Smart Link 56K Modem Driver
Version: 2.84
(C) 1998-2000 Smart Link Ltd.
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This document contains release notes and other information about this product.
Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with your user manual.
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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the Notepad window.
To print README.TXT, open it in Windows Write, Microsoft Word, or another word processor. Then select the entire document and format the text in 10-point Courier before printing.
This file (README.TXT) contains:
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Contents
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1) Quick Start
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country Selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting
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1. Quick Start
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Important notes:
1) This driver supports HAMR5600, SmartRiseer56 and SmartPCI56 modem
chipsets.
2) For HAMR5600 and SmartRiser56, this driver is compatible with
motherboards based on the Intel 810, 820, 815E, 820E, 440MX (Banister),
VIA VT82C686, SiS 540 / 630 and ALI M1535/M1535D+ core logic chipsets.
An updated list of compatible motherboards can be found on Smart Link's
web site (www.smlink.com).
3) This version drivers is compatible with Microsoft Windows 95, Windows 98,
Windows 98SE and Windows Millennium.
4) If a Smart Link modem is already installed in your system and you want
to update its' device driver, first uninstall existing drivers (See
Uninstall Procedure), and only then proceed to install the new drivers.
5) Before installing, check your HAMR5600 or SmartRiser56 card for proper setting
of Primary or Secondary Codec Mode.
To install your modem drivers for the first time:
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a) Turn your PC off, and remove the power cord.
NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN WHEN THE
PC IS TURNED OFF. TO PREVENT DAMAGE TO HAMR56XX AND YOUR PC, REMOVE
THE POWER CORD.
b) Plug in your HAMR5600 or SmartRiser56 modem card into an AMR slot, or your
SmartPCI56 card into a free PCI slot.
c) Restart your PC.
b) Windows will instantly detect the modem and will start software installation.
c) When requested, point to the drivers installation disk in the
floppy drive or CD-ROM drive.
d) Modem drivers will be installed.
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2. How to verify installation
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To verify that the modem is installed correctly, follow these steps:
a) Click "Start > Settings > Control Panel > Modem": check for the presence
of a "Smart Link 56K Modem".
To Check that the modem is working properly:
a) Open "Hyper Terminal" and select your modem (or "Direct to port").
b) Run Hyper Terminal.
Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs.
Dial any accessible phone number, and see that that phone rings.
Dial to another modem (ATDTxxx or via the dial button of the
TAPI interface) and see that a modem session is established.
If you have successfully connected, then modem has been
successfully installed.
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3. Uninstall Procedure
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a) Click "Start > Settings > Control Panel > Add/Remove Programs".
b) Select "Smart Link 56K Modem".
c) Click the "Add/Remove" button.
d) A confirmation window appears. Click "OK" to proceed.
e) Modem drivers will be uninstalled and system restarted.
f) You may turn your PC off, remove the power cord and remove the
modem card from its' socket.
NOTE: SOME PCI 2.2 MOTHERBOARD KEEP THE SLOTS POWERED EVEN WHEN THE
PC IS TURNED OFF. TO PREVENT DAMAGE TO HAMR56XX AND YOUR PC, REMOVE
THE POWER CORD.
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4. Update Procedure
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To update your modem drivers, uninstall previous drivers (see above
procedure) and restart your system.
When the system detects the modem and asks for disk, press "Browse" and
select the updated driver disk in the floppy drive or CD-ROM drive.
New drivers will be installed.
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5. Country Selection
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NOTE: THIS FEATURE IS SUPPORTED ONLY WITH INTERNATIONAL VERSIONS OF DRIVERS
AND NOT WITH USA DRIVERS.
To change the country setting, follow these steps:
a) Click "Start > Settings > Control Panel > Modem Country Selection".
b) Select the required country from the list.
c) Click "Ok".
To verify the change has taken effect:
a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed
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6. Call Progress Sounds
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Riser card modems hardware typically support four methods
for monitoring call progress (dialtone, DTMF dialing, etc...).
The method you should use depends on your specific hardware:
(a) In hardware through AC-Link:
* Simply connect speakers to the AC97 audio speaker output
* Then enable and unmute "Telephone" or "Phone in"
in the Playback audio mixer from the speaker icon
that appears in the mixer tray
(b) In software through the audio subsystem:
* Simply connect speakers to the audio card speaker output.
* Next, click the right mouse button on SLLights in the
Windows System Tray while the modem is loaded in memory.
* Select the speakers on or off as desired.
(c) In hardware directly through the sound card:
* Connect the 4 pin header on the HAMR56xx card to the TAM
header on the audio card/subsytem.
(d) In hardware using the optional buzzer that may be present on the
modem card:
* Nothing needs to be done to hear this. It is always on.
You can control the buzzer volume from the
Control Panel/Modem/Properties/Speaker Volume.
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7. Known issues
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7.1 If you have MSPhone program installed under Windows 98, you MUST uninstall it BEFORE
you install the modem driver. Non conformance to this directive will cause the modem
to fail after rebooting.
Microsoft does not support MSPhone application anymore, as you can see on the
following web page: http://support.microsoft.com/support/kb/articles/Q193/9/06.ASP
7.2 On certain motherboards, call progress can be heard through the system's
speakers. This option is enabled by default, and can be controlled only from
Windows' "Volume Control" application, using the "Telephony" slider.
The 'Speaker' menu option (accessed by right-clicking on the modem icon)
can not mute the modem sound on these motherboards.
7.3 When some systems get into "sleep mode" and an incoming call is received by the
modem, the modem answers but the screen stays blank. This behavior is dependent
on the BIOS and not on the modem. Some BIOS vendors choose to let the modem
answer, but leave the screen blank.
7.4 The version of Hyperterminal that ships with Windows 98 has a known bug:
When the system is in "sleep mode" and Hyperterminal is waiting for a call,
the system hangs up upon the incoming ring.
Workaround: Use Hyperterminal Private Edition, available from the Hilgraeve
web site at: http://www.hilgraeve.com.
7.5 The version of Hyperterminal that ships with Windows 98 has a known bug,
which causes a page fault in MSVCRT.DLL when using Hyperterminal.
Woraround: use Hyperterminal Private Edition, available from the Hilgraeve
web site at: http://www.hilgraeve.com.
7.6 The NetZero dialer tends to cause the computer to freeze sometimes and causes
some programs such as "Zcast" to close. This behavior was duplicated with other
reference modems as well, so it is not caused by the HAMR56xx modem.
7.7 When using the following applications/online services, select the appropriate
modem name from the following modem list:
* AOL (America Online) - "Hayes Compatible (Default)"
* Juno - "Generic 33600 modem".
* BitWare - "Rockwell based voice modem"
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8. Troubleshooting
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If your modem does not work as expected:
8.1 If ERROR, NO DIALTONE or a similar message is received:
(a) Check whether the line is connected preperly to the modem.
(b) Use a telephone handset to make sure that the line is
active and that there is a dial tone.
(c) Check to see if the line is a PBX line or a direct analog
phone line. You may need to dial 9, before the actual
desired telephone number (i.e. ATDT9,123-4567).
If, after dialing 9, the modem still cannot detect the PBX
dialtone, try typing ATX3 before dialing.
NOTE that PBX lines typically can only support V.34
rates (33,600 bps, 28,800 bps, ...) and NOT V.90
rates (49,333 bps, 50,666 bps, ...).
8.2 If dialer application (i.e. Hyperterminal) does not detect modem:
(a) Check whether HyperTerminal is configured to the right port.
You can find the modem's COM port number in "Control Panel >
Modems > Properties".
If not, press disconnect and change the port that the dialer
is accessing.
8.3 If you cannot hear the dialtone and DTMF dialing while the modem should
be dialing out:
Riser card modems hardware designs typically support four methods for
monitoring call progress (dialtone, DTMF dialing, etc...):
- In hardware through AC-Link.
* Simply connect speakers to the AC97 audio speaker
output
* Then enable and unmute "Telephone" or "Phone in"
in the Playback audio mixer from the speaker icon
that appears in the mixer tray
- In software through the audio subsystem.
* Simply connect speakers to the audio card speaker
output.
* Next, click the right mouse button on SLLights in the
Windows System Tray while the modem is loaded in memory.
* Select the speakers on or off as desired.
- In hardware directly through the sound card.
* Connect the 4 pin header on the modem card to the
TAM header on the audio card/subsytem.
- In hardware using the optional buzzer that may be present on the
modem card.
* Nothing needs to be done to hear this. It is always on.
You can control the buzzer volume from the
Control Panel/Modem/Properties/Speaker Volume.
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After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.