ReadMe File for the Hewlett-Packard HP-GL/2 Driver
for Windows Server 2003 x64 Editions and Windows XP Professional x64 Edition
Product name: HP Designjet HP-GL/2 Driver
for Windows Server 2003 x64 Editions, and
Windows XP Professional x64 Edition
Version number: 6.15
Languages supported: English, French, Italian, German,
Portuguese, Spanish, Japanese, Korean,
Simplified Chinese, Traditional Chinese
Products supported: HP Designjet 5500 42"
HP Designjet 5500ps 42"
HP Designjet 5500 60"
HP Designjet 5500ps 60"
Installation instructions: see detailed instructions at the end
of this file
Platform requirements: Windows Server 2003 x64 Editions or
Windows XP Professional x64 Edition
SOFTWARE APPLICATION NOTES
Internet Links from the Driver's Help File
The driver's help file contains some useful links for users with
access to the Internet.
The pages are:
HP Home Page http://www.hp.com/
HP Designjet Home Page http://www.designjet.hp.com/
Large-File Problems
If you experience some problems when printing very large drawings
or long plots, please ensure that your system drive has at least
800 Mb of free space.
You may also find it helpful to disable print spooling, as
follows:
Under Windows XP or Windows Server 2003:
Start -> Control Panel -> Printer and faxes -> Properties
-> Advanced -> "Print directly to printer"
Timeout for Complex Print Jobs
For particularly complex drawings you may need to change the
printer spool settings. This may be done as follows:
Under Windows XP or Windows Server 2003:
Start -> Control Panel -> Printer and faxes -> Properties
-> Advanced -> "Start printing after last page is spooled"
Color Space
You should select the sRGB color space in your application,
otherwise hue casts may not be printed correctly. No CMYK path is
available in this driver. If you use CMYK color space, your
application will convert it to RGB; ensure that it converts
to sRGB.
Large Images and Adobe Applications
Adobe Photoshop may have difficulty in printing large images at
high resolutions or on large paper sizes. You can check in advance
whether a problem will occur by clicking on the second pane from
the left of the Photoshop status bar. You should see a gray
rectangle representing the printed page, and a white crossed
rectangle on top representing the image. The white rectangle
should be surrounded by the gray one; if not, your image may be
clipped.
To overcome this limitation, click on the "Troubleshooting Menu"
menu in the "Services" tab and check the option "Compatibility
with 16-bit applications". By doing this, the printer driver will
report a lower resolution to the application, which may allow the
large images to be printed. This option should only be used as a
workaround in case of problems, as it reduces the rendering
resolution and can affect the final printed quality. You may
experience a similar problem with Adobe Acrobat.
Choosing Standard Page Sizes in Microsoft Word
If you want to select from a particular group of standard page
sizes (such as ANSI or ISO) in Microsoft Word, you must first
enable those paper sizes in the driver's 'Paper Standards' property page.
INSTALLATION INSTRUCTIONS
You should have Windows running and displaying the desktop;
we recommend rebooting your computer before installing a driver.
Manual Installation
1. If the output you send to the printer will go directly to the
printer by network without being stored on another computer, you
must create a network port before installing the driver (consult
your network documentation or network administrator).
2. Under Windows XP or Windows Server 2003, click Start, Control
Panel, Printers and other hardware, Printer and faxes; then click
Add Printer in the frame labelled "Printer tasks".
3. Follow the steps displayed on your screen, answering the
questions as appropriate. Below is some basic advice for some of
the questions that you may be requested to answer, depending on
your system configuration.
You may be asked whether your printer is connected directly to your
computer, or connected indirectly through another computer.
Select:
* "My computer" or "Local printer" if the output you send to the
printer will go directly to the printer by cable or network
without being stored on another computer.
* "Network printer" if you will send output to the printer via
another computer. In this case, all settings for the printer are
managed by a printer server that has been set up by an
administrator.
If you are prompted for the manufacturer and model of your printer,
Click Have Disk...
Then in the Install From Disk dialog box, enter the location of the
driver on the CD-ROM (the same folder as this ReadMe file) and
click OK. Select your HP Designjet printer from the list and click
Next.
If you want to install several drivers you will need to repeat
this procedure.
You may be asked whether you want to keep the existing driver or
use the new one.
Select "Replace existing driver".
You may be asked whether you want to print a test page.
We recommend that you select "Yes". By printing a test page you
will test the communications link between your system and the
printer.
If you are sharing the driver with Windows 95, 98, or Me, you may
be informed that a file from Windows 95, 98, or Me is needed. All
the necessary files are located two folders up from this ReadMe
file, in the "9X" folder.
(c) Copyright 2001, 2004, 2005 Hewlett-Packard Development Company, LP. All rights reserved.
Version 6.15 August 2005
A limited License is granted for the use of this Software (and
related documentation) only with Hewlett-Packard printers on a
no-cost, sharing basis. You may distribute and copy this Software
(and related documentation) so long as it is strictly for use with
Hewlett-Packard printers, it is not modified and remains a
completely unaltered package, it is not sold for profit, and it is
advertised for use with Hewlett-Packard printers.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.