Readme.txt Driver File Contents (56kmodem.exe)

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Legal Notices
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Copyright 1998, 3COM Corporation.
Copyright 1998, Intergraph Corporation.

All rights reserved.

Including software, file formats, and audio-visual displays; 
may be used pursuant to applicable software license agreement; 
contains confidential and proprietary information of 
Intergraph and/or third parties which is protected by 
copyright and trade secret law and may not be provided or 
otherwise made available without proper authorization.

Restricted Rights Legend
Use duplication, or disclosure by the Government is subject to 
restrictions as set forth in subparagraph (c) (1) (ii) of the 
Rights in Technical Data and Computer Software clause at DFARS 
252.227-7013 or subparagraphs (c) (1) and (2) of Commercial 
Computer Software -- Restricted Rights at 48 CFR 52.227-19, as 
applicable.

Unpublished -- rights reserved under the copyright laws of the 
United States. 
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End of Legal Notices
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Version Information
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Product:     56KMODEM - 56K Voice Modem for Win95/98 and NT
Number:      SHBY447AC-0100A
Version:     01.00.01.00                                                            
Date:        24-AUG-1998
Description: Windows NT and Win95/98: INF support for the 56K
             Voice Modem
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End of Version Information
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56KMODEM System Requirements
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 * Windows NT 4.0 or Win95 operating system.
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End of System Requirements
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Installing the 56KMODEM Drivers
==============================

If you have a 56K Voice Modem received through Intergraph which is x2 only,
you can upgrade the modem to V.90 using the included UPGRADE.EXE program.
Follow the instructions in README.DOC to upgrade your modem.

Windows95
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After you install your 56K Internal Modem, start Windows 95. Windows 95
informs you that "U.S. Robotics 56K Voice INT" was found.  You should
then perform the following steps:

1. Choose the option Drivers From Disk Provided By Hardware Manufacturer
and click OK.

2. In an available floppy disk drive, insert the disk labeled "Internal
Modem Driver Disk" (part # 1.018.1152-00) and click OK.

3. Choose "U.S. Robotics 56K Voice INT PnP" from the list of modems.

4. When Prompted, reboot your computer



Windows NT 4.0
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Set the jumpers on the modem to an available COM port and IRQ and install 
in your PC.  Information on setting the jumpers and installing the modem can
be found in the "56K Internal Modem" manual on pages 16-20.  Turn on the
computer and log in to Windows NT.

1. Select "My Computer". Double click "Control Panel".  Double click "Modems".

2. Click "Next".  Your system will check the Com ports for a modem.

3. When the modem is found, click "Change...".

4. Insert the diskette labeled "Internal Modem Driver Disk" (part # 1.018.1152-00) into your floppy drive. Click "Have Disk".  Click "OK".

5. Select "U.S. Robotics 56K Voice INT".  Click "OK".

6. Click "Next".  Fill in your "Location Information".  Click "Next". Click "Finish".


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End of Installing 56KMODEM
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Documentation
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The Intergraph Bulletin Board Service provides current 
information on documentation for this and other Intergraph 
products.  The Bulletin Board operates 24 hours a day and 
is available in the United States at 1-256-730-8786.

For current information on Intergraph documentation and 
Intergraph document delivery policies, use a World Wide Web 
browser to connect to Intergraph online at 
http://www.intergraph.com, and follow the links to Customer 
Services.
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End of Documentation
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Training
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End of Training
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56KMODEM Customer Support
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Telephone support services for this product are provided via 
the purchase of maintenance for the operating system or via 
the upgrade of the hardware warranty. For additional infor-
mation on either of these options, please contact Intergraph 
Maintenance Services at (800) 414-8991 (United States) or con-
tact your local Intergraph office (outside the United States).

Problems may be logged through the Intergraph Customer Support
Center by dialing 1-800-633-7248.  An operator will open a 
worksheet and transfer you to a technical support engineer.
Customer Support Center hours are Monday through Friday from
7:00 a.m. to 7:00 p.m. central time.

Experience has shown that problem solving is expedited if you 
supply the following information when first contacting the 
software support engineer.

1. SOFTWARE CONFIGURATION
a.  Operating System and driver version and dates.
b.  Has the system/nucleus software configuration changed re-
    cently?

2.  HARDWARE CONFIGURATION
a.  CPU
b.  Graphics card

3. PROBLEM SPECIFICS.
a.  How/when does the problem occur?
b.  What error messages are displayed?
c.  Does it happen on more than one machine?

Technical FAXLink:
Available to all software customers.
FAXLink is available 24 hours a day, 7 days a week.  This 
self-help tool enables Intergraph users to quickly locate 
and retrieve up-to-date technical support information. By 
calling a completely automated, voice-activated system, 
users can request the support documentation they need and 
have it FAXed to them immediately.  Valuable tips and solu-
tions are just minutes away thanks to FAXLink.

To take advantage of this service, call 800-240-4300 for 
new-user instructions, an index of support documents, and 
an overview of the categories of available information.  
Voice prompts will lead you through your introduction to 
FAXLink.  Once you're familiar with the system, call 
256-730-9000 to request the documentation you need.

Intergraph Bulletin Board Service (IBBS):
Available to all software customers.
IBBS enables you to exchange messages and files with Inter-
graph's technical and marketing staff, as well as with other 
Intergraph customers, using a modem. As an added benefit, 
for U.S. customers with valid maintenance contracts or pro-
ducts under warranty, problem worksheets can be logged on 
IBBS:

1. Connect to the IBBS by setting  the communication pro-
tocol to eight (8) data bits, no parity, one (1) stop bit, 
and any baud rate up to 14,400 bps. 

IBBS phone numbers are 256-730-8786 (up to 14.4K bps)
and 256-730-6504 (up to 2400 bps). 

2. Once connected to the IBBS, respond to the login request
with the appropriate user ID. 

If connecting for the first time, respond with "NEW" and the
IBBS will step through the process of creating a new user ID.

3. The Top menu is the main menu of the IBBS.  

Select option C ... Customer Services from the Top menu. 
Then select option W .. Worksheet Problem Logging from the 
Customer menu. 

4. Respond to each question with the appropriate information.
Please limit each line of the problem description to a max-
imum of 60 characters. 

5. The IBBS sends the request as an E-mail message from the 
IBBS user. 

Verification of the worksheet number, or an error message
indicating the failure condition will be returned through
E-mail to the IBBS login account.

Intergraph Online:
Available to all software customers.
Intergraph's information server on the World Wide Web brings 
you fast, up-to-the-minute information on Intergraph's pro-
ducts and services, as well as the company's direction. Ac-
cess to Intergraph Online is available using any of the pop-
ular Web browsers such as Netscape, NCSA Mosaic, and others. 

Connect to Intergraph Online at the following Internet ad-
dress: http://www.intergraph.com
If you have trouble accessing Intergraph Online, send an 
E-mail message to webmaster@intergraph.com.

E-mail Problem Logging Service:
Requires current Maintenance Contract.
As an alternative to calling in problem worksheets, you can 
now send E-mail to Intergraph Software Support.

Use the Simple Mail Transfer Protocol (SMTP) form of the 
E-mail address and send a formatted message to the following 
address: service@intergraph.com.  For more information on the 
proper format, send an E-mail message to this address with the 
word "help" in the body of the message.
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End of Customer Support
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Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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