Xerox CentreWare for Unicenter TNG integration notes: Release 3.0.3 ****************************************************** Installation Notes: The installer installs the following options: Xerox agent and browser files. Xerox Business process view manager. CNF and DAT files updates. Problem management support. Advanced help desk integration. On-Line Help ******************************************************* Supported Devices: 4135, 4230, 4235, 4512, 4517, 4850, 4900, 4915, 4920, 4925, DC230St, DC230LP, DC240ST, DC240LP, DC255ST, DC255LP, DC265ST, DC265LP, DC332LP, DC332ST, DC340ST, DC340LP, DC420ST, DC420LP, DC432ST, DC440ST, DC470, C55, N17, N2025, N2125, N24, N2825, N32, N3225, N40, N4025, NC60, P1235, DC470, DC475, 2045, 2060. ******************************************************* If any previous versions of Xupdate are running they must be terminated in Task manager before running setup. The Xerox agent requires Unicenter TNG version 2.2 GenLevel 9907 or later is used. The Agent will not function properly on earlier versions of Unicenter TNG. 1. The following line MUST be entered in the aws_snmp.cfg file. The installer will make this change if there is a problem you will be notified during the install. BIN_OID 1.3.6.1.2.1.25.3.5.1.2.1 The file is located here: C:\tng\services\config\aws_snmp If you must make this change, run the resetdsm command after editing the file. NOTE: DC230 devices will display only the PING agent as earlier MIB implementations did not support this applications functionality. ****************************************************** Problems fixed in this release: Add new printer devices only no bug fixes. ****************************************************** After install the following steps must be taken for the agent to work properly. 1. Start TNG services "awservices start" 2. In order to show the Xerox printers in a Business Process View run the XUpdate.exe application. Drive:/TNG/XEROX/XUpdate.exe. Update.exe is placed in the startup folder during install. Therefore this only needs to be started after initial install. Upon subsequent reboot the sevice will start automatically. AHD: In order to remove edits made to tngwriter_rule.dat file, the uninstall script saves the most current file as tngwriter_rule.bak. If the AHD server was not running at install, pdmload.bat file will load trouble tickets on the AHD server after it is started. This file is in the Program Files\xerox\centreware4tng directory.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.