README.TXT Driver File Contents (amr-w2k.exe)

HAMR56xx

Version: 2.62A

Release Date: October 7, 1999

(C) 1998-1999 Smart Link Ltd.
=============================

This document contains release notes and other information about 
this product. Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with 
your user manual. 

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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the 
Notepad window.

To print README.TXT, open it in Windows Write, Microsoft Word, 
or another word processor.  Then select the entire document 
and format the text in 10-point Courier before printing.

This file (README.TXT) contains:

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Contents
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1) Installation
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting


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1. Installation
--------------

Important notes:

   1) This beta driver has been tested on motherboards that use 
      the Intel Whitney and Banister core logic chipset and 
      VIA VT82C686 Super South bridge chip.

   2) This version of HAMR56xx is compatible only with Microsoft 
      Windows NT 5.0 (Windows 2000).

   3) If HAMR56xx is already installed in your system and you want 
      to re-install new version, first uninstall HAMR56xx (See 
      Uninstall Procedure), and only then proceed to install the 
      new version.

   3) Check the HAMR56xx card for proper setting of Primary or 
      Secondary Codec Mode.


To install HAMR56xx for the first time:
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a) Turn your PC off, and remove the power cord.

 	NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN 
	WHEN THE PC IS TURNED OFF. TO PREVENT DAMAGE TO HAMR56XX AND 
	YOUR PC, REMOVE THE POWER CORD.

b) Plug in the HAMR56xx modem into an AMR slot.

c) Restart your PC.

d) Windows2000 will instantly detect the HAMR56xx modem and will 
   start software installation.

e) When requested, point to the HAMR56xx installtion directory on
   the floppy disk or CD-ROM. 

f) HAMR56xx drivers will be installed.

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2. How to verify installation
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To verify that HAMR56xx is installed correctly, follow these 
steps:

 a) In "Control Panel > Modems": check for the presence of HAMR56xx 
    Modem.

 b) In "Control Panel > Modems > Properties > Diagnostics" click on 
    "Query Modem" button and check that the modem responds.

To Check that HAMR56xx is working properly:
  
 a) Run Hyper Terminal.
 b) Select the "HAMR56xx Modem" or directl to port option.
 c) Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. 
 d) Dial any accessible phone number, and see that that phone rings.
 e) Dial to another modem (ATDTxxx or via the dial button of the     
    TAPI interface) and see that a modem session is established.

    If you have successfully connected, then HAMR56xx has been     
    successfully installed.



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3. Uninstall Procedure
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a) Open "Control Panel > Modems" folder and choose "HAMR56xx Modem".

b) Click the "Remove" button.

c) Open "Control Panel > Add/Remove Programs" folder
   and choose "HAMR56xx Modem".

d) Click the "Add/Remove" button.

e) Modem drivers will now be removed.

f) Reboot your computer.




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4. Update Procedure
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To update your HAMR56xx drivers, uninstall previous drivers 
(see above procedure) and reboot your system.

Then repeat the Installation process, as described in the 
above procedure.

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5. Country Selection
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To change the country setting, follow these steps:

a) Click "Start > Run"
b) Type "SMCFG" and press Enter
c) Select required country from the list
c) Click "Ok" 


To verify the change has taken effect:

a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed


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6. Call Progress Sounds
-----------------------

Two methods for monitoring call progress (dialtone, DTMF dialing, etc...)
are available, according to your specific hardware configuration:

a) Using a buzzer that may be on the modem card: 
   If your modem has a buzzer, it is always on and no action is required to
   enable it. You can control the buzzer volume from "Control Panel > Modem
   > Properties > Speaker Volume".

b) In hardware directly through the sound card: Connect the 4 pin header on 
   the HAMR56xx card to the TAM header on the audio card/subsytem.

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7. Known issues
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7.1 The country section icon will not respond in the first time 
    after installation. Workaround: Click on the icon again. 


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8. Troubleshooting
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If your modem does not work as expected:

8.1	If ERROR, NO DIALTONE or a similar message is received:

	(a)   Check whether HAMR56xx is connected to the line.
	(b)   Use a telephone handset to make sure that the line is
	      active and that there is a dial tone.
	(c)   Check to see if the line is a PBX line or a direct analog
              phone line. You may need to dial 9, before the actual 
	      desired telephone number (i.e. ATDT9,123-4567).
	      If, after dialing 9, the modem still cannot detect the PBX
	      dialtone, try typing ATX3 before dialing.

		NOTE that PBX lines typically can only support V.34
		rates (33,600 bps, 28,800 bps, ...) and NOT V.90
		rates (49,333 bps, 50,666 bps, ...).


8.2	If dialer application (i.e. Hyperterminal) does not detect modem:

	(a)   Check whether HyperTerminal is configured to the right port.
	      You can find the HAMR56xx COM port number in 
 	      Control Panel/Modems/Properties. 
	      If not, press disconnect and change the port that the dialer 
	      is accessing.


8.3	If you cannot hear the dialtone and DTMF dialing while the modem should
	be dialing out:

	(a) HAMR56xxx hardware designs typically support two methods for
	monitoring call progress (dialtone, DTMF dialing, etc...)
	- In hardware directly through the sound card.
		* Connect the 4 pin header on the HAMR56xx card to the
		  TAM header on the audio card/subsytem.
	- In hardware using the optional HAMR56xx buzzer that may be on the
          HAMR56xx card.
		* Nothing needs to be done to hear this. It is always on.
		  You can control the buzzer volume from the 
		  Control Panel/Modem/Properties/Speaker Volume.

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Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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