Readme2K_XP.txt Driver File Contents (xerox.zip)

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Xerox Network Scanner Utility2 (Ver.4.2.0IE) for Windows(R) 2000,
Windows(R) XP and Windows Server(TM) 2003 Supplementary Notes
=====================================================================

This document provides information about the utility on the following
items:

  1. Prerequisites
  2. Compatible models
  3. Installation
  4. Unique functions and cautions/limitations of the utility
  5. Cautions/Limitations in the application of this scan driver 
  6. Revisions in this software version


* To use the scan driver, please select "Xerox Network Scan"
  as the TWAIN Data Source from the application.  


* This Readme explains the scan driver and Mailbox Viewer2.
  Unless otherwise stated, the information provided refers to the two
  features.


-----------------------------------------------
1.Prerequisites
-----------------------------------------------

* Required System Configuration

This driver operates on computers with Intel x86 processor,
running Microsoft(R) Windows(R) 2000, Microsoft(R) Windows(R) XP,
and Microsoft(R) Windows Server(TM) 2003.
(Make sure that configurations such as the clock speed of
the CPU and memory match the recommended system configuration
of the operating system.) 

   ** Available hard disk space of more than 5 MB for installation
     (When importing data from the scanner to Computer, you
     need to have a hard disk space double that of the data size.
     For full color A3 size document with 600dpi, you need two
     times of 200MB,that is 400MB.)
   ** A display that is able to show more than 256 colors

* This utility does not support Windows 2000 Server/Advanced Server
  terminal service.


* This utility does not support Windows XP/Windows Server 2003
   Remote Desktop.


* We recommend that you install a memory size of 128MB and above in
  the computer.


* We recommend that you use a display that is able to show more than
  65,000 colors.


* It is necessary to configure the TCP/IP settings in the scanner
  machine. 


* To Customers Using Windows XP ServicePack1

  If Hotfix Q328310 is applied, application errors may occur during
  the installation of Network Scanner Utility2 due to Install Shield. 
  
  Module Name: IKernel.exe
  
  "Command of "Oxyyyyy" referred to the memory of "Oxyyyyy". Memory
  cannot be read. Click the OK button to end the program."
   (yyyyy is an indefinite numeric value.) 
  
  In this case, install Q814995_WXP_SP2_x86_ENU.exe that is released
  by Microsoft Corporation.
  This amendment program can be downloaded from Microsoft
  Corporation's web site.


----------------------------------
2. Compatible models
----------------------------------

WorkCentre Pro 423/428
DocuColor 1632/2240
WorkCentre 24
WorkCentre M123/M128

-------------------------------------------
3. Installation
-------------------------------------------

** Note
  When using the Windows Explorer to perform the following operation,
  configure the setting to display all files in the Explorer beforehand.

 (1) Select "Folder Options" from "View" of the Windows Explorer. The
    "Folder Options" window will be displayed.

 (2) Click "View" > Select "Show hidden files and folders" under 
    "Hidden files and folders".

 (3) Select the "OK" button to close the "Folder Options" window.


** Installation and uninstallation can only be performed by users
  in the Administrators group.  


** Both the scan driver and Mailbox Viewer2 can be installed.


* Installing from CD-ROM
     Usually, when installing from the "CentreWare Utilities" CD-ROM,
     the CentreWare Utilities screen will appear automatically.  
     Select "Install Scan Driver(S)" from this screen. Follow the instruction
     of the activated installer on the screen to proceed.  
     If the installer is not activated automatically, choose either method
     (A) or (B) to install. 

* Installing from files downloaded via the Internet
    This section describes the installation method from data downloaded
    from our website via the Internet. Decompress the file downloaded
    from the Internet before proceeding to the following operation. 

  Choose one of the following methods to install the driver.

 (A) Installing by using the "Add/Remove Programs" in Control Panel
(For Windows XP, use "Add or Remove Programs". Take note that
installation cannot be done from "Scanner and Camera".)

 1) From the Start menu, select "Settings", followed by "Control
    Panel". Double-click the "Add/Remove Programs" icon. 
    
 2) Click the "Add New Programs" button in the "Add/Remove Programs"
    dialog box and click the "CD or Floppy" button. Click the "Next"
    button to proceed. A "Run Installation Program" dialog box will
    be displayed.

 3) Click the "Browse" button and select the setup.exe file on the
    Browse screen. (The setup.exe is in the decompressed Disk 1 folder.)
    Click the "Open" button and then click the "Finish" button.
    If you are using the "CentreWare Utilities" CD-ROM, the program 
    can be found in the "Scan\Setup\Disk 1" directory of the CD-ROM drive.
    If you are installing from floppy disk, place the first floppy disk into
    the floppy disk drive and select the floppy disk drive. 

 4) Follow the instructions on the Installation screen to proceed.
    Specify the directory and the program folder name for installation.

 5) Follow the instructions on the screen to proceed. 
    After all the necessary files have been copied,
    you will be prompted to restart your computer.
    Restart accordingly.

 (B) Installing by executing SETUP.EXE

 1) Select "Run" from the Start menu.

 2) Enter the directory for Disk 1 folder and Setup.exe.  
    For example, if the CD-ROM drive is E, 
    enter " E:\example\Disk1\Setup". 

 3) Follow the instructions on the Installation screen to proceed.
    Specify the directory and the program folder name for
    installation.

 4) Follow the instructions on the screen to proceed and
    insert the second disk. After all the necessary files have
    been copied, you will be prompted to restart your computer.
    Restart accordingly.


* Installing from floppy disk

 1) Prepare 3 formatted floppy disks.
 2) Proceed to the following steps if you are creating from the CD-ROM. 
    After the file is downloaded from the Internet, decompress the 
    downloaded file. 
 3) Copy all the files in the "Disk 1" folder, which was decompressed in 
    step 2) or in the \Scan\Setup directory of "CentreWare Utilities", 
    to one of the floppy disks prepared in 1).Next, copy all the files in
    "Disk 2" and "Disk 3" folders to the second and third floppy disks
     respectively.
     * Do not copy by folder; copy only the files in the folder. 
     This concludes the creation of floppy disk for installation. 


------------------------------------------------------------
4. Unique functions and cautions/limitations of the utility 
------------------------------------------------------------

About this Utility
This scan driver is used to import scanned images stored in the
mailbox of the scanner to TWAIN interface-compatible applications
operating on Windows2000,WindowsXP or WindowsServer2003 
environment. 

Select "Xerox Network Scan" as the TWAIN data source.
The Mailbox Viewer2 is a mailbox utility that accesses the mailbox
periodically and sends a notification when a new document is received.
For details on the functions of the utility, refer to the on-line
Help dialog box.


* For customers who have used the DocuColor 1632/2240 
  Network Scanner Utility or the Network Scanner Utility 
  
  When you install the Network Scanner Utility2, the DocuColor 1632/2240 
  Network Scanner Utility or the Network Scanner Utility that you have
  been using will be deleted. As "Xerox DocuColor 1632/2240 Scanner" or 
  "Xerox Network Scanner Driver" will become "Xerox Network Scan" in the
  TWAIN data source, select "Xerox Network Scan".
  This utility includes features of the drivers and Mailbox Viewer
  thus far.


* Using Personal Firewall (Firewall for Internet Connection)

  When this utility is used on a computer installed with Personal
  Firewall, the scanner device may not be connected. 
  Please see the following steps for example.  
  However, with Firewall set up, it may take a longer time to connect 
  to the scanner device and import files even if the following settings 
  are specified.

  ** Personal Firewall for Windows XP (Firewall for Internet Connection)
      1. Open the properties dialog box for "Local Area Connection"
         of "Network Connections" from "Control Panel".
      2. Go to the "Advanced" tab at the properties dialog box, click
         the "Settings" button and display the "Services" tab at the
         "Advanced" dialog box. 
      3. Click the "Add..." button and open "Service Settings".
      4. Enter any text to "Description of service". 
      5. Enter the IP address of the scanner to be used.
      6. Enter "1605" to both the external and internal port numbers. 
      7. Select TCP.
      8. Click the "OK" button.
      
   Next, activate Mailbox Viewer2 and perform the following steps:  
      1. Uncheck the "Search local network scanners" check box.
      2. Register the scanner to be used.
      3. Check "Display registered scanners".


  ** Norton Personal Firewall 2003 / 2004
      1. Activate the Norton Personal Firewall from the Start menu.
      2. Select "Personal Firewall" at the "Status & Settings" screen
         and click "Configure".
      3. Go to the "Program Control" tab at the settings screen.
      4. Click the "Add..." button at "Manual Program Control". 
      5. Select \Program Files\Xerox\Network Scan\Xrsut12.EXE
         and click the "Open" button.
      6. Select "Permit" at the "Program Control" screen and click
         the "OK" button. 
      7. Select "General" at the "Choose Application Category" screen
         and click the "OK" button.
      8. Perform Steps 4 to 7 for \windows\System\Xrsslm12.EXE
         also to authorize program control.
   (If you are in Windows2000, use \winnt\System32\Xrsslm12.EXE.)  

   Next, activate Mailbox Viewer2 and perform the following steps:  
      1. Uncheck the "Search local network scanners" check box.
      2. Register the scanner to be used.
      3. Check "Display registered scanners".


* About TCP/IP Filtering

  This utility does not function properly when the "TCP/IP 
  Filtering" feature of the Internet Protocol (TCP/IP) provided by 
  Windows is enabled.


* Animation Display When Importing for Scan Driver

  The default settings of the "Animation Display When Importing" 
  for scan driver depends on whether the screen reader is 
  activated when installing this utility. 
  The animation will not be displayed if the screen reader is 
  activated and vice versa.
  However, as the diagnosis may not be correct depending on the
  environment used, you can change the animation display settings
  manually at the "Display Animation When Importing" at the 
  scan driver settings screen if desired.


* As this Utility is commonly used for multiple models, some functions 
  or settings will not be displayed depending on the models used.


* This utility cannot operate if there are multiple network cards connected
  to the Computer.


* Selecting the scanner device

  When activating the utility, you can select the scanner device
  operating on the network. (Refer to "2. Compatible models")
  
  The assigned IP address will follow after the scanner device name.


* Changing the scanner device display

  The following may cause the activation of the utility to be
  slow.

  1) When "Use network" is selected on the Change Display screen.
  2) When DNS is used for computer search. 
  3) When the scanner IP address is not registered in the DNS server.
  4) If the number of unregistered scanner increases, the speed may
     become even slower.


* Limitations when there is a router between the scanner and Computer

  In order to access the scanner from a Computer when there is a
  router between the client Computer and the network, select the
  "Change Display" button to enable "Display other network scanners"
  on the Change Display screen and then register the IP address and
  device name of the scanner.
  
  If "Display other network scanners" is not enabled, only your
  network device will be displayed.  


* Displaying the registered network scanners

  Other network scanners can also be registered and displayed 
  in the Network Scanner dialog box in this utility.  
  When the IP address of a device incompatible to this utility is 
  registered or when a scanner is not powered up, the device will 
  still be displayed.  However, if this scanner device is selected, 
  an error message stating, "The selected scanner device does 
  not exist" will appear.  
  When this happens, please make sure that the IP address is 
  correct and the scanner device is powered up.  
  If the registered device exists on the local network and "Search 
  local network scanner" is selected, the registered device name 
  will appear.  


* Document deletion timing

  When a Computer imports data from a scanner, the document
  stored in the Mailbox will be deleted once the last page of the
  document has been imported.
  It is possible that the document might have been deleted before it
  is imported if the importing process is met with the following
  interruptions at the Computer: 

  ** an error occurs during the process of compression and
     uncompression at the Computer
  ** the Cancel button of the utility is pressed and the
     importing process is cancelled  
  ** the Computer is rebooted

  When this happens, the document could not be imported again.


* Limitations when executing the utility

  ** The scan driver and Mailbox Viewer2 cannot be used at the same
    time by the same Computer Moreover, the scan driver cannot be
    used in multiple applications.

  (1) Depending on the product, when the utility is importing data
      from a particular scanner, that scanner cannot be used by
      another Computer for data importing. 
      However, you can display the document list from the utility. 

  (2) Depending on the product, when a FAX is being transmitted, you
      cannot specify the scanner to import data.
      However, you can display the document list from the utility. 

  In both cases (1)(2), you will have to wait until the current job
  process is completed before importing data again.


* When a decoding error occurs while a FAX document is being imported

  When a decoding error occurs while a FAX document is being
  imported, that particular page might not be correctly displayed on
  the screen.


* About pages when transmission is disconnected during importing

  If transmission between the multi-function machine is disconnected
  when importing a document that is stored in the mailbox,
  the imported page may not be displayed correctly.


* Importing multiple documents
 
  When importing multiple documents stored in the mailbox,
  communication with the machine will be cut off temporarily while
  importing each document.
  The importing process may be terminated if the scanner is being
  used by other computers during this timing.


* When image importing is in progress, select the space key or the
  Enter key to cancel.

  
* Usually when the Cancel button is selected, it becomes suppressed.
  Display GUI before selecting Cancel. 
  However, depending on the progress of the cancellation, GUI may not
  be displayed.


* The following character string cannot be used as the path name for
  "Temporary Save in", "Save in" and "Folder Naming".
  
   \ / : * ? " < > |


* Text Used for File Name or Location

  If text which cannot be displayed using Windows are included in the
  file name or location, they will not be displayed correctly at 
  File Name or Location in the network scanner dialog box.
  Moreover, if File name is selected at Folder Naming of the Import
  Settings dialog box, text which cannot be displayed correctly will 
  be changed to "_". If the text cannot be changed, the file name and
  location will not be added to the folder.


* If the mailbox is configured not to delete data after importing,
  the Mailbox Viewer2 will not be able to import the same data again
  after importing it once.  


* When there are multiple documents stored in the Mailbox Viewer2,
  the Mailbox Viewer2 does not allow you to specify and import only
  the specified document.


* When the Mailbox cannot be opened

  The document stored in the scanner may be corrupted if an error
  message "Invalid password" always appear and the contents of the
  Mailbox cannot be displayed even though the Mailbox number and
  password are correctly entered. 
  When this happens, delete the document data that is stored in the
  Mailbox from the scanner.


* When the file space specified at "Temporary Save in" and "Save in"
  is insufficient
  
  If there is insufficient file space in the specified location at
  "Temporary Save in" and "Save in", the documents cannot be imported
  correctly and may be destroyed. 
  Specify a drive with plenty of file space.
  

* Canceling when uninstallation is in progress

  When Cancel is selected during uninstallation, some of the files
  left will become defective.  As a result, it will not operate
  normally and uninstallation cannot be carried out again. If you
  have selected Cancel, reinstall to return it to the normal state.


* Cancellation During Version Upgrading

  Canceling the installation in process may not allow uninstallation 
  of the utility that has been already installed.
  In this case, re-install the utility before uninstallation.

 
* Windows Picture and FAX Viewer (only for Windows XP)

  Tiff file of color or gray pages imported using Mailbox Viewer 2,
  have been compressed to JPEG cannot be displayed. Tiff file of
  color or gray pages that are not compressed can be displayed.


* Conflicting of Ports

  If the port to be used in this utility is being used by another
  application or service, the following message will be displayed:

    "Network Scanner Utility2 is not available as the port conflicts
     with another application or service.
     End the application or service first, and then retry."

  In this case, you must end the application or service using the port.
  After that, re-execute this utility.
  Please also refer to the following section on "*** Software 
  programs and services that cannot be run concurrently".  


* Software programs and services that cannot be run concurrently

  If the following software programs and services are running on 
  the same computer as this utility, this utility will not run properly.
  Do not run these software programs and services concurrently with this
  utility. 

  <Software programs that cannot be run concurrently>
  Fuji Xerox (Ltd) CentreWare Mailbox Agent
  Fuji Xerox (Ltd) Document Director
  Muratec Sales (Ltd) OfficeBridge

  <Services that cannot be run concurrently>
  ARCserve Message Engine Service
  (Services that use Computer Associates (Ltd) ARCserve2000)
  iXOS Jukebox Daemon Services
  (Services that use IXOS Software (Ltd) JUKEMAN)
  WARSVR Services
  (Services that use WarFTP)


* Notes When Using Freedon Scientific, Inc.'s JAWS for Windows4.5
  
  When JAWS reads the Network Scanner Utility 2, it has the
  following restrictions:

  ** It cannot read the contents in the "Select Directory",
      "Warning", "Abort Setup", and "Delete File" dialog boxes in the
      right order.

  ** It reads the word "Password" in the "Enter Mailbox No. and
      Password" dialog box twice.

  ** It can read up to three asterisks in the "Password" input
      box of "Enter Mailbox No. and Password" dialog box even if four
      or more asterisks are specified in it.


* Notes on the use of the TAB key

  During installation, if the TAB key is used sequentially on the
  "Select install folder" screen, the focus will be shifted in the 
  installation path. However, the frame indicating that the focus is 
  correct in the installation path will not be displayed. 
  Screen  reader such as JAWS will be able to recognize and read
  the focus correctly.


--------------------------------------------------------------
5. Cautions/Limitations in the application of this scan driver
--------------------------------------------------------------

This section describes the cautions and limitations for individual 
applications that are identified.  

* All applications

  **Importing Huge Images
    Depending on the application used, memory error or freezing/hanging
    of application may occur when importing huge images.
    When this happens, the imported file may be deleted. 
    Please confirm the specifications of the application before use and
    do not import images that exceed the limitations.
  **As lesser memory size that can be secured in Windows XP as 
    compared to Windows NT4.0 and Windows 2000, when large-sized 
    image (A0 600dpi-equivalent) is imported, the scan driver will show 
    an error message stating, "Memory Error: Insufficient Memory".  
  **When document scanned in pseudo-grayscale is imported, spots may 
    appear on the image.  

  **For applications that do not support multi-page document, only the 
    first page will be imported even though multiple pages of the scanned 
    document are imported. 
    In this case, open  the "Settings" dialog box from the "Settings" button 
    of the scan driver and then select "By page" for the "Display Mode".
    As the document information will be divided and displayed one page
    at a time with this setting, import the images of these divided
    pages one page at a time.
    Only the first page will be displayed.


* Fuji Xerox Co., Ltd.	   DocuWorks Ver. 3.1.6/DocuWorks Ver. 4.0.5
                           / DocuWorks Ver. 5.0.2/ DocuWorks Ver. 5.0.3

  When images exceeding the size limit specified in DocuWorks are 
  scanned, an error will occur.  For details, please refer to the 
  DocuWorks Help. 

  When scanning a long document, the width of the document will
  determine the standard paper size to be used. Thus the long
  document will be divided equally based on the standard paper size
  and become a multi-page document.
  
  If "Fit to Standard Size Paper" is selected, the unintended paper
  size may be selected. When this happens, change the settings at
  DocuWorks Desk according to your needs.
  
  For example, when the scanner reads an A4 size document as Letter.
  In this case, configure the following settings at the DocuWorks
  Desk.

  1. Select Option... from File of the DocuWorks Desk.
  2. Click the "Scan and Import" tab.
  3. Check the box next to "Fit to Imported Image".
  
  If the paper size of an imported document is greater than A3 size,
  configure the following settings at the DocuWorks Desk to reduce it
  to A3 size.
  
  1. Select Option... from File of the DocuWorks Desk.
  2. Click the "Scan and Import" tab.
  3. Check the box next to "If scanned image exceeds A3 size, fit it
     into A3.".  

  For DocuWorks Ver. 3.1.6, if the first page of an uncompressed
  multi-page TIFF file with color and black/white pages imported by
  Mailbox Viewer2 is a color page, the file will not be displayed.

  For DocuWorks Ver. 3.1.6, all pages of a multi-page TIFF file
  imported by Mailbox Viewer2 will be standardized and displayed
  in the size of the first page.

  When this driver is associated with DocuWorks 5.0 and the scanned 
  image is imported from the mailbox to DocuWorks Desk, scanning 
  may fail with a message stating "TWAIN Communication Error" appears.  
  When this happens, you can install Network Scanner Utility2 Ver. 3.0.4 
  or later to rectify the problem.   
  In the previous driver version, problem will occur when the document 
  name including path length exceeds 126 bytes. In DocuWorks 5.0, the 
  same problem is expected if the hierarchy of the folder path exists 
  deep down the directory during standard installation.  

  If document with width or length exceeding 500mm is scanned, the 
  area that has exceeded 500mm will not be displayed.  For sizes such 
  as A0, if both the width and height of the original document exceed 
  500mm, the dimension that will be displayed is 500mm x 500mm.  
  If the size of the original document exceeds the dimension of A3 size,
  follow the steps below.  

    1. File (F)  > DocuWorks Desk Options (O)
    2. Select "Scan and Import" tab. 
    3. Select "If scanned image exceeds A3 size, fit into A3 (M)". 


* Adobe Systems, Inc.	 Adobe(R) Acrobat 4.0/Adobe(R) Acrobat 5.0

  If Cancel is selected during the importing process from the scan
  driver, an error message will appear. However, you can still
  continue to use the scan driver.
  
  The multi-page Tiff file consisting of color and grayscale pages
  that is output by Mailbox Viewer2 and compressed in JPEG 
  format cannot be displayed.  Non-compressed multi-page Tiff file
  consisting of color and grayscale pages can be displayed.  

  When importing cannot be performed due to insufficient virtual
  memory,you can resolve this problem by changing to an available
  drive where the environmental variable TEMP has sufficient disk
  space.

  When importing to Acrobat cannot be performed due to the
  limitations of the image size, an error message stating, "Could
  not complete the acquisition because of a problem with the device."
  will be displayed.


* Adobe Systems, Inc.	 Adobe(R) Acrobat 6.0

  This scan driver does not support multi-page scanning in Acrobat 6.0.  
  Open the dialog box using the "Settings" button in the scan driver, 
  then select "By page" for "Display Mode" and scan one page at a time.  
  If multiple pages are scanned at a time, the following message is 
  displayed.  

  "You are trying to scan pages that have a different format as the page 
  scanned previously.  
  The application that you are using cannot perform this operation 
  properly, scanning is cancelled.  
  To scan this document, please select "By page" and scan one page 
  at a time."

  The above message is also displayed for documents scanned or 
  faxed using the same settings.  


* Adobe Systems, Inc.	    Adobe Photoshop 5.5/Adobe Photoshop 6.0
                             /Adobe Photoshop 7.0

  According to Photoshop specifications, a long document of maximum
  30000 pixels x 30000 lines can be read by the application.  When
  this limit is exceeded, an error message will appear if you try to
  import the document and after which, the scan driver dialog box
  cannot be closed.  When this happens, terminate Photoshop by
  pressing Alt+Ctr+Del.
  
  Depending on the memory size of the Computer, an error message
  stating,"Network connection failed" may appear after "Select
  TWAIN_32 Source..." is executed. When this happens, reduce the
  memory size by approximately 50% at Memory & Image Cache... of
  Preferences from File (for Ver. 5.5) or Edit (for Ver. 6.0).

  Only the first page of the multi-page Tiff file output by Mailbox Viewer2 
  will be displayed.  


* Microsoft Corporation		Word 2000/Word 2002
* Microsoft Corporation		Excel 2000/Excel 2002
* Microsoft Corporation		PowerPoint 2000/PowerPoint 2002

  Missing pages or document loss may occur when importing By File,
  therefore, it is necessary to use By Page.
  
  For Word 2000/Excel 2000/PowerPoint 2000, if the data to be
  imported is too large and the resolution is too high, it may
  not be imported. Reduce the size of the data or the
  resolution.
  
  The multi-page Tiff file that is output by Mailbox Viewer2 cannot be
  imported. For Word 2000/Excel 2000/PowerPoint 2000, only the first
  color or gray page of the uncompressed multi-page Tiff file will be
  displayed. Importing is unavailable for Word 2002/
  Excel 2002/PowerPoint 2002/Publisher 2002. Only the first page can
  be imported for Front Page 2002. 


* Microsoft Corporation		PhotoDraw 2000

  Document exceeding 3968 lines cannot be read by the application.
  Thus documents of the following sizes and resolutions will be
  displayed as blank sheets of paper:
  
	A4/Ledger and above with 300dpi
	B5/Letter and above with 400dpi
	All sizes with 600dpi
  
  However, the scanned images still remain in the mailbox.
  You can use other applications or the Mailbox Viewer2 to import the
  scanned images. After importing, if the scanned images still remain
  in the mailbox, delete them by clicking the Delete button on the
  dialog box. 
  For iFAX documents, the first page will be displayed as a blank
  sheet if the mail header of the first page is a 600dpi-product. 
 
  When importing multi-page document by file, configure the "Method"
  to "Your Scanner Software". 
  You can find "Method" in the following location:
  Select "Scan Picture" from File to display the "Scan" screen.
  You will find "Method" on the screen.
   
  The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.
  However, the first page of the uncompressed multi-page tiff file will be 
  displayed.  


* Microsoft Corporation		PhotoEditor 3.01/PhotoEditor 3.0.2.3
  
  Documents containing both B/W and color pages cannot be scanned.  
  Mixed size documents cannot be scanned.  
  If the data to be scanned is too large and the resolution is too
  high, it may not be scanned. Reduce the size of the data or the
  resolution. iFAX documents will be displayed as blank sheets as the
  mail header for first page is 600dpi. However, if you import the
  documents by page, you will be able to import from the second page
  onwards. 
  
  The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.  
  However, the first page of the uncompressed multi-page tiff file will be 
  displayed.  
  Documents with color and black/white pages output by Mailbox Viewer2
  cannot be displayed.  
    
  Mixed size documents output by Mailbox Viewer2 cannot be displayed.  


* Microsoft Corporation    Picture It! 2000/Picture It! 
                           Publishing Platinum Edition 2002
  
  Document exceeding 3968 lines cannot be read by the application.
  
  If the data to be scanned is too large and the resolution is too
  high, it may not be scanned. Reduce the size of the data or the
  resolution. iFAX documents will be displayed as blank sheets as the
  mail header of the first page is 600dpi. However, if you import the
  documents by page, you will be able to import from the second page
  onwards. 
  
  When importing a document of multiple pages that was scanned using
  the Automatic Document Feeder, if the size of each page and the
  resolution are different,subsequent pages after the first page may
  not be imported correctly.When this happens, select "By page"
  and import one page at a time.
  
  If Cancel is selected during the importing process from the scan
  driver, an error message will appear. However, you can still
  continue to use the scan driver.

  For Picture It! 2000, if the "Smart Task Scan" of "Scanning Method"
  is selected, an error message will appear when you quit the scan
  driver but there will be no problem the next time you use it.

  The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.  
  However, the first page of the uncompressed multi-page tiff file will be 
  displayed.  
  

* Microsoft Corporation    Publisher 2002
  
  The multi-page Tiff file output by Mailbox Viewer2 will not be displayed.  
  

* ScanSoft, Inc.           OmniPage(R) Pro 10/OmniPage(R) Pro 11
  
  For OmniPage(R) Pro 10, select "Yes" for "Show TWAIN settings
  before scan" of the "TWAIN Scanner Settings".
  
  You can find "TWAIN Scanner Settings" in the following location:
  
  Display the Control Panel screen on the windows. Click "Caere Scan
  Manager 5.0" to display the "Caere Scan Manager 5.0" screen.
  Select "TWAIN SCANNER" to display the "TWAIN SCANNER 
  Properties" screen. You will be able to find "TWAIN Scanner Settings".
  
  Do not select "AutoOCR" for OmniPage(R) Pro 10.
  
  For OmniPage(R) Pro 11, if the data to be imported is too large and
  the resolution is too high, it may not be imported. Reduce the size
  of the data or the resolution.  
  
  For OmniPage(R) Pro 10 and OmniPage(R) Pro 11, the documents
  cannot be imported by file. Import the documents by page.
  
  
* ScanSoft, Inc.           Pagis PRO 97/Pagis PRO 3.0
  
  If Cancel is selected during the importing process from the scan
  driver, an error message will appear. However, you can still
  continue to use the scan driver.

  For Pagis PRO 97, configure the correct settings for "Document
  Contents" and "Color depth" depending on the type of document
  (color/grayscale/black and white) before importing files. In the
  event that you have imported the scanned images with incorrect
  settings, they will still be stored in the mailbox. Configure the
  correct settings and import again. After importing, if the scanned
  images still remain in the mailbox, delete them by clicking the
  Delete button on the dialog box.
  
  For Pagis PRO 97, if the data to be imported is too large and
  the resolution is too high, it may not be imported. Reduce the size
  of the data or the resolution.  
  
  For Pagis PRO 97, if you quit the scan driver, an error message
  will appear but there will be no problem the next time you use it.
  
  For Pagis PRO 97, the documents cannot be imported by file. Import
  the documents by page.
  
  For Pagis PRO 3.0, for documents with color and black/white pages,
  the display orientation for color and black/white pages may be
  different. Uncheck the "Auto Orient" selection to prevent this
  problem from occurring. 
  You can find "Auto Orient" in the following location:
  
  Click the scanner icon on Pagis PRO 3.0 and the "Pagis Scan Tool-
  Scanner" screen will be displayed. Select "Properties..." and the
  "Properties-Any Document" screen will appear. You will find "Auto
  Orient" on the screen.
    
  For Pagis PRO 97, the multi-page Tiff file imported by Mailbox
  Viewer2 and compressed in JPEG format cannot be displayed.
  
  For Pagis PRO 97, documents with color and black/white pages
  imported by Mailbox Viewer2 cannot be displayed.
  
  
* ScanSoft, Inc.           TextBridge PRO 98/TextBridge PRO 9.0/
                           TextBridge PRO Millennium
  
  The limit for a long document is about 20000 lines. 
  
  Set the "Scanner Settings" to "Scanner's TWAIN dialog box".
  When "TextBridge Settings" is set, importing can be done normally
  but the scan driver might not be able to quit normally.
  
  If Cancel is selected during the importing process from the scan
  driver, an error message will appear.

  TextBridge PRO 98 does not support color and grayscale. In the
  event that you have imported the scanned images with incorrect
  settings, they will still be stored in the mailbox. You can use
  other applications or the Mailbox Viewer2 to import the scanned
  images. After importing, if the scanned images still remain in the
  mailbox, delete them by clicking the Delete button on the dialog
  box.
  
  For TextBridge PRO 98, if you click the TextBridge PRO 98 window
  using a mouse when the scan driver screen is displayed, the
  scan driver screen will be hidden at the back of the screen. If
  this happens, bring it to the front.
  
  For TextBridge PRO 98, if the data to be imported is too large and
  the resolution is too high, it may not be imported. Reduce the size
  of data or lower the resolution.
 
  For TextBridge PRO 9.0, ServicePack1 is required in order to
  activate the scan driver.                         
                        
  For TextBridge PRO 9.0/TextBridge PRO Millennium, the resolution of
  the image from the scan driver will be changed by the
  application.
  
  The multi-page Tiff file output by Mailbox Viewer2 cannot be 
  displayed.  However, for TextBridge PRO 9.0/TextBridge PRO
  Millennium, the first page of the uncompressed multi-page Tiff file
  imported will be displayed.

  
* ScanSoft, Inc.           PaperPort DELUXE 8.0
* Visioneer, Inc.          PaperPort DELUXE 4.0/PaperPort DELUXE 7.0

  The limit for a long document is about 20000 lines.


* Eastman Software, Inc.   Imaging for Windows(R)
                          (Only relevant in Windows 2000)

  When importing a document with color and black/white pages,or color
  documents and black/white documents at the same time, the documents
  may be deleted and importing is cancelled. When this happens, pages
  that have been imported correctly will be stored in the application.
  Follow the procedure below to continue scanning.
  
  1. Re-display the list of documents in the computer where importing
     was conducted.
  2. Select the "Settings" button to open the Settings dialog box.
  3. Configure the "Display Mode" to "By page".
  4. Import the remaining pages marked with an *, one page at a time.

  Rough images may be displayed for black/white images. When this
  happens, go to "Display" and check "Grayscale" for a smooth image.

  When importing mixed size documents, all pages are assumed to
  have the same size and resolution as the first page.  Thus
  subsequent pages that are different from the first page may not be
  displayed correctly.
  When this happens, select "By page" and import one page at a time.
  
  The limit for a long document is about 20000 lines.  When this is
  exceeded, an error message from Imaging will be displayed.
  
  The multi-page Tiff file output by Mailbox Viewer2 and compressed
  in JPEG format cannot be displayed.  


--------------------------------------------------
6. Revisions in this software version
--------------------------------------------------

Ver. 3.0.2IE
First release

Ver. 3.0.3IE
Added support to the "Administrators" authorization rights for 
French, Italian, German and Spanish OS. 
Changed the access rights for "Everyone" group user in the folder 
to be installed for the above-mentioned OS.

Resolved the problem of an error "InstallShield Failure" 
occurring during installation using Windows NT4.0 and 
installation cannot be performed.
Changed InstallShield 6.10 to InstallShield 6.31.

Resolved the problem of insufficient capacity on the FD to store 
the file in Disk1. 

Ver. 3.6.2IE
Resolved the problem of the stipulated mailbox cannot be accessed 
even though the correct mailbox number is entered after text 
has been saved to Mailbox Number.

Resolved the problem of the device name not being displayed in a 
shared environment with Service for UNIX 2.0.

Resolved the problem of the scroll bar not being enabled when 
multiple scanner devices are displayed.

Resolved the problem of detecting a TIFF file in creation, from 
the software for monitoring the folder for storing the file of 
Mailbox Viewer2 and converting the created TIFF file.

Resolved the problem of scanning using FireWorks being 
unavailable.

Increased the number of devices that can be registered in the 
dialog box "Change Display" to 50.

Resolved the problem of scanning being unavailable when network 
is specified as the save destination in Windows NT4.0.

Resolved the problem of devices with the same name being allowed 
to be registered repeatedly.

Resolved the problem of the "Cancel" button cannot be selected 
while importing in Mailbox Viewer2.

Resolved the fault of application error occurring while 
importing specific Fax documents.

An error message can be displayed when the ports are 
conflicting.

Data already imported into the computer before the transmission 
with the multi-function machine is cut off while importing 
documents stored in the Mailbox can now be retrieved.

Created the "Search local network scanners" option which allows user to 
specify whether to search the local network.

Resolved the problem of the inability to move to the "Play" 
button using the "Tab" key on WAVE file selection screen on 
Mailbox Viewer2.

User can switch whether to display animation while importing from 
the scanner driver.

Added a shortcut key for "About" in the pull down menu.

Resolved the problem of high contrast (black & white) on the 
display.

Added WorkCentre Pro 423/428 and WorkCentre 24 to compatible 
models of Xerox Network Scanner Utility2.
This will uninstall the Xerox Network Scanner Utility V2.9.4IE 
and below for WorkCentre Pro 423/428 when Xerox Network Scanner 
Utility2 is installed.

Added fax feature for WorkCentre 24.
Changed "File Name" to "File Name or Location" in Folder Naming 
in Import Settings of Mailbox Viewer due to the addition of the 
fax feature.

Added support for Windows Server 2003.

Ver.4.2.0IE
Added support to display error messages when the ports are
conflicting.

Improved the performance when scanning large volume documents.

Enabled the creation of image data for the successfully decoded data 
even if a decoding error has occurred while importing with 
Mailbox Viewer2 or scan driver.

Resolved the problem where uninstallation cannot be performed when
double-byte characters are included in the login name.

Added support for Windows Server 2003.

The selections for functions that are not supported by the model that 
you are using will be disabled. For models that support additional 
options, functions that are provided by these options will be enabled 
even if these options are not installed.  

The scan driver will always scan one page at a time for multi-page
scanning in Acrobat 6.0. 

Improved the scan performance when large amount of documents
are stored in the mailbox. 

Added support for WorkCentre M123/M128.  


* Checking version information
  On each dialog of the Utility, you can click the icon on the
  top left to display the pull-down menu and then select "About" to
  check the information.


Adobe, Acrobat and Adobe Photoshop are registered trademarks or
trademarks of Adobe Systems Incorporated and its subsidiaries in
each country.
Intel, i486 and Pentium are registered trademark of Intel
Corporation of America.
Microsoft,Windows,Windows NT and Windows Server are
registered trademarks of Microsoft Corporation of America.
All other product/company names are registered trademarks or
trademarks of the respective companies.
Xerox, Able and DocuWorks are registered trademarks of Fuji Xerox.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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