Appian Graphics Jeronimo 2000 Readme information for Windows NT 4.0, SP4 CONTENTS ===================================================================== 1) How to Contact Appian 2) How to Install Jeronimo 2000 Drivers and HydraVision 3) How to Install Multiple Jeronimo 2000 Cards 4) How to Uninstall Jeronimo 2000 Drivers and HydraVision 5) International Support 6) Multiple Monitor DirectX Support 7) Multiple Monitor OpenGL Support 8) HydraVision Desktop Manager Tips and Notes 9) HydraVision Control Panel Issues 10) Remote Access Software (NetMeeting, pcAnywhere) 11) Legal Information 1) How to Contact Appian ===================================================================== Appian Technical Support may be reached at 1-800-422-7369 or by email at support@appian.com. Appian Sales may be reached at 1-800-727-7426. Appian is available on the Web at http://www.appian.com 2) How to Install Jeronimo 2000 Drivers and HydraVision ===================================================================== Jeronimo 2000 drivers and HydraVision software run under Windows NT 4.0. To install Jeronimo 2000 drivers and HydraVision software, please use the CD-ROM or diskettes that shipped with the Jeronimo 2000 card and perform the following steps. NOTE: If you downloaded the Jeronimo 2000 driver package from the internet, unzip the downloaded file to a temporary subdirectory on your hard drive. Appian recommends unzipping files to your hard drive rather than to floppy disks as the driver files may be larger than the 1.44 MB capacity of a single diskette. The subdirectory you create on your hard drive should be empty of all files prior to unzipping the Jeronimo 2000 driver files. This temporary subdirectory can be deleted after driver installation. a) Boot your system in VGA mode. From the boot menu, select Windows NT Workstation Version 4.0 [VGA Mode] at the prompt. Browse to the location of the driver installation files on the hard drive or insert the Appian Jeronimo 2000 CD-ROM or diskette into the appropriate drive. b) From the START button on the taskbar, select SETTINGS, then CONTROL PANEL. c) Double-click the DISPLAY icon. d) Select the SETTINGS tab, then click the DISPLAY TYPE button. e) Click the CHANGE button. f) Click the HAVE DISK button. Select the path to the Windows NT driver files using the BROWSE button. g) Click OK. The Change Display window reappears with the Jeronimo 2000 drivers displayed. h) Select the desired language and click OK. i) A warning box from Windows NT appears stating that you are installing third-party software drivers. Click YES to proceed. j) The Jeronimo 2000 driver files and HydraVision software are now installed, and a message appears confirming successful installation. Click OK. k) Click CLOSE to exit. l) You are returned to the Display Properties dialog box. Click CLOSE to exit. m) You will now be prompted by Windows to restart your system. Click YES. n) Windows now restarts in 640x480 single monitor mode. This and other settings can be changed in the Display Properties dialog box. The resolution, refresh rate, and bit depth settings for the Jeronimo 2000 can be changed from the Settings tab in Display Properties. When selecting display options, keep in mind that most applications require a color depth greater than 256 colors for optimal display. 3) How to Install Multiple Jeronimo 2000 Cards ===================================================================== HydraVision software will automatically recognize and use more than one Jeronimo 2000 card if it is detected in the system. However, when using multiple Jeronimo 2000 cards in a single system, Appian recommends installing each card separately. To install multiple Jeronimo 2000 cards, perform the following steps: a) Complete the hardware installation for a single Jeronimo 2000 card, using the instructions in the Jeronimo 2000 User's Guide. b) Boot up the system. c) Install the Jeronimo 2000 driver files and HydraVision software, using the instructions in the Jeronimo 2000 User's Guide. d) Verify that the system is operating properly. e) Install additional cards in the system. HydraVision will automatically detect and use the additional cards. f) Monitors can now be enabled from the MULTI-MONITOR dialog by double-clicking the monitor number in the list box. 4) How to Uninstall Jeronimo 2000 Drivers and HydraVision ===================================================================== To uninstall the Jeronimo 2000 drivers and HydraVision software in Windows NT 4.0, boot your system in VGA mode and use the Windows Add/Remove Programs control panel utility. 5) International Support ===================================================================== HydraVision provides support for Brazilian Portuguese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Simplified Chinese and Traditional Chinese. If you are running Windows NT 4.0 in any of these languages, HydraVision will automatically load the appropriate localized Control Panel. If you are running Windows NT 4.0 in a non-supported language, the HydraVision Control Panel will be available in English only. 6) Multiple Monitor DirectX Support ===================================================================== DirectX is incompatible with graphics devices that use more than one frame buffer in NT 4.0, such as the Appian Jeronimo 2000 card. DirectX assumes that the screen is fully contained in one frame buffer and will access the frame buffer directly, bypassing Appian's driver. When this occurs, the DirectX operation may fail. Appian has developed technology (AppianDX) that monitors this scenario and manages the DirectX interface to allow for proper operation. This solves DirectX compatibility issues with multiple monitors. However, AppianDX works only with DirectX applications that use off-screen memory as opposed to writing data directly to the screen. The Jeronimo 2000 card supports the following DirectX operations: a) Exclusive Mode (DirectX takes over the entire screen). The Jeronimo 2000 supports this mode with no errors. b) Windowed Mode (DirectX plays back in a window). The Jeronimo 2000 card supports this mode on the primary monitor without errors. The Jeronimo 2000 supports this mode across multiple monitors as long as the DirectX application writes to off-screen memory rather than writing data directly to the screen. c) Disabled Mode (DirectX is disabled via the HydraVision Control Panel). In this case, all operations will work but hardware acceleration will not be used. This will result in reduced performance. In Windows NT 4.0, the Enable AppianDX checkbox (located under Performance Options on the Multi-Monitor tab) controls whether or not hardware acceleration is used for DirectX. If you are having problems with a DirectX application, please disable DirectX acceleration. Please note that you cannot run one DirectX application in windowed mode and another DirectX application in exclusive mode simultaneously with any graphics adapter. 7) Multiple Monitor OpenGL Support ===================================================================== By default, OpenGL is not accelerated when using multiple monitors with the Jeronimo 2000 32MB and 64MB models. By enabling OpenGL (HydraThread) acceleration from the HydraVision Performance Options dialog box, OpenGL can be hardware-accelerated across multiple monitors. However, if OpenGL programs appear to be drawing incorrectly, try disabling OpenGL acceleration. With the Jeronimo 2000 16MB model, OpenGL is hardware accelerated at 16bpp up to 1024x768 resolution, and at 32bpp up to 800x600 resolution. 8) HydraVision Desktop Manager Tips and Notes ===================================================================== a) Certain applications use windows instead of dialog boxes to communicate with the user (an example is MicroStation 95 which uses windows for file open, save, etc.). In this case, the Desktop Manager will not relocate the window since only dialog boxes are relocated. b) Single Monitor Windows is a very complex control that essentially attempts to thwart an application's control over it's own window. Some applications will not allow this control initially and will start split across monitors. Clicking the application's title bar will cause it to be relocated to a single monitor. In the case of playing an AVI in exclusive mode with Single Monitor Windows enabled, only half of the displayed video will appear. To avoid this problem, disable Single Monitor Windows or view the AVI in windowed mode. c) In some cases, desktop management of certain application windows or dialog boxes causes problems. If the application expects to see its dialog box or window on a particular area of the screen and the window is not there, errors can occur ranging from mild to severe. HydraVision purposely does not control certain dialog boxes known to have this problem. If, however, you experience a problem running an application when the HydraVision Desktop Manager is loaded, please try unloading HydraVision and running the application again. If the cause of the problem was HydraVision, please let Appian know. d) Some applications use child windows for dialog boxes. These child windows are not relocated by the Desktop Manager because 1) they are bound inside their parent window and 2) HydraVision by definition does not relocate windows. Some applications which do this include: Adobe PageMaker 6 - Spell and Find dialogs Adobe Premiere 5.1 - Import Folder Corel Draw 6 - all dialogs Corel Quattro Pro - all dialogs Word 7.0 - Spell dialog Word 2000 - Spell, Grammar, Find, Replace dialogs Excel 5.0 - Help dialog (actually a window) Office 97/2000 - Help (actually a window), Assistant Microstation95 - all dialogs PowerPoint 2000 - Insert Clipart, Insert Movie (from Gallery), Insert Sound (from Gallery) dialogs e) The Appian Desktop Manager controls windows and dialog boxes by examining and modifying system messages which create, move and destroy dialog boxes and windows. There are hundreds of ways that programmers can create dialogs. With all of these variables, the Desktop Manager is not perfect and can either miss or incorrectly move a dialog box or a window. In either case, Appian would like to know about it so that we can add the offending application to our test suite in order to correct the problem. If you have a Desktop Manager problem, please email the application's name to support@appian.com. 9) HydraVision Control Panel Issues ===================================================================== a) On the Appian Multi-Monitor tab, a checkbox is available to enable individual monitor refresh rates. When this option is selected, the refresh rate displayed on the Windows Settings tab may not be accurate. This is because Windows assumes it is only addressing a single monitor and cannot account for two or more independent refresh rate settings. b) A similar problem can occur with reported desktop resolution. Anomalies between the resolution reported by the Settings tab and the resolution reported by the HydraVision Extended Display Settings tab can occur running in either single monitor mode or multi-monitor mode. This is because Windows assumes it is only addressing a single monitor at a single resolution and cannot account for independent resolution settings. c) If the Control Panel is open when a hot key is activated that changes desktop settings, the Control Panel will not reflect the changes until it is closed and re-opened. d) If you select large fonts while running with a 640x480 display, the display control panel will be clipped when it is opened. Please select small fonts on the Settings tab when running 640x480 display resolutions if Windows has not automatically selected small fonts for you. 10) Remote Access Software (NetMeeting, pcAnywhere) ===================================================================== When using some applications, it is important to adjust the resolution on the Windows Settings tab to accurately reflect the size of the multiple monitor desktop. This will ensure that applications such as Microsoft NetMeeting are fully functional and operate properly in the multi-monitor environment. For example, if the Settings tab is reporting a resolution of 800x600 with two monitors enabled, the sharing function in NetMeeting will not work. However, changing the resolution on the Settings tab to report the actual size of the desktop (in this case 1600x600) enables proper operation of NetMeeting sharing. Once NetMeeting has sharing enabled, you can disable monitors but you cannot enable monitors without shutting off NetMeeting sharing. To shut off NetMeeting sharing, go to your Windows NT control panel and select Devices. Find the MNMDD device and select the StartUp button. Select the disable option and click OK. Reboot. NetMeeting sharing will now be shut off and you can enable monitors at will. To turn sharing back on again, use the NetMeeting menu selection. Some applications which "hook" the display driver (such as pcAnywhere) can have problems when used with multi-monitor display systems. pcAnywhere 8.0 has a confirmed problem with the Jeronimo 2000 card and a patch is available from Symantec for pcAnywhere v8.02. 11) Legal Information ===================================================================== This material is made available for use under a license from Appian Graphics and its use is subject to all conditions and restrictions provided by the license agreement. Appian software programs and Appian hardware devices are covered by one or more of the following U.S. patents: 5,835,090 5,848,294 5,949,437 Additional patents are pending.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.