AC97HSF_WinXP_rm.txt Driver File Contents (gateway_modem_driver.zip)

This document describes the steps required to properly install the Windows XP Conexant soft modem (HSF) Generic Drivers, which accompany this document. Please understand that the Conexant modem drivers you will be installing are intended for basic modem operations and are generally not supported. 
It is important to ensure that this software is installed for modems using an AC '97 modem solution based on a Conexant Systems chipset. The plug and play information included in the setup files will not prevent the installation of this software on non-Conexant based products. If you need to identify your modem, please read the related section below. 
 
Conexant Systems, Inc.  4/15/2003
            

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Table of Contents

I.     Identify your modem.

II.    Download and extract the generic modem driver from www.conexant.com.

III.   What is new in Windows XP?
   
IV.    Installation Instructions for Windows XP.
     i.  Upgrading or installing the modem driver. (Recommended)
     ii. Upgrading or installing the modem driver using HXFSetup.exe.
  
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I.   Identify your modem.
Download "Check Chipset for correct modem information" as well as the List Modem Application from the modem support area of www.conexant.com.

Check the chipset identification number. (Skip this step if you already know you are using a Conexant AC '97 modem.
i. Print this document or note this section.
ii. Power down your personal computer.
iii. Unplug the power cord to the system.
iv. Open the system by removing the access panel.
v. Remove the modem and read and note the device numbers for the modem.
vi. Replace the modem and the case panel. When finished plug the system in and power up your computer.

Compare the device numbers and the appearance to the information in the correct modem information document. 

Use the List Modem Application to confirm that the modem has been identified by your system and is ready for software installation.
	
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II.  Extracting the generic modem driver.

  1.  Download the Windows XP Conexant soft modem (HSF) Generic Driver from the website (www.conexant.com). 
  2.  Double click on the self-extracting executable file to extract the files to your local drive (C:\).

**Note:  It is recommended that you take note of the exact location of the extracted files, as you will be required to use this information during the installation process.  
         On how to download the generic modem drivers from Coneant, please read the document "Instructions on How to Download Generic Drivers".

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II.  What is new in Windows XP?

  In Windows XP, when the system is booted up it automatically detects the modem and will attempt to install the modem with in-build drivers.  
  Allow about 30 seconds for the Windows XP to recognize the modem installed on the system.  If your installation of Windows XP has a driver that matches the device, the OS will load the software. Once Windows XP has finished installing the in-build drivers now you can proceed with the upgrade. 
  If a Windows XP in build driver is not available, the add new hardware wizard will start and you will be prompted to install drivers for the device.
    
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III.  Instructions for Windows XP.
  
i. Upgrading or installing the modem driver. (Recommended)

1. Disconnect from the Internet when ready to install the Conexant modem drivers. This will prevent the add new hardware wizard from installing drivers from Windows Update. 
2. Open the phone and modem control panel, select the modems tab, highlight modem in the list and click on the properties button.
3. Select the driver tab and click on the Update driver... button. 
4. Select the option to install from a list or specific location and click the next button. 
5. Select the option labeled "Don't search. I will choose the driver to install." Click on the next button. 
6. Click on the Have Disk button and browse to the folder where the modem driver is located, then select the file named UCMNCM5.inf. The modem name will be listed, click next to proceed with the installation.
7. The Windows XP operating system will prompt you with a software installation alert. This dialog explains how the software you are attempting to install has not passed Windows Logo testing. To install drivers click on "Continue Anyway" when prompted. This prompt may occur more then once. Select the option to continue anyway in all cases. 
8. Click on "Finish" as directed and close all of the control panels opened for this installation. The modem may be ready to use, depending on the state of the system when the installation process began. Reboot the system when directed by Windows XP.

ii. Upgrading the modem driver with the Conexant modem drivers using HXFSetup.exe.
1. Disconnect from the Internet when ready to install Conexant modem drivers. This will prevent the add new hardware wizard from installing drivers from Windows Update.
2. Go to the folder where the modem driver is located, C:\HSF_WinXP, and double click on HXFSetup.exe.
3. By clicking on the HXFSetup.exe, you will be uninstalling the current modem driver, if installed, and installing the Conexant soft modem (HSF) generic modem driver that was downloaded from the Conexant website.
4. The Windows XP operating system will prompt you with a software installation alert. This dialog explains how the software you are attempting to install has not passed Windows Logo testing. To install drivers click on "Continue Anyway" when prompted. 
5. The add new hardware wizard will continue to run, installing the Conexant modem drivers. When prompted, selected the option to Install the software automatically (Recommended) and click "Next" to continue.
6. Windows will prompt you again to ensure that you know that the software has not been tested for the Windows logo. Click on "Continue Anyway" to install the modem.
7. Click on "Finish" as directed. The modem may be ready to use, depending on the state of the system when the installation process began. Reboot the system when directed by Windows XP.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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