AVer Security 6 EYES
Motion JPEG Surveillance Card
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Version 1.3.2
April 25, 2000
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Thank you for purchasing the AVer Security 6 EYES!
This README file contains up-to-date information that supplements
the AVer Security 6 EYES Help File and User's Guide.
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For information about installation and quick start, refer to
the AVer Security 6 EYES User's Guide.
For information about using the AVer Security 6 EYES, refer to the
AVer Security 6 EYES User's
Guide for complete information or which working in a dialog box,
click the Help button for brief descriptions.
You are welcome to visit our Web site to get up-to-date information
http://www.averm.com.tw
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Table Of Contents
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* What's New
* System Requirements
* Compatibility List with Mainboards and VGA Cards
* History of Driver Changes
* Important Notes
* Troubleshooting Tips
* Reporting Problems And Suggestions
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* What's New
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Support Microsoft DirectX 6.0 or above
Support AGP(Accelerated Graphics Port) VGA Card
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* System Requirements
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Pentium II 266MHz (or higher) IBM Compatible PC
Windows 98 Operating System
One available PCI 2.1 compliant bus slot
32MB DRAM (more recommended)
1 GB of free hard disk space (more recommended)
Fast seek time disk preferred, e.g. wide SCSI
Super-VGA graphics card with Direct Draw capability
Support both PCI and AGP buses
at least 4MB Video memory is recommended
CD-ROM drive
16-bit sound card and speakers
Video Input Source : Cameras with composite output.
Video Output Device : Camcoder, VCR, TV monitor with composite
input.
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* Compatibility List with Mainboards and VGA Cards
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Mainboards
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Most Mainboard based on Intel BX/ZX chipsets are recommended.
VGA Cards
**********
Following VGA cards with at least 4MB Video memory, running at
16-bit color palette, are recommended.
- AGP VGA Cards
AGP VGA Card VGA Chip
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ASUS 3DP-V385GX2 S3 ViRGE/GX2
ASUS 3DexPlorer V3000 SGS-THOMSON RIVA 128 2D/3D
ASUS AGP-V2740 Intel i740
ATI XPERT@Work AGP 2x ATI 3D RAGE PRO AGP 2x
Diamond Stealth II S220 Rendition Verite V2100
GIGA-BYTE GA-630 3Dfx Voodoo Banshee
Matrox Productiva G100 MGA G100A
Matrox Millennium G200 MGA G200
Matrox Mystique G200 MGA G200
S3 Virge GX2 S3 ViRGE/GX2 On Board
Trident 975 AGP Trident 3DImage 9750
Trident 985 AGP Trident 3DImage 9850
WinFast 3D L2300 AGP 3Dlab PERMEDIA 2
WinFast S700 AGP SiS 6326
WinFast S800 AGP Chromatic Mpact 2
- PCI VGA Cards
PCI VGA Card VGA Chip
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ATI 3D PRO TURBO PC2TV 3D RAGE II + DVD
ATI 3D RAGE PRO PCI 3D RAGE PRO
Cirrus 5446 Cirrus 5446
Diamond Viper V550 SGS-THOMSON RIVA TNT 2D/3D
HP Vectra VGA OnBoard S3 Trio64V2/DX
Matrox Millennium II MGA 2164W
Trident 975 PCI Trident 3DImage 9750
WinFast 3D S680 S3 ViRGE/GX2
- Other VGA Cards using the following Chips are also recommended.
Intel i740
S3 Savage 3D
S3 Trio 3D OnBoard
S3 Trio64V2
S3 Trio64V2/GX
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* History of Driver Changes
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Version 1.3.2 April 25,2000
- Fix a bug that the display of window can't update when window moved
- Fix ripple in some cameras
Version 1.3.1 December 23, 1999
- Fix a bug that the display of Overlay window will be incorrect (position, size & color),
if the display mode of your VGA card is set to 24 or 32 bits.
- Fix a bug that the Monitoring Windows of MultiCam may be all black and the whole system
may be unstable or even crashed after a marathon running of MultiCam.
- Fix a bug that user can not independently change the video source parameters(brightness,contrast,saturation ,hue)
of different video inputs in MultiCam environment, which now can be done through the MultiCam Video Source dialog box.
Notice: This solution must come with 6eyes SDK Ver1.2 or late.In MultiCam 3.0 or previous version ,
you should install 6eyes SDK "after" installation of MultiCam .
Version 1.3.0 July 20, 1999
- Fix a bug when there are no video sources to the corresponding monitoring cameras,
the video input switching in MultiCam will be much slower than usual.
Version 1.2.0 June 15, 1999
Version 1.1.0 May 7, 1999
Version 1.0.0, April 16, 1999
- New release
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* Important Notes
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- IF IT SEEMS THAT YOUR 6 EYES CARD DOES NOT WORK PROPERLY UNDER WINDOWS 98...
As we knew, if you encountered a problem when doing monitor in our surveillance
software, perhaps it was an IRQ sharing problem in Microsoft Windows 98 system.
You can check if your system having IRQ sharing problem with the following instructions.
1) Go to Start Menu => Settings => Control Panel
2) Double click on the 'System'
3) Select 'View by Device Type' radio button from 'Device Manager' tab.
4) Double click on the 'Computer' on Device List.
5) Select the IRQ radio button from 'View Resources' tab.
6) Check if your 6 EYES card is sharing IRQ with another PCI device, such as a
sound card. If it does, please try to prevent your PCI device from not sharing
the same IRQ.
For how to change the IRQ settings in your system, try to¡K
1) If there is an available PCI slot, change your 6 EYES card to the other one.
2) If there is no PCI slot available, exchange your 6 EYES card with other cards such
as a sound card or a network card.
3) If your 6 EYES card is sharing IRQ with an ISA sound card, reserve that IRQ for
the ISA device in system BIOS settings. For how to change the system BIOS settings,
please refer to the user guide for your PC mainboard.
- IF THERE IS VGA OVERLAY BUT NOTHING OUTPUT TO YOUR TELEVISION...
This might happen when you re-installed your VGA driver after
the AVer Security 6 EYES driver has been installed. If you
encounter this problem, there are two ways to solve it :
a) Re-install the AVer Security 6 EYES driver.
b) Open SYSTEM.INI which is located at your Windows folder. Check
if the line "VIDS.DRAW=DVIDEO.DLL" exists. If it does, please
remove it. Then restart Windows for the changes to take effect.
- IF THERE IS NO VGA OVERLAY AND NOTHING OUTPUT TO YOUR TELEVISION...
As for the overlay support, it depends on your VGA card and the
display mode you selected. Not all display modes supports this
overlay function even in the same card. If you have this problem, it
may be because of that your VGA display mode was not set properly.
In most case, overlay function can be supported under display mode
which is 800 x 600 16-bit high color. For how to fix it, please refer
to next section in this README.TXT file, named Video Capture Q&A.
- DIRECTX 5.0 OR HIGHER IS REQUIRED....
For better performance, AVer Security 6 EYES requires DirectX support. If you
are running under Windows 98, you have DirectX 5.0 installed already.
To check if you have DirectX drivers installed on your system,
go to Control Panel, Add/Remove Programs icon, click on the
Install/Uninstall Tab. See if "DirectX Drivers" is listed in
the Installed Programs Window. If it is not, you need to install
the DirectX drivers.
You can get DirectX executable files from your VGA Card
Installation Disk.
Or go to the Microsoft Website to download the zip file for free.
Use the keyword "DirectX" to help search for the file.
- ONLY MJPEG AVI FILES CAPTURED BY THE AVer Security 6 EYES WILL OUTPUT TO YOUR
TELEVISION WHEN PALYING BACK...
An AVI file may be captured by using different video codec drivers.
For example, an AVI file may be captured with the AVer Security 6 EYES using MJPEG,
RGB or YUV capture formats. You may playback a captured AVI file and
view it with your VGA display under Microsoft Windows 95, however,
ONLY MJPEG AVI FILES YOU CAPTURED WITH THE AVer Security 6 EYES CAN BE SEEN ON
TELEVISION THROUGH THE "VIDEO OUT" CONNECTION ON THE AVer Security 6 EYES CARD.
If you need TV output for a non-MJPEG format AVI file, you should use
software like Ulead Video Editor to first convert the file to MJPEG
file format.
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* Troubleshooting Tips
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1. Instructions to uninstall driver through Start\Programs:
a) Go to 'Start\Programs\AVer Security 6 EYES'
b) Click on the 'Uninstall AVer Security 6 EYES' to let your system
complete the uninstallation.
2. Instructions to uninstall driver through Control Panel:
a) Go to 'Control Panel\Add/Remove Programs'.
b) Choose the 'AVer Security 6 EYES'.
c) Click on the 'Add/Remove' to let your system complete
the uninstallation.
3. Instructions to update driver :
a) Go to 'Control Panel\System\Device Manager'.
b) Click on the 'Sound, video and game controllers'.
c) Click on the 'AVer Security 6 EYES, Motion JPEG Surveillance Card'.
d) Select the 'Drivers' tab.
e) Click on the 'Update Driver...' button to let your system
complete the installation.
4. Instructions to reinstall driver completely :
a) Uninstall driver by the instructions list in Tips 1 or Tips 2.
b) Restart your system.
c) After system startup, a dialog box displays "PCI Multimedia Device".
d) Insert 'AVer Security 6 EYES Installation Disk' into drive A:.
e) Click OK to let your system complete the installation.
f) Restart your system again.
5. If the driver does not work properly, follow the instructions below:
a) Make sure neither the VidCap nor the other video capturing
program is running.
b) Remove VMUX.INI from your windows folder.
c) Execute the VidCap or the other video capturing program again.
6. If the system doesn't recognize the card, try to...
a) Go to 'Control Panel\System\Device Manager'.
b) Look for any 'Unknown Device' and remove it.
c) Also remove any device with a question mark or an exclamation mark.
d) Click on the 'Refresh' tab and let the system complete the process.
7. If the problem persists, try to...
a) Remove the driver completely and then re-install it again.
b) Follow the complete instructions list in Tips 4.
c) Read the next section for how to report your problem to us.
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* Reporting Problems And Suggestions
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If you have a problem that you cannot solve it, please provide
the following information when contacting AVerMedia System :
1. VMUX.INI and SYSTEM.INI files which are under your Windows folder.
2. DRIVER VERSION printed upon your "AVer Security 6 EYES Installation Disk".
3. System configuration (Processor, Memory, Number of IDE/SCSI
Hard disks/CDROM Drives, etc.). From Device Manager in Windows 95/98
also note the resources (Memory, IRQ & DMA) used by this device.
4. Information about VGA Card, including manufacturer, chip vendor,
and the size of video memory.
5. Symptoms, such as what is displayed during or after configuration,
etc..
After you have prepared the above information, contact or send email
to the following addresses :
sales@avers.com.tw
TEL : 886-2-2226-3630
FAX : 886-2-2221-4538
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(C)Copyright 1999, AVerMedia System, Inc.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.