Motorola iM1100 Wireless Modem
for Windows 95, 98, 2000, XP, NT 4.0,
Windows CE 3.0 & Pocket PC 2000/2002
(version R02.00)
README.TXT File
(c) Motorola Inc., 2002
This README.TXT file contains important information about the Motorola iM1100
Wireless Modem for both:
- PC OS: Windows 95, Windows 98, Windows NT 4.0, Windows 2000 and Windows XP.
- PDA(Pocket & Handheld) OS: Windows CE 3.0, Pocket PC 2000 and Pocket PC 2002
Read this file in its entirety for the latest information regarding this release.
More detailed information can be found in the "iM1100 Wireless Modem User's
Guide".
You can view a soft copy of the user guide by following the next instructions:
- Double click the "My Computer" icon on your desktop.
- Right click the CD-ROM drive letter (containing the installation CD).
- Choose "Explore"
- Double click the "UserGuide.pdf" file
Note: You must have Acrobat Reader installed on your computer in order to read it.
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This file has been divided into the following six sections for easy
reference:
1. WHAT'S NEW
2. HOW TO REPORT BUGS
3. GENERAL INSTALL/UNINSTALL INSTRUCTIONS
4. IMPORTANT NOTES
5. KNOWN BUGS
6. COPYRIGHT NOTICE
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1. WHAT'S NEW
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1.1 One CD installation - This CD is used for installation of all the OS mentioned above through one auto run program.
The user will have the option to choose between: PC installtion, Pocket PC installation or Handheld PC.
1.2 PDA platform support: This version supports both Pocket PC and Handheld PC platforms (iPAQ, Jornada...)
The support is based on Windows CE 3.0 and Pocket PC 2000/2002 OS.
1.3 MSI installation - for Windows XP, 2000 and for some Windows 98 machines.
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2. HOW TO REPORT BUGS
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Submit your inquiry via the internet (http://www.motorola.com/iden/support) or call us at:
(800)453-0920, M-F 8AM-10PM EST.
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3. GENERAL INSTALL/UNINSTALL INSTRUCTIONS
-----------------------------------------
This chapter gives only a general overview of the install/uninstall process. It is
recommended to refer to the "iM1100 Wireless Modem User's Guide" for detailed
information including screen shots and troubleshooting.
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3.1 Instructions for PC
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3.1.1 Installation Process:
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3.1.1.1 Please do not insert the iM1100 Wireless Modem into the computer before reading
the instructions below.
3.1.1.2 If you use Windows NT or Windows 2000, verify that you have local admin rights on
your machine (please check with your local IT Support).
3.1.1.3 If an older version of the iM1100 Wireless Modem is already installed on your
computer you have to uninstall it first.
See uninstall procedure topic below.
3.1.1.4 For Windows NT machines insert the iM1100 Wireless Modem into the PCMCIA slot
before installing the software.
For other Operating Systems run first the installation process. Insert the iM1100
Wireless Modem into the PCMCIA slot only when requested by the application.
3.1.1.5 Insert the iM1100 Wireless Modem setup CD in the CD-ROM drive (e.g. d:\).
3.1.1.6 The installation process will automatically start.
Follow the instructions on the screen.
3.1.1.7 The setup program will automatically check and configure the windows environment.
If you wish to make modifications to the automatic configuration, please
refer to the "iM1100 Wireless Modem User's Guide" for detailed instructions on how
to manually setup the Windows environment.
3.1.1.8 Once the iM1100 Wireless Modem is successfully installed on your computer,
the Start>Programs menu on your computer will present the Motorola iM1100
Wireless Modem program.
This program contains the following: Configure Program, Online Manual, Status
Program, Service Program and MMApp (manual execution of On/Off
PC application).
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3.1.2 Uninstall procedure:
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3.1.2.1 Power off the iM1100 Wireless Modem and remove it (see section 4.6 below for more
details).
3.1.2.2 Select "Control panel -> Modems" and remove the Motorola iM1100 Wireless modem.
Restart computer.
After computer is rebooted, select to uninstall the application.
In case of Windows 2000 the sequence is:
start -> Control Panel -> Phone&Modem Options
In case of Windows NT Machine the system will prompt to remove the RAS Entry.
3.1.2.3 Restart the Machine when prompted.
This completes the Modem uninstall process.
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3.2 Instructions for PDA:
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3.2.1 Installation Process:
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3.2.1.1 Please do not insert the iM1100 Wireless Modem into the computer before reading
the instructions below.
3.2.1.2 Make sure ActiveSync application is running and your PDA device is synchronized with your PC.
3.2.1.3 If an older version of the iM1100 Wireless Modem is already installed on your
PDA you have to uninstall it first. See uninstall procedure topic below.
3.2.1.4 Insert the iM1100 Wireless Modem setup CD in the CD-ROM drive (e.g. d:\).
3.2.1.5 The installation process will automatically start. Choose your PDA platform (e.g. iPAQ or Jornada).
3.2.1.6 Follow the instructions on the PC screen, and then continue the installation according to the instructions
on your PDA device screen.
3.2.1.7 The setup program will automatically check and configure the PDA OS environment.
If you wish to make modifications to the automatic configuration, please
refer to the "iM1100 Wireless Modem User's Guide" for detailed instructions on how
to manually setup the PDA environment.
3.2.1.8 Once the iM1100 Wireless Modem is successfully installed on your PDA,
The Start>Programs>Motorola iM1100 program.
This program contains the following: Configure Program, Status Program, Service Program, and MMApp (manual execution of On/Off
PC application).
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3.2.2 Uninstall procedure:
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3.2.2.1 Remove the iM1100 Wireless Modem (see section 4.6 below for more details).
3.2.2.2 Follow the instructions depending on your PDA platform:
In the case of HandHeld PC the sequence is:
Start -> Settings -> Control Panel -> Remove Programs
In case of Windows NT Machine the system will prompt to remove the RAS Entry.
In the case of PocketPC the sequence is:
Click Start->Settings
Choose System tab
Click Remove Programs
Choose Motorola MMAppCE and Click "remove"
This completes the Modem uninstall process.
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4. IMPORTANT NOTES
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4.1 SW versions:
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The SW versions to be used are
- iM1100 SW (modem) --> R82.00.02
- Applet SW (PC application) --> R02.00
- On/Off (PC application) --> R02.00
- Applet SW (PDA application) --> R02.00
- On/Off (PDA application) --> R02.00
If you do not have the latest versions, please contact us at the number above to
obtain information on how to upgrade your modem on program components.
This package is backward compatible with previous release version (R82.00.00)
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4.2 General Operation :
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4.2.1 Do not eject the iM1100 Wireless Modem while a session is established.
Some application programs may become unstable when the modem is ejected in
mid-operation.
4.2.2 Before you eject the iM1100 Wireless Modem from the PCMCIA slot, it is recommended
to turn it off (by clicking the iM1100 Wireless Modem Software icon in the system
tray and selecting the option to turn off the card.) A Windows warning message
occurs if the modem is ejected without being stopped.
4.2.3 The administration access rights are required to install the software on
Windows NT/2000 machines. Contact your IT department if you do not have
rights or unsure.
4.2.4 Check that the SIM card is inserted in the correct position and properly
seated on the back side of the iM1100 Wireless Modem prior to using the modem.
The SIM card should be Packet Data enabled and possibly Circuit Data enabled if you
plan to use a dedicated connection.
4.2.5 Remove the CD when the Installation is complete.
4.2.6 The default baud rate should be set to 19200 bps.
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4.3 Windows 95/98 :
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4.3.1 After removing the iM1100 Wireless Modem in Windows 98, you
will need to reboot the computer so that the Windows registry is
refreshed correctly.
4.3.2 Sometimes the Dial-Up Networking folder does not refresh correctly
and does not show a newly created "iM1100 Wireless Modem" connection.
Close and open the folder to refresh the list of connections.
4.3.3 In Windows 95 & 98, sometimes the "Dial-Up Adapter" may not be
present in the Control Panel's "Network" Tab. If you re-install
the Dial-Up Networking component of Windows, it will be
automatically installed.
4.3.4 The "TCP/IP" protocol may become corrupted and will require
installation using the "Network" Control Panel applet
(This is a known bug with Windows).
4.3.5 In Windows 98, if you start a connection using a Windows' Dial-Up
networking connection directly, and if the iM1100 Wireless iDEN Modem
is NOT physically attached to the computer, the COM port will remain
open (this will not allow the status program to connect to the network).
To fix it reboot your system (This is a known bug with Windows).
4.3.6 For Windows 95 systems, Dial-Up Networking version 1.3 or newer
is required. In addition Socket 2 has to be installed.
You may obtain the updated software via the Microsoft web site.
4.3.7 If your computer has a network card, you will need to add at least
one DNS IP address to the "TCP/IP" protocol properties. In this
case the DNS IPs obtained from Dial-Up Networking are ignored by
the TCP/IP Stack. In Windows 95/98 you can use the "winipcfg"
tool to check for the DNS Servers used by your TCP/IP stack.
4.3.8 When using Windows 98 during a warm boot, it is possible that no network
login screen will appear (This is an intermittent occurrence).
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4.4 Windows NT :
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4.4.1 A third-party Plug and Play enabler is recommended for the iM1100 Wireless
Modem to work on a Windows NT host computer. (CardWizard from SystemSoft,
www.systemsoft.com or suitable wizard Softex, Unicore).
If the wizard is working the wizard screen pops up once you have inserted
the iM1100 Wireless Modem .
Notes:
- Please be sure that the CardWizard or other card management
software is launched before you start the Modem Installation. Contact
your local IT support if you require help with CardWizard interaction.
- Verify that TCP/IP Protocol and Dial-Up networking are installed
on your computer before installation.
4.4.2 You should insert the iM1100 Wireless Modem before running
the setup program. To do this, remove any PC cards inserted in the computer,
reboot the machine with the iM1100 Wireless Modem inserted in the PCMCIA port
not being used (ensure that no other PC card is inserted).
The Card wizard will show the new modem detected.
4.4.3 Insert the installation CD.
Select "Don't detect my modem; I will select it from a list " and click "Next".
4.4.4 On the next screen, click "Have Disk".
4.4.5 Click on the file iM1100.inf from the CD. The wizard should then detect
the modem. Select the COM port and continue. The hardware wizard Window displays
that the modem has been successfully set up. Click Finish. Close the Wizard Window.
4.4.6 On the Network window which pops up select Remote Access Service and click on
"properties".
4.4.7 Add RAS Device, select "Motorola iM1100 Wireless Modem" from the menu and click "ok".
4.4.8 The Network window is then re-displayed and Remote Access Services should be listed.
Click "close". You are then prompted to restart.
4.4.9 After the machine boots it will prompt you to install the applet. Click "yes"
for a new installation. Follow the screen to complete the installation.
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4.5 Windows 2000 :
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4.5.1 To ensure smooth installation, it is recommended to remove all PCMCIA or CardBus
PC card devices from slots prior to installation. Boot up Windows 2000 operating
system on your computer.
4.5.2 Insert the iM1100 Wireless Modem installation CD.
4.5.3 Insert the 1M1100 Wireless Modem when asked to and wait for the system to detect and
update the system file and press "ok". The system will reboot.
4.5.4 Continue with the application installation after the reboot.
Notes:
If you are running Windows 2000 and if "the Digital Signature Not found" screen is
displayed, Click the "Yes" button each time it appears (This is a known bug with
Windows).
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4.6 Notes on Power on/off application ICON :
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4.6.1 Tray Icon and the related Popup menu.
The iM1100 Wireless Modem GUI (Graphical User Interface) consists of a tray icon
that indicates the connection state. Right clicking the Tray Icon launches a popup
menu that has the following items:
- Power On iDEN modem: disabled when the battery is on.
- Power Off iDEN modem: disabled when the battery is off.
- Properties: launches the properties dialog.
- About: Launches a dialog with relevant text.
When choosing the properties item from the popup menu, a dialog will launch
that includes the following:
- Enable SIM Pin Status
- Current Registration Status
- Current Status of the Inactivity Timer
- Time lapse in Minutes
- Last Access Time
4.6.2 Timer Settings
By pressing the 'Update Timer Settings' button, another dialog box will appear
and will allow the User to choose a new segment time by minutes.
If the user unchecks the 'Inactivate Timer' button, the timer system
will inactivate.
4.6.3 Auto Baud Rate
"Detect Baud Rate" button will automatically detect the proper baud rate
to communicate with the modem.
4.6.4 Power Off Warning
The user will be alerted that the application is about to turn the battery
off. The dialog box will allow the user to choose OK (Default button) or Cancel.
The syntax will be: Press cancel to avoid turning off the iM1100 battery in
30 seconds. The number (30) will count down and when it reaches zero, the
Power off action will take place.
4.6.5 MMapp/Motorola iM1100 Wireless Modem
When the user double-clicks the left mouse button on the system tray icon,
the iM1100 Wireless Modem window appears and contains the following items:
- Power On button.
- Power Off button.
- Modem status indication field.
4.6.6 SIM Pin Lock:
The User has to enter the pin number in order to unlock the SIM Card,
and to change the Pin mode (Disable/Enable).
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4.7 How to use web browser:
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Before you start using any connection service with this modem, you must be provisioned
through your operator for Packet Data and/or Circuit Data services.
4.7.1 You may activate the Dial up connection by using the iM1100 Status Applet program.
If you do not wish to use the Applet then do as follows:
Choose the "iM1100" entry/icon from the Dial-up Networking and dial out (see "iM1100
Wireless Modem User's Guide" for detailed description).
When the connection is complete the dial up icon will be available in the system's
(bottom) tray.
4.7.2 Go to Internet Explorer or Netscape browser.
4.7.3 Internet Explorer: Tool -> Internet Options -> Connections and choose
'iM1100 Wireless Modem' for the option "Dial whenever a Network Connection is not
present" or "Always Dial my default Connection". Then apply the selected setting.
4.7.4 You are ready to go to your favorite link.
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4.8 Service Program :
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How to get to the Service Program:
4.8.1 Please close any applications being used by the packet data applet and then close
the packet data Applet.
4.8.2 Go to Start->Programs->Motorola iM1100 Wireless Modem Applet->Service
Program. Please enter the four digit password (default set to 0000).
4.8.3 The system displays all the relevant information for the iM1100 Wireless Modem.
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4.9 Care and Maintenance of the iM1100 Wireless Modem :
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4.9.1 Do not apply adhesive labels to the bottom or top of the modem. This may cause
the modem to become jammed inside the PCMCIA slot.
4.9.2 Optimal signal strength is usually obtained when the antenna is perpendicular
to the modem. The antenna should bend easily at the hinge. Do not forcefully
bend the antenna.
4.9.3 The iM1100 Wireless Modem should fit easily into your PCMCIA Slot. Forcing the card into a slot
may damage connector pins.
4.9.4 Protect the card from liquids, dust, and excessive heat.
4.9.5 When not inserted in your computer, store the modem in safe place. Please do not
keep the modem in your back pocket as it may damage the Antenna.
4.9.6 Please be careful not to damage the SIM Card holder while trying to remove
the SIM card. Do not use any sharp pointed metal objects to remove the SIM.
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5. KNOWN BUGS
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None.
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6. COPYRIGHT NOTICE
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Windows 95, Windows 98, Windows NT, Windows 2000 and Windows XP,
are registered trademarks by Microsoft Corporation.
iDEN is trademark of Motorola Inc.
Portions of the iDEN Modem Service Applet runtime libraries are provided
by Microsoft: Microsoft Foundation Classes
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.