RocketPort/RocketModem(R) Device Driver for Windows 2000(TM), Windows XP(TM), and Windows 2003(TM) Operating Systems --------------------------------- INSTALLING THE BOARD For detailed installation instructions, see the Manual and Reference Card that came with the RocketPort/RocketModem Board. The Setup program that you install for the RocketPort/RocketModem board has complete installation information. To access this information prior to installing the board, you can Run>"HH ctmasetp.chm", or double click on the ctmasetp.chm file from the Explorer. --------------------------------------- RocketModemIII ONLY: FAX Class 1 & 1.0. When using the Microsoft TAPI, there may be a long delay in responding to adaptive answer. You may receive the CONNECT message twice. Some FAX applications including Microsoft FAX, may have problems operating in FAX class 1 & 1.0. For these reasons, Comtrol Technical Support recommends using FAX class 2. --------------------------------- INSTALLING THE DEVICE DRIVER(PCI board) Use the following procedure to install the device driver for the first time with a RocketPort PCI board. After the board is installed in the machine, when Windows 2000 powers up the Found New Hardware Wizard will see this new PCI board as a PCI Simple Communications Controller. Select search for driver files and click next. On the next sheet select "Other Locations" to search for drivers. You will then need to type in the path to the driver disk or directory with the RocketPort drivers. After the driver files are copied over, you can set the starting com-port name by starting the Device Manager in the control panel, select Multiport serial adapters and then select the RocketPort card. An options sheet is available to adjust these options. --------------------------------- INSTALLING THE DEVICE DRIVER(Pass 2 - RocketModem II PCI board) If you are installing a RocketModem II PCI board for the first time, the Found New Hardware wizard will start a second time after the driver for the RocketModem board has been installed. This second pass is necessary to locate and install the modems. Initially, the wizard will see the (first) new PCI modem as a Conexant Compatible External PnP Modem. Select search for driver files and click next. On the next sheet select "Other Locations" to search for drivers. You will then need to type in the path to the driver disk or directory with the RocketModem drivers. The remaining modems on the RocketModem II board will be installed automatically once the installation for the first modem is done. --------------------------------- INSTALLING THE DEVICE DRIVER(ISA board) Use the following procedure to install the device driver for the first time with a RocketPort ISA board. After the board is installed in the machine, run the Add Hardware Wizard from the Windows 2000 control panel. Select Multiport serial adapter to install. Then select the <Have Disk> button. You will need to type in the path to the driver disk or directory with the RocketPort drivers. The resources should be selected according to your switch selection on the RocketPort board. The RocketPort ISA board switch setting default from the factory are 180H io-address. After the driver is installed, you can set the starting com-port name by starting the Device Manager in the control panel, select Multiport serial adapters and then select the RocketPort card. An options sheet should be available to adjust the options. Reboot the machine after the installation. --------------------------------- REGISTRY AND FILE DETAILS You should not have to manually perform any registry of file operations. This information is included only for informational purposes. The following registry entries are made during the installation: An entry for each board is made under the MultiPortSerial GUID: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{50906CB8-...} An entry for each port is made under the Ports GUID: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E978-...} Service entry is made as: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RocketPort The Enum branch is hidden from the user, a special tool(pnpreg /U) has been known to un-hide it, generally speaking you should not need to go into this registry area. For PCI RocketPort boards, a node(PCI Vendor ID: 11FE) is made under: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Pci\xxxx For ISA RocketPort boards, a node is made under: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\MultiportSerial\xxxx For all ports, nodes are made under: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\CtmPort\RkPort\ The rocket.sys file is copied to \WINNT\SYSTEM32\DRIVERS. The ctmasetp.dll, ctmasetp.chm files are copied to \WINNT\SYSTEM32. The netctmrk.inf, ctmaport.inf, mdmctm1.inf files are copied to \WINNT\INF, they may be renamed to oem#.inf. The remaining files are copied to \WINNT\SYSTEM32\ROCKET. --------------------------------- CONTACTING TECHNICAL SUPPORT CORPORATE HEADQUARTERS: email: support@comtrol.com web: http://www.comtrol.com ftp: ftp://ftp.comtrol.com fax: (763) 494-4199 phone: (763) 494-4100 COMTROL EUROPE: email: support@comtrol.co.uk web: http://www.comtrol.co.uk fax: +44 (0) 1 869-323-211 phone: +44 (0) 1 869-323-220 --------------------------------- Comtrol is a trademark of Comtrol Corporation. RocketPort and RocketModem is a registered trademark of Comtrol Corporation. Windows is a trademark of Microsoft Corporation. DOCUMENT NUMBER: 8000165Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.