IngrReadme.txt Driver File Contents (flashdrv.exe)

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Legal Notices
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Copyright 1997-1998, Intergraph Corporation.

All rights reserved.

Including software, file formats, and audio-visual displays; may be used pursuant to applicable software license agreement; contains confidential and proprietary information of Intergraph and/or third parties which is protected by copyright and trade secret law and may not be provided or otherwise made available without proper authorization.

Restricted Rights Legend
Use duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c) (1) and (2) of Commercial Computer Software -- Restricted Rights at 48 CFR 52.227-19, as applicable.

Intergraph(R) and the Intergraph logo are registered trademarks of Intergraph Corporation. StudioZ(tm) is a trademark of Intergraph Corporation.

All other brands and product names are trademarks of their respective owners.

Unpublished -- rights reserved under the copyright laws of the United States. 
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End of Legal Notices
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Version Information
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Product:	FlashKey Driver (FLASHDRV)
Number:		SHBY380AC-0101A
Version:	01.01.04.00
Date:		03-MAR-1998
Description: This product provides a Windows NT kernel device driver, and a device driver which supports the FlashKey board.  FlashKey provides video overlay for StudioZ for SOFTIMAGE(r)|DS systems.

SOFTIMAGE is a registered trademark of Softimage, Inc.  
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End of Version Information
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FlashKey Driver System Requirements
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 * Windows NT 4.0x operating system.
 * FlashKey board
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End of System Requirements
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Installing and Running FlashKey Driver
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 Flashkey Installation:

	1. Verify that your monitor display is set to True Color (or 16777216
	   Colors for the dual monitor configuration), 1280x1024, 60 Hz.
	2. Run (Disk1) Setup.exe.  Elect NOT to reboot at the end.
	3. Run the (Disk3) install_ini.bat to modify the standard install.  This step must be performed after the installation of SOFTIMAGE|DS.  It may be performed more than once.
	4. reboot the computer.

 Testing Flashkey inside Softimage|DS:

 	1. Start Softimage DS.
 	2. Load a Sequence.
	3. Put a clip on the timeline.
	4. You should see the clip in the viewer.
	
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End of Installing and Running FlashKey Driver
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Documentation
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The Intergraph Bulletin Board Service provides current 
information on documentation for this and other Intergraph 
products.  The Bulletin Board operates 24 hours a day and 
is available in the United States at 1-205-730-8786.
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End of Documentation
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Training
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End of Training
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FlashKey Driver Customer Support
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Telephone support services for this product are provided via the purchase of maintenance for the operating system or via the upgrade of the hardware warranty. For additional information on either of these options, please contact Intergraph Maintenance Services at (800) 414-8991 (United States) or contact your local Intergraph office (outside the United States).

Problems may be logged through the Intergraph Customer Support Center by dialing 1-800-633-7248.  An operator will open a worksheet and transfer you to a technical support engineer. Customer Support Center hours are Monday through Friday from 7:00 a.m. to 7:00 p.m. central time.

Experience has shown that problem solving is expedited if you supply the following information when first contacting the software support engineer.

1. SOFTWARE CONFIGURATION
a.  Operating System and driver version and dates.
b.  Has the system/nucleus software configuration changed recently?

2.  HARDWARE CONFIGURATION
a.  CPU
b.  Graphics card

3. PROBLEM SPECIFICS.
a.  How/when does the problem occur?
b.  What error messages are displayed?
c.  Does it happen on more than one machine?

Technical FAXLink:
Available to all software customers.
FAXLink is available 24 hours a day, 7 days a week.  This self-help tool enables Intergraph users to quickly locate and retrieve up-to-date technical support information. By calling a completely automated, voice-activated system, users can request the support documentation they need and have it FAXed to them immediately.  Valuable tips and solutions are just minutes away thanks to FAXLink.

To take advantage of this service, call 800-240-4300 for new-user instructions, an index of support documents, and an overview of the categories of available information.  Voice prompts will lead you through your introduction to FAXLink.  Once you're familiar with the system, call 205-730-9000 to request the documentation you need.

Intergraph Bulletin Board Service (IBBS):
Available to all software customers.
IBBS enables you to exchange messages and files with Intergraph's technical and marketing staff, as well as with other Intergraph customers, using a modem. As an added benefit, for U.S. customers with valid maintenance contracts or products under warranty, problem worksheets can be logged on IBBS:

1. Connect to the IBBS by setting  the communication protocol to eight (8) data bits, no parity, one (1) stop bit, and any baud rate up to 14,400 bps. 

IBBS phone numbers are 205-730-8786 (up to 14.4K bps) and 205-730-6504 (up to 2400 bps). 

2. Once connected to the IBBS, respond to the login request with the appropriate user ID. 

If connecting for the first time, respond with "NEW" and the IBBS will step through the process of creating a new user ID.

3. The Top menu is the main menu of the IBBS.  

Select option C ... Customer Services from the Top menu. Then select option W .. Worksheet Problem Logging from the Customer menu. 

4. Respond to each question with the appropriate information.  Please limit each line of the problem description to a maximum of 60 characters. 

5. The IBBS sends the request as an E-mail message from the IBBS user. 

Verification of the worksheet number, or an error message indicating the failure condition will be returned through E-mail to the IBBS login account.

Intergraph Online:
Available to all software customers.
Intergraph's information server on the World Wide Web brings you fast, up-to-the-minute information on Intergraph's products and services, as well as the company's direction. Access to Intergraph Online is available using any of the popular Web browsers such as Netscape, NCSA Mosaic, and others. 

Connect to Intergraph Online at the following Internet address:
http://www.intergraph.com
If you have trouble accessing Intergraph Online, send an E-mail message to webmaster@intergraph.com.

E-mail Problem Logging Service:
Requires current Maintenance Contract.
As an alternative to calling in problem worksheets, you can now send E-mail to Intergraph Software Support.

Use the Simple Mail Transfer Protocol (SMTP) form of the E-mail address and send a formatted message to the following address:
service@intergraph.com.  For more information on the proper format, send an E-mail message to this address with the word "help" in the body of the message.
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End of Customer Support
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Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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