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Readme File for Microsoft IntelliPoint Version 2.2
August 1998
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(C) Microsoft Corporation, 1998
This document provides late-breaking or other information that
supplements the IntelliPoint Online User's Guide and the printed
documentation for the following Microsoft pointing devices:
Microsoft IntelliMouse Pro, Microsoft IntelliMouse,
Microsoft Wheel Mouse, Microsoft Mouse, and Microsoft
IntelliMouse TrackBall.
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How to View This Document
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To view the Readme file on-screen, open it in Windows Notepad or
another word processor. To print the Readme file, click Print on
the File menu.
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CONTENTS
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1. IMPORTANT ERGONOMIC INFORMATION
1.1 Important safety information
1.2 Analyzing your workspace
1.2.1 Setting up your workspace
1.2.2 Organizing your desk and shelves
1.2.3 Adjusting your computer monitor for better comfort
1.2.4 Using input devices comfortably
1.3 Ergonomics for your body
1.3.1 Computers and body fatigue
1.3.2 Posture for back and shoulders
1.3.3 Posture for hands, wrists, and arms
1.3.4 Exercises for your body
1.4 Ergonomics for your eyes
1.4.1 Lighting and eyestrain
1.4.2 Exercises for your eyes
2. GENERAL NOTES
2.1 Installing a pointing device on Windows 98
2.2 Performing a minimum installation of IntelliPoint on
Windows 95
2.3 Replacing a two-button pointing device with a Wheel Mouse,
IntelliMouse, IntelliMouse Pro, or IntelliMouse TrackBall
pointing device
2.4 Using an application that does not use the IntelliPoint
scroll, AutoScroll, or pan features
2.5 Known problems with Universal Scrolling
2.6 Using the wheel in windows with multiple scroll bars
2.7 Using the wheel with Packard Bell's Media Controller
2.8 Using the PS/2 port on your laptop computer
2.9 Using a BIOS setup program to enable your mouse port
2.10 Using the IntelliPoint Focus feature in Windows 98
3. NOTES FOR WINDOWS NT USERS
3.1 Installing Windows NT 4.0 when IntelliPoint is already
installed
3.2 Installing IntelliPoint requires system-administrator
security privileges
3.3 Attaching multiple pointing devices in Windows NT
3.4 Using an IntelliMouse TrackBall or a dedicated PS/2
IntelliMouse on Windows NT 4.0 Service Pack 3
3.5 Driver or service fails to start in Windows NT 4.0 or later
=======================================
Part 1: IMPORTANT ERGONOMIC INFORMATION
=======================================
1.1 Important Safety Information
Continuous use of a pointing device may cause Repetitive
Stress Injuries or related injuries. See the "Important
Ergonomic Information" section in both the Online User's
Guide and this Readme file for information to reduce your
risk of injury. If you feel any aching, numbing, or tingling
in your neck, shoulders, arms, wrists, hands, or fingers,
consult a qualified health professional.
To reduce your risk of Repetitive Stress Injury
* Take frequent breaks from use.
* Maintain a straight wrist position.
* Minimize clicking and dragging.
* Use a light touch to click and grip.
* Maintain good health habits.
Some studies suggest that long periods of repetitive motion
coupled with an improper work environment and incorrect work
habits may be linked to certain types of physical discomfort
or injury. These include Carpal Tunnel Syndrome (CTS),
Tendinitis, Tenosynovitis, de Quervain’s tendinitis and
other related disorders. To help avoid these conditions,
follow the instructions in the "Important Ergonomic
Information" section in both the Online User’s Guide and
this Readme file. These instructions may not only help
minimize your chances of experiencing one of these
conditions, but they will also help you work more
comfortably and effectively. Ensuring that your chair, work
surface, keyboard and input device are in the correct
positions is important.
1.2 Analyzing your workspace
1.2.1 Setting up your workspace
Organize your work area so that it is quiet and
comfortable, with ample lighting and furniture suited
to your body shape and size.
Tips
* Locate your desk away from high-traffic areas.
* Avoid a noisy setting.
* Keep the area under your desk clear of cables and other
items so you can sit comfortably without twisting.
* Don't place your monitor in front of a window; rather,
put it at a right angle to the window and use window
shades to reduce glare.
1.2.2 Organizing your desk and shelves
Organize your desk space and nearby shelves to help you
work more comfortably.
Tips
Divide your desk into three zones.
Zone Location Use for
1 Primary Between elbow Most-used items, including
and hand your keyboard and input
device
2 Secondary Within arm’s Often-used items
reach
3 Reference Beyond arm’s Other materials
reach
Arrange reference materials for easy access.
Place books and other materials between knee and shoulder
height on shelves. Avoid reaching and twisting as you
lift items from shelves.
1.2.3 Adjusting your computer monitor for better comfort
Use the proper lighting and adjust your computer screen
and paperwork appropriately to help reduce eyestrain
and fatigue.
Tips
* Place monitor at eye level; lower if you wear bifocals.
* Place screen 18 to 30 inches from your eyes.
* Place your notes next to the screen at monitor height.
* Tip the monitor down to avoid reflecting ceiling
lights. Keep your screen clean.
* Use high-contrast, natural screen colors.
1.2.4 Using input devices comfortably
There are things you can do while using the mouse,
keyboard, or other input device to achieve greater
comfort.
Tips
* Use Shortcuts.
* Learn as much as you can about your software
programs to help you become more efficient at using
your computer and to minimize keystrokes and
unnecessary clicking and dragging of your mouse.
Alternating between use of a mouse or other input
device and a keyboard can provide a needed break.
* Use a light touch to click and grip.
* Press keys and hold the input device gently.
* Avoid unnecessary reaching.
* Keep the mouse or other input device close to the
keyboard to minimize reaching from the shoulder.
If you use the mouse or other input device more
than the keyboard, place it in front of you, with
the keyboard a bit to one side.
* Use a palm rest when not typing.
* Try to rest your palms and wrists only when you
aren't typing, but don't rest them on the edge of
a desk. If your keyboard has a palm rest built in,
such as a Microsoft Natural Keyboard Elite, move
your keyboard forward enough so that you can rest
your palms on the palm rest.
Additional Suggestions
These suggestions can help to reduce your risk of
Repetitive Stress Injury.
* Take frequent breaks from use.
* Maintain a straight wrist position.
* Minimize clicking and dragging.
* Maintain good health habits.
1.3 Ergonomics for your body
1.3.1 Computers and body fatigue
Some people who use computers experience discomfort
such as back pain, stiff neck and shoulders, sore
hands, or tired legs. Much of this discomfort can
be avoided, since these symptoms often arise from
pushing the body beyond its natural limits.
Tips
* Change your posture
* Changing position reduces muscle fatigue. Maintain
good back support and keep your wrists straight.
Avoid awkward or twisted positions and frequent
reaching. Use a gentle touch when typing or using
the mouse or trackball.
* Use foot and leg support
* Be sure your feet are well supported, either on
the floor or on a footrest. You may need a footrest
if you raise your chair to keep your wrists in a
straight position. Don't let the edge of your chair
press into the backs of your knees.
Alternate tasks
* Do a variety of tasks throughout the day, alternating
among several different types of tasks. This gives
your body a chance to recover while you remain
productive.
* Pause regularly throughout the day
* To minimize fatigue, take short rest breaks (30
seconds to two minutes) between tasks throughout
the day. During your breaks, perform simple exercises
and deep breathing to help your body eliminate the
effects of fatigue.
1.3.2 Posture for back and shoulders
Whether you work standing up or seated, try to minimize
awkward postures, forceful exertions, and repetitive
motion that can cause discomfort.
Tips
When you work standing
* Be sure to change posture frequently.
* Stand on an anti-fatigue mat to reduce fatigue.
When you work sitting down
* Your chair should support your lower back. Adjust
chair height so seat back contacts the most-curved
part of your back. (Use a pillow if needed.)
* Adjust armrests (if any) so you don't have to hunch
your shoulders or slouch down in your chair to use
the armrests comfortably.
* Use a footrest, if needed, to reduce fatigue in
your legs.
1.3.3 Posture for hands, wrists, and arms
Hold your hands, wrists, and arms in a neutral position
while working to achieve greater comfort.
Tips
* Be sure your upper arms drop naturally to your
sides, so that your shoulders are not shrugging.
Raise your chair or lower the table as needed.
* Place hands above the keyboard, with elbows at
90-degree angles.
* Extend hands straight from the forearm, keeping your
wrists straight.
* Curl your fingers under slightly.
* Having the forearm supported may be comfortable
when using a mouse.
1.3.4 Exercises for your body
During your rest breaks, try these exercises to help
you feel refreshed. Don't do any exercise that feels
uncomfortable or causes straining.
Tips
* Deep breathing. Relieves muscle tension.
* Hand and finger massage. Reduces cramping or
stiffness and warms your hands.
* Executive stretch. Exercises the entire upper body.
Clasp your hands behind your head and gently stretch
your elbows back, taking in a deep breath as you
stretch back.
* Shoulder shrug. Reduces tension or stiffness in the
upper back and neck. Gently raise your shoulders up
toward your ears and then relax your shoulders
downward.
* Foot rotations. Improves circulation to your legs
and feet. While seated, rotate each ankle three
times clockwise, then counter-clockwise.
1.4 Ergonomics for your eyes
1.4.1 Lighting and eyestrain
Like other parts of the body, the eyes need to be
relaxed from time to time.
Tips
* Lighting. When you work on a computer, the light
level should be dimmer than when you work with paper.
If you work with both, choose relatively dim room
lighting plus an adjustable reading lamp that you can
use for paperwork.
* Glare. Angle the reading lamp away from your eyes and
away from the monitor so that you can't see the
unshaded light bulb and so there is no glare on the
monitor screen.
* Reflections. Remove any reflective materials--such as
glass desk pads and picture frames--from around your
monitor to avoid distracting reflections. Also, try
tilting your monitor downward, or reposition it on
your desk, to eliminate reflections.
1.4.2 Exercises for your eyes
Take brief (30 seconds to two minutes) but frequent
breaks while working at your computer to rest your eyes.
This pause gives your eyes a chance to recover from
fatigue and help you feel refreshed.
Tips
* Yawning and blinking. Keeps the eyes lubricated.
* Changing focus. Relaxes the muscles of your eyes.
With your arm stretched in front of you, look at
your fingertips, then at a point far away from you,
then back to your fingertips.
* Palming. Helps to overcome eyestrain. Support your
head in your hands, with your eyes covered, while
you breathe deeply.
=====================
Part 2: GENERAL NOTES
=====================
2.1 Installing a pointing device on Windows 98
Be sure to install IntelliPoint 2.2 to take full advantage
of the wheel and wheel button functionality, as well as other
exciting features. See your Getting Started manual for
installation instructions. Installing IntelliPoint 2.2 in
accordance with these installation instructions on Windows 98
does not install IntellPoint device drivers.
When you install a pointing device on Windows 98, it is
important to use the Windows 98 device drivers instead
of the IntelliPoint 2.2 device drivers.
>>>To install Windows 98 device drivers for a pointing
device:
1 Click the Start button, click Settings, and then click
Control Panel.
2 Double-click Add New Hardware, click Next, click Yes,
click Next, and then click Next. The wizard will detect
your new pointing device.
3 Click Next, and double-click the mouse icon.
4 Select Microsoft under Manufacturers, and then select the
applicable entry for your pointing-device under Models.
NOTE: Do not click Have Disk to install the IntelliPoint 2.2
device drivers. Using IntelliPoint device drivers may prevent
the Suspend feature from working properly on your computer.
5 Click Next, and then click Finish.
2.2 Performing a minimum installation of IntelliPoint on
Windows 95
When you install the minimum functionality for IntelliPoint
software on Windows 95 using Add New Hardware in the Windows
Control Panel, you may need to define the path for the
IntelliPoint files. For example, when installing from Drive A,
you need to define A: as the path.
For a complete installation of IntelliPoint software, you need to
run Setup.exe from your IntelliPoint disk.
2.3 Replacing a two-button pointing device with a Wheel Mouse,
IntelliMouse, IntelliMouse Pro, or IntelliMouse TrackBall
pointing device
When you replace your two-button pointing device with a Wheel
Mouse, IntelliMouse, IntelliMouse Pro, or IntelliMouse TrackBall
pointing device, you need to install the accompanying
IntelliPoint software to fully enable the wheel and wheel button
functionality. If you install your Wheel Mouse, IntelliMouse,
IntelliMouse Pro, or IntelliMouse TrackBall pointing device
without installing the IntelliPoint software, the wheel and
wheel button may not work.
NOTE: When you replace your two-button pointing device with a
Wheel Mouse, IntelliMouse, IntelliMouse Pro, or IntelliMouse
TrackBall, you may not see a message informing you of new
hardware installed when you restart your computer.
>>>To fix this problem:
1 Click the Start button, point to Settings, and then click
Control Panel.
2 Double-click System, click the Device Manager tab, and then
click Mouse.
3 Select the serial device, for example Standard Serial Mouse,
and then click Remove.
4 Restart your computer.
If your computer does not detect your Wheel Mouse, IntelliMouse,
IntelliMouse Pro, or IntelliMouse TrackBall after restarting,
try running Setup.exe on your IntelliPoint disk.
2.4 Using an application that does not use the IntelliPoint scroll,
AutoScroll, or pan features
If you are unable to scroll, AutoScroll, or pan in an
application, check the Universal Scrolling Exceptions list to
see if that application is listed.
Applications on the Universal Scrolling Exceptions list may work
in different ways at the same time when they have Universal
Scrolling turned on, for example scrolling (through Universal
Scrolling) and zooming (through the application). Adding these
applications to the Universal Scrolling Exceptions list turns off
Universal Scrolling, enabling them to use only the built-in
application functionality to work with the wheel or wheel button.
>>>To view the Universal Scrolling Exceptions list in the
IntelliPoint software:
1 Click the Wheel tab.
3 Ensure that the check box for Wheel or Wheel Button is selected.
4 Under Universal Scrolling, click Exceptions.
2.5 Known problems with Universal Scrolling
Microsoft endeavored to provide Universal Scrolling in all
applications; however, some applications may encounter
difficulties.
* Some applications enable you to scroll only when the
pointer is placed over a scroll bar. When you attempt to
scroll by rolling the wheel inside the window, nothing
happens. In these applications, place the pointer over a
scroll bar, and then roll the wheel.
* Some applications enable you to AutoScroll or pan only
when the pointer is placed over a scroll bar. When you
attempt to AutoScroll or pan by clicking the wheel button
inside the window, an origin mark may appear, but does not
enable you to AutoScroll or pan. In these applications,
place the pointer over one of the scroll bars, and then
click the wheel button.
* You may not be able to scroll, AutoScroll, and pan in all
windows of some applications.
* Some applications provide an option to hide scroll bars.
Universal Scrolling may not work when this option is
applied. To restore Universal Scrolling in this instance,
restore the scroll bars within the application.
* Some applications may not AutoScroll or pan with SnapTo
selected. When you attempt to AutoScroll or pan, the
origin mark disappears and becomes a pointer over the
default button. To AutoScroll and pan in these
applications, turn off SnapTo in the IntelliPoint
software.
2.6 Using the wheel in windows with multiple scroll bars
Windows that contain frames can have multiple scroll bars that
may require you to click the content within the window to
activate scrolling with the wheel. A frame is a separate,
scrolling area within the window.
For example, when using Microsoft Internet Explorer, if your
window contains multiple frames with scroll bars, you may need
to click the content of the window to activate scrolling with
the wheel.
2.7 Using the wheel with Packard Bell's Media Controller
The wheel and wheel button do not function properly with
Packard Bell's Media Controller. If you have problems with
the wheel or wheel button when using Packard Bell's Media
Controller, connect your Wheel Mouse, IntelliMouse,
IntelliMouse Pro or IntelliMouse TrackBall to the mouse port
on the back of your computer instead of to the PS/2 port on
Packard Bell's Media Controller.
2.8 Using the PS/2 port on your laptop computer
Many laptop computers have an internal (PS/2) pointing device
(IPD) that may cause your mouse or trackball to work improperly
when attached to the PS/2 port. The problem is most likely
because both the IPD and your mouse or trackball are trying to
use the PS/2 port at the same time.
To fix this problem, try one of the following:
* Disable the IPD or select Simultaneous mode, using the BIOS
setup program. Not all laptop computers have this feature.
See your laptop computer's documentation to change settings
with your BIOS setup program.
* Connect your pointing device to the serial port.
2.9 Using a BIOS setup program to enable your mouse port
If you enable your mouse port (PS/2 port) using a BIOS setup
program, your computer will detect a PS/2 device when you use
Add New Hardware, even without a PS/2 device connected. When
your computer detects a nonexistent pointing device, you will
see an exclamation point beside the PS/2 Mouse icon in the
Device Manager tab in the Control Panel.
>>>To display the PS/2 Mouse icon:
1 Click the Start button, point to Settings, and then click
Control Panel.
2 Double-click System, click the Device Manager tab, and then
click Mouse.
To avoid this problem, do not enable your mouse port using your
BIOS setup program.
2.10 Using the IntelliPoint Focus feature in Windows 98
The IntelliPoint Focus feature, located on the StepSavers tab,
only works with icons on your desktop in Windows 98. The Focus
feature does not work with title bars.
==================================
Part 3: NOTES FOR WINDOWS NT USERS
==================================
3.1 Installing Windows NT 4.0 when IntelliPoint is already installed
If you upgrade to Windows NT 4.0 from Windows NT 3.5x with
IntelliPoint, the Windows NT 4.0 default Mouse Properties
software replaces the IntelliPoint software. Although
Windows NT 4.0 works with the Wheel Mouse, IntelliMouse,
IntelliMouse Pro, and IntelliMouse TrackBall, not all of the
IntelliPoint features are available with the Windows NT 4.0
Mouse Properties software. To have access to all of the
IntelliPoint features, reinstall IntelliPoint.
3.2 Installing IntelliPoint requires system-administrator security
privileges
You need system-administrator security privileges to install
IntelliPoint software on Windows NT systems. For information on
system-administrator security, see your Windows NT documentation.
3.3 Attaching multiple pointing devices in Windows NT
If you attach both a Wheel Mouse, IntelliMouse, IntelliMouse Pro,
or IntelliMouse TrackBall pointing device and a second mouse of
a different type (such as a Microsoft Mouse without a wheel),
you may encounter the following problems:
* If you reset the right button to be the primary button using
the Button Selection feature on the Basics tab in IntelliPoint,
the second mouse may not recognize the change.
* Use the first mouse to set Orientation on the Productivity
tab in IntelliPoint. The second mouse does not recognize any
changes you make using the Orientation feature.
NOTE: This does not apply to an external mouse attached to a
laptop with an internal pointing device.
3.4 Using an IntelliMouse TrackBall or a dedicated PS/2 IntelliMouse
on Windows NT 4.0 Service Pack 3
IntelliPoint must be installed to use the wheel or wheel button
on Windows NT 4.0 Service Pack 3. You may have a dedicated PS/2
IntelliMouse if you purchased it from an Original Equipment
Manufacturer (OEM).
To fix this problem, install IntelliPoint.
3.5 Driver or service fails to start in Windows NT 4.0 or later
When you install IntelliPoint and then restart your computer,
you may receive a message saying that a driver or service
failed to start. This message is caused by the system trying
to find all of the devices on each PS/2 or serial port.
Receiving this message does not affect the performance of your
pointing device.
>>>To fix this problem:
1 Click the Start button, point to Settings, and then click
Control Panel.
2 Double-click Devices.
3 Select the mouse port not in use, mssermou, and click Startup.
4 Select Disabled, and then click OK.
5 Close all applications and restart your computer.
>>>To see if you have mssermou warnings in your Event Viewer:
1 Click the Start button, point to Programs, point to
Administrative Tools (Common), and then click Event Viewer.
2 Scroll down to locate mssermou entries.
>>>To prevent mssermou warnings in your Event Viewer:
1 Click the Start button, point to Settings, and then click
Control Panel.
2 Double-click Devices.
3 Select mssermou, and click Startup.
4 Select Disabled, and then click OK.
5 Close all applications and restart your computer.
NOTE: Disabling mssermou will prevent your computer from
automatically detecting a serial mouse if you connect one to
your computer.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.