readme.txt Driver File Contents (Win98_V2.90.00HB.zip)

UM9800 V.90 USB Modem

Version: 2.90.00HB

Release Date: October 31, 2001

(C) 1998-2000 Smart Link Ltd.
=============================

This document contains release notes and other information about this
product. Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with your 
user manual. 

------------------------
How to Use This Document
------------------------
To view README.TXT on screen in Windows Notepad, maximize the Notepad window.

To print README.TXT, open it in Windows Write, Microsoft Word, or another 
word processor.  Then select the entire document and format the text in 
10-point Courier before printing.

This file (README.TXT) contains:

--------
Contents
--------
1) Quick Start
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country selection
6) Known issues
7) Troubleshooting


--------------
1. Quick Start 
--------------

Important notes:

   1) This version of UM9800 V.90 USB Modem is compatible only with Microsoft Windows 98.

   2) If UM9800 V.90 USB Modem is already installed in your system and you want to re-install 
   new version, first uninstall UM9800 V.90 USB Modem (See Uninstall Procedure), and only 
   then proceed to install new version.


To install UM9800 V.90 USB Modem for the first time:
-------------------------------------------
a) Plug in the UM9800 V.90 USB Modem into a USB port.
b) Windows98 will instantly detect the USB modem will start software installation.
c) When requested, point to the UM9800 V.90 USB Modem install diskette in the floppy drive or 
   CD-ROM drive. 
d) UM9800 V.90 USB Modem drivers will be installed.


-----------------------------
2. How to verify installation
-----------------------------

To verify that UM9800 V.90 USB Modem is installed correctly, follow these steps:

 a) In Control Panel - Modems: check for the presence of your USB modem.


To Check that UM9800 V.90 USB Modem is working properly:

 a) Create a configuration (Direct to port or modem) of Hyper Terminal.

 b) Run Hyper Terminal.
    Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. 
    Dial any accessible phone number, and see that that phone rings.
    Dial to another modem (ATDTxxx or via the dial button of the TAPI
    interface) and see that a modem session is established.

    If you have successfully connected, then UM9800 V.90 USB Modem has been successfully 
    installed.


----------------------
3. Uninstall Procedure
----------------------
a) Go to Control Panel / Add/Remove Programs
b) Select "Uninstall UM9800 V.90 USB Modem"
c) Click on Add/Remove Button
d) A confirmation window appears. Click "OK" to proceed.
e) UM9800 V.90 USB Modem drivers will be uninstalled.
f) You may un-plug the UM9800 V.90 USB Modem from the USB port.



-------------------
4. Update Procedure
-------------------

To update your UM9800 V.90 USB Modem drivers, uninstall previous drivers (see above 
procedure) and RESTART your system.

PLUGGING THE MODEM OUT AND BACK IN IS NOT ENOUGH!

When the system detects the modem and asks for disk, press "Browse" and
select the updated UM9800 V.90 USB Modem diskette in the floppy drive or UM9800 V.90 USB Modem
CD in the CD-ROM drive.

New UM9800 V.90 USB Modem drivers will be installed.


--------------------
5. Country Selection
--------------------

To change the country setting, follow these steps:

a) Click "Start > Settings > Control Panel > Modem Country Selection".
b) Select the required country from the list.
c) Click "Ok".

To verify the change has taken effect:

a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed



---------------
6. Known issues
---------------

6.1	If you have MSPhone program installed under Windows 98, you MUST uninstall 
	it BEFORE you install the modem driver. Microsoft does not support MSPhone 
	application anymore, as you can see on the following web page: 
	http://support.microsoft.com/support/kb/articles/Q193/9/06.ASP

6.2  When some systems get into "sleep mode" and an incoming call is received by the 
	modem, the modem answers but the screen stays blank. This behavior is dependent 
	on the BIOS and not on the modem. Some BIOS vendors choose to let the modem 
	answer, but leave the screen blank. 

6.3	The version of Hyperterminal that ships with Windows 98 has a known bug: 
	When the system is in "sleep mode" and Hyperterminal is waiting for a call, 
	the system hangs up upon the incoming ring. 
	Workaround: Use Hyperterminal Private Edition, available from the Hilgraeve 
	web site at: http://www.hilgraeve.com.

6.4 	The version of Hyperterminal that ships with Windows 98 has a known bug, 
	which causes a page fault in MSVCRT.DLL when using Hyperterminal. 
	Woraround: use Hyperterminal Private Edition, available from the Hilgraeve 
	web site at: http://www.hilgraeve.com.

6.5	The NetZero dialer tends to cause the computer to freeze sometimes and causes 
	some programs such as "Zcast" to close. This behavior was duplicated with other 
	reference modems as well, so it is not caused by the UM9800 V.90 USB Modem.

6.6	When using the following applications/online services, select the appropriate 
	modem name from the following modem list:
	* AOL (America Online) - "Hayes Compatible (Default)" 
	* Juno - "Generic 33600 modem". 
	* BitWare - "Rockwell based voice modem"


------------------
7. Troubleshooting
------------------

If your modem does not work as expected:

7.1	If ERROR, NO DIALTONE or a similar message is received:

	(a)   Check whether UM9800 V.90 USB Modem is connected to the line.
	(b)   Use a telephone handset to make sure that the line is
	      active and that there is a dial tone.
	(c)   Check to see if the line is a PBX line or a direct analog
            phone line. You may need to dial 9, before the actual 
		desired telephone number (i.e. ATDT9,123-4567).
		If, after dialing 9, the modem still cannot detect the PBX
		dialtone, try typing ATX3 before dialing.

		NOTE that PBX lines typically can only support V.34
		rates (33,600 bps, 28,800 bps, ...) and NOT V90
		rates (49,333 bps, 50,666 bps, ...).


7.2	If dialer application (i.e. Hyperterminal) does not detect modem:

	(a)   Check whether HyperTerminal is configured to the right port.
		You can find the UM9800 V.90 USB Modem COM port number in 
 		Control Panel/Modems/Properties. 
		If not, press disconnect and change the port that the dialer 
		is accessing.


--------------------
All trademarks are property of their respective owners.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

server: web5, load: 1.51