XIRCOM COMPACTCARD MODEM 56 GLOBALACCESS Software Release 1.12 January 25, 2000 ================================================================== Thank you for purchasing the Xircom CompactCard Modem 56 GlobalACCESS adapter. Xircom has done everything to ensure that our adapters are compatible with the widest range of palm- sized and handheld PCs possible. Xircom is equally committed to customer satisfaction and timely response to their needs and concerns. CONTENTS ======== 1) Xircom CompactCard Modem 2) Known Limitations 3) Windows 2000 Installation Notes 4) Xircom Customer Support 1) XIRCOM COMPACTCARD MODEM ======================== This release of the Xircom CompactCard Modem 56 GlobalACCESS supports the following features: - 56K (v.90) modem - Worldwide homologations and approvals - Wireless GSM support for Nokia, Ericsson and Siemens GSM phones 2) KNOWN LIMITATIONS ================= - Send / Receive fax with the Ericsson 788 phones works intermittently. - In general, faxing in Palm PC's is application dependent. Some applications only support the send function. - Wireless GSM connect speed is limited to 9600bps. - The uninstall function in the RealView application cannot uninstall the modem while it is present in the computer. The card must be ejected prior to running the uninstall. - Use of the RealView flash function in Windows NT 4.0 can result in damage to the card and is not recommended. - Hungary and Turkey, while supported by the modem firmware, are not currently supported by the RealView Country Select function. The modem can be set to one of these countries via the hyperterminal program by following these steps: 1. Open Hyperterminal 2. Select the Xircom CompactCard Modem 3. Enter AT+GCI=nn where nn equals the appropriate two digit country code listed in the following table: Country GCI code Hungary 51 Turkey AE 3) WINDOWS 2000 INSTALLATION NOTES =============================== Windows 2000 currently does not contain information files for the CFM56G. The following steps will allow installation of the modem in Windows 2000: 1. Insert the Xircom CD into the computer. 2. If the CD autoloads, select "Install Software and Documentation on This Computer". This will install the software. Once this is complete, proceed to step 5. 3. If the CD does not autoload, click START\RUN. Browse to the CD and select LAUNCHER.EXE. 4. Select "Install Software and Documentation on This Computer". This will install the software. 5. When the software installation has completed the RealView program will launch. At this point insert the CFM56G. 6. Windows 2000 will detect New Hardware and request the drivers. 7. When requested for the drivers, direct the request to the root directory of the CD. 8. At this point the CFM56G will be enumerated by the system and RealView will detect it. It may be necessary to reboot the system before all RealView functions can access the modem. 4) XIRCOM CUSTOMER SUPPORT ======================= To obtain customer support for your Xircom product, please call or send a facsimile to the appropriate number listed below. Xircom has set up 56K modem lines to our BBS in the U.S. at (805) 375-5280 so customers can take advantage of the latest modem technology available from Xircom. XIRCOM CORPORATE North and South America ------------------------------------------- Xircom, Inc. Corporate Headquarters 2300 Corporate Center Dr. Thousand Oaks, CA 91320 Shipping Address: 2101 Corporate Center Dr. Thousand Oaks, CA 91320 Sales Support.............. (800) 438-4526 Sales Support.............. (805) 376-9300 Customer Support..... ..... (805) 376-9200 24-Hr Fax - Corporate...... (805) 376-9311 24-Hr Fax - Sales Support.. (805) 376-9220 24-Hr Fax - Cust. Support.. (805) 376-9100 24-Hr Data Lines - BBS..... (805) 376-9130 24-Hr E-mail................ cs@xircom.com 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri XIRCOM EUROPE Europe, Middle East, and Africa ------------------------------------------ Xircom Europe N.V. Veldkant 31 B-2550 Kontich, Belgium Sales Support.......... +32/(0)3 450.08.11 24-Hr Fax.............. +32/(0)3 450.09.90 Customer Support Telephone Numbers Native English........ +32/(0)70 233 307 Native German......... +32/(0)70 233 850 Native French......... +32/(0)70 233 851 Native Dutch.......... +32/(0)70 233 852 Native Italian........ +32/(0)70 233 376 24-Hr E-mail............ eurots@xircom.com 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 9:00 to 17:00, Mon-Thu; to 16:00, Fri HOURS (Support): 9:00 to 18:00, Mon-Fri Regional Sales and Marketing Offices ------------------------------------ Xircom France SARL 41 bis avenue de l'Europe BP 264 F - 78147 Velizy CEDEX France Sales Support......... +33/(1) 34 63 09 40 24-Hr Fax ............ +33/(1) 34 63 09 41 Xircom Deutschland GmbH Airport Business Center Am Soldnermoos 17 85399 Hallbergmoos Germany Sales Support........ +49/(0)89 607 68 350 24-Hr Fax ........... +49/(0)89 607 68 355 Xircom Italy SRL Via Giovanni da Udine, 34 20156 Milano Italy Sales Support.......... (+39) 02 3809.3605 24-Hr Fax.............. (+39) 02 3809.3606 Xircom AB Kanalvagen 10C S - 194 61 Upplands Vasby Sweden Sales Support........ +46/(0) 8 590.332.80 24-Hr Fax ........... +46/(0) 8 590.717.81 Xircom U.K. Ltd. Worting House Basingstoke UK - Hampshire RG23 8PY Sales Support........ +44/(0) 1256 332 552 24-Hr Fax ........... +44/(0) 1256 332 553 XIRCOM ASIA PACIFIC Asia Pacific ------------------------------------------ Xircom Asia Pacific (Pte) Ltd 1 Kim Seng Promenade #15-01 Great Word City East Tower Singapore 237994 Sales Support................ +65 732 5001 Customer Support............. +65 732 2245 24-Hr Fax ................... +65 732 5002 24-Hr Internet...... http://www.xircom.com 24-Hr Email...... http://asiats@xircom.com HOURS: 9:00 to 17:00, Mon-Fri Regional Sales and Marketing Office ----------------------------------- Xircom Australia Pty Ltd Level 12, 80 Mount Street North Sydney, NSW 2060 Australia Sales Support............. +61 2 8923 7000 Customer Support.......... +61 2 8923 7090 24-Hr Fax................. +61 2 8923 7099 24-Hr Data Lines - BBS.. +61(02) 9911 7758 24-Hr Email...... http://aunzts@xircom.com XIRCOM JAPAN Japan ------------------------------------------ Xircom Japan KK Tohtam Building 2F 3-10-5 Shibuya Shibuya-ku Tokyo 150-0002 Japan Sales Support............. +81-3-3407-0033 Customer Support...... +81 (0) 3 3407-1900 24-Hr Fax................. +81-3-3407-0180 24-Hr Internet...... http://www.xircom.com 24-Hr Email.... http://japan_ts@xircom.com HOURS: 9:00 TO 17:00, Mon-Fri WORLDWIDE ELECTRONIC SUPPORT ------------------------------------------------------------ Xircom Customer Support regional email addresses: cs@xircom.com........US Customer Support eurots@xircom.com....European Customer Support asiats@xircom.com....Asia Pacific Customer Support aunzts@xircom.com....Australian/New Zealand Customer Support japan_ts@xircom.com..Japan Customer Support sales@xircom.com.....Xircom Sales ideas@xircom.com....."Ideas" Suggestion Box ------------------------------------------------------------ Thank you for making Xircom a part of your network. Xircom acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ===========================end================================Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.