README.TXT Driver File Contents (wc450c.exe)

Xerox Document WorkCentre 450c ReadMe


This document provides information not found in the Document 
WorkCentre 450c User Guide or online Help.

Contents

Installing WorkCentre 450c Software
Uninstalling WorkCentre 450c Software
Installing Symantec WinFax Lite 4.0
WorkCentre 450c Guided Tour and User Guide
Adobe Acrobat 2.1
Pagis Pro 97 and TextBridge Pro 96
Scanning Applications
Printing
Windows 95 Users
Windows 3.1/3.11 Users
WorkCentre 450c Phonebooks


Installing WorkCentre 450c Software

Windows 95 Users

Installing WorkCentre 450c software from CD-ROM: After you restart
your computer during the installation, you may need to restart the 
installation.  Cancel any error messages that display on your screen.
To restart the installation, click the Start button, click Run, then
type x:install (where x is the drive letter for your CD-ROM).

Installing WorkCentre 450c software from floppy disks: After
inserting the first Adobe Acrobat disk, the Setup program prompts you
to install the Guided Tour.  When the installation process is
complete, a message displays on your screen.  Click the Finish button.
The Adobe Acrobat Setup program runs.  Re-insert the first Acrobat
disk and continue with the Acrobat installation.  When you are asked
if you would like to register Adobe Acrobat 2.1, you must click Yes.

Windows 3.1/3.11 Users

After installing the WorkCentre 450c software, you may notice the 
following:
-- Your computer is not tracking the mouse or is not responding to 
mouse clicks.
-- Your computer is not detecting or is missing input from the
keyboard.
-- Documents either do not print or do not begin printing quickly
after selecting the Print command.
To eliminate these problems, you should optimize Windows.  Open the 
Control Panel and double-click the Enhanced icon.  In the Enhanced 
window, increase the values for Windows in Foreground and Windows 
in Background.  Click Help in the Enhanced window for more 
information.

If you have a WorkCentre 250 installed 

If both the WorkCentre 250 and WorkCentre 450c are installed on your PC
with Windows 3.x and configured to the same parallel port, but the 250
is not physically connected to your PC, there may be problems printing
to the WorkCentre 450c. You can uninstall the WorkCentre 250.
Alternately, you can follow these steps to connect your WorkCentre 450c
to a different LPT port than your WorkCentre 250:

1) Close all applications that you wish to print using the WorkCentre
450c.

2) Double click on the "Main" icon on your desktop. (If the icon is
not on your desktop, double click on the Program Manager icon and
double click on the Main icon.)

3) Double click on the "Control Panel" icon.

4) Double click on the "Printers" icon.

5) Select "Xerox WorkCentre 400c Series" in the Installed Printers
list.

6) Click on the "Connect" button.

7) In the Ports list, select a different LPT port than the WorkCentre
250 is connected to (Usually you can select LPT2 or LPT3, even if you
don’t have a physical LPT2 or LPT3 on your PC).
 
8) Click the "OK" button.

9) Click the "Close" button on the Printers dialog.

You do not need to restart Windows. Your WorkCentre 450c should now
print correctly. 

General

Make sure at least 10 pages of paper are loaded in the paper tray
before installing software.  If you run out of paper during software
installation, add paper, close the error windows, and continue the
installation.

If the Setup Wizard window initially appears behind another window, 
click any visible part of the Setup Wizard window to bring it to the 
front.

The Scan Test checks the communication between your computer and 
the WorkCentre 450c.  If the Scan Test displays an error related to
the scanned image, the error may be caused by the TWAIN defaults
used from another scanning program.  Ignore the error messages (if
the error is related to the image) and continue the installation.
This error does not cause any scanning problems.

If the message "This version of msvcrt20.dll not compatible with
Win32s" appears during installation, you may have an incompatible
version of this file.  You should replace this file with the correct
version. On the WorkCentre 450c CD-ROM, the correct version of
msvcrt20.dll is located in the new_dlls\mvcrt.32s folder.  Copy this
file to your Windows\System folder on your PC.

If, after installing the WorkCentre 450c software, you encounter
problems with applications that require a data modem connection you
may need to change the default modem used by that application.

If, after installing the WorkCentre 450c software, you experience
sound problems when playing sound and video files, call the Xerox
Customer Support Center.


Uninstalling WorkCentre 450c Software

If, after uninstalling the WorkCentre 450c software, a warning
message displays when using another application that a .DLL file is
missing, copy the required file from the DLL folder on the
WorkCentre 450c CD-ROM. Copy the file to the Windows/System folder
on your PC.


Installing Symantec WinFax Lite 4.0

When installing WinFax Lite 4.0 software, the Communications Port 
Test displays the message "Unknown fax/modem has been detected."
You can ignore this message.  WinFax Lite will use the WorkCentre 
450c as its fax/modem.


WorkCentre 450c Guided Tour and User Guide

The WorkCentre 450c Guided Tour and User Guide are located in the 
WorkCentre 450c program folder (group) and listed in the online
Help contents.  If you did not install the Guided Tour or User
Guide on your PC, insert the WorkCentre 450c CD-ROM or floppy disk
into the appropriate drive before running the tour or opening the
guide.

To successfully run the WorkCentre 450c Guided Tour, your computer 
must have sound capability and the display must be set to at least
256 colors.  To set the display to 256 colors, click the Start
button, point to Settings, and click Control Panel.  Double-click
Display and then click the Settings tab in the Display Properties
window.  Set the Color Palette to at least 256 colors and click OK.
You will need to restart your computer for the settings to take
effect.


Adobe Acrobat 2.1

If you print a large .pdf file (for example, the Document WorkCentre 
450c User Guide) from Adobe Acrobat 2.1, a spooling error may occur.  
If an error occurs, cancel the print job.  Print the file by printing
no more than 60 pages at one time until you’ve printed the entire
file.

When printing from Adobe Acrobat 2.1, a spooling error or a General 
Protection Fault may occur when you cancel the job right after the
file begins printing.  You will need to restart Windows.


Pagis Pro 97 and TextBridge Pro 96

When making a copy on the WorkCentre using the Pagis Scan Tool, do 
not use the Color Copy option.  Doing so causes an internal error.
If this error occurs, cancel the error messages displayed on your
screen and continue.  You do not need to restart Windows or your
PC.

When making a copy from Pagis, do not use the Enhance Text and 
Pictures option.  Doing so results in a faulty copy.

The version of Instant Access OCR included with Pagis Pro 97 and 
Textbridge Pro 96 is not compatible with Microsoft Word 97.  You
can download an upgrade from the following Web Site:  
http://www.xerox.com/xis.txtbridge/.


Scanning Applications

If the message "This version of msvcrt20.dll not compatible with
Win32s" appears during installation, you may have an incompatible
version of this file.  You should replace this file with the
correct version.  On the WorkCentre 450c CD-ROM, the correct
version of msvcrt20.dll is located in the new_dlls\mvcrt.32s
folder.  Copy this file to your Windows\System folder on your PC.

Adobe PageMaker is incompatible with images scanned using the 
WorkCentre 450c.  To use the images with PageMaker, scan them
using another application and save the images in TIFF format.  In
PageMaker, use the Place to Import the TIFF File command from the
File menu to import the files.

Jasc PaintShopPro versions earlier than 4.0 are incompatible with 
WorkCentre 450c software for Windows 95.  Jasc PaintShopPro
versions earlier than 3.12 are incompatible with WorkCentre 450c
software for Windows 3.1.

Adobe Photoshop 3.0 does not support the latest TWAIN_32 standard.  
Contact Adobe for a patch or an upgrade.

Micrographix Picture Publisher does not support scanning images
on the WorkCentre 450c using 16 shades of gray.  Picture
Publisher supports scanning in black and white mode only.  To use
gray images in Picture Publisher, scan them another application
and save the images in TIFF format.  In Picture Publisher, use
the Open command from the File menu to open the TIFF files.


Printing

If the WorkCentre stops while spooling a Microsoft Word 7.0
document, you should End Task (press CTRL+ALT+DEL, select
Microsoft Word, and click End Task), restart Word, and print the
document without using background printing.  (From the Tools menu,
click Options.  Click the Print tab and make sure Background
Printing is unchecked.)

When using the Color, Photo, and High Quality options on the Main 
Controls property page to print photographic images from Adobe 
Photoshop or Jasc PaintShopPro, make sure Automatic Image 
Enhancement on the Advanced property page is not selected.

When printing a color document from Adobe Photoshop, make sure that 
the Color Setting is RGB.

You should restart your computer in MS-DOS mode before running 
WordPerfect for DOS.  Printing a document using WordPerfect (V6.0 
for DOS) in a Windows 95 MS-DOS Prompt window will cause a 
General Protection Fault.  (This is a problem with WordPerfect.)

When printing faxes from memory, the WorkCentre may stop before the 
complete fax is printed.  Wait approximately two minutes.  The 
WorkCentre might reset the printer automatically.
If the WorkCentre doesn’t reset the printer, do the following:
1.	Press the MENU key.
2.	Press 6 [Printer] and ENTER.
3.	Press 2 [Reset printer] and ENTER.
The WorkCentre will eject the partially printed page, and then
reprint the complete page and any additional pages.

If the high capacity ink jet cartridge installed in the WorkCentre
and the Print Quality is set to Fast on the Main Controls property
page, white streaks may appear on the printed pages that contain
large, solid black areas.  You can eliminate the streaks by
changing the Print Quality to 
Normal or High Quality.  (In the WorkCentre 450c Status window,
click Printer to display the Main Controls property page.)

When changing a color ink cartridge, move the green carriage lock
lever toward the front of the WorkCentre before removing the
cartridge.  After installing the new ink cartridge, move the lever
toward the back of the WorkCentre.  If you need to change an ink
cartridge during a print job, cancel the job and then resend it
after you’ve installed the new tank cartridge.

More information on the WorkCentre printer driver is provided in the 
PrntRead.txt file, which is located on your WorkCentre 450c CD-ROM.


Windows 95 Users

If you are using both the WorkCentre 450c and the Logitech PageScan 
Color scanner with your PC, placing a document in the PageScan Color 
scanner may cause Windows 95 to crash.  Logitech recommends that 
you delete the file WAKEUP16.DLL or comment out any reference to it 
from your SYSTEM.INI file.

If you’ve set up User Profiles to allow individual users to customize
their settings, the WorkCentre icons are installed only on the desktop
of the logged-on user who installed the WorkCentre 450c software.  To
display the WorkCentre icons on the desktops of other users, copy the
icons to your Startup folder.


Windows 3.1/3.11 Users

When restoring defaults on the Panel property page in the WorkCentre 
450c Settings window, a confirmation box displays.  Use the mouse to 
click Yes.  If you press the ENTER key, Windows may stop responding 
and you will need to restart your computer.

Although you can select the Use Print Manager option for the Xerox 
WorkCentre 400c Series in the Printers window, the Xerox WorkCentre 
400c Series Spool Manager will control the print queue, not the 
Windows Print Manager.


WorkCentre 450c Phonebooks

It is strongly recommended that you make backup copies of any 
Phonebooks you create for speed dialing.  For instructions on how to 
make a backup copy, click the Help button in the WorkCentre 450c 
Status window.  Click the Index tab, select "Saving a Phonebook to
your PC" from the index entries, then click Display.


Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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