INTERIM CORRECTION INFORMATION LETTER
UNISYS CORPORATION
JUNE 22, 2004
MEDIA LABEL: NXSERVICES
IC NAME: NX/SERVICES-009.0A.8
BASE RELEASE: 9.0
SOFTWARE:
50.189.8002 COVER/NXSERVICES
50.189.8001 LAUNCHER
50.189.8001 NXSERVICES/ADMINCENTER
50.189.8006 NXSERVICES/CLIENT
50.189.8003 NXSERVICES/FILESERVER
50.189.8001 NXSERVICES/PCDRIVER
50.189.8001 NXSERVICES/SERVER
50.189.8001 SYSTEM/NXSERVICES/DEFAULTCONFIG
The associated Interim Correction package contains software which
has been patched to address problems discovered in the base release
software. Unless otherwise noted below, the base release software
must be installed prior to the installation of this corrective software.
Please be aware that this package may include patches which may not be
included in subsequent releases. If you are concerned about the
inclusion of a specific patch, please contact your local support center
to assist in a determination of its inclusion in a subsequent release.
NOTE: Should the filing of a subsequent UCF for this software become
necessary, please include the level of the software as listed
above.
FEEDBACK REQUEST: After you install this Interim Correction, please
take a few minutes to provide us with feedback on your
installation, and whether the Interim Correction met your needs.
We are very interested in hearing from you; your comments,
suggestions and concerns regarding Interim Corrections are very
important to us. If you have Web access, please use the
following URL to complete the Interim Correction survey:
http://www.support.unisys.com/aseries/Support/fixes.htm
If you have email access but don't have access to the Web,
please send your email address to
WCUCF.Coordinator@Unisys.com for a copy of the survey.
If you have neither Web nor Email access, please call
(949) 380-6326 to obtain a copy of the survey.
INSTALLATION INSTRUCTIONS:
Unisys recommends you install an IC package in the following
situations: when it accompanies the base release software or Software
Support Package, when it corrects a specific problem that you have
encountered, or when it has been recommended by a Unisys support center
to correct or analyze a problem that you have encountered.
Caution: An IC package usually will have been tested less extensively
than the base release software or Software Support Package.
The software in this correction package includes NX/Services and
Redirector MCP environment software, and the NX workstation
utilities Administration Center and Explorer Extensions.
INSTALLING CLIENT ACCESS SERVICES (NX/SERVICES)
ON A CLEARPATH MCP SERVER:
NX/Services updates have several interdependencies between the software
components of this package. This requires scheduling of the
installation of this correction package at a time when all users of
NX/Services, NX/View, and other named pipe client server applications
can be terminated for a brief period of time.
These instructions use <packname> to represent the pack family on which
you have installed NX/Services.
Before beginning the installation process, please review the FALLBACK
INSTRUCTIONS at the end of this document and take any necessary steps
to prepare for possible fall back to the previous software level.
Copy the current version of the affected files to a tape for safe
keeping in case you need to use the fallback instructions. Enter:
COPY *OBJECT/NXSERVICES,
*SYSTEM/NXSERVICES/=
FROM <packname>(PACK) to SAVENXSERVICES
If desired, warn users of NX/Services that it is about to be updated.
For instance, it may be appropriate to use Administration Center
to send a broadcast message to all connected users that:
NX/Services is going to be updated and restarted in 5 minutes.
When you are ready to proceed with the update, bring down all components
of NX/Services as follows:
RUN *OBJECT/NXSERVICES ON <packname>("QUIT NX/SERVICES NOW")
Note: This RUN command results in an RSVP message:
Data will be lost when NX/Services is quit.
AX OK to quit NX/Services.
OK the termination of NX/Services using the <mix num> of the RSVP:
<mix num>AX OK
This Interim Correction can be installed using the manual installation
instructions given below, or if this Interim Correction package
includes a file beginning with the node INSTALLDATAFILE, it may also be
installed using Simple Installation. Installation Center can-not
be used as it depends on having NX/Services running.
For Simple Installation:
Please refer to the appropriate procedures documented in the:
ClearPath Enterprise Servers Simple Installation Operations Guide
(8807 6260)
Ensure that the base release for the given Interim Correction
has been previously installed.
If using Simple Installation, first copy the install file to a pack
family on the system and then specify the install file
on the appropriate screen. If installing from a CD, use the
install file titled INSTALLDATAFILE/SYSTEM/<media name>/CD. If
installing from media other than a CD, use the install file titled
INSTALLDATAFILE/SYSTEM/<media name>.
To install all the files from this Interim Correction package,
leave the Software Product Name field blank or specify *ALL*.
When using Simple Installation to install files that have been
previously copied to disk, select "Specify copy / installation
options", then enter "Y" in the selection that says "Copy file from
Disk instead of from the release media". This action will bring up
a screen on which you can specify the directory name and usercode.
For manual installation:
Install the new files. Enter:
COPY = FROM <tapename> to <packname>(PACK)
Enter the following SL commands:
SL ADMINCENTER = *SYSTEM/NXSERVICES/ADMINCENTER ON <packname>:
TRUSTED, ONEONLY, LINKCLASS=1
SL NAMESERVICE = *SYSTEM/NXSERVICES/NAMESERVER ON <packname>:
MCPINIT, TRUSTED, ONEONLY, LINKCLASS = 1
SL REDIRSUPPORT = *SYSTEM/NXSERVICES/REDIRECTOR ON <packname>:
TRUSTED, LINKCLASS=1
SL CREDENTIALSUPPORT = *SYSTEM/NXSERVICES/CREDENTIALSUPPORT
ON <packname>
For IC Update from the Unisys Product Support Web Site:
1. Double-click on the NXSERVICES.EXE that you downloaded from the
Unisys support web site.
2. In the Unzip To Folder field of the Winzip Self-Extractor
screen, choose a permanent location to extract the files onto
your workstation. Choose the default location, or specify a
permanent location.
3. Choose Unzip to start the file extraction. Choose Close
when the extraction is completed.
4. You will now have two files in the extraction location on your
workstation: NXSERVIC.CON and NXSERVIC.TXT. To UNWRAP
the container (.CON) file, please refer to the instructions
for using the Unisys ClearPath WRAP/UNWRAP mechanism on the
Unisys support website.
5. After UNWRAPping the container file, you will have the IC files
on your ClearPath host in the location you specified in
the unwrap process. At this point run Simple Installation,
following the instructions that were documented earlier in this
letter. Simple Installation will copy the files to
the AdminCenter and NXExtend directories of the INSTALLS share.
6. When Simple Installation completes,
proceed to the instructions below for installing NX/Services
on a Windows system.
Note, it is very important to save the extracted files
in a permanent location on your system because you will need
the AdminCenter.msi and NXExtend.msi files to Modify, Repair,
or Remove your installation at a later date.
DO NOT REMOVE these files from your system.
After either form of installation, restart all components of
NX/Services. Enter:
RUN *OBJECT/NXSERVICES ON <packname>("START <packname>")
INSTALLING ADMINISTRATION CENTER AND EXPLORER EXTENSIONS ON A
WINDOWS-BASED SYSTEM:
All workstations and servers on which Administration Center is
installed should be updated. This is necessary because it is
possible that some old versions of the workstation client software
will not function properly after the server software is updated.
Use the installation instructions provided immediately below.
Any workstations and servers on which Explorer Extensions are
installed may be updated to the new version, if desired.
To install the new version of either utility:
1. From each workstation which requires the new software, connect
to the INSTALLS share on the MCP server updated above.
2. Within the INSTALLS share, change to the appropriate
directory - either AdminCenter or NXExtend.updated.
3. Double-click (launch) the ICUPDATE.VBS file in that directory.
This will initiate the Microsoft Windows Installer. Follow
the instructions given by the Installer.
The IC update will automatically update the previous installed software
components. In other words, it will behave like a service pack and
update the components that have previously been installed.
Subsequent Modify, Repair, or Remove of the Administration Center or
Explorer Extensions installations can be accomplished by running the
respective new .msi file or going to the Control Panel, Add/Remove
Programs, selecting 'Unisys Administration Center' or 'Unisys Explorer
Extensions', then selecting Change or Add/Remove.
Consult the PATCHNOTES files, especially the PATCHNOTES/DEFAULTCONFIG
file, to see if any additional updates to the installation of
NX/Services is required.
FALLBACK INSTRUCTIONS:
FALLBACK FOR FILES ON A CLEARPATH MCP SERVER:
If desired, warn users of NX/Services that it is about to be updated.
When you are ready to proceed with the update, bring down all components
of NX/Services as described in INSTALLATION INSTRUCTIONS.
Restore the previously saved version of these files. Enter:
COPY = FROM SAVENXSERVICES TO <packname>(PACK)
Enter the SL commands and restart NX/Services as described in
INSTALLATION INSTRUCTIONS.
FALLBACK FOR FILES ON A WINDOWS-BASED WORKSTATION OR SERVER:
All workstations and servers on which the updated Administration Center
and Explorer Extensions were installed should be restored to the
previous version, if necessary. To do this, first uninstall this new
version by going to the Start Menu, selecting Control Panel and
Add/Remove Programs. From Add/Remove Programs, select Unisys
<product name>, and select Remove. Then re-install the previous version
using the installation instructions provided with the old version.
IF THE IC UPDATE FAILS:
If the IC Update fails, the Windows Installer will automatically roll
back to the previous install. When the ICUpdate.vbs runs, it generates
a log file and a text file. Please submit these files when you ask us
to analyze the problem. These files will be located under:
C:\Program Files\Common Files\Unisys\MCP\<product name>\
<product name><version-level>.LOG,
C:\Program Files\Common Files\Unisys\MCP\<product name>\
<product name><version>IC.TXT.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.