Phaser (R) Color Printers NetWare Configuration for DOS environments NWSET Version 1.2 Contents of this file: USING NWSET TO CONFIGURE THE PRINTER INSTALLING NWSET NETWARE 3.X NetWare 3.x Use PCONSOLE to configure the network NetWare 3.x Printer configuration using NWSET NETWARE 4.X (BINDERY MODE) NetWare 4.x (Bindery) NetWare 4.x Use PCONSOLE to configure the network NetWare 4.x (Bindery mode) Printer configuration using NWSET NETWARE 4.X (NDS) NetWare 4.x (NDS mode) Network configuration (PCONSOLE Quick Setup) NetWare 4.x (NDS mode) Printer configuration using NWSET TROUBLESHOOTING DOS CONFIGURATIONS ========================================================================= USING NWSET TO CONFIGURE THE PRINTER ------------------------------------ NWSET allows you to configure the following printer parameters in DOS environments: - Connection Mode - Printer Name - Print Server Name - Primary File Server - NDS Tree - Login Password - Transmission Frame Type - Queue Scan Interval - Token Ring Parameters System requirements ------------------- NWSET runs under DOS 5.0 or later. NWSET is compatible with NetWare 3.x and NetWare 4.x, in both Bindery and NDS modes. NOTE: If your network has more than 32 file servers, use NWSET instead of PCONSOLE to configure printers and queues. INSTALLING NWSET ---------------- NWSET (NWSET.EXE) is included with your printer's network utilities software. You can run NWSET from the diskette or CD-ROM, but it is recommended that you install it on a NetWare file server or client. To install NWSET, copy it to a directory on a NetWare file server or client. For example, if the network utilities diskette is in drive A: and the destination directory is F:\PUBLIC, type this command: COPY A:\PC\NWSET.EXE F:\PUBLIC NETWARE 3.x ----------- NetWare 3.x Use PCONSOLE to configure the network ------------------------------------------------- Adding a print server 1. Log in with supervisor privileges. 2. Launch the NetWare utility PCONSOLE. 3. From the Available Options menu, select Print Server Information and press the Enter key. The Print Servers menu is displayed. 4. Press the Insert key, then enter the printer's default print server name, and press Enter. The default print server name is in the following syntax: TEKxxxxxx where xxxxxx is the last six hex digits of the Printer ID. The printer's print server name is listed on the Configuration Page. When you have entered the default print server's name, press Enter. The new name is added to the Print Servers menu. 5. With the Print Server name highlighted, press Enter to display the Print Server Information submenu. Select Print Server Configuration and press the Enter key. 6. In the Print Server Configuration Menu, select Printer Configuration and press the Enter key. 7. In Configured Printers, select the first printer in the list and press the Enter key. The Printer Configuration menu is displayed. 8. Change these settings: - Set Name to any desired name. - Set Type to Remote Other/Unknown. - For the rest of the options on the list, the default setting is recommended. 9. Save the changes and return to the Available Options menu: - Press the Escape key and select Yes when prompted to save changes. - Press the Escape key four times to return to the Available Options menu. Selecting queues for the printer 1. From the Available Options menu, select Print Queue Information. A list of queues is displayed. 2. Insert a new queue or select an existing queue. - To insert a new queue, press Insert, type the queue name, and press the Enter key. Select the new queue and press the Enter key. When the Print Queue Information menu is displayed, go to Step 3. - To use an existing queue, select the queue and press the Enter key. When the Print Queue Information menu is displayed, go to Step 3. 3. Select Queue Servers from the Print Queue Information menu. 4. Press the Insert key to display the list of all Queue Server Candidates. 5. Select the server you created in Step 4 under the topic "Adding a print server," and press the Enter key. 6. Press the Escape key three times to return to the Available Options Menu. Configuring the print server 1. Select Print Server Information and press the Enter key. 2. Select the print server you created in Step 4 under the topic "Adding a print server," and press the Enter key. 3. In the Print Server Information submenu, select Print Server Configuration Menu, and press the Enter key. 4. In the Print Server Configuration menu, select Queues Serviced by Printer, and press the Enter key. 5. The Defined Printers window is displayed. Highlight the Defined Printer you just created and press the Enter key. 6. The File Server / Print Queue window is displayed. Press the Insert key to display the Available Queues window. Select the appropriate Print Queue and press the Enter key. 7. PCONSOLE prompts you for the priority level of the print queue. The default priority is 1 and does not need to be changed. Press the Enter key. 8. Press the Escape key six times to exit PCONSOLE. Changing the password If you use Change Password in PCONSOLE, the password is not sent to the printer. Use NWSET to set the printer password. NetWare 3.x Printer configuration using NWSET --------------------------------------------- Use this procedure to perform a quick configuration using the default parameters supplied by NWSET. Before beginning this procedure, make sure that the printer is connected to the network and turned on. 1. Start NWSET: a. Change (CD) to the directory that contains NWSET.EXE. For example, if NWSET.EXE is in F:\PUBLIC, type: F: CD \PUBLIC b. Type: NWSET 2. Pull down the Select A Printer menu to display the list of available Tektronix printers and select the Tektronix printer you wish to configure. The factory default print server name is in the following syntax: TEKxxxxxx where xxxxxx is the last six hex digits of the Printer ID. NOTE: If the printer does not appear in the list of available printers, you could have a network hardware problem or an incorrect frame type (see "Printer does not appear in NWSET"). 3. When you have selected a Tektronix printer, a dialog box is displayed. Enter your user name and password. NOTE: If you are already logged in to another printer, you will be prompted to log off before logging on to the new printer. 4. Select the Quick Configuration menu; the Settings dialog box is displayed. Fill in the parameters for the printer by clicking on the settings to be made. The following settings are required; other settings are optional: - Connection Mode: Bindery - Primary File Server: The name of the file server you configured using PCONSOLE 5. When you have the settings the way you want them, select Apply/Reset Print Server to enter the settings into the printer. 6. Select Exit to exit NWSET. The printer should now be ready to start printing; if not, refer to "Troubleshooting DOS configurations." Changing the print server name or password If you change the Print Server name on the printer using NWSET, you must use PCONSOLE to change the print server name on every file server to be used by that printer. NOTE: In NWSET, if a password was set previously, the old password is not displayed in the Login Password dialog box. To change the password, you must enter the old password and the new password. NETWARE 4.x (Bindery mode) -------------------------- NetWare 4.x (Bindery mode) Use PCONSOLE to configure the network ---------------------------------------------------------------- Adding a print server 1. Log in with ADMIN bindery privileges. 2. Launch the NetWare utility PCONSOLE. If logged in with an NDS connection, navigate the DS Tree to the Bindery Context and press the F4 key to switch to Bindery mode. 3. From the Available Options menu, select Quick Setup and press the Enter key. The Print Services Quick Setup window is displayed. 4. The first available print server is displayed by default. Press the Enter key to display the list of all available print servers. Press the Insert key, then enter the printer's default print server name, and press Enter. The default print server name is in the following syntax: TEKxxxxxx where xxxxxx is the last six hex digits of the Printer ID. The printer's print server name is listed on the Configuration Page. When you have entered the default print server's name, press Enter. The new name is displayed in the Print Services Quick Setup window. 5. Press the down arrow key to select the New Printer field. P1 is the default name. Press the Enter key to edit this name as desired. When done, press the Enter key to return to the Print Services Quick Setup window. 6. Press the down arrow key to select the New Print Queue field. Q1 is the default name. Press the Enter key to edit this name as desired. When done, press the Enter key to return to the Print Services Quick Setup window. 7. Press the down arrow key to select the Printer Type field. Parallel is the default name. Press the Enter key to display the Printer Type list. Select Other/Unknown and press the Enter key to return to the Print Services Quick Setup window. 8. Press the up arrow key to select the Banner Type field. Text is the default name. Press the Enter key to display the Banner Type list. Select Postscript, then press the Enter key to return to the Print Services Quick Setup window. 9. Press the Escape key once. PCONSOLE prompts you to Save Changes. Select Yes. Press the Escape key again and exit PCONSOLE. NetWare 4.x (Bindery mode) Printer configuration using NWSET ------------------------------------------------------------ Use this procedure to perform a quick configuration using the default parameters supplied by NWSET. Before beginning this procedure, make sure that the printer is connected to the network and turned on. 1. Start NWSET: a. Change (CD) to the directory that contains NWSET.EXE. For example, if NWSET.EXE is in F:\PUBLIC, type: F: CD \PUBLIC b. Type: NWSET 2. Pull down the Select A Printer menu to display the list of available Tektronix printers and select the Tektronix printer you wish to configure. The factory default print server name is in the following syntax: TEKxxxxxx where xxxxxx is the last six hex digits of the Printer ID. NOTE: If the printer does not appear in the list of available printers, you could have a network hardware problem or an incorrect frame type (see "Printer does not appear in NWSET"). 3. When you have selected a Tektronix printer, a dialog box is displayed. Enter your user name and password. NOTE: If you are already logged in to another printer, you will be prompted to log off before logging on to the new printer. 4. Select the Quick Configuration menu; the Settings dialog box is displayed. Fill in the parameters for the printer by clicking on the settings to be made. The following settings are required; other settings are optional: - Connection Mode: Bindery - Primary File Server: The name of the file server you configured using PCONSOLE 5. When you have the settings the way you want them, select Apply/Reset Print Server to enter the settings into the printer. 6. Select Exit to exit NWSET. The printer should now be ready to start printing; if not, refer to "Troubleshooting DOS configurations." Changing the password If you change the Print Server name on the printer using NWSET, you must use PCONSOLE to change the print server name on every file server to be used by that printer. NOTE: In NWSET, if a password was set previously, the old password is not displayed in the Login Password dialog box. To change the password, you must enter the old password and the new password. NETWARE 4.x (NDS mode) ---------------------- NetWare 4.x (NDS mode) Network configuration (PCONSOLE Quick Setup) ------------------------------------------------------------------- 1. Log in with ADMIN privileges. 2. Enter PCONSOLE by typing: PCONSOLE 3. Change Context to the correct location in the Directory Services tree for creating the printer objects. For more information on navigating the DS Tree, see the NetWare user documentation. 4. From the Available Options menu, select Quick Setup. The Print Services Quick Setup template is displayed, with default values assigned. 5. If desired, change the print server name, printer name, print queue name, or print queue volume. 6. Change the Printer Type to Other/unknown. 7. Change the Banner Page Type to PostScript. 8. Press F10 to save the setup and return to the Available Options Menu. 9. Press Escape to exit PCONSOLE. NetWare 4.x (NDS mode) Printer configuration using NWSET -------------------------------------------------------- Use this procedure to perform a quick configuration using the default parameters supplied by NWSET. Before beginning this procedure, make sure that the printer is connected to the network and turned on. 1. Start NWSET: a. Change (CD) to the directory that contains the tool. For example, if the tool is in F:\PUBLIC, type: F: CD \PUBLIC b. Type: NWSET 2. Pull down the Select A Printer menu. NWSET begins a discovery procedure to display the list of available Tektronix printer found on the network. Select the Tektronix printer you wish to configure. The default print server name is in the following syntax: TEKxxxxxx where xxxxxx is the last six hex digits of the Printer ID. NOTE: If the printer does not appear in the list of available printers, you could have a network hardware problem or an incorrect frame type (see "Printer does not appear in NWSET"). 3. When you have selected a Tektronix printer, a dialog box is displayed. Enter a user name and password with ADMIN privileges. Click the OK button. NOTE: If you are already logged in to another printer, you will be prompted to log off before logging on to the new printer. 4. Select the Quick Configuration menu; a dialog box is displayed. Fill in the parameters for the printer: The following settings are required; other settings are optional: - Connection Mode: NDS - NDS Tree: User defined - NDS Context: User defined 5. When you have the settings the way you want them, select Apply/Reset Print Server to enter the settings into the printer. 6. Select Exit to exit NWSET. The printer should now be ready to start printing; if not, refer to "Troubleshooting DOS configurations." TROUBLESHOOTING DOS CONFIGURATIONS ---------------------------------- Printer does not appear in NWSET -------------------------------- 1. Make sure that the printer is turned on and properly connected to the network. 2. Check the Configuration Page to make sure that NetWare is enabled on the printer. 3. If your network uses a router, make sure that your router is configured to not suppress NetWare SAP (Service Advertising Protocol) packets. NOTE: On the printer's Configuration Page, all zeros in on or more of the IPX Networks fields indicates that the printer does not recognize the network connection; this probably indicates a bad cable connection, an incorrect frame type, or Reply to Get Nearest Server has not been set to on. It must be set to on for at least one file server or router on the same segment as the printer. Testing the file server-to-printer connection --------------------------------------------- 1. To test the file server-to-printer connection, first use the CAPTURE command to redirect output sent to a port to a network queue. For example: CAPTURE NB NFF NT Q=PHASER L=1 where: NB specifies NO BANNER NFF specifies NO FORM FEED NT specifies NO TABS Q=PHASER specifies PHASER as the queue name L=1 specifies port LPT1 2. Use any text editor to create a two-line ASCII file with the following contents: %! showpage 3. Use the COPY command to send the file to the printer. For example, if the file is called SHOWPAGE, and the printer is assigned to LPT1, type: COPY SHOWPAGE LPT1: If the file server-to-printer connection is working, the printer ejects a blank page. Cannot submit job to a queue ---------------------------- Use PCONSOLE to make sure access rights to the print queue have been granted to the user having difficulty. 1. Login with Supervisor/ADMIN privileges and launch PCONSOLE. 2. Select the File Server you are trying to print to. Select Print Queue Information. Select the Print Queue for this printer. 3. In the next menu, select Queue Users. A list of current queue users is displayed. Press the Insert key to add additional users if needed, or verify this user is a member of a group already assigned to the queue. 4. Make sure that users have the correct printer driver installed, and that the driver is linked to the correct print queue. Job appears in queue, but printer does not service it ----------------------------------------------------- 1. Use PCONSOLE to verify that the printer has been set up to service the queue, see "Selecting queues for the printer." 2. Check that the printer was able to log in to the file server: a. At the file server's console, type: load monitor. b. Select Connection Information from the Available Options menu. If the printer has logged in, its print server name is displayed in the list. If the print server name is not on the list, continue with Steps 3 through 5. 3. Verify that there was an available connection slot for the printer. Since the printer consumes a login connection, the file server may need an available connection for the printer to log in. NOTE: If the password for the print server set with PCONSOLE does not match the password set in the printer with NWSET, the printer will not be able to log in to the file server. 4. Verify that the printer's print server name matches the one created on the file server. The Configuration Page reports the printer's print server name. 5. Verify that the frame type the printer is using is supported by the file server. 6. If you are printing from NetWare 4.0, 4.0.1, or 4.0.2, bindery emulation must be enabled on your file server. Job is serviced, but does not print ----------------------------------- - Download the PostScript Error Handler to the printer. For information on using the Tektronix PostScript Error Handler, see your printer's user documentation. - You can use PCONSOLE to check the print job. Select the queue where the job was sent, then select the Current Print Job entry to view the job. If the job is being serviced, it indicates this along with the name of the print server servicing the job. - You can use PCONSOLE to check the print queue to print server assignment. Make sure the print queue is linked to the print server for this printer. If the print queue is linked to a different print server, the print job may be printing on a different printer in another location. - Make sure that you are using the correct Tektronix driver for your networked printer. - Banners, form feeds, and tabs may interfere with the print job. Try disabling these from the driver/network setup. ========================================================================= ========================================================================= Copyright (C) Tektronix, Inc. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc., except for a single hard-copy backup for use by the end-user. Tektronix (R), Phaser (R), and PhaserShare (R) are registered trademarks of Tektronix, Inc. Adobe (R), PostScript (R) and the PostScript logo are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions. Apple (R), EtherTalk (R), TokenTalk (R), and Macintosh (R) are registered trademarks of Apple Computer Incorporated. Novell (R) and NetWare (R) are registered trademarks of Novell Incorporated. Windows (R) is a registered trademark of Microsoft Corporation. Other marks are trademarks or registered trademarks of the companies with which they are associated. ========================================================================= ========================================================================= Contacting Tektronix: Tektronix, Inc. 26600 SW Parkway P.O. Box 1000 Wilsonville, Oregon 97070-1000 Customer Support and Information: US and Canada: Phone: 1-800-835-6100 FAX: (503) 682-2980 Internet: World Wide Web: http://www.tek.com/Color_Printers/ Internet: Technical Support: support@ColorPrinters.tek.com HAL, automated fax system: (503) 682-7450, or 1-800-835-6100 Tektronix BBS (electronic bulletin board service): (503) 685-4504 International customers: Contact your local Tektronix field office. Revised: 5/4/98Download Driver Pack
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