Special Requirements for Installing TJ 700 Series Modem Software Installation Notes and Terayon Technical Support Information ------------------------------------------------------- -------------- What's Included on the TJ 700 Series Modem Installation CD ------------------------------------------------------- -------------- The Installation CD contains: - ReadMe.txt (this file) - TJ 700 series modem software including USB Drivers for WIN XP - Adobe Acrobat installer - Adobe Acrobat 5.0.5 -Quick install Guide for USB and Ethernet.pdf -Cable Modem Installation Guide.pdf ------------------------------------------------------- -------------- Special Requirements for installing TJ 700 series modem software ------------------------------------------------------- -------------- When you install the TJ 700 series modem software please take note of the following: INSTALLATION PROCESS After completing the software installation process Be sure to Close Adobe Acrobat Reader prior to powering up your Cable Modem USB INSTALLATION: After software installation, and powering up your Cable Modem if you are asked the location of the USB Drivers, enter the letter of your CD ROM DRIVE QUICK INSTALL GUIDE To view the USB or Ethernet Quick Install Guide during installation you must have Adobe Reader 5.0.5 or later installed. If you are unsure of your version or have an early version select Yes when prompted to install Acrobat Reader CM INSTALLATION GUIDE To view the complete CM installation guide, select the file from either the CD or from the location on your system to which the files were installed. ------------------------------------------------------- -------------- How to contact Terayon for technical support ------------------------------------------------------- -------------- If you experience problems with your Terayon Docsis Cable Modem or installation of the TJ 700 series modem software: Please Contact your Cable Internet Provider directly. If you are a Cable MSO please contact a Terayon technical support agent at 1-888-859-3242. Hours of operation are Monday through Friday 8:00AM - 5:00PM, Pacific Time. E-mail Support terajet.support@terayon.com Find Terayon Support on the Terayon Web Site Visit our web site at: http://www.terayon.com May 2002 Terayon Communication Systems 4988 Great America Parkway Santa Clara, CA 95054 www.terayon.comDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.