Additional Information
MS5000 Data+Fax+Voice Modem Card Ver 1.40
ITU V.90 Modem Driver
============================
This Installation Diskette contains the ITU V.90 modem driver. The
driver is backward compatible with the old K56Flex standard.
Upgrading to new release driver
===============================
1. Right click on My Computer in your Windows 95 Desktop and click on
Properties.
2. Select Device Manager from the System Properties's tab, double click
on Modem. You should see a MS5000 entry, double click on the entry.
You will now be at the MS5000 Modem Properties page.
3. Select Driver from the displayed tabs and click on the Update Driver
button on the bottom. This will activate the Update Device Driver
Wizard.
4. Insert the diskette with the latest driver into your floppy drive and
follow the given instructions.
5. Reboot the system after done.
* Note:
a) If there is any Version Conflict message, choose No to proceed.
Installation on Win 95 Platform
===============================
1. Win95 will automatically detect the MS5000 PnP Modem Card
and displays the "New Hardware Found" dialog box.
2. Insert the installation diskette provided into either drive
A or B.
3. Select the "Driver from disk provided by Hardware manufacturer
option and click OK.
4. Type A:\ (or B:\) in the combo box and click OK.
You might encounter some resource conflicts after loading the PnP modem
device (especially when there are non-Plug & Play adaptors installed in
your system). To alter the resource configurations, go to Control Panel
- System - Device Manager and click on "Modem". Choose the modem device
and click on "Properties". You can change the settings for both comport
and interrupt. For choosing interrupts, you can select IRQ 3,4,5,10,11,
15 depending which are available.
For further details, please refer to Trouble-shooting section in Windows 95.
Installation on Win 95/OSR2 Platform
=====================================
1. Win95 will automatically detect the MS5000 PnP Modem Card after
which the system will prompt the "Update Device Driver Wizard"
dialog box.
2. Insert the installation diskette provided into either drive
A or B.
3. Click "Next" to let system search for an updated driver.
4. Click "Finish" to use the found driver.
5. Click "Ok" when prompted to insert the installation disk.
6. Change path to A:\ (or B:\) and click OK.
7. System will then automatically load all the necessary drivers and
files needed.
You might encounter some resource conflicts after loading the PnP
modem device (especially when there are non-Plug & Play adaptors installed
in your system). Please refer to Trouble-shooting section in Windows 95 for
further details.
Voice Features for MS5000
=========================
Voice Support is available in terms of Answering Machine Playback &
Recording of Messages through Telephone Handset on most Telephony
Applications.
Note:-
MS5000-E Modem Card has no Handset support.
The Preferred device for Playback and Recording should be set to the
audio device. Checked the check box to use preferred devices only and
then click OK. Restart the system for preferred devices to take effect.
Setting Country for modem
=========================
1. Insert the installation diskette provided into drive A (or B).
2. Click "Start" button, then click on "Run".
3. At the "Open" prompt, type A:\ (or B:\), followed by the filename
SETCTRY.EXE and click OK.
4. Select the country of your choice and follow the instruction given.
Note that the default country setting is USA.
Modem AT Command Set
====================
The AT Command Instructions Set for the Modem hardware is now available
in Microsoft Word format (ATCOMSET.DOC). It is available in the software
diskette provided from manufacturer. This document has also been copied
into \Windows directory during installation.
Speaker Phone
=============
The Speaker Phone quality depends on the Sound Card and Sound Card Audio
driver used. As the Speaker Phone has not been customized to any sound
card, some users may experience the following problems:
1. Volume Output at Local side is too Loud
------------------------------------------
Solution: Try lowering the Wave volume level in mixer (under Playback).
2. Volume Output at Local side is Soft
--------------------------------------
Solution: Try increasing the Wave volume level in mixer (under Playback).
** Some Sound Cards support "Volume Gain Control" which can help to
increase or decrease the Volume output level. Try changing the Gain
to get a comfortable hearing level.
3. Volume Output at Remote side is Loud
---------------------------------------
Solution: Try lowering the Mic volume level in mixer (under Recording).
4. Volume Output at Remote side is Soft or breaking up
------------------------------------------------------
Solution: Try increasing the Mic volume level in mixer (under Recording).
** Some Microphone's impedance may not match the Sound Card Microphone
input correctly. Some Sound Card driver has an option called
"Automatic Gain Control" or "AGC" to correctly this problem. Please
make sure this option is "Checked" or Turn on.
5. Volume Output is noisy
-------------------------
Some Sound Cards are very sensitive and will pick up the noise from various
sources in the System Unit. There is no way to solve this problem.
Things to Note :-
=================
1. MS5000 can be set up on both WIN95 and WIN95(OSR2) but no support
on WIN3.x and DOS platform.
2. Windows Dos Terminal Emulation is not supported as yet. Applications
like Telix and NC Terminal Mode cannot be run in WIN95 Dos Emulation
Box.
3. VDO Phone is not supported.
***********************************************************
* In case you encounter any problem with our products, *
* please quote the following model(s) when calling our *
* Technical Support : *
* MS5000-E Modem Card *
***********************************************************
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.