If Windows Media Player 6.4 or later is not installed in your PC, please install it by one of the following ways. (1) Windows Update Select [Start]-->[Windows Update] in task bar, and click [PRODUCT UPDATES]. Then, follow the direction in screen and install Windows Media Player6.4 or later. (2) Download Access the Microsoft Windows Media Download Center (http://www.microsoft.com/windows/mediaplayer/), download Windows Media Player6.4 or later and install it. (Note: Home page address may be changed.)Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.