Adapter diagnostics v1.03 Running diagnostics ===================================================================== HP's diagnostic software lets you test the adapter to see if there are any problems with the adapter hardware, the cabling, or the network. It's a good idea to run diagnostics every time you install an adapter. You can also use diagnostics to isolate problems during troubleshooting. DOS and Windows* 3.1 users ========================== Note: If you want to test the adapter with a responder on the network, skip to the procedure after step 5. 1 Restart your computer before loading any HP 10/100TX PCI LAN Adapter network drivers. Note: If drivers are installed, you must remove them or disable them and reboot your computer before running the diagnostic software. 2 Insert the Support Disk for HP J3171A into a drive, switch to that drive, and at the DOS prompt, type SETUP <Enter> 3 From the Board Menu, select the adapter you want to test. (If you have only one adapter installed, the Board Menu doesn't appear.) 4 From the Main Menu, select Test adapter. Then select Test adapter again. The program runs a series of tests that make sure the adapter is functioning properly. 5 Repeat steps 3, 4, and 5 for each adapter installed in the computer. To test the adapter with a responder on the network --------------------------------------------------- 1 Go to a computer on the same network segment with an HP 10/100TX PCI LAN Adapter installed. 2 If this computer already has HP 10/100TX PCI adapter network drivers installed, restart the computer without loading them. For example, if the drivers are loaded from the AUTOEXEC.BAT file, add REM in front of each line that loads a driver. Or, boot from a DOS disk. 3 Run the diagnostics program for the adapter that's installed in the computer (such as "setup" or "hpset"). 4 From the Main menu, select the command for testing the adapter, then select Set up as diagnostics responder. 5 Return to the computer you want to test. Run "setup", choose Test adapter, and then choose Continuous Network test. Windows NT* users ================= If you have not already installed new drivers from the Support Disk for HP J3171A: 1 Double-click the Network icon in the Control Panel. 2 Click the Add Adapter button. 3 If the "HP 10/100TX PCI Adapter" is listed, select it and proceed to step 5. If the "HP 10/100TX PCI Adapter" is NOT listed, do not select another Hewlett-Packard adapter from the list. Instead, scroll to the end of the list and select: <Other> Requires disk from manufacturer. 4 Click the Continue button. 5 Insert the Support Disk for HP J3171A into your floppy drive and click OK. 6 Select the HP 10/100TX PCI LAN Adapter and click OK. 7 The HPSet Setup program automatically scans computer resources and determines the settings assigned to your adapter. It also adds an HPSet icon to the Control Panel for future use of HPSet. 8 Click the Test button in the HPSet program to run diagnostics. If you've just added the adapter, the network driver won't be active and the diagnostics will test the adapter and its connection to the network. If you're testing an adapter that's already been installed, the network driver will probably be active and the diagnostics will test the driver. This diagnostic tracks the driver's actual network activity. If you have already installed the drivers: 1. Double-click the HPSet icon in the Control Panel. 2. Click Test on the window that appears. If you have more than one adapter, first select the adapter from the displayed list. If you've just added the adapter, the network driver won't be active and the diagnostics will test the adapter and its connection to the network. If you're testing an adapter that's already been installed, the network driver will probably be active and the diagnostics will test the driver. This diagnostic tracks the driver's actual network activity. Windows 95 users ================ Use the HPSet adapter setup program to test the adapter: 1 Double-click the HPSet icon in the Control Panel. 2 Click Test on the window that appears. If you have more than one adapter, first select the adapter from the displayed list. When using the HPSet program, you have two testing options: A. Test the adapter and driver together: The adapter and driver test doesn't require you to unload the NDIS driver. a. Click Test NDIS. b. When the test is complete, click OK to exit. B. Test the adapter hardware: The adapter hardware test unloads the NDIS driver. a. Click Unload NDIS. b. After the NDIS driver unloads, click OK to continue. c. When the test is complete, click OK to exit. HPSet reloads the driver. d. Restart the computer. You must restart the computer before accessing any network drives. * Third-party trademarks are the property of their respective owners.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
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Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
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Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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