README.TXT Driver File Contents (550dvr.exe)

RELEASE NOTES FOR THE HP PRINTING SYSTEM FOR WINDOWS,
VERSION 6.1                                           (3/23/95)
===============================================================
This document contains the latest information about the HP Printing
System for Windows that supplements the online help.

CONTENTS:

1. Printer Software Installation
   - Installing through the Control Panel
   - Installing on Packard Bell Systems with FaxWorks 3.0
   - Reinstalling the HP DeskJet printer software after
     reinstalling MS Windows

2. Problems With Specific Software Programs

3. Formatting problems with print regions and margins

4. Other Known Problems
   - The driver will not install to an HP Omnibook
   - "Incompatible Print Manager" error message
   - "Printer Port Problem" error messages
   - Multiple HP DeskJet printers on a port
   - Conflicts with other printer drivers

5. Acknowledgments


===============================================================
1. Printer Software Installation
===============================================================

NOTE:	The HP ColorSmart Printer Driver will only work with
	Microsoft Windows 3.1 and 3.11.


Installing through the Control Panel
------------------------------------
The HP Printing System for Windows cannot be installed
through the Control Panel. Use the SETUP.EXE program on
disk 1 that came with your printer (from the Program Manager,
select File, Run..., then type a:\setup).

Installing on Packard Bell Systems with FaxWorks 3.0
----------------------------------------------------
Before installing the HP Printing System for Windows, contact
Packard Bell customer support and request the new master CD,
or edit the SYSTEM.INI file as follows:

Change the line "comm.drv=fx-comm.drv" to "comm.drv=comm.drv".

After installing the HP Printing System for Windows, change
the line back to the original statement.

To edit the SYSTEM.INI file, select File, Run... from the
Program Mangager, then type "sysedit" and click OK. Click
on the window that says "C:\WINDOWS\SYSTEM.INI", edit the file,
then select File, Save.


Reinstalling the HP Printing System for Windows after reinstalling
MS Windows
------------------------------------------------------------------
If you re-install Microsoft Windows after installing the HP Printing
System for Windows, you must also re-install the HP Printing System
for Windows to ensure correct printer operation.


Gateway ATI Mach 32 Driver 3.10 (ATIKey)
----------------------------------------
ATIKey is a program that comes with ATI ultra cards installed on 
Gateway P5-60 Pentium machines. A General Protection fault will
occur in ATIKey during installation. Press the Continue key after
the GP fault to continue install. Restart Windows when installation
is complete. The driver is installed correctly.

===============================================================
2. Problems With Specific Software Programs
===============================================================

At the time the HP Printing System for Windows was released,
the following known software program limitations existed:

General
-------
Some software programs such as Notepad and Write, do not allow you to 
configure custom size paper in the HP ColorSmart dialog box. You must
do this through the Printers Control Panel.

Ami Pro 3.0 (Lotus)
-------------------
-Background colors and fill patterns may not print correctly.

ATM 2.5 and earlier (Adobe)
---------------------------
-If ATM fonts are selected in your document, they will not print. 
 To fix this, check the "Print ATM Fonts as Graphics" checkbox in the 
 ATM control panel.

Corel Draw 4.0
--------------
-The problem with Fractal fills not printing correctly has been fixed. 
 If you added the line "Rasterize=1" to the [Config] section of the 
 CORELPRN.INI file in the directory COREL4\CONFIG to enable printing
 of fractal fills with versions 4.0 and 4.1 of this driver, delete
 the line after installing the version 6.0 driver. Otherwise, fractal
 fills printing will be slow.

-Portions of printed output may be rotated 180 degrees and enlarged. 
 Exit Windows and then restart Windows. Try printing again.

Corel Draw 5.0
--------------
-Bitmaps print at low resolutions and colors may be very dark.

Excel 4.0 (Microsoft)
---------------------
-After cancelling a print job, an error message may be displayed. 
 Click OK to return to the software program. This is fixed in
 version 5.0.

-Some paths to the driver dialogs do not work correctly and settings
 are not retained. Use the following path to reach a printer setup
 that works:

  For version 4.0: File, Page Setup, Printer Setup, Setup
  For version 5.0: File, Page Setup, Options

-Documents formatted for printers other than HP DeskJet printers may 
 shrink when printed. Changing print settings has no effect. 
 This is fixed in version 5.0.

Harvard Graphics 2.0 (Software Publishing Corporation)
------------------------------------------------------
-If you are using Harvard Graphics with SuperQueue version 3.01/3.02
 and you get the error message "SuperQueue cannot continue-disk may
 be full" when printing TIF graphics, turn off SuperQueue and reprint
 the document.

-When the HP ColorSmart dialog box is called from inside Harvard
 Graphics, orientation and paper size setting changes are ignored
 by Harvard Graphics.

HP Explorer (Hewlett-Packard)
-----------------------------
-If you have the HP Explorer software for the HP LaserJet 4L running
 in background and you attempt to print with an HP ColorSmart printer
 driver, you may get an error message "Not Enough Memory To Print". 
 To print with the HP ColorSmart printer driver, either turn off the 
 HP Explorer Software or add the "/x" switch to the STAT4L.EXE command 
 in your AUTOEXEC.BAT file. The command should then read:

	"STAT4L.EXE /x".

 Using the /x switch may increase the time it takes for HP Explorer
 to "Pop Up."

Improv 2.0 (Lotus)
------------------
-Images with scaling factors greater than 100% will be clipped.

Pagemaker 5.0 (Adobe)
---------------------
-If Print Manager is turned off and an error message appears during 
 printing, the system will hang.

-Color pattern fills do not always print with the correct pattern.

-Some documents created in PageMaker 4.0 may not print correctly in
 PageMaker 5.0.

Paintbrush (Microsoft)
----------------------
-When printing from Paintbrush with the video driver set to 32K or
 more, the error message "Not enough memory" will appear.

Printshop Deluxe 1.0 (Broderbund)
---------------------------------
-Objects that go outside of the print region are clipped. The program
 does not provide a means of adjusting the bottom margin of the document
 to fit within the limits of the printer driver's margin settings. 
 This problem is fixed in version 2.0.

-If a paper size other than Letter is selected in the printer driver
 when a document is sent to print, a message may display asking the
 user to select either Portrait or Landscape orientation. The selection
 has no effect on how the document is printed.

Publisher 1.0 (Microsoft)
-------------------------
-You cannot change the HP ColorSmart Printer Driver settings from 
 Microsoft Publisher 1.0. You must change them through the Control Panel.

-If you are printing cards and images are missing after you've printed, 
 check the 'MS Publisher Printing' checkbox in the HPVCNFIG.EXE program. 
 This program is located in the C:\WINDOWS directory.

Publisher 2.0 (Microsoft)
-------------------------
-Information at the bottom of a page may be clipped. Increase the
 bottom margin of your page. See the user's guide for print region
 specifications.


Superqueue 3.01, 3.02 (Zenographics)
------------------------------------
-Superqueue is not recommended for use with the HP Printing System
 for Windows, versions 6.0 and later.

-When printing PageMaker 4.0 documents in PageMaker 5.0, If the
 message "Fail to print" is displayed, turn off SuperQueue and
 reprint the document.

-If Print Manager is turned on while Superqueue is running, documents
 will print as garbage.

Windows Printing System (Microsoft)
-----------------------------------
-If you use the Windows Printing System, you must comment out the
 following entry in the SYSTEM.INI file before using the HP ColorSmart
 printer driver. In the [386Enh] section of the file, change the line
 "device=wpsljvpd.386" to ";device=wpsljvpd.386". Restart Windows after
 making this change. To use the Windows Printing System, remove the
 semi-colon (;) from the beginning of the statement, then restart
 Windows.


Word For Windows, Versions 6.0 and earlier (Microsoft)
------------------------------------------------------
-Default footer settings may be outside the printable region on some
 printers. To move the footer within the printable region, change the
 default footer settings so that the footer is at the minimum print
 region specifications. 
 (This does not apply to the HP DeskJet 850C printer.)

-Edges of italic characters may be clipped in version 2.0. 
 This problem is fixed in version 6.0.

-If the 'copies' setting is changed in the ColorSmart dialog box for
 a document, the change will not happen for that print job, however,
 the change will happen when the next document is sent to print.

-When printing to a file, the path and filename must be shorter than 
 30 characters. Otherwise, the file that is created will be an empty.

WordPerfect 6.0 (Novell Corporation)
-----------------------------------------
-WordPerfect reads the minimum print margins only when it is first
 started. These margins are determined by the paper size and orientation
 settings in the driver. If you are unable to set the margins to the
 minimum values for the printer, exit WordPerfect and  make sure that
 the correct paper size and orientation settings are set in the driver
 through the Windows Control Panel. Then restart WordPerfect. 
 This problem has been fixed in version 6.0a. Contact WordPerfect for
 upgrade information.

Works 2.0A, 3.0, 3.1 (Microsoft)
--------------------------------
-Charts print incorrectly when the Automatic ColorSmart option is
 selected.

Write 3.1 (Microsoft)
---------------------
-When printing envelopes, the left and right margins are switched
 with each other. If clipping occurs when printing envelopes, switch
 the left and right margin settings.


================================================================
3. Formatting problems with print regions and margins
================================================================

THIS DOES NOT APPLY TO THE HP DESKJET 850C PRINTER.

The minimum margins using the HP ColorSmart printer driver is
0.04 in.for the top margin and the bottom margin varies by printer.
Versions3.x or earlier of HP Deskjet Series printer drivers had
minimum margins of 0.5 in. for both top and bottom margins. You
may need to reformat documents created for previous versions of
this driver or restore the printer margins to the settings used
in previous versions of this driver.

To use similar print region to versions 3.x or earlier of the
HP DeskJet Series printer drivers, check the "Adjust Print Region"
checkbox in the HPVCNFIG.EXE Configuration program.


NOTE: With this change, all data printed will be shifted up from what
      you see on your screen. 

The printable area on a page using the HP DeskJet printer software
differs from the printable area allowed by DOS software programs. 

To run HPVCNFIG.EXE, select Run from the File menu in Program Manager. 
Type "HPVCNFIG.EXE", then, click OK.

===============================================================
4. Other Known Problems
===============================================================

The driver will not install to an HP Omnibook (Models 300 and 425)
------------------------------------------------------------------
HP Omnibooks have a subset of Microsoft Windows. Windows on
HP Omnibooks do not have the file LZEXPAND.DLL in the WINDOWS\SYSTEM
directory. This file is required in order to install the HP DeskJet
printer software and is included in the WINDOWS\SYSTEM directory on
most desktop and laptop systems using Microsoft Windows 3.1 or later.
Obtaina copy of the file and put it in the WINDOWS\SYSTEM directory
of your HP Omnibook before installing the printer driver. The
LZEXPAND.DLL file is shipped with HP Omnibook models 430 and later.

"Incompatible Print Manager" error message
------------------------------------------
If an HP LaserJet 4 printer driver is installed after the HP Printing
System for Windows is installed, an "Incompatible Print Manager" error
message will appear. The HP Printing System must be reinstalled.

"Printer Port Problem" error message
------------------------------------
If a printer that is connected to FILE (instead of an LPT port) is
selected from the DeskJet Status Monitor Printer menu, the message
"Printer Port Problem" will appear. When this happens, the Status
Monitor is attempting to communicate with the selected printer and
is unsuccessful when the output is being sent to a file. Do not
attempt to monitor the status of a print job that is being sent
to a file.

Multiple HP DeskJet printers on a port
--------------------------------------
This version of the HP Printing System for Windows does not support 
multiple HP DeskJet printers on a port.

Conflicts with other printer drivers
------------------------------------
The Print Manager allows only one queue processor on a port to be 
recognized. The HP ColorSmart Printer Driver has its own unique
queue processor identity in the [spooler] section of the WIN.INI file. 
This identity is 'qp.lpt1=hpvqp.dll'. Other printers that use a queue 
processor have their own unique identities, denoted by a file
'xxxqp.dll'. If you are using a printer driver besides the
HP ColorSmart Printer Driver, either hook the other printer up
to a separate LPT port, or modify the 'qp.lptx=' line in the WIN.INI
file to reflect that printer's queue processor identity.


===============================================================
5. Acknowledgments
===============================================================
Aldus is a trademark of Aldus Corporation in the U.S. and other countries.
Lotus(R)1-2-3(R) are U.S. registered trademarks of Lotus Development Corp.
Microsoft is a U.S. registered trademark of Microsoft Corporation.
PageMaker is a U.S. registered trademark of Adobe Corporation.
WordPerfect is a U.S. registered trademark of Novell Corporation.
Windows is a trademark of Microsoft Corporation.
Dr. DeskJet was created in Asymetrix Toolbook, version 1.53.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

server: ftp, load: 2.47