Technical Bulletin 1138.DOC Subject: 1138/D Secondary Printer Ports, EPP/ECP, and bi-directional modes This is a plug and play card. Make sure you install the drivers software before use of the 1138/D. (LPT1, LPT2, or LPT3*). Make sure there are no conflicts with sound cards or other devices or other printer ports. Standard Parallel Port settings: Parallel Port IO port Address Interrupt Request (IRQ) LPT1 378 7 LPT2 278 5 LPT3* 3BC 5 These standard settings may or may not apply for PCI Parallel ports... Check your printer cables or try a different cable. Make sure your printer is READY or on-line. Run the self-test on the printer to make sure it is operating properly. Reinstall any print drivers if you cannot print from your operating system. * Most scanners and removable disk drives do not support LPT3. Please check vendors for help. Possible IRQ Conflicts... Sound Cards, Network Cards, Fax Modems, SCSI controllers, Communcations ports, etc. Please check the device manager for resource conflicts.. To test your printer: 1. Drop to a DOS prompt. At the C:\>COPY AUTOEXEC.BAT LPT1: 1 FILES COPIED. 2. AGAIN, At the C:\>COPY CONFIG.SYS LPT1: 1 FILES COPIED. 3. If it prints, you have a driver or operating system problem. If it does not print or error out check the troubleshooting tips above. _____________________________________________________________________________ FOR OPERATING SYSTEM DRIVER FILENAME ======================================================= DOS DTC PCI drivers WINDOWS 3.1X NO DRIVER AVAILABLE WINDOWS95/98 DTC PCI drivers WINDOWS NT 3.5X/4.X No NT drivers until June 99 NOVELL (all versions) NO DRIVER AVAILABLE OS/2 3.X/4.X WARP NO DRIVER AVAILABLE UNIX 3.2.4 OR HIGHER NO DRIVER AVAILABLE Linux NO DRIVER AVAILABLE ____________________________________________________________________________ Subject: DOS / Windows 3.1 drivers installation The DTC1138/1138D DOS installation utility provides parallel interface support for external parallel devices. 1. Insert DTC1138/1138D Driver Diskette into the floppy drive <A:> and type at a DOS prompt: * A: <Enter> * CD DOS <Enter> * INSTDOS <Enter> Follow the on-screen instructions to complete the installation of the DOS/Windows 3.1 parallel port driver. _____________________________________________________________________________________ Subject: Windows 95/98 drivers installation The Plug & Play feature of Windows 95/98 will automatically detect the DTC1138 or DTC1138D and request its driver accordingly. Follow the steps below to install. 1. The Windows 95/98 will find a "PCI Bridge" chip of the DTC1138 or DTC1138D. For Windows 95: 2. The Windows 95 will display "New Hardware Found," Click on "OK." 3. Insert DTC1138/DTC1138D Driver Diskette into the floppy drive. Select "Driver from disk provided by hardware manufacturer" and click on "OK." For Windows 95B (OSR2): 2. Click on "Finish." Click on "OK." 3. Insert DTC1138/DTC1138D Driver Diskette into the floppy drive. Enter "A:\" in the command line box. Click on "OK." For Windows 98: 2. The screen displays "Add new Hardware Wizard." Click on "Next." 3. Select "Search for the best driver for your device" and click on "Next." 4. Insert DTC1138/DTC1138D Driver Diskette into the floppy drive and click on "Next." 5. The screen displays "DTC High-Speed PCI Parallel Port Adapter" for DTC1138 or "DTC Dual High-Speed PCI Parallel Port Adapter" for DTC1138D. Click on "Next." 6. Click on "Finish." For both Windows 95 and Windows 98: Remove the driver diskette from the floppy drive, then click on "Yes" to "Do you want to restart your computer now?" For Windows 95, this query will prompt one more time for DTC1138 and twice for DTC1138D, click on "Yes" again. DTC1138 and twice for DTC1138D, click on "Yes" again. Congratulations! The Windows 95/98 driver for DTC1138 or DTC1138D is successfully installed in your system. _____________________________________________________________________________________ Subject: Trouble Shooting for Windows95/98 1. On the desktop, highlight "My Computer," click the right-button of your mouse. 2. Select "Properties." 3. Select "Device Manager." Double click on "Ports (COM & LPT)." 4. Verify that there is no yellow "!" mark in the front of line "DTC PCI Parallel Port (LPTn)." Where "n" is LPT port number. The software setup is verified. 5. If the software setup verified OK, check both ends of the parallel port cable for proper connection. Check if the parallel port device is powered on. Contact the vendor of the parallel port device for possible defect of their hardware or software. * 6. If software verification fails and there is a yellow "!" mark in front of the line "DTC PCI Parallel Port (LPTn)," highlight and double click that line. Check the "Device status" or "Resources" to identify the cause of the problem. If necessary, remove the software driver and re-install it again as described in the "Printer Port" section. 7. Contact DTC Technical Support for help if the problem persists. * Most scanners and removable disk drives do not support LPT3. Please check vendors for help. _____________________________________________________________________________________Subject: Other Troubleshooting Tips for possible problems.... If your DTC Parallel port is installed correctly in device manager and has NO Yellow (!) and your printer or Other device is NOT working properly, then check: 1. Try another PCI slot... 2. Printer drivers NOT INSTALLED CORRECTLY. Reinstall printer drivers. Try the printer on the Built-in LPT 1 port to make sure the printer is in working condition. Contact Printer manufacturer for Technical Support on their product. 3. Zip drive or other removable drive NOT WORKING PROPERLY, Reinstall their drivers software. Try the removable drive on the Built-in LPT 1 port to make sure the printer is in working condition. Contact removable manufacturer for Technical Support on their product. 4. CD-Roms/CD-R drivers NOT INSTALLED CORRECTLY. Reinstall cd-rom drivers. Try the cd-rom/cdr on the Built-in LPT 1 port to make sure the printer is in working condition. Contact CD-ROM/CD-R manufacturer for Technical Support on their product. 5. Scanners and other parallel port products. Reinstall associated software. Try the printer on the Built-in LPT 1 port to make sure the scanner or other parallel device is in working condition. Contact Scanner or other device manufacturer for Technical Support on their product. 6. Windows 95/98 Registry problems... Where Windows Registry or drivers have crashed and Will not allow any other parallel device to be added without errors . Reinstall Windows95/98 To correct this problem. 7. Check Printer port or parallel device cable. 8. Try this card on another machine... ____________________________________________________________________________________ Subject: Windows NT Drivers Not available until June 99. Sorry about the inconvienence. VERY IMPORTANT INFORMATION: System Board bios' such as AMI, and AWARD have features such as PCI Bus configuration or Advanced Chipset Features which control the PCI Bus: Your system will have one of the two mentioned setups in your CMOS program that controls your system PCI bus. There are many features to determine PCI plug and play device setups, order or slot configurations, and PCI to ISA setups. You may have trouble with your system if these are not properly setup in your CMOS. Please check your manual or PC manufacturer for setup options. The 1138/D is a Plug & Play card. All Legacy ISA resources must be reserved for ISA only... Here is the recommended configuration for these bios'. Example: Award v4.51PG Bios Setup: 1138/D will not use a Legacy ISA device or IRQ.. Plug & Play = Manual Auto configuration = disabled IRQ3 Legacy ISA IRQ4 Legacy ISA IRQ5 PCI/PNP IRQ7 Legacy ISA IRQ9 PCI/PNP IRQ10 PCI/PNP IRQ11 PCI/PNP IRQ12 PCI/PNP IRQ14 PCI/PNP IRQ15 PCI/PNP ____________________________________________________________________________ If you have any other questions, call our Technical Support Specialists @ (408)474-0868. Thank-you again for using DTC.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
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Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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