***************** Installing the USB Driver ***************** Step 1. Click on the new drivers to download >>> Select 'Save this program to disk' >>> Save the program in a easy to find folder where you will remember where the driver was saved. Step 2. When the driver download is finished, disconnect from the Internet >>> go to the folder where you saved the driver >>> double-click the driver and it will self extract to the 'C:\SIIG' folder. Step 3. Go to the control panel >>> add / remove programs >>> double-click on 'uninstall Pocket USB modem' >>> when prompted click 'OK' to uninstall. Step 4. Unplug the USB modem and plug it in again >>> Windows should detect new hardware 'USB Device' >>> click 'Next' >>> Select 'Search for the best driver for your device. (Recommended)' >>> place a check in the 'Specify location:' box and un-check all other boxes >>> in the location window type 'C:\SIIG\'. >>> It will detect 'USB Device Modem' >>> after it copies all the necessary files click finish >>> It will then finish installing the modem devices. ***************** Trouble shooting ***************** To test the modem to make sure it is working : Step 1. Close all applications >>>> Go to the control panel >>> double-click modems >>> click on the 'Diagnostics' tab >>> select the Com X that the Pocket USB Modem is on >>> Click 'more info' >>> it will report communicating with modem. >>> when it is finished it will report information. >>> under the command | response area it should have a list of commands and there responses. For the command ATI1 it should have one response report 'Pocket USB Modem' If this reports back this response then the modem is functioning. If the modem did not pass the test : Step 1. Reboot the system and run the test again. >>> If the modem still does not respond, uninstall and reinstall the modem following the directions at the beginning of these instructions. If it still does not function correctly please try the original CD and instructions from manual, to veryify the modem is still working. Then download the drivers again. Maybe the downloaded files became corrupted. If the modem is not connecting : Step 1. Reboot the system and try to connect again. Try another phone number if available. Try another phone line if available. *Capable of receiving at up to 56Kbps, and sending at up to 31.2Kbps. Due to the FCC regulations on power output, receiving speeds limited to 53Kbps. Actual speeds may vary. Requires compatiblewith both the V.90 56K standard and K56Flex technology protocols. Test your phone line for compatibility before you buy.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.