1. DJ5W31U.EXE Driver
2. README.TXT File Contents

README.TXT Driver File Contents (DJ5W31U.EXE)

NOTES ON THE HP DESKJET 500 SERIES PRINTER DRIVER     (7/26/94)
VERSION 5.0 FOR MICROSOFT(R)WINDOWS(TM) VERSION 3.1
===============================================================
This document contains important information about HP DeskJet 500
Series printer driver that supplements the on-line help.

For best viewing of this file in Notepad, maximize the Notepad
window, and then turn on word wrap by clicking Edit in the menu
bar and choosing Word Wrap. For best results when printing this
file, open this file in Microsoft Word or another word processor.
Then select the entire file and format the text in 10-point Courier
font before printing.


CONTENTS:

1. PRINTERS SUPPORTED BY THIS PRINTER DRIVER
2. DIFFERENCES BETWEEN THIS DRIVER AND PREVIOUS VERSIONS
3. DRIVER INSTALLATION
      INSTALLING THROUGH THE CONTROL PANEL
      REINSTALLING THE DRIVER AFTER REINSTALLING MS WINDOWS 3.1
      REINSTALLING A PREVIOUS VERSION OF THE PRINTER DRIVER
4. TROUBLESHOOTING INFORMATION
      BANDING PROBLEMS
      CROSSHATCHED FILLS AND PATTERNS DO NOT PRINT
      DRIVER WILL NOT INSTALL TO AN OMNIBOOK
      ENVELOPES DO NOT PRINT CORRECTLY
      FORMATTING PROBLEMS WITH PRINT REGIONS AND MARGINS
      PRINTER IS READY, BUT NOTHING IS PRINTING
      PRINTER COMMUNICATION PROBLEM
5. SOFTWARE APPLICATION NOTES
6. INI FILE MODIFICATION
ACKNOWLEDGMENTS

===============================================================
1. PRINTERS SUPPORTED BY THIS PRINTER DRIVER 
===============================================================
The HP DeskJet 500 Series printer driver, version 5.0, supports
the following printers:

HP DeskJet 560C printer   HP DeskJet 520 printer
HP DeskJet 550C printer   HP DeskJet 510 printer
HP DeskJet 500C printer   HP DeskJet 500 printer

NOTE: HP DeskJet and HP DeskJet Plus printers are no longer
supported. If you have one of these printers, you should use
version 4.1 of this driver. See the documentation that came with
your printer for instructions on updating your printer driver.


===============================================================
2. DIFFERENCES BETWEEN THIS DRIVER AND PREVIOUS VERSIONS
===============================================================

If you are updating from a previous version of the HP DeskJet 500
Series Printer Driver, you should be aware of the following
differences between this driver and previous versions:

o New HP DeskJet Status Monitor.
o New media support for HP LX JetSeries CutSheet Paper.
o HP DeskJet and HP DeskJet Plus printers are no longer
  supported. 

NOTE: This driver does not work with Microsoft Windows 3.0 or
earlier.  Before installing this driver, you must upgrade to
Microsoft Windows 3.1 or later.


===============================================================
3. DRIVER INSTALLATION
===============================================================

DO NOT INSTALL THROUGH THE CONTROL PANEL
----------------------------------------
You cannot install the HP DeskJet 500 Series printer driver through
the Control Panel. Install the driver using the HPSETUP.EXE program.

RE-INSTALLING THE DRIVER AFTER REINSTALLING WINDOWS 3.1
------------------------------------------------------
If you re-install Microsoft Windows 3.1 after installing the printer
driver, you must also re-install the printer driver to ensure
correct printer operation.

REINSTALLING A PREVIOUS VERSION OF THE PRINTER DRIVER
-----------------------------------------------------
When installing the HP DeskJet 500 Series printer driver, the
HPSETUP program enters a line in the [spooler] section of WIN.INI.
This line must be removed in order for versions 3.x or older of the
HP DeskJet Series printer driver to work correctly. Use an ASCII
text editor, such as NOTEPAD or another editing program on your
computer, to remove the indicated line in the spooler section of
the WIN.INI:

NOTE: Be sure to make a backup copy of your WIN.INI  file before
editing in case you make an error while editing.

  [spooler]
  .
  .
  .
  qp.LPT1=hpviod.dll <-- REMOVE THIS LINE. 

Note: Your file may contain more than one of these lines. Printer
may be on multiple ports (LPT2, etc.).

After changing the WIN.INI, restart Microsoft Windows.

===============================================================
4. TROUBLESHOOTING
===============================================================

CROSSHATCHED FILLS AND PATTERNS DO NOT PRINT
--------------------------------------------
For many applications, printing crosshatching is not supported in
some Printout modes. If you are having problems printing
crosshatching, try using Color Graphics Printout mode with Pattern
Halftoning or Black Text Printout mode.

HP DESKJET STATUS MONITOR NOT AVAILABLE
------------------------------------
The HP DeskJet Status Monitor is not available when you are printing
to a file, serial port, Xircom adapter, or network.

DRIVER WILL NOT INSTALL TO AN HP OMNIBOOK (Models 300 and 425)
-----------------------------------------------------------
HP Omnibooks have a subset of Microsoft Windows. Windows on
HP Omnibooks do not have the file LZEXPAND.DLL in the
WINDOWS\SYSTEM directory. This file is required for driver
installation and is included in the WINDOWS\SYSTEM directory on
most desktop and laptop systems using Microsoft Windows 3.1 or later.
Obtain a copy of the file and put it in the WINDOWS\SYSTEM directory
of your HP Omnibook before installing the printer driver. The
LZEXPAND.DLL file is shipped with Omnibook Models 430 and later.

ENVELOPES DO NOT PRINT CORRECTLY
-------------------------------- 
Some applications print envelopes in the wrong orientation. If you
have problems, see the APPLICATION NOTES section of this README file
for solutions.

FORMATTING PROBLEMS WITH PRINT REGIONS AND MARGINS
--------------------------------------------------
The minimum margins using the HP DeskJet 500 Series printer driver
is 0.17 in. top and 0.67 in. bottom margins for all printing modes.
Versions 3.x or earlier of this printer driver had minimum margins
of 0.5 in. for both top and bottom margins. You may need to reformat
documents created for previous versions of this driver or restore
the printer margins to the settings used in previous versions of
this driver.

To use the same print region as versions 3.x or earlier of the
HP DeskJet Series printer drivers, check the "Print Region"
check box in the HPVCNFIG.EXE Configuration program. For instructions
on using the INI Configuration program, see the section on INI file
modification in this README file.

NOTE: With this change, text on printed pages containing color will
be shifted up from what you see on your screen. 

The printable area on a page using the HP DeskJet 500 Series printer
driver differs from the printable area allowed by DOS applications. 

PRINTER IS READY, BUT NOTHING IS PRINTING
-----------------------------------------
The HP DeskJet 500 Series printer driver has an enhanced error
detection mode that detects printer error states such as out of
paper or wrong print cartridge installed. This mode is only
available when the printer is connected directly to your computer
(not a network) with a Centronics parallel or RS-232-C serial
cable.

If you have unresolvable hardware or software printing conflicts,
turn off enhanced error detection by checking the Reverse Channel
check box in the INI Configuration program. See the "INI File
Modifications" section in this document for instructions on using
this program.

If (1) the Print Manager is off, the HP DeskJet Status Monito
shows no activity, and no error messages are displayed; or
(2) the Print Manager is running and indicates that it is printing,
but the printer is not printing and no error messages are displayed,
check the following:

1.  Make sure the printer setup dialog box caption
    matches the printer model that you are using.
    If not, reinstall the Printer driver, and select
    the correct printer model.

2.  Make sure the interface cable is connected
    properly and securely.

3.  Turn off enhanced error detection as described
    previously in this section.

4.  If the problem continues, try a new interface cable.

===============================================================
5. APPLICATION NOTES
===============================================================

At the time the HP DeskJet 500 Series printer driver was released,
the following software application limitations existed:

ALDUS PAGEMAKER 5.0: You cannot cancel a print job from
PageMaker 5.0.

ALDUS PAGEMAKER 5.0: Color pattern fills do not always print with
the correct pattern.

ALDUS PAGEMAKER 5.0: Documents created in PageMaker 4.0 may not
print correctly in PageMaker 5.0.

BORLAND QUATTRO PRO 1.0, 5.0: In Black Text mode, graph backgrounds
do not print.

COREL DRAW 4.0: The problem with Fractal fills not printing correctly
has been fixed. If you added the line:

   Rasterizer=1

to the [Config] section of CORELPRN.INI file in directory
COREL4\CONFIG to enable printing of fractal fills with versions 4.0
and 4.1 of this driver, delete the line after installing the version
5.0 driver. Otherwise, fractal fills printing will be slow.

COREL DRAW 4.0: Portions of printed output may be rotated 180 degrees
and enlarged. Exit Windows and then restart Windows. Then try
printing again. 

COREL DRAW 4.0: Rotated bitmap images will print very slowly
(printing can take 1 to 2 hours). Select Color Graphics or Color
Photo Printout mode instead of Automatic mode when printing rotated
bitmap images. The printer will print faster in these modes. This
problem is fixed in Coral Draw 5.0.

GATEWAY ATI MACH 32 DRIVER 3.10: GateWay ATI causes a General
Protection fault during installation. Press the Continue key after
the GP fault to continue install. Restart Windows when installation is complete. The driver is installed correctly.

HP EXPLORER: IF you have the HP Explorer software for the
HP LaserJet 4L running in background and you attempt to print with
an HP DeskJet 500 series printer driver, you may get an error message
"Not Enough Memory To Print". To print with the HP DeskJet 500 series
printer driver, either turn off the HP Explorer Software or add the
"/x" switch to the STAT4L.EXE command in your AUTOEXEC.BAT file.
The command should then read

       STAT4L.EXE /x

Using the /x switch may increase the time it takes for HP Explorer
to "Pop Up."

LOTUS 1-2-3 1.0/1.1: Shading does not print correctly with color
backgrounds. This is not a problem with documents created with
Lotus 1-2-3 version 4.0.

LOTUS AMI PRO 3.0: Background colors and fill patterns may not
print correctly.

LOTUS IMPROV 2.0: Images with scaling factors greater than 100%
will be clipped.

MICROSOFT EXCEL 4.0: Some light gray and gray patterns do not print.
Select a darker shade for patterns.

MICROSOFT EXCEL 4.0: Sides of 3D charts print in black instead of
dark colors. Select Color Photo Printout mode to print in color. 

MICROSOFT EXCEL 4.0, 5.0: Some paths to the driver dialogs do not
work correctly and settings are not retained.  Use the following
path to reach a printer setup that works:

  For version 4.0 -  File, Page Setup, Printer Setup, Setup.
  For version 5.0 -  File, Page Setup, Printers, Setup.

MICROSOFT POWERPOINT 3.0: Background pattern shading is not uniform
in Cluster and Pattern Halftoning modes. Try selecting Automatic
Printout mode.

MICROSOFT POWERPOINT 3.0: A GP fault occurs when printing if
spooling with SuperQueue 3.02. Turn SuperQueue off to print from
Powerpoint 3.0.

MICROSOFT PUBLISHER 1.0: You cannot change print settings from
Microsoft Publisher 1.0. You must change print settings through
the Control Panel.

MICROSOFT PUBLISHER 2.0: Information at the bottom of a page may
be clipped. Increase the bottom margin of your page to at least
0.67" or more from the paper edge.

MICROSOFT WORD (Versions 6.0 and earlier): Default footer settings
are outside the printable region. To move the footer within the
printable region, change the default footer settings so that the
footer is at least 0.67" or more from the paper edge.

MICROSOFT WORD 6.0: The default envelope configuration works for
all printer models except the HP DeskJet 510, 520, 550C, and 560C.
For these models, select the correct orientation as follows:

1. Select "Envelopes and Labels" in the Tools menu.

2. Select "Feed".

3. Select "Face Down", make sure "Clockwise Rotation"
   is NOT checked, and select the third icon from the
   right.

MICROSOFT WORKS 2.0A: Pie charts print with the wrong colors in
several printout modes. Print with Color Graphics Printout mode
with Pattern Halftoning.

MICROSOFT WORKS 3.0, 3.1: Charts print incorrectly in several
printout modes. Print with Color Graphics Printout mode
with Pattern Halftoning.

MICROSOFT WRITE 3.1: (HP DeskJet 510, 520, 550C, and 560C) When
printing envelopes, the left and right margins are switched with
each other. If clipping occurs when printing envelopes, switch the
left and right margin settings.

PRINTSHOP DELUXE 1.0: Information within 0.67 in. of the bottom of
the page is clipped. The program does not provide a means of
adjusting the bottom margin of the document to fit within the limits
of the printer driver's margin settings. This problems is fixed in
version 2.0.

SPC HARVARD GRAPHICS 2.0: If you are using Harvard Graphics with
SuperQueue version 3.01/3.02 and you get the error message
"SuperQueue cannot continue-disk may be full" when printing TIF
graphics, turn off SuperQueue and reprint the document.
 
SPC HARVARD GRAPHICS 2.0: When the HP DeskJet Setup dialog box
is called from inside Harvard Graphics, Orientation and paper size
setting changes are ignored by Harvard Graphics.
 
SPC HARVARD GRAPHICS 1.021: Pie slices print as rectangles.

WORDPERFECT 5.1,5.2: Envelopes print in the wrong orientation for
the HP DeskJet 500 and 500C printers.

WORDPERFECT 6.0: Underlining and strikethrough for color text does
not print in Black Text mode. This problem has been fixed in
version 6.0a. Contact WordPerfect for upgrade information.

WORDPERFECT 6.0: WordPerfect reads the minimum print margins only
when it is first started. These margins are determined by the paper
size and orientation settings in the driver.  If you are unable to
set the margins to the minimum values for the printer, exit
WordPerfect and make sure that the correct paper size and
orientation settings are set in the driver through the Windows
Control Panel. Then restart WordPerfect. This problem has been
fixed in version 6.0a. Contact WordPerfect for upgrade information.

WORDPERFECT 6.0: Envelope printing for the HP DeskJet 500 and 500C
does not work correctly. To print envelopes, do the following:

1. Create a new paper definition and name it.

2. Check "Wide Form" and make sure "Rotated Text" is
   NOT checked.

3. To print an envelope, select the Paper Size you
   created before printing.

ZENOGRAPHICS SUPERQUEUE 3.01, 3.02: When printing PageMaker 4.0
documents in PageMaker 5.0, If the message "Fail to print" is
displayed, turn off SuperQueue and reprint the document.


===============================================================
6. INI FILE MODIFICATIONS
===============================================================
CAUTION: Do not change any settings in your *.INI files
         unless specifically instructed to in this
         README.TXT to resolve an application or printing
         problem. Changes to *.INI files may adversely
         affect your printing system.

For some application problems, the solution may involve
modifying your DESKJETC.INI, WIN.INI, or other files.
The HPVCNFIG.EXE file located in your WINDOWS directory
provides an easy method for modifying control values in
these  files. To do this, follow these steps:

1. Run the HPVCNFIG.EXE file from the Program Manager
   or File Manager.

   A dialog box will be displayed with a list of
   check boxes.

2. Check the check box specified in the software
   application note for your application problem.

3. Click the OK Button.

   The HPVCNFIG configuration program will modify the
   appropriate control values in your *.INI files.

NOTE: You must restart Windows for the changes you have
      made to take effect. Make sure that you close all
      open documents before restarting Windows.

===============================================================
ACKNOWLEDGMENTS
===============================================================
Aldus is a trademark of Aldus Corporation in the U.S. and other countries.
Lotus(R)1-2-3(R) are U.S. registered trademarks of Lotus Development Corporation.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
PageMaker is a U.S. registered trademark of Aldus Corporation.
Windows is a trademark of Microsoft Corporation.