<!-- saved from url=(0022)http://internet.e-mail -->
<!-- html document created for U.S. Robotics copyright 2000 [www.usr.com] -->
<!-- by generator corp. copyright 2000 [www.generator.net] "igniting ebusiness" -->
<html>
<head>
<script language="JavaScript">
<!-- hide script from old browsers
browser_name = navigator.appName;
browser_version = parseFloat(navigator.appVersion);
var roll = false
var is_ie = false
var is_nav = false
var PrintWindow
if ( browser_name == "Netscape" )
{
is_nav = true
if ( browser_version >= 3.0 )
{
roll = true
}
}
if ( browser_name == "Microsoft Internet Explorer" )
{
is_ie = true
if ( browser_version >= 3.0 )
roll = true
}
//' roll-over image pair object
//'-----------------------------------
function ImageObj( name_on, name_off )
{
this.on = new Image()
this.on.src = name_on
this.off = new Image()
this.off.src = name_off
}
//' Load image array and image path variables
if ( roll == true )
{
//var files = new Array()
var images = new Array()
//var gpath = "/images/"
//var sprodpath = "/products/images-prod/"
//var ssuppath = "/support/images-supp/"
//var insidpath = "/inside/images-inside/"
//var abpath = "/adbuilder/images-adbuild/"
//var chpath = "/channel/images-channel/"
//images[0] = new ImageObj( gpath+"g-products-on.gif", gpath+"g-products-off.gif" )
//images[1] = new ImageObj( gpath+"g-support-on.gif", gpath+"g-support-off.gif" )
//images[2] = new ImageObj( gpath+"g-inside-on.gif", gpath+"g-inside-off.gif" )
//images[3] = new ImageObj( gpath+"g-shopping-on.gif", gpath+"g-shopping-off.gif" )
//images[4] = new ImageObj( gpath+"g-contact-on.gif", gpath+"g-contact-off.gif" )
//images[5] = new ImageObj( gpath+"g-search-on.gif", gpath+"g-search-off.gif" )
//images[6] = new ImageObj( sprodpath+"s-prod-main-on.gif", sprodpath+"s-prod-main-off.gif" )
//images[7] = new ImageObj( sprodpath+"s-prod-cable-on.gif", sprodpath+"s-prod-cable-off.gif" )
//images[8] = new ImageObj( sprodpath+"s-prod-dsl-on.gif", sprodpath+"s-prod-dsl-off.gif" )
//images[9] = new ImageObj( sprodpath+"s-prod-dealer-on.gif", sprodpath+"s-prod-dealer-off.gif" )
//images[10] = new ImageObj( sprodpath+"s-prod-order-on.gif", sprodpath+"s-prod-order-off.gif" )
//images[11] = new ImageObj( ssuppath+"s-support-mainmenu-on.gif", ssuppath+"s-support-mainmenu-off.gif" )
//images[12] = new ImageObj( ssuppath+"s-support-prodreg-on.gif", ssuppath+"s-support-prodreg-off.gif" )
//images[13] = new ImageObj( ssuppath+"s-support-knowledge-on.gif", ssuppath+"s-support-knowledge-off.gif" )
//images[14] = new ImageObj( ssuppath+"s-support-search-on.gif", ssuppath+"s-support-search-off.gif" )
//images[15] = new ImageObj( ssuppath+"s-support-contact-on.gif", ssuppath+"s-support-contact-off.gif" )
//images[16] = new ImageObj( insidpath+"s-in-main-on.gif", insidpath+"s-in-main-off.gif" )
//images[17] = new ImageObj( insidpath+"s-in-pressbox-on.gif", insidpath+"s-in-pressbox-off.gif" )
//images[18] = new ImageObj( insidpath+"s-in-background-on.gif", insidpath+"s-in-background-off.gif" )
//images[19] = new ImageObj( insidpath+"s-in-careers-on.gif", insidpath+"s-in-careers-off.gif" )
//images[20] = new ImageObj( abpath+"s-ab-main-on.gif", abpath+"s-ab-main-off.gif" )
//images[21] = new ImageObj( abpath+"s-ab-download-on.gif", abpath+"s-ab-download-off.gif" )
//images[22] = new ImageObj( abpath+"s-ab-tips-on.gif", abpath+"s-ab-tips-off.gif" )
//images[23] = new ImageObj( chpath+"g-welcome-on.gif", chpath+"g-welcome-off.gif" )
//images[24] = new ImageObj( chpath+"g-promotions-on.gif", chpath+"g-promotions-off.gif" )
//images[25] = new ImageObj( chpath+"g-sales-on.gif", chpath+"g-sales-off.gif" )
//images[26] = new ImageObj( sprodpath+"s-prod-56k-on.gif", sprodpath+"s-prod-56k-off.gif")
//images[27] = new ImageObj( sprodpath+"s-prod-network-on.gif", sprodpath+"s-prod-network-off.gif")
//images[28] = new ImageObj( sprodpath+"s-prod-devices-on.gif", sprodpath+"s-prod-devices-off.gif")
//images[29] = new ImageObj( sprodpath+"s-prod-homeuse-on.gif", sprodpath+"s-prod-homeuse-off.gif")
//images[30] = new ImageObj( sprodpath+"s-prod-bizuse-on.gif", sprodpath+"s-prod-bizuse-off.gif")
//images[31] = new ImageObj( sprodpath+"s-prod-laptop-on.gif", sprodpath+"s-prod-laptop-off.gif")
}
//'------------------------------------
//' Display roll-on image
//'------------------------------------
function RollOn( img_name )
{
document[ img_name ].src = images[ img_name ].on.src
}
//'------------------------------------
//' Display roll-off image
//'------------------------------------
function RollOff( img_name )
{
document[ img_name ].src = images[ img_name ].off.src
}
//'------------------------------------
//' Create an Element in the images Array
//'------------------------------------
function CreateArray( image_on, image_off, img_name )
{
images[img_name] = new ImageObj( image_on, image_off )
}
//============================================================================================
//popUpWin function parameters:
//url==========>value: Must be a valid url within usr.com
// purpose: The url that is to be displayed in the popup
//newTool======>value: yes or no
// purpose: To display a toolbar within the popup
//newLocation==>value: yes or no
// purpose: To display a location entry field
//newStatus====>value: yes or no
// purpose: To display a status bar at the bottom of the popup
//newMenubar===>value: yes or no
// purpose: To display a menu at the top of the popup
//newResizable==>value: yes or no
// purpose: To allow the popup to be resizable
//newScrollbars=>value: yes or no
// purpose: To display horizontal and vertical scrollbars if necessary
//newWidth======>value: numeric
// purpose: To set the width of the popup
//newHeight=====>value: numeric
// purpose: To set the height of the popup
//newLeft=======>value: numeric
// purpose: To set the location of the popup from the left side of the screen
//newTop========>value: numeric
// purpose: To set the location of the popup from the top of the screen
//============================================================================================
function popUpWin(url, newTool, newLocation, newStatus, newMenubar, newResizable, newScrollbars, newWidth, newHeight, newLeft, newTop)
{
if (is_ie || is_nav)
{
if (PrintWindow != null && !PrintWindow.closed)
{
oldWin = PrintWindow;
oldWin.name = "oldWin";
oldWin.close();
}
}
PrintWindow=window.open(url,"newWin","toolbar=" + newTool + ",location=" + newLocation + ",status=" + newStatus + ",menubar=" + newMenubar + ",resizable=" + newResizable + ",scrollbars=" + newScrollbars + ",width=" + newWidth + ",height=" + newHeight + ",left=" + newLeft + ",top=" + newTop);
if (PrintWindow.opener == null)
{
PrintWindow.opener = popupWin;
}
PrintWindow.opener.name = "origWin";
PrintWindow.focus();
}
function closeWin()
{
this.close();
PrintWindow = null;
}
//==============================================================
//
//Script used for autoselect dropdown navigation
//
//==============================================================
function SelectThisBottom() {
if (document.bottom.menu_sitemap.options[document.bottom.menu_sitemap.selectedIndex].value != "none"){
location = document.bottom.menu_sitemap.options[document.bottom.menu_sitemap.selectedIndex].value}
}
function SelectThisProd() {
if (document.prod.menu_products.options[document.prod.menu_products.selectedIndex].value != "none"){
location = document.prod.menu_products.options[document.prod.menu_products.selectedIndex].value}
}
function SelectThisCHSales() {
if (document.ch_sales.menu_ch_sales.options[document.ch_sales.menu_ch_sales.selectedIndex].value != "none"){
location = document.ch_sales.menu_ch_sales.options[document.ch_sales.menu_ch_sales.selectedIndex].value}
}
function SelectThisCountry() {
if (document.international.intl_sites.options[document.international.intl_sites.selectedIndex].value != "none"){
location = document.international.intl_sites.options[document.international.intl_sites.selectedIndex].value}
}
function SelectThisv92() {
if (document.modem.menu_v92.options[document.modem.menu_v92.selectedIndex].value != "none"){
location = document.modem.menu_v92.options[document.modem.menu_v92.selectedIndex].value}
}
function SelectThisv92a() {
if (document.modem.menu_v92a.options[document.modem.menu_v92a.selectedIndex].value != "none"){
location = document.modem.menu_v92a.options[document.modem.menu_v92a.selectedIndex].value}
}
function SelectThisSupport() {
if (document.support.support_sections.options[document.support.support_sections.selectedIndex].value != "none"){
location = document.support.support_sections.options[document.support.support_sections.selectedIndex].value}
}
function SelectThisPCX() {
if (document.modem.PCX.options[document.modem.PCX.selectedIndex].value != "none"){
location = document.modem.PCX.options[document.modem.PCX.selectedIndex].value}
}
function SelectThisDriver() {
if (document.Driver.Driver.options[document.Driver.Driver.selectedIndex].value != "none"){
location = document.Driver.Driver.options[document.Driver.Driver.selectedIndex].value}
}
// hide script from old browsers -->
</script>
<link rel="stylesheet" type="text/css" href="styles/fontstyle.css">
<title>Error Message</title>
</head>
<body bgcolor="#ff0000" link="#ff0000" alink="#ff0000" vlink="#ff0000">
<a name="topofpage"> </a>
<center>
<!-- begin table for header (#000000) -->
<table border="0" cellpadding="0" cellspacing="0" width="720" bgcolor="#ff0000">
<tr><!-- global nav (global element) -->
<td>
<table border="0" cellpadding="0" cellspacing="0" width="720">
<tr>
<!-- navigation above the banner -->
<td><a href="/products/p-main-menu.asp" onmouseover="RollOn('g-products')" onmouseout="RollOff('g-products')"><img src="/images/g-products-off.gif" width="73" height="25" border="0" alt="Products" name="g-products" onLoad="CreateArray('/images/g-products-on.gif','/images/g-products-off.gif','g-products')"></a></td>
<td><a href="/support/s-main-menu.asp" onmouseover="RollOn('g-support')" onmouseout="RollOff('g-support')"><img src="/images/g-support-off.gif" width="62" height="25" border="0" alt="Support" name="g-support" onLoad="CreateArray('/images/g-support-on.gif','/images/g-support-off.gif','g-support')"></a></td>
<td><a href="/inside/in-main-menu.asp" onmouseover="RollOn('g-inside')" onmouseout="RollOff('g-inside')"><img src="/images/g-inside-off.gif" width="75" height="25" border="0" alt="Inside USR" name="g-inside" onLoad="CreateArray('/images/g-inside-on.gif','/images/g-inside-off.gif','g-inside')"></a></td>
<td><a href="/shopping/shopping-cart.asp" onmouseover="RollOn('g-shopping')" onmouseout="RollOff('g-shopping')"><img src="/images/g-shopping-off.gif" width="92" height="25" border="0" alt="Shopping Cart" name="g-shopping" onLoad="CreateArray('/images/g-shopping-on.gif','/images/g-shopping-off.gif','g-shopping')"></a></td>
<td><a href="/contact/contact.asp"><img src="/images/g-contact-on.gif" width="74" height="25" border="0" alt="Contact Us" name="g-contact"></a></td>
<td><a href="/search/search.asp" onmouseover="RollOn('g-search')" onmouseout="RollOff('g-search')"><img src="/images/g-search-off.gif" width="78" height="25" border="0" alt="Search Site" name="g-search" onLoad="CreateArray('/images/g-search-on.gif','/images/g-search-off.gif','g-search')"></a></td>
<td bgcolor="#ff0000"><img src="/images/pixel.gif" width="266" height="1" border="0"></td>
</tr>
</table>
</td>
</tr>
<tr><!-- section head (varies by section; db driven) -->
<!-- banners go here -->
<td>
<!-- begin the OBJECT tag, which will be understood by ActiveX-capable browsers -->
<OBJECT CLASSID="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000"
CODEBASE="http://active.macromedia.com/flash/cabs/swflash.cab#version=3,0,0,11"
WIDTH="720" HEIGHT="111" NAME="sw" ID="sw">
<PARAM NAME="Movie" VALUE="/nav/flash/contactus_mast.swf">
<PARAM NAME="quality" VALUE="high">
<PARAM NAME="bgcolor" VALUE="#ffffff">
<PARAM NAME="Loop" VALUE="true">
<PARAM NAME="play" VALUE="true">
<!-- begin the JavaScript -->
<SCRIPT LANGUAGE="JavaScript">
<!-- hiding contents from old browsers
// If this browser understands the mimeTypes
if (navigator.mimeTypes && navigator.mimeTypes["application/x-shockwave-flash"]){
//...write out the following <EMBED> tag into the document.
document.write('<EMBED SRC="/nav/flash/contactus_mast.swf" WIDTH="720" HEIGHT="111" TYPE="application/x-shockwave-flash" LOOP="true" BGCOLOR="#ffffff" QUALITY="high" PLUGINSPAGE="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></EMBED></td>');
}
//Otherwise,...
else {
//...write out the following <IMG> tag into the document. The image need
//not be the same size as the Flash Player movie, but it may help you lay out the
//page if you can predict the size of the object reliably.
document.write('<IMG SRC="/nav/flash/contactus.gif" WIDTH="720" BORDER="0" HEIGHT="111" border="0" alt="Contact U.S. Robotics" usemap="#link-home"></td>');
}
//-->
</SCRIPT>
<!-- Close the OBJECT tag. -->
</OBJECT>
</tr>
<tr><!-- section nav (global element; db driven) -->
<td>
<table border="0" cellpadding="0" cellspacing="0" width="720" bgcolor="#ffffff">
<tr>
<!-- navigation below banner goes here -->
<td bgcolor="#ffffff"><img src="/images/pixel.gif" width="20" height="20" border="0"></td>
</tr>
<map name="link-home">
<area shape="rect" coords="538,12,703,53" href="/home.asp" title="Home" alt="Home" ></map>
</table>
</td>
</tr>
<map name="link-home">
<area shape="rect" coords="337,0,570,46" href="/index.asp" title="Home" alt="Home" ></map>
</table>
<!-- end table for header (#000000) -->
<!-- begin table for page interior (#ffffff) -->
<table border="0" cellpadding="0" cellspacing="0" width="720" bgcolor="#ffffff">
<tr><!-- top space and page margins (global element) -->
<td rowspan="6"><img src="/images/pixel.gif" width="20" height="20" border="0"></td>
<td><img src="/images/pixel.gif" width="680" height="20" border="0"></td>
<td rowspan="6"><img src="/images/pixel.gif" width="20" height="20" border="0"></td>
</tr>
<tr><!-- page head -->
<td align="left"><font face="verdana" size="5">Error</font></td>
</tr>
<tr><!-- spacer row -->
<td align="left"><img src="/images/pixel.gif" width="1" height="5" border="0"></td>
</tr>
<tr><!-- main content table -->
<td>
<table border="0" cellpadding="0" cellspacing="0" width="680" bgcolor="#ffffff">
<tr><!-- content shims (determines content column widths) -->
<td><img src="/images/pixel.gif" width="80" height="40" border="0"></td>
<td><img src="/images/pixel.gif" width="520" height="20" border="0"></td>
<td><img src="/images/pixel.gif" width="80" height="20" border="0"></td>
</tr>
<tr>
<td><br></td>
<td><font size="2" face="verdana">Unknown Error<p>We are sorry that you have received this error. If you are still having problems with the site please <a href="../support/webmast_suppNew.asp">fill out a form</a> describing your error. If you are unable to fill out this form, you may <a href="mailto:usr_webmaster@usr.com">E-mail the Webmaster.</a> Be descriptive as possible so we can resolve your issue in a timely manner.
<p>Please note you may be trying to view a page that no longer exists. <a href="/support/s-previous.asp">Click here</a> to see a listing of products and services no longer supported by U.S. Robotics. This page will direct you where to go for help.
<p>If you are having technical problems with your modem, fill out our <br><a href="/support/s-online_EmailTechie.asp">E-mail a Technician</a> form.
</font></td>
<td><br></td>
</tr>
<tr><!-- white spacer row, between line item rows -->
<td colspan="3"><img src="/images/pixel.gif" width="1" height="40" border="0"></td>
</tr>
</table>
<!-- end registration form table-->
</td>
</tr>
</table>
<!-- end table for page interior (#ffffff) -->
<!-- begin table for page end (#ff0000) -->
<table border="0" cellpadding="0" cellspacing="0" width="720" bgcolor="#ff0000">
<tr><!-- page end (global element) -->
<td><img src="/images/pageend.gif" width="720" height="24" border="0"></td>
</tr>
<tr><!-- bottom nav (remove from tunnel pages) -->
<td>
<!-- bottom navigation for the rest of the site -->
<table border="0" cellpadding="0" cellspacing="0" width="720">
<tr>
<td align="left" valign="top">
<font size="1" color="#ffffff"><b><a href="/support/warranty-reg.asp" style="color: white;">Warranty Registration</a> |
<a href="/inside/in-careers.asp" style="color: white;">Careers</a> |
<a href="/inside/in-pressbox.asp" style="color: white;">Press Box</a> |
<!-- out until dealer locator is updated
<a href="http://usr.infonow.net/bin/findNow?CLIENT_ID=USR" style="color: white;">Dealers</a> |
-->
<a href="javascript:popUpWin('/privacy.asp','yes','no','no','no','yes','yes',575,520,10,10)" style="color: white;">Privacy Statement</a> |
<a href="/home.asp" style="color: white;">Home</a></b></font></td>
<td align="right" valign="top"><form name = "bottom">
<font size="2">
<select name="menu_sitemap" size="1" onchange="SelectThisBottom()">
<option value="none" selected>Site Map
<option value="none">
<option value="none">Products:
<option value="/products/p-main-menu.asp">-Main Menu
<option value="/products/networking/p-networking-menu.asp">-Networking
<option value="/products/wireless/p-wireless-menu.asp">---Wireless Access
<option value="/products/router/router-product.asp?sku=USR8000">---Broadband Router
<option value="/products/cable/cable-product.asp">-Cable
<option value="/products/dsl/p-dsl-menu.asp">-DSL
<option value="/products/analog/p-56k-menu.asp">-56K/ISDN
<option value="/products/home/p-home-menu.asp">---Home Use
<option value="/products/business/p-business-menu.asp">---Business Use
<option value="/products/laptop/p-laptop-menu.asp">---Laptop Use
<option value="/products/device/p-device-product.asp?sku=USR6003">-Devices
<option value="/products/p-dealers.asp">-Dealer Locator
<option value="/products/ordering/o-overview.asp">-Ordering Info
<option value="none">
<option value="none">Support:
<option value="/support/s-main-menu.asp">-Main Menu
<option value="/support/warranty-reg.asp">-Warranty Registration
<option value="/support/s-knowledge-base.asp">-Knowlege Base
<option value="/support/s-search.asp">-Search
<option value="/support/s-contact.asp">-Contact
<option value="none">
<option value="none">Inside USR:
<option value="/inside/in-main-menu.asp">-Main Menu
<option value="/inside/in-pressbox.asp">-Press Box
<option value="/inside/in-careers.asp">-Careers at USR
<option value="none">
<option value="/shopping/shopping-cart.asp">Shopping Cart
<option value="/contact/contact.asp">Contact Us
<option value="/search/search.asp">Search Site
<option value="none">
<option value="javascript:popUpWin('/newsletter.asp','yes','no','no','no','yes','yes',575,520,10,10)">Newsletter
<option value="/international.asp">International Sites
<option value="javascript:popUpWin('/privacy.asp','yes','no','no','no','yes','yes',575,520,10,10)">Privacy Statement</select></font></form></td>
</tr>
</table>
</td>
</tr>
<tr><!-- copyright (global element) -->
<td align="left"><font size="1">Copyright 2001 U.S. Robotics</font></td>
</tr>
</table>
<!-- end table for page end (#ff0000) -->
</center>
</body>
</html>
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.