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INGRP9KDRV
Intergraph P9000 Display Driver
for Windows NT 4.0
----------------------------------------------------
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Legal Notices
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Copyright 1996 Intergraph Corporation
All Rights Reserved
Including software, file formats, and audio-visual displays;
may only be used pursuant to applicable software license
agreement; contains confidential and proprietary information
of Intergraph and/or third parties which is protected by
copyright and trade secret law and may not be provided or
otherwise made available without proper authorization.
RESTRICTED RIGHTS LEGENDS
Use, duplication, or disclosure by the U.S. Government is subject
to restrictions as set forth in subparagraph (c) (1) (ii) of The
Rights in Technical Data and Computer Software clause at DFARS
252.227-7013 or subparagraphs (c) (1) and (2) of Commercial
Computer Software--Restricted Rights at 48 CFR 52.227-19, as
applicable.
Unpublished--rights reserved under the copyright laws of the
United States.
Intergraph is a registered trademark and INGRP9KDRV is a trademark
of Intergraph Corporation. Other brands and product names are
trademarks of their respective owners.
Intergraph Corporation
Huntsville, Alabama 35894-0001
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End of Legal Notices
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Version Information
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Product: INGRP9KDRV
Number: SSBY575AC-0400A
Version: 04.00.00.05
Date: 20-NOV-1996
Description:
The Intergraph P9000 Display Driver provides support for high
resolution and high color video. The P9000 display driver
supports Intergraph's and other company's multi-sync video
monitors as well as the InterVue 20 inch multiple-sync monitor.
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End of Version Information
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System Requirements
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Operating System: Windows NT 4.0
Hardware required: Intergraph G90 (Diamond Viper) display adapter
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End of System Requirements
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New Features
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o Provides support for the Intergraph G90 (Diamond Viper P9000)
under the Windows NT 4.0 operating system.
o The Monitor Type tab within the Microsoft Display Properties
applet allows the user to choose a monitor (either Multi-Sync
or InterVue 20 inch Monitor).
If a different driver is later installed onto the system,
the Monitor Type tab will still be present in the Display
Properties Page. In order to delete the Monitor Type tab,
the p90dpp.dll file must be deleted from %SystemRoot%\System32.
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End of New Features
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Installing and Running INGRP9KDRV
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The Intergraph P9000 display driver utilizes the Diamond Viper P9000
display adapter present on the Intergraph TD platforms. This driver
will not run on the Intergraph 433 or 466 machines since these machines
do not have the Diamond Viper P9000 graphics subsystem.
Some TD2 and TD3 machines contain Weitek P9000 display adapter and some
TD4 and TD5 machines contain GLZ display adapters.
See manifest.txt for list of files.
To retrieve this version of the Intergraph P9000 display driver, use the
floppy provided or insert a blank formatted floppy into drive A: and copy
all files listed within manifest.txt onto the floppy.
WINDOWS NT SETUP - PLEASE READ CAREFULLY!
-------------------------------------------
1) Log into the system as Administrator.
2) To select the Intergraph G90 display driver, click the right mouse
button in the desk top and select "Properties" in the pop-up menu
to activate the "Display Properties" dialog.
3) Select the "Settings" tab.
4) Select the "Display Type..." button.
5) Select the "Change..." button beside the Adapter Type string.
6) Insert your diskette with the above files on it into the floppy
drive and select "Have Disk..." from the "Change Display" dialog.
7) At the "Install From Disk" dialog, select "OK". If you are not
loading the drivers from floppy, you may enter the path for an
alternate source at this point.
8) At this point you will see the "Change Display" dialog with
"Intergraph P9000" followed by a version number highlighted.
Select "OK" to install this driver.
9) The next dialog will warn you that you are about to install a
third party driver. Select "Yes" to continue.
10) The next dialog you will see is entitled "Display Types - Copying
Files". This dialog just displays the progress of the install.
11) A dialog box should appear telling that the drivers were
successfully installed. Select "OK."
12) Select "Close" from the "Display Type" dialog.
13) Select "Close" at the bottom of the "Display Properties" dialog.
14) A final dialog box pops up at this point with the message that
the computer must be restarted before the new settings will take
effect. Select "No".
15) Restart the "Display" applet and select the "Monitor Type"
tab. Make sure the correct monitor type for your system is
selected and select "OK".
16) Restart your system. Remember to eject any floppy disk that may be
in the disk drive before system restart. The Intergraph G90 driver
will load during system boot.
17) Following the system shutdown and subsequent logon, a dialog
will appear stating that the current settings are invalid.
This dialog appears the first time you logon every time you
change the display driver. Select OK and configure the
display settings as desired.
18) If the driver has never been installed before, the driver will
come up at a default of 640 x 480. You may change the settings
from "Settings" page of the "Display" applet.
NOTE: After the system reboots, if the monitor is out of sync,
boot VGA, select a resolution and refresh rate that is
supported by the G90 display driver and restart the computer.
Known Problems
==============
The Intergraph P9000 display driver has not been completely tested.
SELECTING WRONG MONITOR TYPE CAUSES DISPLAY TO NOT SYNC CORRECTLY
Diamond Viper P9000 display adapter cannot query the monitor ID through
the monitor cable. The solution since Ver. 04.00.00.03 is to clearly
label the supported monitor types, multi-sync and InterVue 20 inch,
in the "Monitor Type" tab. THE USER MUST KNOW AND CHOOSE THE PROPER
MONITOR TYPE. (See the Trouble Shooting section below).
Resolutions
===========
At installation time, the user selects the Monitor Type tab and
chooses a monitor (either Multi-Sync Monitor or InterVue 20 inch
Monitor).
The Multi-Sync Monitor selection is for standard multisync monitors,
however some multi-sync monitors may not sync at the higher refresh
rates at higher resolutions (eg. 72 Hz instead of 60 Hz in most cases).
In other words, lower performance monitors will require the slower
60 Hz vertical refresh in most cases. The recommended procedure is
to test new resolution settings before selecting "Apply" or "OK" in
the Settings display properties page.
The InterVue 20 inch selection supports InterVue 20 inch Monitor only.
This multiple-sync monitor is designed to support refresh rates higher
than standard multisync monitors.
The following resolutions are available on the InterVue
20 inch Monitor for the standard 2 Meg video frame buffer
configuration:
Resolution Pixel Frequency
Depth(s) (Hz)
----------------------------------------------
640x480 8/16/32 153
800x600 8/16 126
1024x768 8/16 99
1280x960 8 80
1280x1024 8 76
The Intergraph P9000 display driver supports the following
resolutions for multi-sync monitors, including the Intergraph
TX-D2151W and TX-D1751W multi-sync monitors:
Resolution Pixel Frequency
Depth(s) (Hz)
----------------------------------------------
640x480 8/16/32 73
800x600 8/16/32 60
800x600 8/16/32 73
1024x768 8/16 60
1024x768 8/16 70
1280x960 8 60
1280x960 8 75
1280x1024 8 60
1280x1024 8 72
1600x1200 8 60
1600x1200 8 65
Trouble Shooting
================
1) IF YOU BOOT NT AND THE SCREEN DOES NOT SYNCRONIZE PROPERLY,
DO THE FOLLOWING:
Reboot the system to NT, but hit the space bar immediately when
prompted. Select "Use Last Known Good" in the Configuration
Recovery Menu. This approach assumes the last configuration
was a valid configuration, however.
If the "Last Known Good" method does not apply to your case, select
the VGA option from the system boot menu. Selecting this option
will boot NT with the VGA driver instead of the P9000 display driver.
If you have just installed the P9000 display driver, you may need
to select the monitor type for your monitor.
1) Open the "Display Properties" applet.
2) Select the "Monitor Type" tab.
3) Select the monitor type that best denotes the current monitor.
4) Select "OK" and restart your system.
If the appropriate monitor type has been selected and the monitor
failes to sync, there may be a corrupted display driver file or
registry entry. In this case, boot under VGA and re-install the
display driver.
If all else fails:
Reboot the system to DOS and remove the file P90INGR.SYS in
directory \WINNT\SYSTEM32\DRIVERS. Reboot the system again to NT.
Since the Intergraph P9000 driver has been removed, NT will use
the Microsoft standard VGA driver. A proper resolution can then
be selected through NT Setup, which will re-install the P9000
driver.
If your system does not have DOS (NT only), and your installation
of NT uses the standard DOS file system (FATFS), you may boot
from floppy then remove this file from the system drive. If your
NT system was built on OS/2, or if your NT resides on HPFS, you
may boot from an OS/2 system recovery (boot) floppy and remove
the file. If you have an NTFS-formatted system disk, you will
need to reload the NT Operating System (you should choose to not
reformat your system disk during reinstallation, in order to
preserve your software and data).
2) After attempting to install the Intergraph P9000 display
driver, once the system has been rebooted, if a message box
titled "New Hardware Found" appears stating:
a) "Intergraph P9000"
b) "Select which driver you want to install for your new
hardware:"
1) "Driver from disk provided by hardware manufacturer"
2) "Do not install a driver (Windows NT will not prompt
you again)"
3) "Select from a list of alternate drivers"
Do the following: Select "Do not install a driver" and "OK."
Reboot the system and re-install the Intergraph P9000 display
driver.
3) If a message box appears stating:
"The drivers were not successfully installed. You may not
have the required privileges to install a new driver." ,
do the following:
a) Select "OK."
b) Shut down and restart the system
c) Re-install the driver
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End of Installing and Running INGRP9KDRV
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Documentation
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Consult the following documentation for assistance with this product:
Hardware User's Guide
The Intergraph Bulletin Board Service provides current information
on documentation for this or other Intergraph products. The Bulletin
Board operates 24 hours a day and is available in the
United States at (205) 730-8786.
For current information on Intergraph documentation and Intergraph
document delivery policies, use a World Wide Web browser to connect
to Intergraph online at http://www.intergraph.com, and follow the
links to Customer Services.
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End of Documentation
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Training
----------
To register for training on this or other Intergraph products, call
Intergraph Training Solutions at (800) 240-3000.
For current information on Intergraph training, use a World Wide
Web browser to connect to Intergraph online at
http://www.intergraph.com/cust/training.shtml, and follow the
links to Customer Services.
Training information is also available through the Intergraph Bulletin
Board and the Intergraph Course Catalog which details all Intergraph
courses. The course catalog can be obtained by calling the above number.
The Bulletin Board operates 24 hours a day and is available in the
United States at (205) 730-8786.
To receive more information or assistance in planning your training
curriculum, you can also contact one of the U.S. Regional Training
Centers at the following numbers:
Location Phone Number
Atlanta, GA (770) 333-6800
Chicago, IL (847) 806-3100
Dallas, TX (214) 497-0893
Detroit, MI (810) 351-2900
Houston, TX (713) 954-8000
Huntsville, AL (Corporate Headquarters) (205)730-6700
Irvine, CA (714) 727-0646
Lenexa, KS (913)599-1250
Reston, VA (703) 264-1520
Tampa, FL (813)207-2700
Customers outside the United States should contact their
local Intergraph office.
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End of Training
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INGRP9KDRV Customer Support
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Telephone support services for this product are provided via the purchase
of maintenance for the operating system or via the upgrade of the hardware
warranty. For additional information on either of these options, please
contact Intergraph Maintenance Services at (800) 414-8991 (United States)
or contact your local Intergraph office (outside the United States).
Problems may be logged through the Intergraph Customer Support
Center by dialing 1-800-633-7248. An operator will open a worksheet
and transfer you to a technical support engineer.
Customer Support Center hours are Monday through Friday from
7:00 a.m. to 7:00 p.m. central time.
Experience has shown that problem solving is expedited if you supply
the following information when first contacting the software
support engineer.
1. SOFTWARE CONFIGURATION
a. Operating System and driver version and dates.
b. Has the system/nucleus software configuration changed recently?
2. HARDWARE CONFIGURATION
a. CPU
b. Graphics card
3. PROBLEM SPECIFICS.
a. How/when does the problem occur?
b. What error messages are displayed?
c. Does it happen on more than one machine?
Technical FAXLink:
Available to all software customers.
FAXLink is available 24 hours a day, 7 days a week. This self-help
tool enables Intergraph users to quickly locate and retrieve up-to-date
technical support information. By calling a completely automated,
voice-activated system, users can request the support documentation
they need and have it FAXed to them immediately, Valuable tips and
solutions are just minutes away thanks to FAXLink.
To take advantage of this service, call 800-240-4300 for new-user
instructions, an index of support documents, and an overview of
the categories of available information. Voice prompts will lead
you through your introduction to FAXLink. Once you're familiar
with the system, call 205-730-9000 to request the documentation
you need.
Intergraph Bulletin Board Service (IBBS):
Available to all software customers.
IBBS enables you to exchange messages and files with Intergraph's
technical and marketing staff, as well as with other Intergraph
customers, using a modem. As an added benefit, for U.S. customers
with valid maintenance contracts or products under warranty,
problem worksheets can be logged on IBBS
1. Connect to the IBBS by setting the communication protocol
to eight (8) data bits, no parity, one (1) stop bit, and any
baud rate up to 14,400 bps.
IBBS phone numbers are 205-730-8786 (up to 14.4K bps)
and 205-730-6504 (up to 2400 bps).
2. Once connected to the IBBS, respond to the login request
with the appropriate user ID.
If connecting for the first time, respond with "NEW" and the
IBBS will step through the process of creating a new user ID.
3. The Top menu is the main menu of the IBBS.
Select option C ... Customer Services from the Top menu.
Then select option W .. Worksheet Problem Logging from the Customer menu.
4. Respond to each question with the appropriate information.
Please limit each line of the problem description to a maximum
of 60 characters.
5. The IBBS sends the request as an E-mail message from the IBBS user.
Verification of the worksheet number, or an error message
indicating the failure condition will be returned through
E-mail to the IBBS login account.
Intergraph Online:
Available to all software customers.
Intergraph's information server on the World Wide Web brings you fast,
up-to-the-minute information on Intergraph's products and services,
as well as the company's direction.
Access to Intergraph Online is available using any of the
popular Web browsers such as Netscape, NCSA Mosaic, and others.
Connect to Intergraph Online at the following Internet address:
http://www.intergraph.com
If you have trouble accessing Intergraph Online, send an E-mail
message to webmaster@intergraph.com.
E-mail Problem Logging Service:
Requires current Maintenance Contract.
As an alternative to calling in problem worksheets, you can now
send E-mail to Intergraph Software Support.
Use the Simple Mail Transfer Protocol (SMTP) form of the E-mail
address and send a formatted message to the following address:
service@intergraph.com. For more information on the proper format,
send an E-mail message to this address with the work "help" in
the body of the message.
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End of Customer Support
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.