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ITX-2000G and ITX-3000G Firmware Download Instructions
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This ITX "G" Printer Firmware is the Windows Version firmware.
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CAUTION:
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To download this new firmware it may require a full re-programming of the printer's
program memory (unprotected), including the boot-sector, OR a partial(protected)
download, not including the boot-sector. This determination is based on the
firmware that is currently installed in the printer. The table below outlines
these details. Note: if a full (unprotected) download is to take place
insure that power is not removed from the printer during re-programming process.
To invoke a full (unprotected) download, add the suffix "ALL" is added to the command
line for the batch file. For example use: "LOAD ALL" for a Full Download.
To invoke a partial (protected) download simply use: "LOAD" as the command line
for the batch file .
To determine the current firmware installed in the printer, insure that ticket stock is
loaded, power-up pressing and holding the F0 switch until the printer completes
its initialization. A Printer System Status report will be printed. Read the
firmware version, which is near the top of this Status ticket.
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Refer to the table below for the type of download process required:
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Printer's Printer's Current LOAD.BAT File Loading Process
Current Firmware Type Version Firmware Suffix Boot Sector Protection
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ITX-G Windows V1.05 or later Protected
ITX-G Windows V1.04 or earlier ALL Unprotected
ITX Image (FGL Emulation) V1.12 or later Protected
ITX Image (FGL Emulation) V1.11 or earlier ALL Unprotected
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Printer Interface note:
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The "G" Firmware printer does not support the Serial RS232 interface. If an FGL Emulation ITX printer
is being changed to the "G" firmware and the printer has a Serial RS232 interface, it should first be
changed, to a Parallel interface, before doing the firmware download to the printer.
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Downloading the Firmware to the printer:
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1) Confirm that the printer is working correctly, has paper loaded and is connected to a
PC with an Parallel Interface cable marked with IEEE-1284.
2) Copy the firmware ZIP file to a separate directory and un-zip (extract) all the
files into that directory.
3) Turn the Printer OFF and then back ON, while holding both the F0 and F1 buttons
until a long beep is heard. Wait until the beep has finished. The printer is now
ready to receive the firmware download data.
4) Open a DOS shell and change to the directory where the files reside.
5) Type "LOAD" or "LOAD ALL", as required, by the type of download required, to
evoke the batch file. Depending on the PC, the speed of the interface, etc. this process will take
from ~30 seconds to 1.5 minutes. The printer will reset automatically, at the completion of a
successful download. Refer to the printer's User's Manual for complete details on this
firmware download process.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.