================ PC Suite for Z1010 and K700 series ==================== ======================================================================== ============================= CONTENTS ============================= 1. System Requirements 2. Supported Personal Information Managers (PIMS) 3. Install/Uninstall 4. USB Driver Software 4.1 DCU-11 4.2 USB cable (only applicable for Z1010) 5. Configuration 5.1 Sync Settings 5.2 Firewalls 5.3 Configure Z1010 or K700 for PC Connect over Bluetooth 5.3.1 TDK Bluetooth USB Adaptor or TDK Bluetooth PC Card 5.3.2 Xircom Wireless Bluetooth Adapter (CreditCard/RealPort2) 5.3.3 Toshiba built-in Bluetooth Modem 5.4 Configure Z1010 or K700 series as Modem over Bluetooth 5.4.1 TDK USB ADAPTOR OR TDK PC CARD 5.4.2 Xircom Wireless Bluetooth Adapter (CreditCard/RealPort2) 6. Mobile Networking Wizard over Bluetooth 7. Install Sony Ericsson Z1010 or K700 series Bluetooth (TM) Modem 8. Modem/GPRS Using IR (Infrared) 8.1 Windows 2000 over IrDA 8.2 Windows ME over IrDA 8.3 Windows XP over IrDA 9. Limitations 9.1 File Manager 10. Known Issues April 24, 2004 ===================================================================== 1. SYSTEM REQUIREMENTS ===================================================================== The Sony Ericcson PC Suite is designed to work with Windows ME, Windows 2000 SP3 or higher, Windows XP Home and Windows XP Pro. The general system requirements are: At least 120 MB free hard disk space. Internet Explorer 5.0 or later has to be installed. Windows ME: 64 MB RAM, 200 MHz Windows 2000 with SP3: 64 MB RAM, 266 MHz Windows XP Home: 128 MB RAM, 300 MHz Windows XP Pro: 128 MB RAM, 300 MHz The Operating Systems Windows ME, Windows 2000, Windows XP Home and Windows XP Pro will allow Installation while older Operating Systems, e.g. Windows 98 and Windows NT are blocked. ===================================================================== 2. SUPPORTED PERSONAL INFORMATION MANAGERS (PIMS) ===================================================================== The Sony Ericcson PC Suite is designed to work with the following PIMs: Windows Address Book Outlook 2000 SR-1 or higher Outlook 2002 Outlook 2003 ===================================================================== 3. INSTALL/UNINSTALL ===================================================================== It is recommended that all Windows applications have been closed before the installation is started. To repair a faulty installation launch the installation application from the CD. Choose "Repair" in the next dialog. The original CD is required to complete the repair. It is recommended to restart the computer before you do the repair. To uninstall the software launch the installation application from the CD. Choose "Remove" in the next dialog. The original CD is required to complete the removal. It is recommended to restart the computer before you do the uninstallation. To modify the installation launch the installation application from the CD. Choose "Modify" in the next dialog. The original CD is required to complete the modification. Pressing SHIFT when the CD is inserted will temporarily disable the Autorun function. For updates visit www.sonyericsson.com ===================================================================== 4. USB DRIVER SOFTWARE ===================================================================== The CD contains driver software for DCU-11 and USB cable (for Z1010 only). When the cable is connected to the computer the Hardware Wizard will start. Follow the wizard and give the path to the drivers. ===================================================================== 4.1 DCU-11 ===================================================================== The software for DCU-11 is located in: <CD/DVD UNIT>\Drivers\DCU-11 To be able to get a connection between the Phone and the PC with the DCU-11 cable, you must configure the Mobile Phone Monitor to listen to the DCU-11 COM Port. 1. Go to the Control Panel -> System -> Hardware -> Device Manager 2. Open up the node Ports (COM & LPT), look which COM port the DCU-11 is connected to. Remember that COM port number. 3. In the Control Panel start the Phone Monitor Option. Select the COM Ports tab. 4. In the COM Ports list, make sure that the DCU-11 COM port is enabled. ===================================================================== 4.2 USB (only applicable for Z1010) ===================================================================== The software for USB is located in: <CD/DVD UNIT>\Drivers\USB Cable\ The PC Software has a default configuration to use this USB cable. ===================================================================== 5. CONFIGURATION ===================================================================== ===================================================================== 5.1 SYNC SETTINGS ===================================================================== Before the first synchronisation, you have to configure the sync settings. You can choose which data types to sync: Contacts, Calendar, Tasks and Notes. You also have the opportunity to set up rules for how the sync should handle conflicts and force a full sync instead of only synchronising updated posts. It is only possible to change "Sync Station Settings" while the phone is connected. If you try to change settings, by right clicking on the "Launcher" in the taskbar notification area, without the phone connected "Sync station Settings" will be greyed out. Behaviour for "Select last changed item" differs between data types. Synchronisation behaviour can be modified by selecting the "Standard synchronisation" tab in Sync Station Settings. Under "Conflict resolution" there is an option for "Select last changed item". This option is only applicable to data types Calendar and Tasks, for data types Contacts and Notes this option will actually result in "Automatically resolve conflicts - keep items in computer, override items in phone" since these data types does not support a last change date. Field matching between PIM and phone Several Personal Information Managers (PIM) are supported on the computer. We will use Microsoft Outlook 2003 as an example when describing field matching between PIM and phone. The phone can only support a limited amount of information, and in the list below we show which fields that are supported. There is also a limitation on field lengths in the phone, therefore long field names will be truncated when displayed in phone. PIM (Outlook 2003) Phone * Data type: Contacts First name: Name: (All characters up to Last name: first space is taken as first name in phone) Job title: Title: Company: Company: E-mail: E-mail: Web page address: Web address: Home phone: Home number: Business phone: Work number: Mobile phone: Mobile number: Business fax: Fax number: Other: Other number: Business Street: Street: Business City: City: Business State/Province: State: Business ZIP/Postal code: Zip code: Business Country/Region: Country: Description field: Info: * Data type: Calendar Subject: Subject: Location: Location: Start date & time: Start date & time: End date & time: End date & time: Reminder: Reminder: Recurrence: Recurrent appointment: Description field: Description: * Data type: Tasks Subject: Subject: Due date: Due date: Status: Status: (limited support in phone) Priority: Priority: Reminder: Reminder: Description field: Description: * Data type: Notes Note: Note: Full Synchronisation In Sync station Settings under tab "Full synchronisation" there is an option for "Merge items in computer and phone". Merge in this case means to add all items that don't match when comparing item by item between PIM and phone. It does not combine two similar items into one item. ===================================================================== 5.2 FIREWALLS ===================================================================== No issues. ===================================================================== 5.3 CONFIGURE Z1010 or K700 series FOR PC CONNECT OVER BLUETOOTH (SYNC, FILE TRANSFER ETC.) ===================================================================== ===================================================================== 5.3.1 TDK BLUETOOTH USB ADAPTOR OR TDK BLUETOOTH PC CARD ===================================================================== Preconditions: Bluetooth SW and HW installed. Sony Ericcson PC Suite installed. Windows 2000, Windows XP or Windows ME. TDK Bluetooth SW version 1.3.2.19 is used for this description. If you are using another version it might work slightly different. First you have to pair your phone with the computer. This only has to be done once. Phone: 1. Go to Connectivity -> Bluetooth and select Turn on. You can also give your phone a more personalised Bluetooth name. The name can be edit under Options. 2. When finished tab the return key. A Bluetooth icon appears in the status bar on the phone. Computer: 3. Open My Bluetooth Place (Found on the desktop or the right menu in TDK Bluetooth icon in system tray). 4. Double click on My Device. 5. Right click on My Bluetooth Serial Port and select Properties. Check which COM port is set. Remember this COM port. 6. Open Phone Monitor Options found in the Control Panel. 7. In the COM Ports tab make sure the COM Port you got from the step 5 is Enabled. 8. Close Phone Monitor Options. 9. Go to My Bluetooth Place and double click on Find Bluetooth Device (or Search for devices in range). 10. An icon will appear for each Bluetooth device found. Right click on the icon with the name you have given your phone and select Pair Device. 11. Type a code for example '123' and then click Ok. 12. After a while a dialogue is asking for a passkey on the phone. Type the same code as above and tap Done. Now your phone and computer are paired. The following steps shall be done when you want to connect your phone. Set the phone Bluetooth to On. 13. In My Bluetooth Place right click the icon for your phone and select Connect Bluetooth Serial Port. If this menu item doesn't exist then you shall select Discover Available Services. From now you will have this menu item. Go back and select it. 14. You will get a Connection Request dialogue on your phone. Tap Accept. The phone icon and the Bluetooth icon in the system tray turns green to indicate that the phone is connected. 15. Now you will probably get a dialog telling you that the Bluetooth Serial Port failed: The remote device closed the connection. This is correct behaviour. 16. If this is the very first time you connect this device you will get a wizard asking for a name (Go ahead with this wizard). Otherwise you are connected and a phone icon will show up in system tray. Now your phone is connected and you can start to synchronize or transfer files. Tip: You can also connect the phone from the system tray icon. Select Quick Connect -> Bluetooth Serial Port ===================================================================== 5.3.2 XIRCOM WIRELESS BLUETOOTH ADAPTER (CREDITCARD/REALPORT2) ===================================================================== Preconditions: Bluetooth SW and HW installed. Sony Ericcson PC Suite installed. Windows 2000, Windows XP or Windows ME. Xircom CreditCard/RealPort2 Bluetooth Adapter Version 1.10 is used for this description. If you are using another version it might work slightly different. First you have to pair your phone with the computer. This only has to be done once. Phone: 1. Go to Connectivity -> Bluetooth and select Turn on. You can also give your phone a more personalised bluetooth name. The name can be edit under Options. 2. When finished tab the return key. A Bluetooth icon appears in the status bar on the phone. Computer: 3. Open Phone Monitor Options found in the Control Panel. 4. Select the COM Ports tab. 5. Enable all the Bluetooth or Unknown connections (should be 8 or 9 of them) then Close Phone Monitor Options. (In fact it is only one of the ports that needs to be enabled but there is no way to know which one at this moment). 6. Open Xircom BlueView (Found in the start menu. Start -> Programs -> Xircom Utilities -> Launch BlueView or the right menu from the Xircom Bluetooth icon in system tray). 7. Select New Devices in Range and click on the Refresh button. 8. An entry will appear for each Bluetooth device found. Double click on the entry with the name you have given your phone. 9. Right click on Serial Port and select Connect. 10. A dialog Connect to remote Bluetooth device appears. Select Permanent (Connect again) and check Pair (Secure with Passkey) Then click OK. 11. A dialog asking for a Passkey appears. Type a code for example '123' and then click Ok. 12. After a while a dialogue is asking for a passkey on the phone. Type the same code as above and tap Done. 13. You will get a Connection Request dialogue on your phone. Tap Accept. Now your phone and computer are paired. The following steps shall be done when you want to connect Your phone. Set the phone Bluetooth to On. 14. Open BlueView, select Known Device and double click on your phone. 15. Right click on Serial Port and select Connect, 16. You will get a Connection Request dialogue on your phone. Tap Accept. The Xircom Bluetooth icon will change appearance to indicate that a device is connected. 17. If this is the very first time you connect this device you will get a wizard asking for a name (Go ahead with this wizard). Otherwise you are connected and a phone icon will show up in system tray. Now your phone is connected and you can start to synchronize or transfer files. 18. If you open the Link Properties. You will see which port is connected. It is not the same port as you can see in BlueView. Now you can deselect the ports you did select in step 4, except the one which is currently connected. ===================================================================== 5.3.3 TOSHIBA BUILT-IN BLUETOOTH MODEM ===================================================================== Preconditions: Toshiba Bluetooth Stack 2.0 installed. Sony Ericcson PC Suite installed. This description is made on Windows 2000 and might work slightly different on other OS. First you have to pair your phone with the computer. This only has to be done once. Phone: 1. Go to Control panel -> Connectivity -> Bluetooth and select Turn on. You can also give your phone a more personalised Bluetooth name. The name can be edit under Options. 2. When finished tab the return key. A Bluetooth icon appears in the status bar on the phone. Computer: 3. Open Phone Monitor Options found in the Control Panel. 4. Select the COM Ports tab. 5. Enable all the Bluetooth or Unknown connections. (In fact it is only one of the ports that needs to be enabled. We will come back to this dialog and disable them later). 6. Close Phone Monitor Options. 7. Go to Start -> Programs -> Bluetooth Toshiba Stack -> Bluetooth Service Centre. 8. Go to the Bluetooth menu -> User Mode and select Office. 9. Go to the Bluetooth menu -> User Mode Properties. 10. Select Enable Auto Power ON select. 11. Select Office and go to the Mode tab. 12. Go to Discoverability mode and select General discoverable mode. 13. Go to Connectivity mode and select Connectable mode. 14. Go to Pairing mode and select Pairable mode. 15. Click Apply first and then OK. 16. Go to the Bluetooth menu -> Device Discovery. 17. A list of devices appears. Right click on the device you want to connect to and select Service Search. 18. Type a code for example '123' and then click Ok. 19. After a while a dialogue is asking for a passkey on the phone. Type the same code as above and tap Done. 20. A list of services appears in the Bluetooth Service Centre dialog on the computer. 21. Right click on Bluetooth Serial Port and select Connect. 22. You will get a Connection Request dialogue on your phone. Tap Accept. Now your phone and computer are paired. The following steps shall be done when you want to connect Your phone. If you have just paired your phone and computer then your phone is set to Discoverable. Normally when you like to connect the phone it is recommended to be set to On. 23. Go to Start -> Programs -> Bluetooth Toshiba Stack -> Bluetooth Service Centre. 24. Select your phone, right click on Bluetooth Serial Port and select Connect. 25. You will get a Connection Request dialogue on your phone. Tap Accept. The status of the device changes from Not Connected to Connected. 26. If this is the very first time you connect this device you will get a wizard asking for a name (Go ahead with this wizard). Otherwise you are connected and a phone icon will show up in system tray. Now your phone is connected and you can start to synchronize or transfer files. 27. If you open the Link Properties. You will see which port is connected. Now you can deselect the ports you did select in step 4, except the one which is currently connected. ===================================================================== 5.4 CONFIGURE Z1010 or K700 series AS MODEM OVER BLUETOOTH ===================================================================== These chapters will describe how to configure different Bluetooth products to be set up for modem use over Bluetooth. When you have followed the instructions you are strongly recommended to install the Sony Ericsson Z1010 Bluetooth (TM) Modem or Sony Ericsson K700 series Bluetooth (TM) Modem. (See Chapter 6 and 7) ===================================================================== 5.4.1 TDK USB ADAPTOR OR TDK PC CARD ===================================================================== Preconditions: Bluetooth SW and HW installed. Sony Ericcson PC Suite installed. Windows 2000, Windows XP or Windows ME. TDK Bluetooth SW version 1.3.2.19 is used for this description. If you are using another version it might work slightly different. 1. First you have to pair your phone with the computer. This only has to be done once and is described in chapter 5.3.1 (step 1 to step 12) 2. Open My Bluetooth Place (Found on the desktop or the right menu in TDK Bluetooth icon in system tray). 3. Double click on Find Bluetooth Device (or Search for devices in range) and then double click on your Sony Ericsson phone. 4. Double-click on the Serial Port on <your phone name> icon. 5. Click properties. 6. If the dialog Bluetooth Connection pops up continue to step 8, if the Bluetooth Properties dialogues pops up then click Configure... and continue to step 8, otherwise the dialog Location information is shown, fill in an area code (any number, for example 1) and then click OK. 7. Click the Cancel button. 8. Right click on My Bluetooth Serial Port and select Properties. Check which COM port is set. Remember this COM port. 9. Now click cancel to leave the Bluetooth connection dialog. And click cancel again to dismiss the previous dialog. 10. Right click on the Mobile Phone Monitor icon in the system tray and select configure. 13. In the COM ports tab make sure the COM port you got from step 8 is Enabled. 15. Wait until the Mobile Phone Monitor icon appears in the system tray, (This can take more than 30 sec). If a wizard appears then follow it to the end. If you like to set up a Dial-Up Network Connection go to Chapter 6. Otherwise you shall go to chapter 7 for description on how to install Sony Ericsson Bluetooth (TM) Modem. Remember the COM port you got from step 8. ===================================================================== 5.4.2 XIRCOM WIRELESS BLUETOOTH ADAPTER (CREDITCARD/REALPORT2) ===================================================================== Preconditions: Bluetooth SW and HW installed. Sony Ericcson PC Suite installed. Windows 2000, Windows XP or Windows ME. Xircom CreditCard/RealPort2 Bluetooth Adapter Version 1.10 is used for this description. If you are using another version it might work slightly different. First you have to pair your phone with the computer. This only has to be done once. 1. First you have to pair your phone with the computer. This only has to be done once and is described in chapter 5.3.2 (step 1 to step 12) 2. Open Xircom BlueView, select Known Device and double click on your phone. 3. Right click Dial-Up Networking and Select Connect. After a while you are connected and in the connection column you will see which port is used, for example COM5. Remember this COM Port. 4. Right click on the Phone Connection Link icon in the system tray and select properties. 5. Make sure the COM port you got from step 3 is NOT selected then close the dialog. 6. Open Phone Monitor Options found in the Control Panel 7. In the COM ports tab make sure the COM port you got from step 3 is Enabled. 8. In the Setup tab. Select "Only display the icon when a phone is connected" and then Click OK. 9. Wait until the Mobile Phone Monitor icon appears in the system tray, (This can take more than 30 sec). If a wizard appears then follow it to the end. If you like to set up a Dial-Up Network Connection go to Chapter 6. Otherwise you shall go to chapter 7 for description on how to install Sony Ericsson Bluetooth (TM) Modem. Remember the COM port you got from step 3. ===================================================================== 6. MOBILE NETWORKING WIZARD OVER BLUETOOTH ===================================================================== Preconditions: Bluetooth SW and HW installed. Sony Ericcson PC Suite installed. Windows 2000, Windows XP or Windows ME. Z1010 or K700 series has to be configured as modem over Bluetooth (See Chapter 5.4). You have to know, which COM port is used for the Bluetooth modem. It depends on the Bluetooth HW/SW. (See Chapter 5.4 how to find that port.) 1. Go to Start -> Programs -> Sony Ericsson -> Mobil Networking Wizard. 2. Click OK. 3. Choose the type of connection to create: packet data or circuit switched data. Now we will install Sony Ericsson Z1010 Bluetooth (TM) Modem or Sony Ericsson K700 series Bluetooth (TM) Modem. If you have already installed it go to step 11. 4. Click Install modem... 5. Click Add. 6. Tick the Don't detect my modem; I will select it from a list check box and click Next. 7. Select Manufacturer Sony Ericsson Mobile Communications and select Sony Ericsson Z1010 Bluetooth (TM) Modem or Sony Ericsson K700 series Bluetooth (TM) Modem. Click next. 8. Select the COM port. Look at Chapter 5.4 CONFIGURE Z1010 or K700 series AS MODEM OVER BLUETOOTH, to find out which COM port to select based on the Bluetooth manufacture. 9. Follow the modem wizard to the end. 10. Click OK on the Phone and Modem Options dialog. The Sony Ericsson Z1010 Bluetooth (TM) Modem or Sony Ericsson K700 series Bluetooth (TM) Modem is installed. Now we shall select it. 11. Select "Sony Ericsson Z1010 Bluetooth (TM) Modem" or "Sony Ericsson K700 series Bluetooth (TM) Modem" in the Sony Ericsson Mobile Networking Wizard and click Next. 12. Enter a name for the dial-Up connection. Click next. 13. Follow the wizard to the end. ===================================================================== 7. INSTALL SONY ERICSSON Z1010 or K700 series BLUETOOTH (TM) MODEM ===================================================================== If you like to use your Sony Ericsson Z1010 or K700 series as a modem it is recommended that you install Sony Ericsson Z1010 Bluetooth (TM) Modem or Sony Ericsson K700 series Bluetooth (TM) Modem. You have to know which COM port is used for the Bluetooth modem. It depends on the Bluetooth HW/SW. (See Chapter 5.4 how to find that port.) Info: This procedure can also be done when using the Dial-Up Networking wizard. (see chapter 6) 1. From the Control Panel Click on Phone and Modem Options. 2. Click the Modem tab. 3. Click Add... 4. Tick the Don't detect my modem; I will select it from a list check box and then click Next. 5. Select Manufacturer Sony Ericsson Mobile Communications and select Sony Ericsson Z1010 Bluetooth (TM) Modem or Sony Ericsson K700 series Bluetooth (TM) Modem. Click next. 6. Select the COM port used for the Bluetooth modem and then click Next. (The result will be that you have two Modems attached to the same COM port. This is OK) 7. Follow the modem wizard to the end. 8. Click OK on the Phone and Modem Options dialog. ===================================================================== 8. MODEM/GPRS USING IR (INFRARED) ===================================================================== ===================================================================== 8.1 WINDOWS 2000 OVER IRDA ===================================================================== You need Windows 2000 Service Pack 3 or later. The automatic installation of the infrared (IR) modem starts when you place your Z1010 or K700 series, with the infrared port enabled, in front of your PC's infrared eye. Although Windows will find your device and install the modem automatically. ===================================================================== 8.2 WINDOWS ME OVER IRDA ===================================================================== The automatic installation of the infrared (IR) modem starts when you place your Z1010, with the infrared port enabled, in front of your PC's infrared eye. Although Windows will find your device and install the modem automatically, the properties of the modem may be incorrect. Check the properties in the Control Panel: 1. In the Control Panel: click on Phone and Modem Options, and select the modem tab. 2. Select the "Sony Ericsson Z1010 IrDA modem". 3. Click on Properties. If the modem is not correctly installed a dialog will appear containing a message similar to this: "The modem properties cannot be displayed because the modem information is corrupt. Remove this modem by clicking Remove and add it again." A workaround for this problem is to manually install the infrared modem: 1. Start the Modems application in the Control Panel. 2. Click "Add". A dialog "Install New Modem" will appear. 3. Select the option "Don't detect my modem, I will select it from a list". 4. Click Next. The next page shows a list of Manufacturers in the left pane. 5. Select "Sony Ericsson Mobile Communications". The right pane will display a list of the modems available. 6. Select the "Sony Ericsson Z1010 IrDA modem". (If the IR modem is not present in the list, click the "Have disk" button and Browse to the installation CD which contains the modem drivers in its Driver directory.) 7. Click Next. 8. The next page presents a list of ports in the lower pane. Select the "Virtual Infrared COM Port". 9. Click Next and the modem will be installed. 10. The new modem will appear in the Modems application. If you did not remove the incorrectly installed modem, the name of the new modem might have number suffix in its name (#2). Make a note of the name of the new modem since you should select this when creating a dial-up connection. ===================================================================== 8.3 WINDOWS XP OVER IRDA ===================================================================== The automatic installation of the infrared (IR) modem starts when you place your Z1010 or K700 series, with the infrared port enabled, in front of your PC's infrared eye. A known issue on WinXP is that a "Standard modem over IR" is installed instead of of the correct ir modem. To replace the "Standard modem over IR" with the Sony Ericsson Z1010 or K700 series modem, follow the steps described below 1. Go to "Control Panel -> System -> Hardware -> Device Manager -> Modems" where you will find a Standard modem over IR. 2. Double click the modem and choose "Driver -> Update Driver". 3. Select the option "Install from a list or specific location (Advanced)". Click "Next". 4. Select the option "Don't search. I will choose the driver to install". Click "Next". 5. In the model list, select "Sony Ericsson Z1010 IrDA modem" or "Sony Ericsson K700 IrDA modem". Click "Next". 6. A dialogue box from Microsoft about Windows Logo testing appears. Click "Continue anyway". 7. Click "Finish".The modem is ready to use and you can run the Mobile Networking Wizard application. ===================================================================== 9. LIMITATIONS ===================================================================== --Synch The total number of items supported in Z1010 and K700 series are: 510 phone numbers (Each Contact can have up to 5 phone numbers, 510 is the total phone numbers) 300 Calendar items 80 Task 10 Notes If there are more data in the PIM than allowed in the phone, the synchronisation will complete successfully, but some items are not synchronised to the phone. It is a good rule to check for the number of items in the phone from time to time to make sure that there is enough space for new items to be synchronised. Under "Conflict resolution" there is an option for "Select last changed item". This option is only applicable to data types Calendar and Tasks, for data types Contacts and Notes this option will actually result in "Automatically resolve conflicts - keep items in computer, override items in phone" since these data types does not support a last change date. --Sound Editor To be able to record from Audio Player in Sound Editor, the user needs to select one Source. Select Source from Audio Recorder, Recording Control is shown. In Recording Control, select Options -> Properties. Activate all option for the volume controls. Choose a Source to record from in Recording Control. The source to choose from depends on the Sound Card and the Operative System on your PC. --File Manager The files copied to the phone are placed into different folders based on the file extension. Therefore it is not allowed to copy certain files into a non corresponding folder. I.e. a mp3 file can not be stored in the images folder. It is not possible to edit a file stored on the phone. You must first move it to the computer before it can be opened. ===================================================================== 10. KNOWN ISSUES April 24, 2004 ===================================================================== General SYMPTOM: Not able to connect the phone to the PC with USB cable on Windows ME (applicable for Z1010 only). SOLUTION: 1. Open the Control Panel. 2. Open System. 3. Select the Device Manager tab. 4. List the Ports. 5. Identify the label “Sony Ericsson USB WMC Device Management”. Check which COM port is set. Remember this COM port. 6. Open Phone Monitor Options found in the Control Panel. 7. In the COM Ports tab make sure the COM Port you got from the step 5 is Enabled. 8. Close Phone Monitor Options. SYMPTOM: File Manager returns: "Unable to copy - an unexpected error has occurred". Click "Try again". The message: "Unable to copy *** - the operation has been aborted". SOLUTION: The phone may not have enough free memory. There will be memory full message on the phone. Free enough memory and download the same file again. SYMPTOM: Problem to download a MMS to the phone with the MMS Composer. "Receiving item" pops up on the device but vanishes pretty quickly. The MMS Composer returns "The file transfer was aborted". Same problem might occur for Image Editor or Sound Editor. In case of Image Editor the error message is "Failed to transfer the image". For Sound Editor the error message is "The file cannot be downloaded". SOLUTION: The phone may not have enough free memory. There will be memory full message on the phone. Free enough memory and download the same file again. Outlook users SYMPTOM: Synchronisation is not possible after disconnecting the computer from the network. SOLUTION: Outlook must be restarted in "offline" mode. SYMPTOM: “Server Busy” dialog SOLUTION: click “Try again”. SYMPTOM: Updates are not transferred correctly. SOLUTION: Wait one minute and initiate another synchronisation. SYMPTOM: When an item has been changed in both PIM and phone in a short period of time and the slightly older version take precedence. SOLUTION: Repeat the change and initiate another synchronisation.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.