WACOM TABLET SYSTEM, DRIVER VERSION 4.75
FOR PERSONAL COMPUTERS RUNNING
WINDOWS 95, 98, Me, NT 4.0, WINDOWS 2000,
OR WINDOWS XP
(Service Pack 3 or Later Required for NT 4.0)
USB TABLETS REQUIRE WINDOWS 98, 2000, Me,
OR WINDOWS XP
COPYRIGHT WACOM CO., LTD. 2002
This document contains information that is important,
and information that is too new to have been
incorporated in the User's Manual. There are six
sections in this document:
1. TABLET INSTALLATION - Provides information
about installing the tablet software.
2. WHAT'S NEW IN THIS RELEASE - Lists new
features, fixes, and changes to the software.
3. KNOWN ISSUES AND WORKAROUNDS - Describes
known problems, workarounds, unsupported features
and compatibility issues.
4. OBTAINING WACOM SOFTWARE UPDATES -
Contains information on downloading Wacom software
updates.
5. ORDERING PARTS AND ACCESSORIES - Contains
information for ordering Wacom parts and accessories.
6. OBTAINING TECHNICAL SUPPORT - Contains
contact information for Wacom Technical Support.
TABLET INSTALLATION
For information on connecting the Wacom tablet to
your system and installing the tablet software, refer
to the installation guide that came with your tablet.
WHAT'S NEW IN THIS RELEASE
* EXTENDED MOUSE BUTTONS ADDED *
Extended mouse button support options have been
added under Windows XP and 2000 for all pen or
mouse buttons (except the pen eraser). The new
options are 4th-Click and 5th-Click.
Under Windows XP and 2000, the Intuos2 five
button mouse and lens cursor button settings have
changed. The 4th and 5th button defaults are now
set to 5th-Click and 4th-Click.
* RUN... COMMAND ADDED *
The Run... command was added and provides the
ability to launch an application from a Tool Button,
Tablet Button, or Pop-up Menu. Assigning the
Run... option to a Tool Button or Tablet Button, or
selecting the Add Run Application... button on the
Pop-up Menu tab, displays a dialog box for selecting
an application to launch.
Note: This option is not available if you have not
logged into your system.
* POP-UP MENU TAB CHANGES *
Drop-down menus have been added to the Pop-up
Menu tab, providing you with the ability to change
the font and size of the Pop-up Menu.
* PL & CINTIQ CALIBRATION CHANGES *
For PL and Cintiq series tablets, the calibration
dialog has been updated to provide better
instructions on conducting the calibration.
KNOWN ISSUES AND WORKAROUNDS
* GENERAL NOTES *
WINDOWS XP - WHEN INSTALLING ON
SYSTEMS WITH MULTIPLE USERS
If you install the tablet on a system with multiple
users and the tablet only works on the primary
user desktop, reboot the system.
SAFE MODE - SUPPORT FOR USB TABLETS
If your PC was not configured with a USB keyboard
or USB mouse, it may not support USB devices
while in Windows Safe Mode. In this case, your
tablet will not function in Safe Mode.
WINDOWS NT 4.0 - TABLET NOT FOUND
AT SYSTEM BOOT-UP
If an input device is left on the tablet during
boot-up, NT 4.0 sometimes will register the tablet
as a mouse, and the tablet driver does not load.
To avoid this problem, remove all input devices
from the tablet surface prior to booting up NT 4.0.
FOR LCD/PEN-TABLETS: If your tablet is
not detected after starting or restarting
Windows NT, the NTDETECT program may have
incorrectly identified the tablet as a serial
mouse and loaded the mouse driver. If this occurs,
switch off the tablet’s power for a few seconds,
then turn it back on and restart Windows. To avoid
this problem always power down your tablet when
shutting down or restarting Windows NT.
WINDOWS 95 & 98 -
MISSING SCREEN CURSOR
If you have disconnected a serial mouse and the
screen cursor is not visible, you can reattach the
mouse and add a second serial card for the tablet,
or you can do the following:
1. Press Ctrl+Esc, then type "s" and "c" to open
the Control Panel window.
2. Use the arrow keys to select the Accessibility
Options icon. Then press Enter to open the
Accessibility Properties control panel.
Note that if this icon is not visible, you will
need to install this Windows component using the
Add/Remove Programs control panel.
3. Press Shift+Tab, then right arrow, right arrow
to select the Mouse tab.
4. Press Alt+m to select the Use MouseKeys checkbox.
5. Tab to OK and press Enter.
6. Answer Yes to the prompt on using the setting
for default. The screen cursor should appear.
WINDOWS 98 FIRST EDITION -
USING DIFFERENT USB PORTS
A USB tablet will work only on the USB port where
it was installed. If you plug the tablet into a
different USB port, the Add New Hardware dialog
will display. (Windows must set up the proper
registry information for each port.) To allow the
tablet to work on multiple USB ports, go through
the installation process for each port. It is not
necessary to insert a CD or copy any files since
they are already installed. Select Skip File when
asked to copy a file.
INTUOS TABLETS: AFTER CHANGING THE TABLET
ORIENTATION, TABLET BUTTON ICONS DO NOT
APPEAR
When using the tablet in the Portrait or Landscape
Flipped orientation, the tablet menu button icons
will not display on your monitor. However, the
tablet menu buttons are still functional.
* SOFTWARE COMPATIBILITY NOTES *
MICROSOFT ACCESS V2.0
MS PROJECT 4.0
QUARK EXPRESS
QUICKBOOKS PRO 5.0
Using the pen to click or double-click in a field
causes the screen cursor to freeze. In this
situation, move your PS/2 or serial mouse to
unfreeze the screen cursor.
OBTAINING WACOM SOFTWARE UPDATES
If you have Internet access, you can download the
latest software updates:
USA, Canada, Central and South America (English)
Worldwide Web: http://www.wacom.com/productsupport
Anonymous FTP: ftp.wacom.com/pub/drivers
Europe, Middle East and Africa
Worldwide Web: http://www.wacom-europe.com
Anonymous FTP: ftp://ftp.wacom-europe.com/pub/
Japan
Worldwide Web: http://tablet.wacom.co.jp
Asia Pacific (English)
Worldwide Web: http://ap.wacom.co.jp
ORDERING PARTS AND ACCESSORIES
To purchase parts and accessories, call toll-free:
1-888-884-1870 (USA and Canada only) or visit Wacom's
web site at http://www.wacom.com/wacomdirect/ (USA
only). Outside of the USA and Canada, please contact
your local dealer or distributor, or call the Technical
Support Hotline (see the telephone numbers below).
OBTAINING TECHNICAL SUPPORT
If you need to contact Technical Support, use the
appropriate number for your region:
USA, Canada, Central and South America
Worldwide Web (English):
http://www.wacom.com/productsupport
Phone: +1-360-896-9833
(English, 7:30 am to 5:00 pm Monday - Thursday,
8:30 am to 5:00 pm Friday, Pacific Time)
FAX: +1-360-896-9724 (English)
Email (English):
http://www.wacom.com/productsupport/email.cfm
or
support@wacom.com
Europe, Middle East and Africa
Phone (Austria): +43-(0)1-790 825 550
Phone (Belgium): +32-(0)2-275 0691
Phone (France): +33-(0)1-7020 0070
Phone (Germany): +49-(0)69-6630 8200
Phone (Spain): +34 91 787 0346
Phone (Italy): +39-(0)2-4528 7050
Phone (Netherlands): +31-(0)20-517 4705
Phone (Switzerland): +41-(0)1-212 2818
Phone (United Kingdom): +44-(0)207-744 0831
Phone (Brazil): +011 5041 9515
Phone (Other countries): +49-(0)180-500 4397
FAX: +49-(0)180-500 4398
Email: support@wacom-europe.com
Japan
Phone: +81-(0)47-380-8877
FAX: +81-(0)47-380-8711
Email: tablet@wacom.co.jp
Asia Pacific (English)
Phone: +81-(0)3-3371-1595
FAX: +81-(0)3-3371-1468
Inquiry Form:
http://ap.wacom.co.jp/faq/tablet/inquiry_form.html
Cintiq ICC Profile produced by GretagMacbeth
ProfileMaker Pro.
Wacom is a registered trademark of Wacom
Company, Ltd. in the United States and/or
other countries. All other brand and product
names are trademarks or registered trademarks
of their respective holders.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.