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Xerox Network Scanner Utility2 (Ver.4.2.0IE) for Windows(R) NT4.0
Supplementary Notes
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This document provides information about the utility on the following
items:
1. Prerequisites
2. Compatible models
3. Installation
4. Unique functions and cautions/limitations of the utility
5. Cautions/Limitations in the application of this scan driver
6. Revisions in this software version
* To use the scan driver, please select "Xerox Network Scan"
as the TWAIN Data Source from the application.
* This Readme explains the scan driver and Mailbox Viewer2.
Unless otherwise stated, the information provided refers to the two
features.
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1.Prerequisites
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* Required System Configuration
This driver operates on computers with Intel x86 processor,
running Microsoft(R) Windows NT(R) 4.0 English version.
(Make sure that configurations such as the clock speed of
the CPU and memory match the recommended system configuration
of the operating system.)
** Available hard disk space of more than 5 MB for installation
(When importing data from the scanner to Computer, you
need to have a hard disk space double that of the data size.
For full color A3 size document with 600dpi, you need two
times of 200MB,that is 400MB.)
** A display that is able to show more than 256 colors
** Windows NT 4.0 Service Pack 5 onwards
* This utility does not support Terminal Server Edition.
* We recommend that you install a memory size of 128MB and above in
the computer.
* We recommend that you use a display that is able to show more than
65,000 colors.
* It is necessary to configure the TCP/IP settings in the scanner
machine.
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2. Compatible models
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WorkCentre Pro 423/428
DocuColor 1632/2240
WorkCentre 24
WorkCentre M123/M128
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3. Installation
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** Note
When using the Windows Explorer to perform the following operation,
configure the setting to display all files in the Explorer beforehand.
(1) Select "Folder Options" from "View" of the Windows Explorer. The
"Folder Options" window will be displayed.
(2) Click "View" > Select "Show all files" under "Hidden files".
(3) Select the "OK" button to close the "Folder Options" window.
** Installation and uninstallation can only be performed by users
in the Administrators group.
** Both the scan driver and Mailbox Viewer2 can be installed.
* Installing from CD-ROM
Usually, when installing from the "CentreWare Utilities" CD-ROM,
the CentreWare Utilities screen will appear automatically.
Select "Install Scan Driver(S)" from this screen. Follow the instruction
of the activated installer on the screen to proceed.
If the installer is not activated automatically, choose either method
(A) or (B) to install.
* Installing from files downloaded via the Internet
This section describes the installation method from data downloaded
from our website via the Internet. Decompress the file downloaded
from the Internet before proceeding to the following operation.
Choose one of the following methods to install the driver.
(A) Installing by using the "Add/Remove Programs" in Control Panel
1) From the Start menu, select "Settings", followed by "Control
Panel". Double-click the "Add/Remove Programs" icon.
2) Click the "Add New Programs" button in the "Add/Remove Programs"
dialog box and click the "CD or Floppy" button. Click the "Next"
button to proceed. A "Run Installation Program" dialog box will
be displayed.
3) Click the "Browse" button and select the setup.exe file on the
Browse screen. (The setup.exe is in the decompressed Disk 1 folder. )
Click the "Open" button and then click the "Finish" button.
If you are using the "CentreWare Utilities" CD-ROM, the program
can be found in the "Scan\Setup\Disk 1" directory of the CD-ROM drive.
If you are installing from floppy disk, place the first floppy disk into
the floppy disk drive and select the floppy disk drive.
4) Follow the instructions on the Installation screen to proceed.
Specify the directory and the program folder name for
installation.
5) Follow the instructions on the screen to proceed.
After all the necessary files have been copied,
you will be prompted to restart your computer.
Restart accordingly.
(B) Installing by executing SETUP.EXE
1) Select "Run" from the Start menu.
2) Enter the directory for Disk 1 folder and Setup.exe.
For example, if the CD-ROM drive is E,
enter " E:\example\Disk1\Setup".
3) Follow the instructions on the Installation screen to proceed.
Specify the directory and the program folder name for
installation.
4) Follow the instructions on the screen to proceed and
insert the second disk. After all the necessary files have
been copied, you will be prompted to restart your computer.
Restart accordingly.
* Installing from floppy disk
1) Prepare 3 formatted floppy disks.
2) Proceed to the following steps if you are creating from the CD-ROM.
After the file is downloaded from the Internet, decompress the
downloaded file.
3) Copy all the files in the "Disk 1" folder, which was decompressed in
step 2) or in the \Scan\Setup directory of "CentreWare Utilities",
to one of the floppy disks prepared in 1).Next, copy all the files in
"Disk 2" and "Disk 3" folders to the second and third floppy disks
respectively.
* Do not copy by folder; copy only the files in the folder.
This concludes the creation of floppy disk for installation.
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4. Unique functions and cautions/limitations of the utility
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About this Utility
This scan driver is used to import scanned images stored in the
mailbox of the scanner to TWAIN interface-compatible applications
operating on Windows NT4.0 environment.
Select "Xerox Network Scan" as the TWAIN data source.
The Mailbox Viewer2 is a mailbox utility that accesses the mailbox
periodically and sends a notification when a new document is received.
For details on the functions of the utility, refer to the on-line
Help dialog box.
* For customers who have used the DocuColor 1632/2240
Network Scanner Utility or the Network Scanner Utility
When you install the Network Scanner Utility2, the DocuColor 1632/2240
Network Scanner Utility or the Network Scanner Utility that you have
been using will be deleted. As "Xerox DocuColor 1632/2240 Scanner" or
"Xerox Network Scanner Driver" will become "Xerox Network Scan" in the
TWAIN data source, select "Xerox Network Scan".
This utility includes features of the drivers and Mailbox Viewer
thus far.
* Using Personal Firewall (Firewall for Internet Connection)
When this utility is used on a computer installed with Personal
Firewall, the scanner device may not be connected.
Please see the following steps for example.
However, with Firewall set up, it may take a longer time to connect
to the scanner device and import files even if the following settings
are specified.
** Norton Personal Firewall 2003 / 2004
1. Activate the Norton Personal Firewall from the Start menu.
2. Select "Personal Firewall" at the "Status & Settings" screen
and click "Configure".
3. Go to the "Program Control" tab at the settings screen.
4. Click the "Add..." button at "Manual Program Control".
5. Select \Program Files\Xerox\Network Scan\Xrsut12.EXE
and click the "Open" button.
6. Select "Permit" at the "Program Control" screen and click
the "OK" button.
7. Select "General" at the "Choose Application Category" screen
and click the "OK" button.
8. Perform Steps 4 to 7 for \windows\System\Xrsslm12.EXE
also to authorize program control.
Next, activate Mailbox Viewer2 and perform the following steps:
1. Uncheck the "Search local network scanners" check box.
2. Register the scanner to be used.
3. Check "Display registered scanners".
* About TCP/IP Filtering
This utility does not function properly when the "TCP/IP
Filtering" feature of the Internet Protocol (TCP/IP) provided by
Windows is enabled.
* Animation Display When Importing for Scan Driver
The default settings of the "Animation Display When Importing"
for scan driver depends on whether the screen reader is
activated when installing this utility.
The animation will not be displayed if the screen reader is
activated and vice versa.
However, as the diagnosis may not be correct depending on the
environment used, you can change the animation display settings
manually at the "Display Animation When Importing" at the
scan driver settings screen if desired.
* As this Utility is commonly used for multiple models, some functions
or settings will not be displayed depending on the models used.
* This utility cannot operate if there are multiple network cards connected
to the Computer.
* Selecting the scanner device
When activating the utility, you can select the scanner device
operating on the network. (Refer to "2. Compatible models")
The assigned IP address will follow after the scanner device name.
* Changing the scanner device display
The following may cause the activation of the utility to be
slow.
1) When "Use network" is selected on the Change Display screen.
2) When DNS is used for computer search.
3) When the scanner IP address is not registered in the DNS server.
4) If the number of unregistered scanner increases, the speed may
become even slower.
* Limitations when there is a router between the scanner and Computer
In order to access the scanner from a Computer when there is a
router between the client Computer and the network, select the
"Change Display" button to enable "Display other network scanners"
on the Change Display screen and then register the IP address and
device name of the scanner.
If "Display other network scanners" is not enabled, only your
network device will be displayed.
* Displaying the registered network scanners
Other network scanners can also be registered and displayed
in the Network Scanner dialog box in this utility.
When the IP address of a device incompatible to this utility is
registered or when a scanner is not powered up, the device will
still be displayed. However, if this scanner device is selected,
an error message stating, "The selected scanner device does
not exist" will appear.
When this happens, please make sure that the IP address is
correct and the scanner device is powered up.
If the registered device exists on the local network and "Search
local network scanner" is selected, the registered device name
will appear.
* Document deletion timing
When a Computer imports data from a scanner, the document
stored in the Mailbox will be deleted once the last page of the
document has been imported.
It is possible that the document might have been deleted before it
is imported if the importing process is met with the following
interruptions at the Computer:
** an error occurs during the process of compression and
uncompression at the Computer
** the Cancel button of the utility is pressed and the
importing process is cancelled
** the Computer is rebooted
When this happens, the document could not be imported again.
* Limitations when executing the utility
** The scan driver and Mailbox Viewer2 cannot be used at the same
time by the same Computer Moreover, the scan driver cannot be
used in multiple applications.
(1) Depending on the product, when the utility is importing data
from a particular scanner, that scanner cannot be used by
another Computer for data importing.
However, you can display the document list from the utility.
(2) Depending on the product, when a FAX is being transmitted, you
cannot specify the scanner to import data.
However, you can display the document list from the utility.
In both cases (1)(2), you will have to wait until the current job
process is completed before importing data again.
* When a decoding error occurs while a FAX document is being imported
When a decoding error occurs while a FAX document is being
imported, that particular page might not be correctly displayed on
the screen.
* About pages when transmission is disconnected during importing
If transmission between the multi-function machine is disconnected
when importing a document that is stored in the mailbox,
the imported page may not be displayed correctly.
* Importing multiple documents
When importing multiple documents stored in the mailbox,
communication with the machine will be cut off temporarily while
importing each document.
The importing process may be terminated if the scanner is being
used by other computers during this timing.
* When image importing is in progress, select the space key or the
Enter key to cancel.
* Usually when the Cancel button is selected, it becomes suppressed.
Display GUI before selecting Cancel.
However, depending on the progress of the cancellation, GUI may not
be displayed.
* The following character string cannot be used as the path name for
"Temporary Save in", "Save in" and "Folder Naming".
\ / : * ? " < > |
* Text Used for File Name or Location
If text which cannot be displayed using Windows are included in the
file name or location, they will not be displayed correctly at
File Name or Location in the network scanner dialog box.
Moreover, if File name is selected at Folder Naming of the Import
Settings dialog box, text which cannot be displayed correctly will
be changed to "_". If the text cannot be changed, the file name and
location will not be added to the folder.
* If the mailbox is configured not to delete data after importing,
the Mailbox Viewer2 will not be able to import the same data again
after importing it once.
* When there are multiple documents stored in the Mailbox Viewer2,
the Mailbox Viewer2 does not allow you to specify and import only
the specified document.
* When the Mailbox cannot be opened
The document stored in the scanner may be corrupted if an error
message "Invalid password" always appear and the contents of the
Mailbox cannot be displayed even though the Mailbox number and
password are correctly entered.
When this happens, delete the document data that is stored in the
Mailbox from the scanner.
* When the file space specified at "Temporary Save in" and "Save in"
is insufficient
If there is insufficient file space in the specified location at
"Temporary Save in" and "Save in", the documents cannot be imported
correctly and may be destroyed.
Specify a drive with plenty of file space.
* Canceling when uninstallation is in progress
When Cancel is selected during uninstallation, some of the files
left will become defective. As a result, it will not operate
normally and uninstallation cannot be carried out again. If you
have selected Cancel, reinstall to return it to the normal state.
* Cancellation During Version Upgrading
Canceling the installation in process may not allow uninstallation
of the utility that has been already installed.
In this case, re-install the utility before uninstallation.
* Conflicting of Ports
If the port to be used in this utility is being used by another
application or service, the following message will be displayed:
"Network Scanner Utility2 is not available as the port conflicts
with another application or service.
End the application or service first, and then retry."
In this case, you must end the application or service using the port.
After that, re-execute this utility.
Please also refer to the following section on "*** Software
programs and services that cannot be run concurrently".
* Software programs and services that cannot be run concurrently
If the following software programs and services are running on
the same computer as this utility, this utility will not run properly.
Do not run these software programs and services concurrently
with this utility.
<Software programs that cannot be run concurrently>
Fuji Xerox (Ltd) CentreWare Mailbox Agent
Fuji Xerox (Ltd) Document Director
Muratec Sales (Ltd) OfficeBridge
<Services that cannot be run concurrently>
ARCserve Message Engine Service
(Services that use Computer Associates (Ltd) ARCserve2000)
iXOS Jukebox Daemon Services
(Services that use IXOS Software (Ltd) JUKEMAN)
WARSVR Services
(Services that use WarFTP)
* Precautions when using the Internet Explorer (IE3.0/4.0)
When using the Internet Explorer as a browser, priority will be
given to TCP/IP access for Dial-Up Network connection if the
"Connect to the Internet as needed" check box in the Connection tab
of the Internet properties dialog box is checked.
If the check box is checked, the Dial-Up connection window will be
opened each time the scan driver is activated. At this
point, the scan driver will be activated if the Dial-Up
Connection window is cancelled.
* Precautions when using CentreWare Flow Service from Fuji Xerox (Ltd)
Please use the utility that is compatible to the version of CentreWare
Flow Service in-use. For details, please refer to the Readme.txt for
CentreWare Flow Service.
* Notes When Using Freedon Scientific, Inc.'s JAWS for Windows4.5
When JAWS reads the Network Scanner Utility 2, it has the
following restrictions:
** It cannot read the contents in the "Select Directory",
"Warning", "Abort Setup", and "Delete File" dialog boxes in the
right order.
** It reads the word "Password" in the "Enter Mailbox No. and
Password" dialog box twice.
** It can read up to three asterisks in the "Password" input
box of "Enter Mailbox No. and Password" dialog box even if four
or more asterisks are specified in it.
* Notes on the use of the TAB key
During installation, if the TAB key is used sequentially on the
"Select install folder" screen, the focus will be shifted in the
installation path. However, the frame indicating that the focus is
correct in the installation path will not be displayed.
Screen reader such as JAWS will be able to recognize and read
the focus correctly.
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5. Cautions/Limitations in the application of this scan driver
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This section describes the cautions and limitations for individual
applications that are identified.
* All applications
**Importing Huge Images
Depending on the application used, memory error or freezing/hanging
of application may occur when importing huge images.
When this happens, the imported file may be deleted.
Please confirm the specifications of the application before use and
do not import images that exceed the limitations.
**When document scanned in pseudo-grayscale is imported, spots may
appear on the image.
**For applications that do not support multi-page document, only the
first page will be imported even though multiple pages of the scanned
document are imported.
In this case, open the "Settings" dialog box from the "Settings" button
of the scan driver and then select "By page" for the "Display Mode".
As the document information will be divided and displayed one page
at a time with this setting, import the images of these divided
pages one page at a time.
Only the first page will be displayed.
* Fuji Xerox Co., Ltd. DocuWorks Ver. 3.1.6/DocuWorks Ver. 4.0.5
/ DocuWorks Ver. 5.0.2/ DocuWorks Ver. 5.0.3
When images exceeding the size limit specified in DocuWorks are
scanned, an error will occur. For details, please refer to the
DocuWorks Help.
When scanning a long document, the width of the document will
determine the standard paper size to be used. Thus the long
document will be divided equally based on the standard paper size
and become a multi-page document.
If "Fit to Standard Size Paper" is selected, the unintended paper
size may be selected. When this happens, change the settings at
DocuWorks Desk according to your needs.
For example, when the scanner reads an A4 size document as Letter.
In this case, configure the following settings at the DocuWorks
Desk.
1. Select Option... from File of the DocuWorks Desk.
2. Click the "Scan and Import" tab.
3. Check the box next to "Fit to Imported Image".
If the paper size of an imported document is greater than A3 size,
configure the following settings at the DocuWorks Desk to reduce it
to A3 size.
1. Select Option... from File of the DocuWorks Desk.
2. Click the "Scan and Import" tab.
3. Check the box next to "If scanned image exceeds A3 size, fit it
into A3.".
For DocuWorks Ver. 3.1.6, if the first page of an uncompressed
multi-page TIFF file with color and black/white pages imported by
Mailbox Viewer2 is a color page, the file will not be displayed.
For DocuWorks Ver. 3.1.6, all pages of a multi-page TIFF file
imported by Mailbox Viewer2 will be standardized and displayed
in the size of the first page.
When this driver is associated with DocuWorks 5.0 and the scanned
image is imported from the mailbox to DocuWorks Desk, scanning
may fail with a message stating "TWAIN Communication Error" appears.
When this happens, you can install Network Scanner Utility2 Ver. 3.0.4
or later to rectify the problem.
In the previous driver version, problem will occur when the document
name including path length exceeds 126 bytes. In DocuWorks 5.0, the
same problem is expected if the hierarchy of the folder path exists
deep down the directory during standard installation.
If document with width or length exceeding 500mm is scanned, the
area that has exceeded 500mm will not be displayed. For sizes such
as A0, if both the width and height of the original document exceed
500mm, the dimension that will be displayed is 500mm x 500mm.
If the size of the original document exceeds the dimension of A3 size,
follow the steps below.
1. File (F) > DocuWorks Desk Options (O)
2. Select "Scan and Import" tab.
3. Select "If scanned image exceeds A3 size, fit into A3 (M)".
* Adobe Systems, Inc. Adobe(R) Acrobat 4.0/Adobe(R) Acrobat 5.0
If Cancel is selected during the importing process from the scan
driver, an error message will appear. However, you can still
continue to use the scan driver.
The multi-page Tiff file consisting of color and grayscale pages
that is output by Mailbox Viewer2 and compressed in JPEG
format cannot be displayed. Non-compressed multi-page Tiff file
consisting of color and grayscale pages can be displayed.
When importing cannot be performed due to insufficient virtual
memory,you can resolve this problem by changing to an available
drive where the environmental variable TEMP has sufficient disk
space.
When importing to Acrobat cannot be performed due to the
limitations of the image size, an error message stating, "Could
not complete the acquisition because of a problem with the device."
will be displayed.
* Adobe Systems, Inc. Adobe(R) Acrobat 6.0
This scan driver does not support multi-page scanning in Acrobat 6.0.
Open the dialog box using the "Settings" button in the scan driver,
then select "By page" for "Display Mode" and scan one page at a time.
If multiple pages are scanned at a time, the following message is
displayed.
"You are trying to scan pages that have a different format as the page
scanned previously.
The application that you are using cannot perform this operation
properly, scanning is cancelled.
To scan this document, please select "By page" and scan one page
at a time."
The above message is also displayed for documents scanned or
faxed using the same settings.
* Adobe Systems, Inc. Adobe Photoshop 5.5/Adobe Photoshop 6.0
/Adobe Photoshop 7.0
According to Photoshop specifications, a long document of maximum
30000 pixels x 30000 lines can be read by the application. When
this limit is exceeded, an error message will appear if you try to
import the document and after which, the scan driver dialog box
cannot be closed. When this happens, terminate Photoshop by
pressing Alt+Ctr+Del.
Depending on the memory size of the Computer, an error message
stating,"Network connection failed" may appear after "Select
TWAIN_32 Source..." is executed. When this happens, reduce the
memory size by approximately 50% at Memory & Image Cache... of
Preferences from File (for Ver. 5.5) or Edit (for Ver. 6.0).
Only the first page of the multi-page Tiff file output by Mailbox Viewer2
will be displayed.
* Microsoft Corporation Word 2000/Word 2002
* Microsoft Corporation Excel 2000/Excel 2002
* Microsoft Corporation PowerPoint 2000/PowerPoint 2002
Missing pages or document loss may occur when importing By File,
therefore, it is necessary to use By Page.
For Word 2000/Excel 2000/PowerPoint 2000, if the data to be
imported is too large and the resolution is too high, it may
not be imported. Reduce the size of the data or the
resolution.
The multi-page Tiff file that is output by Mailbox Viewer2 cannot be
imported. For Word 2000/Excel 2000/PowerPoint 2000, only the first
color or gray page of the uncompressed multi-page Tiff file will be
displayed. Importing is unavailable for Word 2002/
Excel 2002/PowerPoint 2002/Publisher 2002. Only the first page can
be imported for Front Page 2002.
* Microsoft Corporation PhotoDraw 2000
Document exceeding 3968 lines cannot be read by the application.
Thus documents of the following sizes and resolutions will be
displayed as blank sheets of paper:
A4/Ledger and above with 300dpi
B5/Letter and above with 400dpi
All sizes with 600dpi
However, the scanned images still remain in the mailbox.
You can use other applications or the Mailbox Viewer2 to import the
scanned images. After importing, if the scanned images still remain
in the mailbox, delete them by clicking the Delete button on the
dialog box.
For iFAX documents, the first page will be displayed as a blank
sheet if the mail header of the first page is a 600dpi-product.
When importing multi-page document by file, configure the "Method"
to "Your Scanner Software".
You can find "Method" in the following location:
Select "Scan Picture" from File to display the "Scan" screen.
You will find "Method" on the screen.
The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.
However, the first page of the uncompressed multi-page tiff file will be
displayed.
* Microsoft Corporation PhotoEditor 3.01/PhotoEditor 3.0.2.3
Documents containing both B/W and color pages cannot be scanned.
Mixed size documents cannot be scanned.
If the data to be scanned is too large and the resolution is too
high, it may not be scanned. Reduce the size of the data or the
resolution. iFAX documents will be displayed as blank sheets as the
mail header for first page is 600dpi. However, if you import the
documents by page, you will be able to import from the second page
onwards.
The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.
However, the first page of the uncompressed multi-page tiff file will be
displayed.
Documents with color and black/white pages output by Mailbox Viewer2
cannot be displayed.
Mixed size documents output by Mailbox Viewer2 cannot be displayed.
* Microsoft Corporation Picture It! 2/Picture It! 2000
Document exceeding 3968 lines cannot be read by the application.
If the data to be scanned is too large and the resolution is too
high, it may not be scanned. Reduce the size of the data or the
resolution. iFAX documents will be displayed as blank sheets as the
mail header of the first page is 600dpi. However, if you import the
documents by page, you will be able to import from the second page
onwards.
When importing a document of multiple pages that was scanned using
the Automatic Document Feeder, if the size of each page and the
resolution are different,subsequent pages after the first page may
not be imported correctly.When this happens, select "By page"
and import one page at a time.
If Cancel is selected during the importing process from the scan
driver, an error message will appear. However, you can still
continue to use the scan driver.
For Picture It! 2, the "Smart Task Scan" of "Scanning Method" is
not supported.
For Picture It! 2000, if the "Smart Task Scan" of "Scanning Method"
is selected, an error message will appear when you quit the scan
driver but there will be no problem the next time you use it.
The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.
However, the first page of the uncompressed multi-page tiff file will be
displayed.
* Microsoft Corporation Publisher 2002
The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.
* ScanSoft, Inc. OmniPage(R) Pro 10/OmniPage(R) Pro 11
For OmniPage(R) Pro 10, select "Yes" for "Show TWAIN settings
before scan" of the "TWAIN Scanner Settings".
You can find "TWAIN Scanner Settings" in the following location:
Display the Control Panel screen on the windows. Click "Caere Scan
Manager 5.0" to display the "Caere Scan Manager 5.0" screen.
Select "TWAIN SCANNER" to display the "TWAIN SCANNER
Properties" screen. You will be able to find "TWAIN Scanner Settings".
Do not select "AutoOCR" for OmniPage(R) Pro 10.
For OmniPage(R) Pro 11, if the data to be imported is too large and
the resolution is too high, it may not be imported. Reduce the size
of the data or the resolution.
For OmniPage(R) Pro 10 and OmniPage(R) Pro 11, the documents
cannot be imported by file. Import the documents by page.
* ScanSoft, Inc. Pagis PRO 97/Pagis PRO 3.0
If Cancel is selected during the importing process from the scan
driver, an error message will appear. However, you can still
continue to use the scan driver.
For Pagis PRO 97, configure the correct settings for "Document
Contents" and "Color depth" depending on the type of document
(color/grayscale/black and white) before importing files. In the
event that you have imported the scanned images with incorrect
settings, they will still be stored in the mailbox. Configure the
correct settings and import again. After importing, if the scanned
images still remain in the mailbox, delete them by clicking the
Delete button on the dialog box.
For Pagis PRO 97, if the data to be imported is too large and
the resolution is too high, it may not be imported. Reduce the size
of the data or the resolution.
For Pagis PRO 97, if you quit the scan driver, an error message
will appear but there will be no problem the next time you use it.
For Pagis PRO 97, the documents cannot be imported by file. Import
the documents by page.
For Pagis PRO 3.0, for documents with color and black/white pages,
the display orientation for color and black/white pages may be
different. Uncheck the "Auto Orient" selection to prevent this
problem from occurring.
You can find "Auto Orient" in the following location:
Click the scanner icon on Pagis PRO 3.0 and the "Pagis Scan Tool-
Scanner" screen will be displayed. Select "Properties..." and the
"Properties-Any Document" screen will appear. You will find "Auto
Orient" on the screen.
For Pagis PRO 97, the multi-page Tiff file imported by Mailbox
Viewer2 and compressed in JPEG format cannot be displayed.
For Pagis PRO 97, documents with color and black/white pages
imported by Mailbox Viewer2 cannot be displayed.
* ScanSoft, Inc. TextBridge PRO 98/TextBridge PRO 9.0/
TextBridge PRO Millennium
The limit for a long document is about 20000 lines.
Set the "Scanner Settings" to "Scanner's TWAIN dialog box".
When "TextBridge Settings" is set, importing can be done normally
but the scan driver might not be able to quit normally.
If Cancel is selected during the importing process from the scan
driver, an error message will appear.
TextBridge PRO 98 does not support color and grayscale. In the
event that you have imported the scanned images with incorrect
settings, they will still be stored in the mailbox. You can use
other applications or the Mailbox Viewer2 to import the scanned
images. After importing, if the scanned images still remain in the
mailbox, delete them by clicking the Delete button on the dialog
box.
For TextBridge PRO 98, if you click the TextBridge PRO 98 window
using a mouse when the scan driver screen is displayed, the
scan driver screen will be hidden at the back of the screen. If
this happens, bring it to the front.
For TextBridge PRO 98, if the data to be imported is too large and
the resolution is too high, it may not be imported. Reduce the size
of data or lower the resolution.
For TextBridge PRO 9.0, ServicePack1 is required in order to
activate the scan driver.
For TextBridge PRO 9.0/TextBridge PRO Millennium, the resolution of
the image from the scan driver will be changed by the
application.
The multi-page Tiff file output by Mailbox Viewer2 cannot be
displayed. However, for TextBridge PRO 9.0/TextBridge PRO
Millennium, the first page of the uncompressed multi-page Tiff file
imported will be displayed.
* ScanSoft, Inc. PaperPort DELUXE 8.0
* Visioneer, Inc. PaperPort DELUXE 4.0/PaperPort DELUXE 7.0
The limit for a long document is about 20000 lines.
* WANG Laboratories, Inc. Imaging for Windows Professional Edition
Release 1.1
Importing using Imaging for Windows Professional Edition Release 1.1
will be cancelled if the following have been imported:
When a document with color and black/white pages has been imported
When a mixed size document has been imported
When a document with different resolutions has been imported
When a color document and a black/white document have been imported
at the same time
When documents of different sizes have been imported at the same
time
When documents of different resolutions have been imported at the
same time
When this happens, pages that have been imported correctly will be
stored in the application.
Follow the procedure below to continue scanning.
1. Re-display the list of documents in the computer where importing
was conducted.
2. Select the "Settings" button to open the Settings dialog box.
3. Configure the "Display Mode" to "By page".
4. Import the remaining pages one page at a time.
When importing mixed size documents, all pages are assumed to
have the same size and resolution as the first page. Thus
subsequent pages that are different from the first page may not be
displayed correctly.
When this happens, select "By page" and import one page at a time.
The limit for a long document is about 20000 lines. When this is
exceeded, an error message from Imaging will be displayed.
The multi-page Tiff file output by Mailbox Viewer2 and compressed
in JPEG format cannot be displayed.
--------------------------------------------------
6. Revisions in this software version
--------------------------------------------------
Ver. 3.0.2IE
First release
Ver. 3.0.3IE
Added support to the "Administrators" authorization rights for
French, Italian, German and Spanish OS.
Changed the access rights for "Everyone" group user in the folder
to be installed for the above-mentioned OS.
Resolved the problem of an error "InstallShield Failure"
occurring during installation using Windows NT4.0 and
installation cannot be performed.
Changed InstallShield 6.10 to InstallShield 6.31.
Resolved the problem of insufficient capacity on the FD to store
the file in Disk1.
Ver. 3.6.2IE
Resolved the problem of the stipulated mailbox cannot be accessed
even though the correct mailbox number is entered after text
has been saved to Mailbox Number.
Resolved the problem of the device name not being displayed in a
shared environment with Service for UNIX 2.0.
Resolved the problem of the scroll bar not being enabled when
multiple scanner devices are displayed.
Resolved the problem of detecting a TIFF file in creation, from
the software for monitoring the folder for storing the file of
Mailbox Viewer2 and converting the created TIFF file.
Resolved the problem of scanning using FireWorks being
unavailable.
Increased the number of devices that can be registered in the
dialog box "Change Display" to 50.
Resolved the problem of scanning being unavailable when network
is specified as the save destination in Windows NT4.0.
Resolved the problem of devices with the same name being allowed
to be registered repeatedly.
Resolved the problem of the "Cancel" button cannot be selected
while importing in Mailbox Viewer2.
Resolved the fault of application error occurring while
importing specific Fax documents.
An error message can be displayed when the ports are
conflicting.
Data already imported into the computer before the transmission
with the multi-function machine is cut off while importing
documents stored in the Mailbox can now be retrieved.
Created the "Search local network scanners" option which allows user to
specify whether to search the local network.
Resolved the problem of the inability to move to the "Play"
button using the "Tab" key on WAVE file selection screen on
Mailbox Viewer2.
User can switch whether to display animation while importing from
the scanner driver.
Added a shortcut key for "About" in the pull down menu.
Resolved the problem of high contrast (black & white) on the
display.
Added WorkCentre Pro 423/428 and WorkCentre 24 to compatible
models of Xerox Network Scanner Utility2.
This will uninstall the Xerox Network Scanner Utility V2.9.4IE
and below for WorkCentre Pro 423/428 when Xerox Network Scanner
Utility2 is installed.
Added fax feature for WorkCentre 24.
Changed "File Name" to "File Name or Location" in Folder Naming
in Import Settings of Mailbox Viewer due to the addition of the
fax feature.
Added support for Windows Server 2003.
Ver.4.2.0IE
Added support to display error messages when the ports are
conflicting.
Improved the performance when scanning large volume documents.
Enabled the creation of image data for the successfully decoded data
even if a decoding error has occurred while importing with
Mailbox Viewer2 or scan driver.
Resolved the problem where uninstallation cannot be performed when
double-byte characters are included in the login name.
Added support for Windows Server 2003.
The selections for functions that are not supported by the model that
you are using will be disabled. For models that support additional
options, functions that are provided by these options will be enabled
even if these options are not installed.
The scan driver will always scan one page at a time for multi-page
scanning in Acrobat 6.0.
Improved the scan performance when large amount of documents
are stored in the mailbox.
Added support for WorkCentre M123/M128.
* Checking version information
On each dialog of the Utility, you can click the icon on the
top left to display the pull-down menu and then select "About" to
check the information.
Adobe, Acrobat and Adobe Photoshop are registered trademarks or
trademarks of Adobe Systems Incorporated and its subsidiaries in
each country.
Intel, i486 and Pentium are registered trademark of Intel
Corporation of America.
Microsoft,Windows,Windows NT and Windows Server are
registered trademarks of Microsoft Corporation of America.
All other product/company names are registered trademarks or
trademarks of the respective companies.
Xerox, Able and DocuWorks are registered trademarks of Fuji Xerox.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.