Xerox WorkCentre XE90fx Readme Table of Contents ================= 1 - Introduction 2 - Install/Uninstall Problems 3 - Operation with other Printers Installed 4 - Default Paper Size & Units of Measure 5 - Printing problems 6 - TWAIN Requirements 7 - TWAIN Problems Introduction ============ This document describes problems and situations encountered installing and using the WorkCentre XE90fx Printer Software. This should help resolve problems or any unusual situations. Install/Uninstall Problems ========================== Windows 95 Plug N Play Installation =================================== Installing the WorkCentre XE90fx printer software using Plug N Play from the CDROM may display an error "Cannot find file SPIPNP.DLL". This problem is solved by changing the directory to the root directory of the CDROM. (Ex D:\ or E:\ ). Installing using Add Printer Wizard =================================== Installing the WorkCentre XE90fx printer software CANNOT be performed using "Add Printer Wizard". Uninstall Problem ================= If the WorkCentre XE90fx printer properties dialog is open and uninstall is performed, the software will not be completely removed. You will have to install the WorkCentre XE90fx software and then uninstall with the dialog closed. Operation with other Printers Installed ======================================= 1) Problems may occur when the WorkCentre XE90fx is installed with other printers that display status information at the PC. The problem is that the 2 status programs conflict. Disabling the other printer status program solves the problem. Status Programs may disabled by: - Remove all other printer manufacture programs started in the STARTUP program group or folder. Restart the computer after deleting. - Status programs may also be started via command lines in SYSTEM.INI & WIN.INI located in the Windows directory. Put a ';' at the start of any line that loads any printer related programs. For Example, The HP 6P status program is started in WIN.INI. The line "LOAD=C:\....\HPLJSW.EXE" starts the status program. Deleting or placing a ; at the start of the line will disable the starting of the status program. Default Paper Size & Units of Measure ===================================== The default paper (Letter or A4) and image shift units of measure (Inch or MM) is based upon the country code set for the Windows operating system. The country code can be set from the Windows "Control Panel" / "Regional Settings". For correct operation, the country code must be set before installing the WorkCentre XE90fx printer software. If the country code changes after installation, the printer software must be installed again. The following table describes the defaults for each language. Default Default Country Code Paper Size Units of Measure ============ ========== ================ English US Letter Inch English UK A4 MM English Others A4 MM English Canadian Letter MM Danish A4 MM French Canadian Letter MM French Others A4 MM German - ALL A4 MM Italian - ALL A4 MM Norwegian - ALL A4 MM Spanish - ALL A4 MM Portuguese - ALL A4 MM Swedish A4 MM Other country codes A4 MM Printing problems ================= - If you have problems printing complex or 14" documents, lower the printer resolution to 300 dpi. - If you get Out of memory error, Lower printer resolution to 300 dpi. - DOS Printing Problem: After installing WorkCentre XE90fx software, The PC should be rebooted. This will correct printing from the DOS prompt. - Print to file: To print to file, change the port to FILE: for the port assigned to the printer. Do not select the application "Print to file" option. - Printing problem with MS WORD97: Word97 may lock up after printing. This may be corrected by setting "Background Printing" OFF. This is found in the Word97 Tools/Options Menu on the Print Tab. - Printing from MS POWERPOINT97: The PowerPoint97 print dialog has Black/White Printing enabled as default. This result is opposite to the screen appearance (Black text on a white background). If Black/White printing is disabled, the result is the same as the screen appearance (White text on a dark background). - If print options selected in the WorkCentre XE90fx series Printer Driver Dialog don't have the expected result, make these print option setting changes in your application. - Printing from Claris Works 4.0: The Xerox WorkCentre XE90fx may not print from ClarisWorks 4.0. In this case, please update the ClarisWorks software module. The updated software module cwup40v2.exe can be downloaded from the from the following address: http://asu.info.apple.com/swupdates.nsf/artnum/n10259. - Printing from CorelDRAW8: The Xerox WorkCentre XE90fx may encounter errors when closing the Status Monitor. In this case, please update the CorelDraw software module to module 8b. The updated software module DR8RevB.exe can be downloaded from the from the following address: http://www.corel.com/support/ftpsite/pub/coreldraw/draw8suite/index.htm TWAIN Requirements ================== To use the Xerox WorkCentre scan function the Xerox WorkCentre XE90fx must be connected to the PC via a 1284 Parallel port that is in ECP mode. Check your PC documentation to determine how to check your computer's Parallel Port mode. You must have scanning software (example- TextBridge Pro) installed on your PC. From within the application you must select the Xerox WorkCentre XE as the "Source". To scan, use the application's Scan function to access the Xerox WorkCentre XE TWAIN Driver Dialog. TWAIN Problems ============== When using Pagis Pro 2.0 to scan originals from the SPF, if Reverse Order is set in the XE90fx TWAIN driver and scanning is cancelled, scanning will continue until all pages in the SPF have been scanned even if the XE90fx TWAIN user interface is no longer displayed. This condition occurs when Reverse Order is set in the Xerox TWAIN driver. You can disable Reverse order in the SPF tab of the XE90fx TWAIN driver. When using Textbridge Pro 98 to scan originals from the SPF, if you want to cancel scanning, you must first click the Cancel button on XE90fx TWAIN driver user interface, and then click the Get Page button of Textbridge Pro 98. For scanning multiple pages you should use the Auto Process button in Textbridge, if you use the Get Page button you should disable Reverse order in the SPF tab of the XE90fx TWAIN driver. When scanning an original from OmniPage Pro using the XE90fx TWAIN scanning software, Show TWAIN settings before scan of OmniPage Pro must be Auto, and Reverse Order of SPF tab of XE90fx TWAIN Scanner must be checked (default). That setting for OmniPage Pro is in the TWAIN Scanner Settings tab of the TWAIN Scanner dialog of the Caere Scan Manager. When using Photoshop 4.0 to scan originals from the SPF, if Reverse Order is set in the XE90fx TWAIN driver and a message such as "Not enough virtual memory space to hold the image. Please resize your scan". is displayed, this message may continue to be displayed even if you click OK. If this condition occurs, exit out of Photoshop 4.0 and expand storage space of Hard Disk. The Imaging accessory of Microsoft Windows NT4.0 does not support the scanning function. as noted by the Microsoft corporation homepage. (1999.November). In the Imaging accessory the Scan New, Select Scanner and Scan Preferences options are unavailable. For details of the information, please refer to the internet homepage of the Microsoft corporation.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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