[Phone] 1=United States 2=Australia 3=Austria 4=Belgium 5=Canada 6=Denmark 7=Finland 8=France 9=Germany 10=Great Britain 11=Greece 12=Hong Kong 13=IceLand 14=Indonesia 15=Ireland 16=Italy 17=Japan 18=Malaysia 19=Netherlands 20=New Zealand 21=Norway 22=Philippines 23=Singapore 24=Spain 25=Sweden 26=Switzerland [United States] Prefix=1 Number=800-823-4667 [Australia] Prefix=0011 Number=847-545-0875 [Austria] Prefix=001 Number=847-545-0875 [Belgium] Prefix=001 Number=847-545-0875 [Canada] Prefix=1 Number=800-823-4667 [Denmark] Prefix=009 Number=847-545-0875 [Finland] Prefix=990 Number=847-545-0875 [France] Prefix=19 Number=847-545-0875 [Germany] Prefix=001 Number=847-545-0875 [Great Britain] Prefix=010 Number=847-545-0875 [Greece] Prefix=001 Number=847-545-0875 [Hong Kong] Prefix=1O6 Number=847-545-0875 [IceLand] Prefix=90 Number=847-545-0875 [Indonesia] Prefix=001 Number=847-545-0875 [Ireland] Prefix=16 Number=847-545-0875 [Italy] Prefix=001 Number=847-545-0875 [Japan] Prefix=001 Number=847-545-0875 [Malaysia] Prefix=001 Number=847-545-0875 [Netherlands] Prefix=09 Number=847-545-0875 [New Zealand] Prefix=001 Number=847-545-0875 [Norway] Prefix=095 Number=847-545-0875 [Philippines] Prefix=001 Number=847-545-0875 [Singapore] Prefix=5 Number=847-545-0875 [Spain] Prefix=07 Number=847-545-0875 [Sweden] Prefix=009 Number=847-545-0875 [Switzerland] Prefix=001 Number=847-545-0875 [PRODUCT] 1=Bigpicture Video Kit MODELNO1=1622 2=Bigpicture Video Camera & Capture Card MODELNO2=1689 3=Bigpicture TV Phone MODELNO3=2484 4=V.90 U.S. Robotics 56K Ext. Faxmodem MODELNO4=5686 5=V.90 U.S. Robotics 56K Int. Faxmodem MODELNO5=5687 6=V.90 U.S. Robotics 56K Winmodem MODELNO6=5683 7=V.90 U.S. Robotics 56K Faxmodem for Mac MODELNO7=5689 8=Sportster 56K Ext. Voice Faxmodem MODELNO8=1784 9=Sportster 56K Int. Voice Faxmodem MODELNO9=1785 10=Sportster 56K Ext. data/fax modem MODELNO10=1786 11=Sportster 56K Int. data/fax modem MODELNO11=1787 12=U.S. Robotics 56K Ext. Voice Faxmodem w/USB MODELNO12=2605 13=Sportster 56K Winmodem MODELNO13=1783 14=Sportster 56K for Macintosh Ext. MODELNO14=1789 15=Sportster Voice 33.6 Ext. MODELNO15=1172 16=Sportster Voice 33.6 Int. MODELNO16=1171 17=Sportster 33.6 Ext. data/fax modem MODELNO17=839 18=Sportster 33.6 Int. data/fax MODELNO18=840 19=Sportster for Macintosh® 33.6 Ext. MODELNO19=1265 20=Sportster 33.6 Winmodem MODELNO20=1125 21=U.S. Robotics V.Everything 56K Ext. MODELNO21=2806 22=U.S. Robotics V.Everything 56K Int. MODELNO22=2805 23=U.S. Robotics Imodem 128K Ext. MODELNO23=6980 24=U.S. Robotics Imodem 128K Int. MODELNO24=7000 [WHERE] 1=Retail 2=Mail Order 3=System Integrator 4=Consultant 5=Other [Department] 1=Sr. or Corp. management 2=Corp. MIS,IS,IT,LAN 3=Accounting,finance,or purchasing 4=Sales 5=Advertising or marketing 6=Desktop publishing or word processing 7=Drafting or engineering 8=Legal 9=Human resources or training 10=Manufacturing or production 11=General administration 12=Multiple departments or functions 13=Other [OSUSED] 1=Windows 98 2=Windows 95 3=Windows 3.1 4=Windows NT 5=Mac OS 8.x 6=Mac OS 7.x [MODEMBOUGHT] 1=Retail 2=Mail Order 3=System Integrator 4=VAR/Consultant 5=Internet Service Provider 6=Other [LEARNABOUT3COM] 1=Advertisement 2=Store personnel 3=3Com Web site 4=Article 5=Friend 6=Internet 7=Saw in store 8=Other [HOWMANYCOMPUTERS] 1=1 2=2 3=3 or more [ISPPROVIDER] 1=AT&T WorldNet 2=Earthlink 3=MCI 4=Sprint 5=AOL 6=Other [INTERNETBROWSING] 1=Less than 10 2=10-19 3=20 or more [NOOFPHONELINESOWNED] 1=1 2=2 3=3 or more [HOWLONGUSINGCOMPUTERS] 1=Less than one year 2=1-2 years 3=3-5 years 4=6-10 years 5=More than 10 years [YOURCOMPANY] 1=A home business that provides part or all of our household income 2=A small office, outside of my house, with 1 to 9 employees 3=A small office, outside of my house, with 10-99 employees 4=A small to medium sized corporation with 100-499 employees 5=A large corporation with 500 or more employees 6=Other [PRIMARYUSEOFMODEM] 1=Personal reasons 2=Both personal and business 3=Business reasons [YEARLYINCOME] 1=Under $30,000 2=$30,000 - $59,000 3=$60,000 - $99,999 4=$100,000 - $149,999 5=$150,000 - $199,999 6=Other $200,000 [AGE] 1=Under 18 2=18-24 3=25-29 4=30-34 5=35-39 6=40-44 7=45-49 8=50-54 9=55 or Over [MAGAZINESREAD] 1=PC Computing 2=Home PC 3=PC Magazine 4=Windows Magazine 5=Home Office Computing 6=PC World 7=Family PC 8=Wired 9=Computer Life 10=Other [SEX] 1=Female 2=MaleDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.