TROUBLE.TXT Driver File Contents (3COM_359_TokenLink.zip)

                        3Com (R) Corporation
                     TokenDisk (R) Diskette for
  The 3C359 TokenLink Velocity XL PCI Token Ring Network Interface Card
                         Troubleshooting


 If the diagnostic tests fail, the NIC may not be defective.
 The problem may be incorrect option settings or option settings that 
 conflict with the settings of other boards, or the NIC may be 
 improperly installed. Check the following:

 1.  Make sure that the NIC is completely seated in its slot.  Review
     the installation instructions in the user guide.
     
     NOTE:  Make sure that you turn the computer off before inserting or 
     removing the NIC from the computer. 

 2.  Inspect all cables and connections.

 3.  Make sure that the settings (memory allocations, interrupts, and so on) 
     do not conflict with the system or any other peripheral or software 
     programs installed in the computer.  For a list of system resources 
     commonly used by other peripherals, select "Help" from the main menu, 
     then "Commonly Used Interrupts and I/O Base Addresses" from the submenu.

 4.  The slot in the computer may be defective.  Install the NIC in
     another slot and run the tests again.

 5.  The computer in which the NIC is installed may be defective.
     Install the NIC in a known functioning computer and run the tests
     again.

 6.  Check the ring speed (4 or 16).  Use the View pull-down menu in the 
     Diagnostic Program and select Adapter Information to view the current
     adapter configuration.

 7.  Check for other conflicting devices, such as memory managers or hardware.

 8.  Disable cache on your CPU.

 
 9. Replace the failed NIC with a known working NIC with the same
    configuration.  If the second adapter fails, something is probably
    wrong with the test environment, not with the NIC.

 10. Make sure you have the latest BIOS version for your computer. Contact 
     your computer's manufacturer to make sure you are using  the latest 
     BIOS. Here are the phone numbers for some system manufacturers:

     Company      Phone            Notes
     -------      -----            -----
     ALR*         (800) 257-1230   
     Ambra*       (800) 426-7378   IBM Service   
     AST*         (800) 727-1278   
     AT&T*        (800) 543-9935   
                  (800) 531-2222
     Compaq*      (800) 652-6672   Compaq DeskPRO XL
                  (800) 345-1518   should have a BIOS
                                   dated Oct. 1994 or
                                   later for best
                                   performance.
     Dell*        (800) 626-4308   
                  (800) 624-9896
     Digital      (800) 354-9000   
     Equipment*
     Gateway*     (800) 846-2070   
                  (800) 846-2301
     Hewlett      (800) 322-HPPC   
     Packard*     (800) 752-0900
     IBM*         (800) IBM-3333   
     Micron*      (800) 438-3343   
     Packard      (800) 733-4411   
     Bell*
     Unisys*      (800) 328-0440   
     Zenith*      (800) 227-3360   
     ZEOS*        (800) 554-7172   
                  (800) 228-5390

     * Third-party trademarks and copyrights are the property of
       their respective owners.

 
           (%VER TROUBLE.TXT - Troubleshooting v1.2b)
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

server: ftp, load: 1.20