Adapter diagnostics
v1.05
Running Diagnostics for Intel EtherExpress(TM) PRO/100+
TX PCI Adapters
=======================================================
The diagnostic software lets you test the adapter to see
if there are any problems with the adapter hardware, the
cabling, or the network.
It's a good idea to run diagnostics every time you install
an adapter.
You can also use diagnostics to isolate problems during
troubleshooting.
DOS and Windows* 3.1 Users
==========================
NOTE: If you want to test the adapter with a responder on
the network, skip to the procedure after step 5.
1 Restart your computer without loading any
PRO/100+ adapter network drivers.
NOTE: If network drivers are installed, you must first
unload or disable them or reboot your computer without
loading them.
2 Disconnect the network cable from the adapter under test.
(Leaving the cable connected will cause the test to
fail.)
3 Insert the Configuration and Drivers disk into a
drive, switch to that drive, and at the DOS prompt, type
SETUP <Enter>
4 From the Board Menu, select the adapter you want to test.
(If you have only one adapter installed, the Board Menu
doesn't appear.)
5 From the Main Menu, select Test Adapter. Then select Test
Adapter again. The program runs a series of tests that
make sure the adapter is functioning properly.
6 Repeat steps 2 - 5 for each adapter installed in the
computer.
To test the adapter with a responder on the network
---------------------------------------------------
1 Go to a computer on the same network segment with a
PRO/100+ adapter installed.
NOTE: if you disconnected the network cable from a
PRO/100+ adapter in the preceding test, reconnect
it now.
2 If this computer already has adapter network
drivers installed, restart the computer without loading
them. For example, if the drivers are loaded from the
AUTOEXEC.BAT file, add REM in front of each line that
loads a driver. Or, boot from a DOS disk.
3 Run the diagnostics program for the adapter that's
installed in the computer (such as SoftSet, SETUP, or
PROSet).
4 From the Main menu, select the command for testing the
adapter, then select Set up as diagnostics responder.
5 Return to the computer you want to test. Run SETUP,
choose Test adapter, and then choose Continuous Network
test.
Windows NT* Users
=================
If you have not already installed new drivers from the
Configuration and Drivers disk:
1 Double-click the Network icon in the Control Panel.
2 Click the Add Adapter button.
3 Don't select an adapter from the list.
For NT 3.51, scroll to the end of the list (NT 3.51) and
select: <Other> Requires disk from manufacturer.
For NT 4.0, click Have Disk.
4 Insert the Configuration and Drivers disk into your
floppy drive and click OK. In NT 4.0 click Close to
complete the process.
The drivers are copied and the PROSet utility launches.
5 Click the Test button.
If you've just added the adapter, the network driver
won't be active and the diagnostics will test the adapter
and its connection to the network.
If you're testing an adapter that's already been
installed, the network driver will probably be active and
the diagnostics will test the driver. This diagnostic
tracks the driver's actual network activity.
If you have already installed the drivers:
1 For NT 3.51: Double-click the PROSet icon in the
Control Panel.
For NT 4.0: Open the Network Control panel, go to the
Adapters tab, select an adapter and click Properties.
2 Click Test on the window that appears.
If you have more than one adapter, first select the
adapter from the displayed list.
If you've just added the adapter, the network driver
won't be active and the diagnostics will test the
adapter and its connection to the network.
If you're testing an adapter that's already been
installed, the network driver will probably be active
and the diagnostics will test the driver. This
diagnostic tracks the driver's actual network
activity.
Windows 95 Users
================
Use PROSet to test the adapter:
1 Double-click the PROSet icon in the Control Panel
(if the icon is not present, you may need to install
PROSet; see installation instructions below).
2 Click Test on the window that appears.
If you have more than one adapter, first select the
adapter from the displayed list.
When using PROSet, you have two testing options:
A. Test the adapter and driver together:
The adapter and driver test doesn't require you to unload
the NDIS driver.
a. Click Test NDIS.
b. When the test is complete, click OK to exit.
B. Test the adapter hardware:
The adapter hardware test unloads the NDIS driver.
a. Click Unload NDIS.
b. After the NDIS driver unloads, click OK to continue.
c. When the test is complete, click OK to exit. PROSet
reloads the driver.
d. Restart the computer. You must restart the computer
before accessing any network drives.
Installing the PROSet adapter diagnostic and configuration
software
----------------------------------------------------------
PROSet allows you to test the adapter in the Windows 95
environment. It can also resolve some Windows 95 issues
that may result from changing or updating adapter hardware.
1 From the Explorer, double click on the 3.5 floppy disk
icon. The Explore function can be accessed by clicking
on the Windows 95 Start button with the right mouse
button.
2 Locate the PROSet icon in the root directory of the
diskette and click the right mouse button. From the menu
that appears, click Install.
3 When the PROSet software has been copied to your
computer, go to the Control Panel and click on the PROSet
icon. PROSet examines your computer and displays the
PROSet window. This window shows the adapter's I/O
address, interrupt and Ethernet address.
NOTE: The adapter's interrupt is set by the computer's
BIOS. If you have to change the interrupt, some computers
allow you to change this setting, and some don't. Check
your computer's documentation for details. PROSet will
inform you of any problems with the current setting.
4 Click Test to begin diagnostics.
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respective owners.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.