Logitech MouseWare README File
(c) Copyright 1995-1998 Logitech, Inc. All Rights Reserved.
README TABLE OF CONTENTS
1. Installation
1.1 Standard Installation
1.2 Drivers Only Installation
1.3 Manually Decompressing Files
2. Uninstall Program
3. Features
3.1 Zooming in Windows 9x and NT 4.0
4. Troubleshooting
4.1 Detection Problems with PS/2 Pointing Devices
4.2 Serial Port Detection Problems with Serial Pointing Devices
under DOS and Windows 3.1
4.3 Conflicts with other Serial Devices
4.4 Power Management Problems
4.5 Logitech Enhanced Mouse Control Panel is not Updated
4.6 Scrolling/wheel related issues
4.7 Cordless Desktop
5. For more information
________________________________________
1. Installation
Before installing any software under Windows NT 4.0, we
strongly recommend you create an Emergency Repair Disk using
the Repair Disk utility provided by the system (RDISK.EXE).
Please note that USB mice are only supported under Windows 98.
1.1 Standard Installation
Windows 3.1, Windows 95 (OSR2), Windows 98 (both of them
together from now on referred to as Windows 9x when applicable)
and Windows NT 4.0.
Run Setup.exe from the floppy diskette to install the MouseWare
software.
1.2 Drivers Only Installation
Windows 9x and Windows NT 4.0 have the ability to load device
drivers without running the Setup program. Loading the devices
drivers this way, however, does not install the user interface
programs such as the Logitech Enhanced Mouse Control Center.
Using the "Have Disk" function will install only the Logitech
mouse drivers and will automatically set up the middle button
of a 3/4 button Logitech mouse to do a double click.
Please execute the following steps to perform a driver-only
installation:
1) Click on the "Start" button on the Windows Desktop.
2) Select "Settings", then "Control Panel".
3) From the Control Panel, double click on the Mouse Icon.
4) Select the "General" tab.
5) From the "General" tab, click on "Change".
6) Click the "Have Disk" button.
7) Insert the MouseWare Disk 1 into the disk drive.
8) When prompted, click the Browse button.
9) Depending on the operating system double click on the
following folder
a) Win95, for Windows 95 (OSR2)
b) Win98, for Windows 98
c) WinNT, for Windows NT 4.0
10) Click the "Open" or "OK" button.
11) Click on the "OK"
12) Select, "Show all Devices"
13) Under "Models", select the correct model that matches the
pointing device type and click on the "OK" button.
14) Windows should now copy the updated mouse drivers to the
system.
15) Click on "Close".
16) Windows should now ask you to restart the system for the
changes to take effect, click on "YES" to restart the system.
1.3 Manually Decompressing Files
Several files on the installation disk have been compressed.
These files must be decompressed before you can use them. The
SETUP program automatically decompresses these files during
installation. However, should the need arise, we have provided
a method for you to manually decompress these files. Compressed
files have file names that end with a tilde sign (~). To
decompress a file manually, use the LGEXPAND.EXE utility
provided on the installation disk.
For example, to decompress the file "WMOUSECC.EXE" to your hard
disk, type:
A:\lgexpand A:\WMOUSECC.EX~ C:\MOUSE\WMOUSECC.EXE
Please make sure that the destination directory (C:\MOUSE in
this example) exists before you issue this command.
2. Uninstall Program
MouseWare can be removed from Windows 9x and NT 4.0 by clicking
the Add/Remove Programs icon in the Windows 9x or NT 4.0
Control Panel. Select Logitech MouseWare and press the Remove
button.
Windows 9x
The driver itself cannot be removed by this process. You can
manually change the driver to another one as described in
section 1.3.
3. Features
3.1 Zooming in Windows 9x and NT 4.0
In Windows 9x and Windows NT 4.0, some applications, as
Office97, support the zooming. To zoom in such applications,
just press the [Ctrl] key and roll your mouse's wheel (if any)
or use the Universal Scroll button assignment. Be sure your
application is Office 97 compliant and supports the zoom
function.
4. Troubleshooting
4.1 Detection Problems with PS/2 Pointing Devices
If your mouse is connected to the mouse port and is not
detected by the system, attempt the following step(s):
1) Your mouse port might need to be enabled through the SETUP
menu of your computer. Please check your computer
documentation regarding the SETUP menu.
2) If you have a mouse with both serial and mouse port
adapters, connect the mouse to the computer through the
serial port. Reboot and check if the mouse is detected
properly.
3) If adapter(s) were not included in your package, your mouse
was designed to work on only one type of port (Serial OR
PS/2). Refer to your package for the type of port your mouse
supports.
If the problem persists, please check for a possible computer
BIOS ROM upgrade from your computer manufacturer.
Some notebook systems, such as IBM ThinkPad, have both an
external Mouse Port and an integrated Pointing Stick, which is
connected to the Mouse Port. If your mouse is having difficulty
running on the Mouse Port of this type of system, try using the
serial port instead.
The 500/700 series of IBM Thinkpad require you to disable the
internal pointer stick or you may not get wheel/roller
function.
4.2 Serial Port Detection Problems with Serial Pointing Devices
under DOS and Windows 3.1
If your mouse is connected to the serial port and is not
detected by the system, add the following modification to the
MOUSEDRV.INI file and reboot:
[Technical]
Timing=Hardware
or load the DOS driver with the following parameter
MOUSE.EXE NOINI
4.3 Conflicts with other Serial Devices
1) Windows 9x
If you have problems operating other serial devices together
with MouseWare, in Windows 95 run Regedit.exe, edit the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersio
n\Global\PortSearchOrder and remove the unused COM ports.
2) Windows NT 4.0
If you have problems operating other serial devices together
with MouseWare, in Windows NT 4.0 run Regedit.exe, edit the
key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermou
s\Parameters\Global\PortSearchOrder and remove the unused
COM ports.
3) Windows 3.1x and DOS
In Windows 3.1 edit the parameter "PortSearchOrder" in the
[Global] section of the file MOUSEDRV.INI located in the
C:\MOUSE directory and remove the unused COM port.
4.4 Power Management Problems
If your mouse freezes when waking your PC up from suspend, in
Windows 9x run Regedit.exe and edit the key:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T
echnical\APMMode="Off"
In Windows 3.1 edit the parameter "APMMode" in the [Technical]
section of the file MOUSEDRV.INI
4.5 Logitech Enhanced Mouse Control Panel is not Updated
Under Windows 9x if the Mouse properties has not been updated
to Logitech Enhanced Mouse Control Center, verify you have
installed MouseWare. If this does not resolve this issue, it
may be necessary to do a registry clean-up. Remove the
following folders in the Windows 9x Registry.
Select the Start button, then Run, in the Open Line type
C:\WINDOWS\REGEDIT.EXE and click on the OK button.
Open the following Registry folders:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Mous
e\xxxx
Remove all of the 0000, 0001, 0002, etc. under the Mouse folder
until there are no folders remaining under the Mouse folder.
Now shutdown your system and restart. Open the Mouse Properties
and check to see if you now have the Enhanced Logitech Mouse
Control Center.
4.6 Scrolling/wheel related issues
If your mouse is equipped with a wheel and the wheel does not
scroll, verify the following:
1) Verify that the Logitech control panel is installed
properly. If you click the Start button and select Settings,
Control Panel, the mouse icon should bring up a Logitech
control panel. Otherwise reinstall MouseWare.
2) If your wheel only works in Office 97 compatible
applications, go to the Buttons page in the mouse control
panel and verify that the check box "Use Office 97
Compatible Scroll Only" is unchecked.
3) The wheel will not operate in Windows 3.1 or in DOS.
However, the wheel button will operate as a regular middle
button.
Please note that the scrolling mouse functions for touchpads do
only work with Logitech touchpads. This is the case if you can
find a "Touchpad" tab in the mouse control panel. Alternatively
you can search for the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\TouchScroll.
In order to look at the registry click the "Start"button and
select "Run". Type "regedit"in the open line and click on the
OK button.
The information in the Mouseware help file concerning touchpad
support only applies to Logitech touchpads.
4.7 Cordless Desktop
1) Keyboard loses connection with system
This can occur if the keyboard channel button is pressed
while the system is turned off or in suspend mode. Turn the
system on or resume from suspend and press the keyboard
channel button located on the right side of the keyboard.
If the keyboard still does not work, follow the "Connect
procedure" on the Easy Installation card enclosed with this
package.
2) Pressing Connect has no response from software
If you receive no response from the software after the
connect button is pressed, please do the following:
- Wait at least 30 seconds before pressing the connect
button again.
- Check to see if your mouse and keyboard are working. If
they are working, you do not need to reconnect them.
- Press the connect button on the receiver and then press
the channel button on one of the devices. If the connect
button flashes, the device did connect successfully.
If the devices are still not working, do the following:
- Shut down your system
- Remove the batteries from the devices
- Restart your system
- Put the batteries back into the devices
- Perform the connect procedure again.
3) Keyboard Only Connected -- no cordless features
If the keyboard is connected to the computer without the
cordless mouse, you will not receive any cordless software
features for the keyboard. This includes the Cordless Page
in Keyboard Properties, battery status and task bar icons.
4) Battery Status
- Battery Status Low message appears after little use of the
keyboard.
Make sure you are using alkaline batteries in both the
mouse and keyboard. If you are using alkaline batteries
and the message still appears, change the batteries in the
device.
- Battery Status unknown message appears for the keyboard.
The battery status for the keyboard is activated after 100
keystrokes. Providing the keyboard is working as expected,
this message is not a problem. If the keyboard is not
working, please follow the connect procedure instructions
on the enclosed Easy Installation Card.
5) Mouse cursor is erratic
Replace batteries.
6) Keyboard misses keystrokes or keys repeat
Replace batteries.
5. For more information
For more Troubleshooting information contact our web site at
www.logitech.com
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.