Logitech MouseWare README File (c) Copyright 1995-1998 Logitech, Inc. All Rights Reserved. README TABLE OF CONTENTS 1. Installation 1.1 Standard Installation 1.2 DOS Installation 1.3 Drivers Only Installation 1.4 Work Around Installation for Windows 9x (Pentium II 450Mhz systems) 1.5 Work Around Installation for Windows 3.1 1.6 Manually Decompressing Files 2. Uninstall Program 3. Features 3.1 Cloaking Feature for DOS and Windows 3.1 3.2 Zooming in Windows 9x and NT 4.0 4. Troubleshooting 4.1 Detection Problems with PS/2 Pointing Devices 4.2 Serial Port Detection Problems with Serial Pointing Devices under DOS and Windows 3.1 4.3 Conflicts with other Serial Devices 4.4 Power Management Problems 4.5 Logitech Enhanced Mouse Control Panel is not Updated 4.6 Scrolling/wheel related issues 4.7 Cordless Desktop 5. For more information ________________________________________ 1. Installation Before installing any software under Windows NT 4.0, we strongly recommend you create an Emergency Repair Disk using the Repair Disk utility provided by the system (RDISK.EXE). Please note that USB mice are only supported under Windows 98. 1.1 Standard Installation Windows 3.1, Windows 95 (OSR2), Windows 98 (both of them together from now on referred to as Windows 9x when applicable) and Windows NT 4.0. Run Setup.exe from the floppy diskette to install the MouseWare software. 1.2 DOS Installation The MouseWare installation program will only run if Windows is installed on your machine. If your computer runs DOS only, follow the instructions below: 1) Insert the MouseWare diskette into the floppy drive. 2) Change your DOS prompt to match the floppy drive being used. 3) At the A: prompt type: T A: C:\Mouse [Enter] Or at the B: prompt type: T B: C:\Mouse [Enter] 4) Pressing any key will start the copy process. 5) When the manual install is complete, you will need to edit the AUTOEXEC.BAT. Please add the following lines: SET LMOUSE=C:\MOUSE C:\MOUSE\MOUSE.EXE 6) Reboot the computer to make these changes take effect. 1.3 Drivers Only Installation Windows 9x and Windows NT 4.0 have the ability to load device drivers without running the Setup program. Loading the devices drivers this way, however, does not install the user interface programs such as the Logitech Enhanced Mouse Control Center. Using the "Have Disk" function will install only the Logitech mouse drivers and will automatically set up the middle button of a 3/4 button Logitech mouse to do a double click. Please execute the following steps to perform a driver-only installation for Windows 95 and Windows NT 4.0: 1) Click on the "Start" button on the Windows Desktop. 2) Select "Settings", then "Control Panel". 3) From the Control Panel, double click on the Mouse Icon. 4) Select the "General" tab. 5) From the "General" tab, click on "Change". 6) Insert the MouseWare Disk 1 into the disk drive. 7) Click the "Have Disk" button. 8) When prompted, click the Browse button. 9) Depending on the operating system double click on the following folder: a) Win95, for Windows 95 (OSR2) b) WinNT, for Windows NT 4.0 10) Click the "Open" or "OK" button. 11) Click on the "OK" button. 12) Select, "Show all Devices" 13) Under "Models", select the correct model that matches the pointing device type and click on the "OK" button. 14) Windows should now copy the updated mouse drivers to the system. 15) Click on "Close". 16) Windows should now ask you to restart the system for the changes to take effect, click on "YES" to restart the system. Please execute the following steps to perform a driver-only installation for Windows 98: 1) Click on the "Start" button on the Windows 98 Desktop. 2) Select "Settings", then "Control Panel". 3) From the Control Panel, double click on the System icon. 4) Select the Device Manager tab. 5) Double click on the Mouse icon. 6) Double click on the Mouse Type icon. 7) Click on the Driver Tab. 8) Click on the "Update Driver" button. 9) From the "Update Device Driver Wizard" box click the "Next" button. 10) When asked "What do you want Windows to do?" click on the radio button next to: "Display a list of all the drivers in a specific location, so you can select the driver you want." 11) Click on the "Next" button. 12) Insert the MouseWare Disk 1 into the disk drive. 13) Click on the "Have Disk" button. 14) When prompted, click the "Browse" button. 15) Double Click on the Win98 folder. 16) Click the "OK" button. 17) Click the "OK" button again. 18) Under "Models", select the correct model that matches the pointing device type and click on the "Next" button. 19) Click the "Next" button, then click on "Next" again. 20) Click the "OK" button. 21) Click the "Browse" button and select the A: drive and the Win95 folder and click on "OK" button. 22) Click the "OK" to copy files. 23) Click the "Browse" button and select the Win98 folder, then click "OK", then click "OK" again to copy files. 24) Click on the "Finish" button. 25) Windows 98 may request that you restart your system. Click on the "Yes" button to restart. 1.4 Work Around Installation for Windows 9x (Pentium II 450Mhz systems) If you experience difficulty running the installation program, under Windows 9x, try launching the installer while running Windows 9x in Safe Mode. Please note that you may need to install MouseWare while running Windows9x in Safe Mode on some new Pentium II 450Mhz system. To install MouseWare manually under Windows 95, restart your computer and press the F8 key when "Starting Windows95" appears. To install MouseWare manually under Windows 98, restart your computer and hold down the Control Key until you see the Microsoft Startup Menu. Now select Safe Mode and rerun the MouseWare Setup program. If the Safe Mode installation fails, install MouseWare from the command line. Restart your system as described above and select "Command Prompt only" from the Microsoft Startup Menu. Insert the MouseWare diskette #1 into either the A: or B: drive. At the MS-DOS prompt type "A:" or "B:" depending on the drive you are using. Then type "T95 A:" or "T95 B:". This will expand all the compressed files. After running this you will need to load the drivers. See section 1.3 for a description on how to do this. 1.5 Work Around Installation for Windows 3.1 If you experience difficulty running the installation program, you may want to do a manual installation. Refer to section 1.2 and proceed with the installation for DOS. Before rebooting you need to edit the SYSTEM.INI file located in the WINDOWS directory. Please change the following lines to read as follows: [boot] mouse.drv=C:\MOUSE\LMOUSE.DRV [386Enh] mouse=C:\MOUSE\LVMD.386 1.6 Manually Decompressing Files Several files on the installation disk have been compressed. These files must be decompressed before you can use them. The SETUP program automatically decompresses these files during installation. However, should the need arise, we have provided a method for you to manually decompress these files. Compressed files have file names that end with a tilde sign (~). To decompress a file manually, use the LGEXPAND.EXE utility provided on the installation disk. For example, to decompress the file "WMOUSECC.EXE" to your hard disk, type: A:\lgexpand A:\WMOUSECC.EX~ C:\MOUSE\WMOUSECC.EXE Please make sure that the destination directory (C:\MOUSE in this example) exists before you issue this command. 2. Uninstall Program MouseWare can be removed from Windows 9x and NT 4.0 by clicking the Add/Remove Programs icon in the Windows 9x or NT 4.0 Control Panel. Select Logitech MouseWare and press the Remove button. Windows 9x Logitech MouseWare drivers will be removed from the system if setup finds alternate compatible drivers for a device in MSMOUSE.INF. Should this not be the case you can manually change the driver to another one as described in section 1.3. 3. Features 3.1 Cloaking Feature for DOS and Windows 3.1 The MouseWare DOS mouse driver works in conjunction with a special interface program called "Cloaking". The CLOAKING.EXE interface program allows the DOS mouse driver, MOUSE.EXE, to be loaded in extended memory, freeing valuable conventional and upper memory for DOS applications. CLOAKING.EXE is automatically installed during the standard MouseWare installation for Windows 3.1. Cloaking works in conjunction with a supported memory manager to enable the mouse driver to load in extended memory, using a mere 1k of conventional or upper memory. CLOAKING.EXE will work with any of the following extended memory managers: EMM386.EXE Microsoft HIMEM.SYS Microsoft RM386.EXE 3.03 or later Helix QEMM386.SYS 7.1 Quarterdeck 386MAX.SYS 5.0 Qualitas You will need to be running one of these programs in order to use CLOAKING.EXE. The EMM386.EXE and HIMEM.SYS programs are included with DOS versions 5.0 and above, and with Windows. Installing Cloaking: Under Windows 3.1, the installation program copies CLOAKING.EXE in the mouse directory and loads CLOAKING.EXE in your AUTOEXEC.BAT file. This will occur if your DOS version is 6.0 or greater, you are running EMM386.EXE, and you are not already loading a version of CLOAKING.EXE. If you are running DOS only, you will need to do the changes manually. If you wish to install CLOAKING.EXE in the CONFIG.SYS file, add the line: "DEVICE=C:\MOUSE\CLOAKING.EXE" after the supported memory manager is loaded. If you wish to install cloaking in the AUTOEXEC.BAT file, add the line: "C:\MOUSE\CLOAKING.EXE" before the mouse driver is loaded. 3.2 Zooming in Windows 9x and NT 4.0 In Windows 9x and Windows NT 4.0, some applications, as Office97, support the zooming. To zoom in such applications, just press the [Ctrl] key and roll your mouse's wheel (if any) or use the Universal Scroll button assignment. Be sure your application is Office 97 compliant and supports the zoom function. 4. Troubleshooting 4.1 Detection Problems with PS/2 Pointing Devices If your mouse is connected to the mouse port and is not detected by the system, attempt the following step(s): 1) Your mouse port might need to be enabled through the SETUP menu of your computer. Please check your computer documentation regarding the SETUP menu. 2) If you have a mouse with both serial and mouse port adapters, connect the mouse to the computer through the serial port. Reboot and check if the mouse is detected properly. 3) If adapter(s) were not included in your package, your mouse was designed to work on only one type of port (Serial OR PS/2). Refer to your package for the type of port your mouse supports. If the problem persists, please check for a possible computer BIOS ROM upgrade from your computer manufacturer. Some notebook systems, such as IBM ThinkPad, have both an external Mouse Port and an integrated Pointing Stick, which is connected to the Mouse Port. If your mouse is having difficulty running on the Mouse Port of this type of system, try using the serial port instead. The 500/700 series of IBM Thinkpad require you to disable the internal pointer stick or you may not get wheel/roller function. 4.2 Serial Port Detection Problems with Serial Pointing Devices under DOS and Windows 3.1 If your mouse is connected to the serial port and is not detected by the system, add the following modification to the MOUSEDRV.INI file and reboot: [Technical] Timing=Hardware or load the DOS driver with the following parameter MOUSE.EXE NOINI 4.3 Conflicts with other Serial Devices 1) Windows 9x If you have problems operating other serial devices together with MouseWare, in Windows 95 run Regedit.exe, edit the key: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersio n\Global\PortSearchOrder and remove the unused COM ports. 2) Windows NT 4.0 If you have problems operating other serial devices together with MouseWare, in Windows NT 4.0 run Regedit.exe, edit the key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\lsermou s\Parameters\Global\PortSearchOrder and remove the unused COM ports. 3) Windows 3.1x and DOS In Windows 3.1 edit the parameter "PortSearchOrder" in the [Global] section of the file MOUSEDRV.INI located in the C:\MOUSE directory and remove the unused COM port. 4.4 Power Management Problems If your mouse freezes when waking your PC up from suspend, in Windows 9x run Regedit.exe and edit the key: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\T echnical\APMMode="Off" In Windows 3.1 edit the parameter "APMMode" in the [Technical] section of the file MOUSEDRV.INI 4.5 Logitech Enhanced Mouse Control Panel is not Updated Under Windows 9x if the Mouse properties has not been updated to Logitech Enhanced Mouse Control Center, verify you have installed MouseWare. If this does not resolve this issue, it may be necessary to do a registry clean-up. Remove the following folders in the Windows 9x Registry. Select the Start button, then Run, in the Open Line type C:\WINDOWS\REGEDIT.EXE and click on the OK button. Open the following Registry folders: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Class\Mouse\ xxxx Remove all of the 0000, 0001, 0002, etc. under the Mouse folder until there are no folders remaining under the Mouse folder. Now shutdown your system and restart. Open the Mouse Properties and check to see if you now have the Enhanced Logitech Mouse Control Center. 4.6 Scrolling/wheel related issues If your mouse is equipped with a wheel and the wheel does not scroll, verify the following: 1) Verify that the Logitech control panel is installed properly. If you click the Start button and select Settings, Control Panel, the mouse icon should bring up a Logitech control panel. Otherwise reinstall MouseWare. 2) If your wheel only works in Office 97 compatible applications, go to the Buttons page in the mouse control panel and verify that the check box "Use Office 97 Compatible Scroll Only" is unchecked. 3) For advanced users: DirectInput may not receive wheel information while em_exec.exe is running (this most probably happens playing games). Should conflicts arise you will need to end task on Em_exec. To end task on Em_exec, press the "CTRL", "ALT" and "DEL" keys simultaneously in order for the "Close Program" dialogue to appear. Click on Em_exec to highlight it and then click on the "End Task" button. Note: this may cause scrolling to stop working for some applications and disables any special functionality provided by Logitech MouseWare. To re-enable complete functionality you will need to launch Em_exec manually. To do this, double-click on the mouse icon in the Windows 9x control panel. 4) The wheel will not operate in Windows 3.1 or in DOS. However, the wheel button will operate as a regular middle button. Please note that the scrolling mouse functions for touchpads do only work with Logitech touchpads. This is the case if you can find a "Touchpad" tab in the mouse control panel. Alternatively you can search for the following key in the registry: HKEY_LOCAL_MACHINE\SOFTWARE\Logitech\MouseWare\CurrentVersion\ TouchScroll. In order to look at the registry click the "Start" button and select "Run". Type "regedit" in the open line and click on the OK button. Note that the information in the Mouseware help file concerning touchpad support only applies to Logitech touchpads. 4.7 Cordless Desktop 1) Keyboard loses connection with system This can occur if the keyboard channel button is pressed while the system is turned off or in suspend mode. Turn the system on or resume from suspend and press the keyboard channel button located on the right side of the keyboard. If the keyboard still does not work, follow the "Connect procedure" on the Easy Installation card enclosed with this package. 2) Pressing Connect has no response from software If you receive no response from the software after the connect button is pressed, please do the following: - Wait at least 30 seconds before pressing the connect button again. - Check to see if your mouse and keyboard are working. If they are working, you do not need to reconnect them. - Press the connect button on the receiver and then press the channel button on one of the devices. If the connect button flashes, the device did connect successfully. If the devices are still not working, do the following: - Shut down your system - Remove the batteries from the devices - Restart your system - Put the batteries back into the devices - Perform the connect procedure again. 3) Keyboard Only Connected -- no cordless features If the keyboard is connected to the computer without the cordless mouse, you will not receive any cordless software features for the keyboard. This includes the Cordless Page in Keyboard Properties, battery status and task bar icons. 4) Battery Status - Battery Status Low message appears after little use of the keyboard. Make sure you are using alkaline batteries in both the mouse and keyboard. If you are using alkaline batteries and the message still appears, change the batteries in the device. - Battery Status unknown message appears for the keyboard. The battery status for the keyboard is activated after 100 keystrokes. Providing the keyboard is working as expected, this message is not a problem. If the keyboard is not working, please follow the connect procedure instructions on the enclosed Easy Installation Card. 5) Mouse cursor is erratic Replace batteries. 6) Keyboard misses keystrokes or keys repeat Replace batteries. 5. For more information For more Troubleshooting information contact our web site at www.logitech.comDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.