This document describes the steps required to properly install the Windows 2000 Conexant soft modem (HSF) Generic Drivers, which accompany this document. Please understand that the Conexant modem drivers you will be installing are intended for basic modem operations and are generally not supported.
Conexant Systems, Inc. 12/15/2002
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Table of Contents
I. Extract the generic modem driver.
II. Instructions for Windows 2000.
i. Uninstall and install the Conexant modem drivers with HXFSetup.exe.
III. Testing your modem.
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I. Extracting the generic modem driver.
1. Download the Win2K Conexant soft modem (HSF) Generic Driver from the website (www.conexant.com).
2. Double click on the self-extracting executable file to extract the files to your local drive (C:\).
**Note: It is recommended that you take note of the exact location of the extracted files, as you will be required to use this information during the installation process.
On how to download the Conexant modem drivers please read the document "Instructions on How to Download Generic Drivers".
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II. Installation Instructions for Windows 2000.
i. Uninstall and install the Conexant modem drivers with HXFSetup.exe.
1. Go to the folder where the modem driver is located, C:\HSF_Win2K, and double click on the HXFSetup.exe file.
2. By clicking on the HXFSetup.exe, you will be uninstalling the current modem drivers, if installed, and installing the Conexant soft modem (HSF) generic modem driver downloaded from the Conexant website.
3. The add new hardware wizard will prompt you regarding the digital signature. Click on "Yes" when asked if you would like to continue the installation.
4. Click on Next, then select "Search for a suitable driver for my device (recommended)" and click Next.
5. To direct windows to the drivers click on "Specify Location" only and go the folder where the drivers are located, C:\HSF_Win2K.
7. Click Next on the next window and allow a few seconds for the installation process. Click "Yes" for any digital signature prompts (same as #3)
8. Click on Finish when ready and generic modem driver is installed.
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III. Testing your modem
1. Go to Start->Settings->Control Panel and open the modem control panel (Phone and Modem options in ME & 2K.
-WIN98 Highlight the modem in the list, then click on the More Info button. Windows will communicate with the modem and return the results. If this test is successful then your modem is working and is ready to be used.
-WINME/2K Click on the modems tab, then click on the Properties button. Next select the diagnostics tab and click on the Query Modem button. Windows will communicate with the modem and return the results. If this test is successful then your modem is working and is ready to be used.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.