A) SUPPORTED ATI PRODUCTS B) REGIONAL SETTINGS and LANGUAGES C) PRIOR to USING w82411en.exe D) USING w82411en.exe E) KNOWN ISSUES F) CONTACT INFORMATION ************************************************************* ************************************************************* ATI Windows 95/98 Display Driver, w82411en June 1998 ************************************************************* ************************************************************* A) SUPPORTED ATI PRODUCTS The display driver included in this package is certified for Microsoft Windows 98 and Microsoft Windows 95. This driver may be used with ATI products based on the RAGE PRO chipset family, in either PCI or AGP configurations. That includes the XPERT98, XPERT@WORK, XPERT@PLAY, XPERT@PLAY 98, XPERTXL and ALL-IN-WONDER PRO. The display driver bundled in the w82411en package is the same version as found on ATI INSTALLATION CD-ROM marked "ATI Software Release 5.20". **THIS SOFTWARE WILL NOT WORK WITH NON 3D RAGE PRO products** **THIS SOFTWARE WILL NOT WORK WITH WINDOWS NT** ************************************************************* B) REGIONAL SETTINGS and LANGUAGES This software bundle, (w82411en.exe) contains language support for; English The ATI SETUP program, checks the REGIONAL SETTINGS in Windows 95/98 to determine which language files to install. ************************************************************* C) PRIOR to USING w82411en.exe THIS DRIVER SET INCLUDES A NEW SETUP PROGRAM WHICH INSTALLS THE DISPLAY DRIVER WITHOUT INVOKING THE DISPLAY PROPERTIES SCREEN. THE NEW SETUP PROGRAM MAY TAKE A MINUTE OR MORE TO EVALUATE THE SYSTEM REGISTRY PRIOR TO INSTALLING THE DRIVER. PLEASE BE PATIENT. ************************************************************* D) USING w82411en.exe 1) You must download w82411en.exe and save it to a directory on your systems hard disk. For example C:\temp is a common directory used to initially save a file into. 2) Once you have downloaded w82411en, close all programs, click the Start button and select the RUN menu item. Click the Browse button. Browse to the directory where w82411en.exe was saved. Select w82411en and click OK to run the program. 3) Follow the instructions on the screen. Manual Installation instructions after running w82411en. 1) Start Windows 95/98. 2) Click the Start button. Click the Run menu item. Click the Browse button. Browse to the directory where the files were unpacked after running w82411en. The default directory is C:\ati\support\w82411en 4) Select SETUP.EXE and press OK. 5) Follow the instructions displayed in the help. ************************************************************* E) KNOWN ISSUES: ------------------------------------------------------------- ENCARTA 95 ENCARTA 96 ENCARTA 97 NOTE: This problem should NOT occur in WINDOWS 98. Windows 98 includes the latest Indeo CODECS. NOTE: This problem may also occur with other multimedia applications that have movie clips based on the INDEO codec. SYMPTOM: The video portion, of ENCARTA movie clips, is scrambled. The audio portion plays OK EXPLANATION: The AVI files (movie clips) used in ENCARTA are encoded in an INDEO 3.2 format. The INDEO CODEC supplied with WINDOWS 95 exhibits the symptom described here. The problem does not occur with an upgraded version of the INDEO CODEC. SOLUTION: This problem is resolved by installing the newest version of the INDEO CODEC. The required file is "iv5play.exe" and can be downloaded from the INTEL WEB site at the following URL; http://developer.intel.com/ial/indeo/video/driver.htm Once the file has been downloaded, click the START button select RUN and browse to the directory where you saved iv5play.exe. Select iv5play.exe and click OK. iv5play.exe will install the newest version of the INDEO 3.2 CODEC which resolves the problem described here. ------------------------------------------------------------- NOTE: This problem may occur in Windows 95 or Windows 98 SYMPTOM: FATAL EXCEPTION ERROR occurs, launching older applications or games. EXPLANATION: In order to take the fullest advantage of ATI's graphics capability it is necessary to start a process to move many of our driver components to fully utilize the inherent advantages of the Windows 95/98 use of 32bit code. All future shipping versions of ATI Windows 95/98 Graphics drivers will continue in this direction. You may find a small number of older versions of applications written using the Windows 3.x, 16 bit model, which had hooks directly into the display driver that, will fail when accessing our 32bit driver components. This may also apply to older games or applications that invoke Multimedia playback technology in order to play movie clips. For example some older games may install and use old versions of Quicktime. Most of the application vendors have already released newer versions and/or offer some sort of upgrade to newer versions. (see partial list below) If you are unsure or suspect that your application falls into the same category, we recommend that you return to your previous working driver. For Windows 95 use the 4.35 version [build 2278]. For Windows 98 use the approriate ATI driver bundled on the Windows 98 CD. We strongly encourage users to check with the program's vendor to determine if a newer version exists and how they go about obtaining it.We also recommend that users move as quickly as possible to applications that truly support the Windows 95/98 32bit model In order to assist in the transition ATI will provide one more Maintenance Release that will also support these older categories of applications. We will also maintain a listing of affected applications and versions based upon your feedback, on our support site. Regrettably, as the industry moves forward and operating systems and technology advances there are times when older applications simply need to be upgraded as well. We apologize for any inconvenience. SOLUTION: Check with the SOFTWARE provider for an updated version or patch. Following is a list of applications that are currently known to experience this problem. Partial Listing Only. Note: Application and company details appear between the dashed lines. Note: The first section is a sample to demonstrate the meaning of each line. -------------------- Application name Company name WEB address Upgrade availability WEB address for upgrade -------------------- ReachOut (Versions Prior to Enterprise Edition) Stac Inc. http://www.stac.com Currently Available -- ReachOut Enterprise Edition http://www.stac.com -------------------- Intel Proshare Video System 200 Intel Corporation http://www.intel.com/proshare/index.htm Currently available -- Intel's Business Video Conferencing http://www.intel.com/proshare/conferencing/products/convert.htm -------------------- Adobe Illustrator Adobe Systems, Inc. http://www.adobe.com/prodindex/illustrator/main.html Currently available in version 7.0 http://www.adobe.com/prodindex/illustrator/upgrade.html -------------------- LapLink Traveling Software, Inc. http://www.travsoft.com New version Expected Upgrade address not available -------------------- QuickTime (Versions prior to 2.1.2) Apple Computer, Inc. http://www.apple.com/quicktime/ Currently available in version 2.1.2 http://www.apple.com/quicktime/sw/qtwin32.html ------------------------------------------------------------- ************************************************************* F) CONTACT INFORMATION ATI Technologies Contact Information Technical Support in Europe Serving the E.U. countries, Central and Eastern Europe and the rest of the world. Support available in English, German, French, Italian, and Spanish Internet Email: eurotech@atitech.ca Driver Download Sites: support.atitech.ca ftp.atitech.ca Technical Support Head Office Serving the U.S.A. and Canada Support available in English only Internet Email: support@atitech.ca Driver Download Sites: support.atitech.ca ftp.atitech.ca ------------------------------------------------------------------------Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.