. Contact your
software vendor for an upgrade to version 2.5.1 or above.
* S3 video drivers
If your graphics card uses S3 chips, your screen may not display some parts of
the driver correctly. This does not affect printing. Contact the manufacturer
of your card for a video driver update.
* AmiPro 3.0
A General Protection Fault error may occur when printing large image files
through AmiPro if the background printing feature is turned on. If you
encounter this problem, disable background printing as follows:
1) Choose Tools > User Setup.
2) Choose Options.
3) If the "Print in Background" checkbox is selected, click the box
to turn off background printing.
* CorelDRAW! 5.0E2
If you experience a General Protection Fault error or notice that printed
bands in your output are not aligned when printing black or two-color
images, try the following:
1) Open the CORELPRN.INI file with a text editor. The CORELPRN.INI file is
stored in the COREL50\CONFIG subdirectory of Corel 5.0 (i.e., C:\COREL50
\CONFIG\CORELPRN.INI).
2) Go to the section labeled: [Config]
3) Find the following line: DumpEntireBitmap=1
Change it to read: DumpEntireBitmap=0
4) Save and close the CORELPRN.INI file.
5) RESTART CorelDRAW!.
* Microsoft Excel 5.0
If your display adapter is set to display more than 256 colors, you may
experience ink bleeding when printing color charts or graphs in 720 dpi
resolution. If you encounter this problem, try one of the following:
a) Set your video adapter to display 256 or 16 colors only.
b) Print your Excel charts and graphs in 360 dpi resolution.
* Microsoft Excel 5.0 / Windows 3.1, Windows 95
Excel 5.0 spreadsheets printed in Economy mode are reduced in size.
This problem occurs with the standard Microsoft driver as well.
Contact the software vendor to see if an update is available.
* FotoTouch Color 1.1a / Windows 3.1
If US letter is chosen as the paper size, a blank sheet is printed.
This occurs because this FotoTouch Color 1.1a does not support non-banding printer
drivers, such as Postscript or HPGL/2.
Contact the software vendor to see if an update is available.
* HyperScript Tools / Windows 3.1
The color is not what you expected when multiple pages are printed.
After the second page is printed, the HyperScript Tools sends incorrect color
information to the printer.
Contact the software vendor to see if an update is available.
* Harvard Graphics 4.0 / Windows 3.1
Documents set to "Economy" are printed in "Normal - 360 dpi" quality.
This problem occurs with the standard Microsoft driver as well.
Contact the software vendor to see if an update is available.
* Halo Desktop Image 2.02 / Windows 3.1
When Super A3 paper size is selected, the printer cannot use the full
printable area at 720 dpi.
This is a feature of Halo Desktop Image 2.02; the software sends a paper size command
that is larger than the size set in the driver. Contact the software vendor
for an update.
* QuarkXPress / Windows 3.1
The printer prints garbage (a series of lines) when landscape orientation is
selected and the Print Quality is set to 720 dpi. To correct this problem, select
portrait orientation, or print in landscape at 360 dpi mode. Contact the software
vendor to see if an update is available.
* QuickTime Movie Player / Windows 95
When a QuickTime Movie Player file is printed, the printer feeds a blank page.
This is a feature of this software; it occurs with the standard Microsoft
driver as well. Contact the software vendor to see if an update is available.
* Microsoft Word 7.0 / Windows 95
Line art printed at 720 dpi may not be positioned correctly. This is a feature
of this software; it occurs with the standard Microsoft driver as well.
Contact the software vendor to see if an update is available.
III. Known printer driver problems
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* Applications cannot print to a file (.PRN or Postscript),
Make sure you specify a filename and a directory name of 8 characters or
less.
IV. Using the EPSON Stylus printer as a remote printer on a network
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There are two basic ways to connect the Stylus printer to a network:
1. Use the EPSON Stylus driver's built-in network support.
2. Use the network's LPT port redirection functions.
For best results when printing with Novell Netware 3.1x, use the EPSON printer
driver to set up your system for network printing. When printing
across a Lantastic Network, you must use the built-in EPSON Stylus driver network
support to ensure reliable operation.
You will need to configure the following:
* The computer to which the printer is attached (host computer).
* The other computers on the network that will access the printer (remote
computer/workstation).
To configure the host computer, follow these steps:
1) Create an icon for the EPSON Spool Manager (EPSPLMGR.EXE in the
\WINDOWS\SYSTEM directory).
2) Place this icon in the Windows Startup group.
3) Open the EPSON Spool Manager window.
4) Select Setup from the Queue menu.
5) Select the Remote Despool tab.
6) (Check) the "Printing from remote queues" box.
7) Select a common network directory, such as F:\EPSON. This is the spool
directory.
8) Click OK.
9) Minimize (do not close) the EPSON Spool Manager.
To configure a remote computer/workstation, follow these steps:
1) Make an icon for the EPSON Spool Manager (EPSPMGR4.EXE in the
\WINDOWS\SYSTEM directory).
2) Open the EPSON Spool Manager window.
3) Select Setup from the Queue menu.
4) Select "Spool to remote printer."
5) Select the network directory chosen in step 7 of the
host computer configuration.
6) Click OK.
7) Minimize the EPSON Spool Manager.
When you turn on the host computer and start Windows, make sure that the EPSON
Spool Manager also loads. Each time the host computer is booted and Windows is
loaded, verify that the EPSON Spool Manager loads. If Spool Manager doesn't
load, network printing is not be possible.
Below is a list of possible network configurations in descending order of
preference.
1. EPSON Spool Manager network support. (Best performance)*
2. Dedicated print server.**
3. Print server running on a file server.**
4. Running RPRINTER on a workstation. (Lowest performance)**
* Setup procedure is outlined above.
** Refer to your network software documentation or consult your network
administrator.
V. Using an LPT port that supports DMA transfer mode
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If the Nozzle Check, Head Cleaning, and Print Head Alignment utilities
do not work correctly, or the printouts are filled with random
characters when you use the standard Windows Print Manager,
use a transfer mode other than DMA.
See your computer manual to change the setting.
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For the latest information regarding your EPSON printers, visit the
EPSON Web Site at http://www.epson.com. Go to the Epson Connection
page and select FAQs, Inkjet Printers. Or you can access one of the
following EPSON Electronic Support Services:
Fax-On-Demand:
Dial (800) 442-2110 or (310) 782-4214 select option 1, then 1 again
(to order a document).
Download Service:
File Area: Inkjet Printers
CompuServe:
Forum: Epson
Section: Inkjet Printers
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.