HAMR56xx
Version: 2.75
Release Date: January 10, 2000
(C) 1998-2000 Smart Link Ltd.
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This document contains release notes and other information about
this product. Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with
your user manual.
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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the
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To print README.TXT, open it in Windows Write, Microsoft Word,
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This file (README.TXT) contains:
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Contents
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1) Installation
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting
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1. Installation
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Important notes:
1) This driver is compatible with motherboards based on the Intel 810,
Intel 820, Intel Banister, VIA VT82C686 and SiS 540 / 630
core logic chipsets. An updated list of compatible motherboards can
be found on Smart Link's web site (www.smlink.com).
2) This version of HAMR56xx was tested only with Microsoft
Windows 2000 (RC3).
3) If HAMR56xx is already installed in your system and you want
to re-install new version, first uninstall HAMR56xx (See
Uninstall Procedure), and only then proceed to install the
new version.
3) Check the HAMR56xx card for proper setting of Primary or
Secondary Codec Mode.
To install HAMR56xx for the first time:
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a) Turn your PC off, and remove the power cord.
NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN
WHEN THE PC IS TURNED OFF. TO PREVENT DAMAGE TO HAMR56XX AND
YOUR PC, REMOVE THE POWER CORD.
b) Plug in the HAMR56xx modem into an AMR slot.
c) Restart your PC.
d) Windows 2000 will instantly detect the HAMR56xx modem and will
start software installation.
e) When requested, point to the HAMR56xx installtion directory on
the floppy disk or CD-ROM.
f) HAMR56xx drivers will be installed.
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2. How to verify installation
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To verify that HAMR56xx is installed correctly, follow these
steps:
a) In "Control Panel > Modems": check for the presence of HAMR56xx
Modem.
b) In "Control Panel > Modems > Properties > Diagnostics" click on
"Query Modem" button and check that the modem responds.
To Check that HAMR56xx is working properly:
a) Run Hyper Terminal.
b) Select the "HAMR56xx Modem" or directl to port option.
c) Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs.
d) Dial any accessible phone number, and see that that phone rings.
e) Dial to another modem (ATDTxxx or via the dial button of the
TAPI interface) and see that a modem session is established.
If you have successfully connected, then HAMR56xx has been
successfully installed.
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3. Uninstall Procedure
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a) Open "Control Panel > Modems" folder and choose "HAMR56xx Modem".
b) Click the "Remove" button.
c) Open "Control Panel > Add/Remove Programs" folder
and choose "HAMR56xx Modem".
d) Click the "Add/Remove" button.
e) Modem drivers will now be removed.
f) Reboot your computer.
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4. Update Procedure
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To update your HAMR56xx drivers, uninstall previous drivers
(see above procedure) and reboot your system.
Then repeat the Installation process, as described in the
above procedure.
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5. Country Selection
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To change the country setting, follow these steps:
a) Click "Start > Settings > Control Panel > Modem Country Selection".
b) Select the required country from the list.
c) Click "Ok".
To verify the change has taken effect:
a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed
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6. Call Progress Sounds
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HAMR56xxx hardware designs typically support four methods
for monitoring call progress (dialtone, DTMF dialing, etc...).
The method you should use depends on your specific hardware:
(a) In hardware through AC-Link:
* Simply connect speakers to the AC97 audio speaker
output
* Then enable and unmute "Telephone" or "Phone in"
in the Playback audio mixer from the speaker icon
that appears in the mixer tray
(b) In software through the audio subsystem:
* Simply connect speakers to the audio card speaker
output.
* Next, click the right mouse button on SLLights in the
Windows System Tray while the modem is loaded in memory.
* Select the speakers on or off as desired.
(c) In hardware directly through the sound card:
* Connect the 4 pin header on the HAMR56xx card to the
TAM header on the audio card/subsytem.
(d) In hardware using the optional HAMR56xx buzzer that may be on the
HAMR56xx card:
* Nothing needs to be done to hear this. It is always on.
You can control the buzzer volume from the
Control Panel/Modem/Properties/Speaker Volume.
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7. Known issues
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7.1 On certain motherboards, call progress can be heard through the system's
speakers. This option is enabled by default, and can be controlled only from
Windows' "Volume Control" application, using the "Telephony" slider.
The 'Speaker' menu option (accessed by right-clicking on the modem icon)
can not mute the modem sound on these motherboards.
7.2 When some systems get into "sleep mode" and an incoming call is received by the
modem, the modem answers but the screen stays blank. This behavior is dependent
on the BIOS and not on the modem. Some BIOS vendors choose to let the modem
answer, but leave the screen blank.
7.3 The NetZero dialer tends to cause the computer to freeze sometimes and causes
some programs such as "Zcast" to close. This behavior was duplicated with other
reference modems as well, so it is not caused by the HAMR56xx modem.
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8. Troubleshooting
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If your modem does not work as expected:
8.1 If ERROR, NO DIALTONE or a similar message is received:
(a) Check whether HAMR56xx is connected to the line.
(b) Use a telephone handset to make sure that the line is
active and that there is a dial tone.
(c) Check to see if the line is a PBX line or a direct analog
phone line. You may need to dial 9, before the actual
desired telephone number (i.e. ATDT9,123-4567).
If, after dialing 9, the modem still cannot detect the PBX
dialtone, try typing ATX3 before dialing.
NOTE that PBX lines typically can only support V.34
rates (33,600 bps, 28,800 bps, ...) and NOT V.90
rates (49,333 bps, 50,666 bps, ...).
8.2 If dialer application (i.e. Hyperterminal) does not detect modem:
Check whether HyperTerminal is configured to the right port.
You can find the HAMR56xx COM port number in
Control Panel/Modems/Properties.
If not, press disconnect and change the port that the dialer
is accessing.
8.3 If you cannot hear the dialtone and DTMF dialing while the modem should
be dialing out :
HAMR56xxx hardware designs typically support four methods for monitoring
call progress (dialtone, DTMF dialing, etc...):
- In hardware through AC-Link.
* Simply connect speakers to the AC97 audio speaker
output
* Then enable and unmute "Telephone" or "Phone in"
in the Playback audio mixer from the speaker icon
that appears in the mixer tray
- In software through the audio subsystem.
* Simply connect speakers to the audio card speaker
output.
* Next, click the right mouse button on SLLights in the
Windows System Tray while the modem is loaded in memory.
* Select the speakers on or off as desired.
- In hardware directly through the sound card.
* Connect the 4 pin header on the HAMR56xx card to the
TAM header on the audio card/subsytem.
- In hardware using the optional HAMR56xx buzzer that may be on the
HAMR56xx card.
* Nothing needs to be done to hear this. It is always on.
You can control the buzzer volume from the
Control Panel/Modem/Properties/Speaker Volume.
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.