XIRCOM CARDBUS ETHERNET ADAPTERS
Software Release Version 3.06
May 23,2000
__________________________________________________________________
Thank you for purchasing your Xircom CardBus Ethernet adapter. The
drivers in this software release are compatible with the following
Xircom CardBus Ethernet Adapters:
Product Name Model Number
------------ ------------
CreditCard CardBus Ethernet 10/100 Adapter CBE-10/100BTX
CreditCard CardBus Ethernet II 10/100 Adapter CBE2-100BTX
RealPort CardBus Ethernet 10/100 Adapter RBE-100BTX
RealPort2 CardBus Ethernet 10/100 Adapter R2BE-100BTX
Xircom has done everything to ensure that our adapters are
compatible with the widest range of portable PCs possible. Xircom
is equally committed to customer satisfaction and timely response
to the needs and concerns of our customers.
For the latest information on all Xircom products, visit the
Xircom Website at: http://www.xircom.com/
CONTENTS
--------
1) Xircom CardBus Ethernet Adapter Characteristics
2) What's New in the 3.06 Software Release
3) Notes Regarding Card and Socket Services
4) Release Notes/Known Limitations
5) Using the CBE/CBE2/RBE/R2BE in Windows 2000
6) Machine Specific Notes
7) SNMP Agent
8) SCO Unix Support
9) Linux Support
10) Xircom Customer Support
1) XIRCOM CARDBUS ETHERNET ADAPTER CHARACTERISTICS
==================================================
10/100Mbps connectivity - Allows portable PCs equipped with a
CardBus slot to connect to 100Base-TX Ethernet networks to take
advantage of higher network bandwidth. See model descriptions
below for additional information.
NWay Auto-negotiation of 10 or 100Mbps Ethernet connection rate -
Upon initialization, the adapter will automatically adopt the
speed of the network port to which it is attached, allowing it to
be used seamlessly on either 10Mbps (10Base-T) or 100Mbps
(100Base-TX) network segments.
Support for Windows NT 4.0 Card and Socket Services from
SystemSoft, Phoenix, Softex and Award.
Full suite of network driver support - Allows 10Mbps or 100Mbps
connection across a wide range of operating systems and networks.
Native 32-bit NDIS3 and NDIS4 driver support for Windows 95 and
Windows NT 4.0 is included. An NDIS5 driver is included for use
with Windows 98 and Windows 2000.
Includes Xircom's Battery Save (TM) technology. When the LAN cable
is disconnected from the adapter, the CBE2 automatically puts
itself into a low power state. When the LAN cable is reattached,
it automatically powers itself back up.
Advanced power management capabilities including Wake on LAN,
Magic Packet, and support for the ACPI and CardBus Power
Management Specifications. However, current operating systems lack
support for these features. Support was not included in Windows
98 Second Edition, and is not expected in the initial release of
Windows 2000 for CardBus or PC Card adapters.
A LAN connection diagnostic program for use under any Microsoft
Windows operating system.
SNMP network management agent included - Allows a portable PC to
be managed using SNMP-based network management software.
Models available:
-----------------
R2BE-100BTX Supports both 10Base-T and 100Base-TX with an
integrated RJ45 connector.
RBE-100BTX Supports both 10Base-T and 100Base-TX with an
integrated RJ45 connector.
CBE2-100BTX Supports both 10Base-T and 100Base-TX with a
single cable connector
CBE-100BTX Supports both 10Base-T and 100Base-TX with a
single cable connector
2) WHAT'S NEW IN THE 3.06 SOFTWARE RELEASE
==========================================
-Improved support for late model Toshiba laptops.
-NWay auto-negotiation is now user-configurable. (See Section 4
for details.)
-Revised advanced driver keywords.
-Improved DOS driver resource scan.
-Improved automatic NDIS driver selection.
-The Realview utility is now included. Documentation for all
features are included in the Realview built-in context sensitive
help.
-Includes CAT files that have been tested and certified by Microsoft
Windows Hardware Quality Labs for Windows 98 and Windows 2000.
3) NOTES REGARDING CARD AND SOCKET SERVICES
===========================================
The Personal Computer Memory Card International Association
(PCMCIA) has developed specifications governing the use of PC
Cards (formerly PCMCIA cards) in personal computer systems. The
software components that implement these specifications are called
Card and Socket Services. This software supports the ability of
PC Card- aware device drivers (known as clients) to share cards,
sockets and system resources.
Xircom CardBus Ethernet Adapters support the following Card and
Socket Services Software:
Windows 95
----------
Phoenix Card Manager 95 v. 4.0 for Windows 95 from Phoenix
Technologies Ltd.
SystemSoft CardWorks for Windows 95
Windows NT 4.0
--------------
CardExecutive for NT 4.0 from Phoenix Technologies
CardWizard for NT 4.0 from SystemSoft Corporation
PC Card Controller for NT from Softex Inc.
CardWare for Windows NT 4.0 from Award Software (full support if
version 6.0.015 or later)
Using CardWizard for NT 4.0 from SystemSoft Corp.
-------------------------------------------------
The default NT 4.0 NDIS4 driver (as well as the alternative NDIS3
driver) has built-in support for SystemSoft CardWizard. No
special drivers or procedures are needed. When installing under
CardWizard the correct driver is located in the root of the CD-
ROM, or of Floppy Diskette 2 if installing from floppy.
Using Card Executive for NT 4.0 from Phoenix Technologies
---------------------------------------------------------
If using Phoenix Card Executive for NT 4.0, it is necessary to use
a special driver, CBENT.SYS. This driver is found in the \CBENT
directory of the CD-ROM, or of Disk 2 if using diskettes. When
prompted by Card Executive for the driver, insert either the CD-
ROM or Disk 2 and browse to the \CBENT directory.
Note: It is recommended that when installing the driver from
within the Card Executive application that you initially allow
Softex to search for the drivers PRIOR TO actually inserting the
CD or diskette. A message should appear indicating that the driver
could not be found and then you will be prompted for the path.
Enter the path to the \CBENT directory, insert the CD or diskette
and continue. If this is not done, the application may not prompt
you for the directory path, and the incorrect driver (CBEN4.SYS)
may be installed from the root of the CD-ROM or diskette.
Using PC Card Controller for NT 4.0 from Softex, Inc.
-----------------------------------------------------
Follow the above instructions for using Card Executive from
Phoenix Technologies.
Using CardWare for Windows NT 4.0 from Award Software
-----------------------------------------------------
If using Award CardWare for NT 4.0, it is necessary to use the
standard NDIS4 or NDIS3 driver. The NDIS4 driver is CBEN4.SYS and
is found in the root of the CD-ROM and of Diskette 2. The NDIS3
driver is CBE.SYS and is found in the \NDIS3 directory of CD-ROM
and of Diskette 2.
When using CBE.SYS or CBEN4.SYS with versions of Award CardWare
prior to 6.0.015 the CardBus driver will co-exist with Award's
software but full functionality including hot swapping and hot
insertion are not supported. Full support including hot insertion
and hot swapping are available with Award version 6.0.015 or
later.
DO NOT USE CBENT.SYS with Award CardWare. It does not support
Award CardWare.
4) RELEASE NOTES/KNOWN LIMITATIONS
==================================
The version number for the entire release of this driver set is
version 3.06. The following environments are supported:
Driver Name Description
----------- -----------
CBE.SYS NDIS3 Driver for Microsoft Windows 95 (OSR2),
Windows 98 and NT 4.0
CBEN4.SYS NDIS4 Driver for Microsoft Windows 95 (OSR2),
Windows 98 and NT 4.0
CBEN5.SYS NDIS5 Driver for Microsoft Windows 98,
Millennium and Windows 2000
CBENT.SYS NDIS3 Driver for use with NT 4.0 Card and Socket
Services supporting PCMCIA Proposal 187,
specifically Phoenix Card Executive and Softex
PC Card Controller.
CBEODI.COM 16-bit ODI Driver for DOS and Windows 3.X
CBE.LAN 32-bit ODI Client/Server Driver for DOS,
Windows 3.X and Windows 95
CBENDIS.EXE NDIS2 Driver for Windows 3.X supporting
LAN MANAGER, LAN REQUESTER and Lantastic 7.0
CBEODI.OS2 ODI Driver for OS/2
CBENDIS.OS2 NDIS2 Driver for OS/2
CBEPD.COM DOS Packet Driver
CBETEST.EXE DOS Diagnostic Test Program
CBEDIAG.EXE Windows Diagnostic Test Program (Windows 95
OSR2, 98, NT 4.0 and 2000 only)
APUNINST.EXE Xircom Utilities Uninstaller
NWay auto negotiation changes
-----------------------------
This release features a new implementation of NWay auto
negotiation. NWay is an industry-standard way for hubs, switches,
and network cards to automatically determine each other's speed
and duplex capabilities, and set each device's communication
settings to the fastest mutually supported speed. In earlier
driver releases, as is normal in the industry, forcing the speed
and duplex settings completely disables auto negotiation. This
was done because the forced settings were meant as a backup when
connecting to older non- NWay devices. When forced settings are
used when connecting to other NWay devices, (perhaps to restrict
bandwidth), the other device must also have it's speed and duplex
settings forced as it cannot reliably sense the settings without
negotiation messages.
In this driver release NWay negotiation is active by default
whether or not the settings are forced. Other NWay devices, even
in auto mode, will be able to determine your card's settings and
negotiate to match them. In cases where the standard behavior is
not successful, some early NWay devices and non-NWay devices do
not always respond well to negotiation signals.
A new keyword, Line Negotiation, can eliminate the negotiation
messages when the settings are forced. The forced + no
negotiation messages settings also allow immediate link if
required by any special circumstances.
The keywords and their settings are as follows:
Keyword Settings Behavior
------- -------- ---------
Line Configuration Auto (default) Full NWay negotiation,
Line Negotiation keyword
ignored.
100 Mbps/Full Duplex
100 Mbps/Half Duplex
10 Mbps/Full Duplex
10 Mbps/Half Duplex
Line Negotiation On (default) NWay messaging sent in
all modes
Off NWay messaging disabled
if Line Configuration
is forced
Automatic NDIS Driver Selection
-------------------------------
This driver release now supports automatic NDIS version selection
for installs under Windows 9x and Windows 2000. For installs
under Windows 9X or Windows 2000, direct the install to the root
of the CD (or of floppy disk 1) when the drivers are requested.
The network property page tab of the CBE/RBE has a new entry
"NdisVersion". This entry contains the following:
Under
Windows 95OSR2: AutoSelect, NDIS3, NDIS4
Windows 98: AutoSelect, NDIS3, NDIS4, NDIS5
Windows 98SE: AutoSelect, NDIS3, NDIS4, NDIS5
Windows 2000: "NdisVersion" does not exist and NDIS5 is the
default driver. The NDIS Switcher is not used
with Windows 2000.
AutoSelect (the default) will choose the highest NDIS version
supported by the OS. The user can also manually switch between
the different supported versions of NDIS by going to NdisVersion
in the network properties of the adapter and selecting the desired
driver. Only drivers supported by the particular OS will be shown.
NOTE: NDIS switching is not supported in Windows NT 4.0. The
NDIS4 driver will be installed by default by pointing to the root
of the CD or of Disk 1 if diskettes are created. The NDIS3 driver
may be installed by pointing to the \NDIS3 subdirectory.
TCP/IP Routing
--------------
This release contains a resolution for TCP/IP problems that occur
when the same network is accessed via a LAN connection and then
subsequently via a remote dial-up connection in Windows 95/98.
Typically, when the computer is connected to the network via the
LAN, routing tables are constructed that direct packets intended
for the network to the LAN interface. If the computer is then used
remotely and an attempt is made to connect to the same network via
dial-up networking, these packets may not be routed to the dial-up
interface because the presence of the active LAN interface results
in the system continuing to route packets to it instead. In such
instances, the simplest solution is to remove the LAN interface
from the computer, or to use a network disabled profile. If
neither of these solutions is satisfactory, a third option is now
available.
The drivers included with this release now support a new
configuration keyword named "DynamicLinkDetect" to overcome this
difficulty. The value of this keyword (ON or OFF) can be set by
going to Control Panel/Network/Network of Xircom.../Properties
/Advanced. The default value is ON. The activity governed by this
keyword operates as follows:
ON - The Ethernet interface is always active once the driver
initializes the adapter. An Ethernet cable need not be connected
to the port at boot time for the network side of the adapter to
initialize. If the cable is plugged in later or unplugged and then
re-connected, the adapter will dynamically detect the presence of
the link and connect to the LAN. This is the setting recommended
unless the symptoms described above are encountered.
OFF - The driver will only initialize the Ethernet interface if an
active connection to the network is present at boot time. If the
presence of an active link is not detected, the Ethernet portion
of the card will shut down. The OS will "assume" that the
interface is not present, and no packets will be routed to it. As
a result, the IP routing trouble discussed previously should be
eliminated.
Auto Polarity Correction
------------------------
Certain 10/100 switches (generally those using Broadcom
transceivers) implement automatic correction for polarity reversed
cables that is not completely compatible with the same correction
provided by the CBE/RBE. If the network speed is forced to
10Mbps, severe throughput problems may be experienced. To resolve
this problem, a new Auto Polarity keyword in the adapter's
advanced properties has been added. If needed, the default setting
of ON (meaning that the card will compensate for reversed cables)
can be set to OFF to disable polarity correction. This will
restore normal throughput.
Initialization Delay
--------------------
Certain switches and routers are unable to immediately forward
network traffic when a network adapter first establishes link to
one of their ports due to initialization delays (generally while
routing tables are being updated). This problem is most commonly
seen when the network adapter is connected directly to ports on
the switch. This may cause an initial DHCP request to fail or
prevent login to a server.
The adapter by default (when used under some operating systems)
will have almost no delay between link and the initial network
request. A new keyword, Initialization Delay, has been added to
the adapter's advanced properties which will prevent forwarding of
network requests for a user-selectable period of time. Delays can
be added ranging from one to sixty seconds. In most cases adding
a delay in the one to three second range will be sufficient to
resolve the problem.
Known Limitations
-----------------
Support for O2Micro chipsets under NT 4.0 requires that the
laptop BIOS initialize the CardBus controller as a PCI device
and set up PCI routing.
In order to connect to a 100Base-TX Ethernet network, a Category 5
unshielded twisted pair (UTP) network cable terminating in a male
RJ-45 connector must be connected to a 100Mbps hub or switch.
Check with your LAN Administrator if you are not certain of your
network speed and infrastructure.
The Xircom CardBus Ethernet 10/100 Adapters are designed to
connect to a 100Base-TX network. They do not support 100VG-AnyLAN
or 100BaseT4 networks.
When running the LAN Requester install, the CBENDIS.EXE file does
not get copied to the NET directory. The file needs to be manually
copied from the CD-ROM to the NET directory on the user's hard
drive.
When running the Lantastic 7.0 install, the CBENDIS.EXE file does
not get copied to the LANTASTI directory. The file needs to be
manually copied from the CD-ROM to the LANTASTI directory on the
users hard drive.
The 32-bit ODI driver (CBE.LAN) supports promiscuous mode. There
is one limitation in its support. Fragment errors are captured,
but they are classified, counted and reported as undersized
errors. Therefore, the total count for undersized errors includes
the total of undersized and fragment errors.
When using Award CardWare for NT 4.0 with CBE.SYS or CBEN4.SYS,
the driver will co-exist with Award's software but not hot swap or
hot insert unless Award version 6.0.015 or later is used.
When using the Packet Driver with the Intel 10/100 Stackable hub,
network connections may be lost at 10Mbps.
When attempting to use CBE or CBE2 with a second PC Card 16-bit
adapter e.g. modems, flash cards, ATA cards) in the other slot, it
may be necessary to boot up with CBE or CBE2 first then hot-
insert the second adapter.
5) USING THE CBE/CBE2/RBE/R2BE IN WINDOWS 2000
==============================================
Note: Windows 2000 does not have built-in drivers for the R2BE-
100, and the update procedure given in steps 1, 2, and 3 below
does not need to be followed for the R2BE. The R2BE may be
installed directly from this driver set by pointing to the root
of either the CD-ROM or of Disk 1 when Windows requests the
drivers. The correct driver will automatically be installed.
Then continue with step 4 below.
Windows 2000 contains built-in drivers for the Xircom CBE, CBE2
and RBE as well as many other Xircom Cards. The built-in drivers
are functional but lack some features of this release. To update
the Windows 2000 driver do the following:
1. You will need to have the Xircom CBE/CBE2/RBE/R2BE installed
and inserted in the laptop to proceed. Go to
Start/Settings/Control Panel, double click on Network and Dial-up
Connections, and double click on Local Area Connection. Select
Properties.
2. Click the Configure button on the top of the Local Area
Connection Properties screen, just under the "Connect using:"
listing for the Xircom CardBus Ethernet Adapter 10/100. Next
select the Driver tab, and click the Update Driver button. This
starts the Upgrade Device Driver Wizard. Click Next. On the next
screen select "Search for a suitable driver for my device
(recommended)". Click Next. On the Locate Driver Files screen,
select "Specify a location", and click Next. Enter the path to
the Xircom driver CD, diskette, or directory where you extracted
the files. For example, if you were installing from the CD and
your CD-ROM drive was drive D, you would enter "D:\".
3. The Wizard will announce that it has a suitable driver already
installed, and that it has also found other drivers suitable for
this device. Select the "Install one of the other drivers" check
box and click Next. You will then see a screen showing both the
Microsoft-provided driver, and the new Xircom driver (identified
as Xircom Ethernet Adapter 10/100, and with a path listed to your
driver CD or diskette). Select the Xircom driver, and click Next.
4. You will then be notified that Microsoft has not digitally
signed the software, and asked if you want to continue the
installation. Click Yes. The updated drivers will then be copied
to your computer. Click Finish, and then click Close. Click OK
to close the Local Area Connection Properties box. Reboot the
machine to utilize the new driver. By following step 1 above,
clicking the Configure button, and selecting the Advanced tab you
may now access the new driver settings.
6) MACHINE SPECIFIC NOTES
=========================
Visit the Xircom web site for the latest machine specific
information.
CardBus adapters require a portable computer with a CardBus PC
Card Slot. For a list of CardBus portable computers, visit
Xircom's web site at www.xircom.com. Most laptops introduced
after January 1997 incorporate CardBus PC Card slots. If you're
not sure if your system supports CardBus, visit the Xircom web
site or contact the manufacturer of your laptop.
Machines using O2Micro CardBus chipsets
---------------------------------------
O2 Micro controllers cannot be used with CardBus adapters under
Windows NT unless the BIOS of the laptop initializes the
controllers as PCI devices and sets up PCI routing. Several
manufacturers have released or are in the process of releasing
BIOS updates to provide compatibility with NT 4.0. If you desire
to run NT on one of these laptops, contact the manufacturer for
more information.
Compaq Armada 1580
------------------
If using the DOS 16-bit drivers, it is necessary to insert the
CBE in the bottom slot
NEC Versa LX and SX
-------------------
Support for CardBus cards in these laptops in either NT or DOS
requires the use of the following Laptop BIOS versions or later.
Note that the reported BIOS version will be 420000 after these
updates are installed.
Versa LX PII- 2.45.15, 1-27-99 Versa LX MMX- 2.44.15, 1-27-99
Versa SX PII- 2.47.15, 1-27-99 Versa SX MMX- 2.46.15, 1-27-99
Texas Instruments Extensa 650, 660 and 900 ------------------------
------------------
If using the DOS 16-bit drivers on the TI Extensa 650, it is
necessary to insert the CBE in the top slot. If using the DOS 16-
bit drivers on the TI Extensa 660 and TI Extensa 900, it is
necessary to insert the CBE in the bottom slot.
Toshiba Satellite Pro 490
-------------------------
On the Satellite Pro 490, it is necessary to set the CBE2 Address
mode to Memory mode. To do this, run Control Panel, Network.
Highlight the Xircom CardBus Ethernet adapter and click on
Properties. Go to the Advanced tab. Under Property, highlight
Address Mode and change the value from IO to Memory. Click OK. The
system will need to reboot for the change to take affect.
7) SNMP AGENT
==============
Xircom provides SNMP support for the Xircom CardBus Ethernet
Adapters.
To use the agent under DOS, follow these instructions:
------------------------------------------------------
1. Copy all of the contents of the SNMP directory on the CD-
ROM to your hard disk drive, typically to the \NWCLIENT
directory.
2. Edit the SNMP.CFG file and add the correct IP address and
other configuration information. Contact your system
administrator if necessary.
3. Edit the NET.CFG file (typically in \NWCLIENT) to
include:
Frame Ethernet_II
4. After the LAN driver is loaded, load the SNMP driver,
XAGENT_O.EXE, by changing to the directory where it exists,
typing XAGENT_O and press ENTER.
Alternatively, add the following line to AUTOEXEC.BAT:
CD\NWCLIENT XAGENT_O
Note:
You must change to the directory (NWCLIENT) before loading the
driver, otherwise it won't load properly.
To use the agent under Windows 95, follow these instructions:
-------------------------------------------------------------
1. First install the Microsoft SNMP agent:
For Win95:
Control panel -> Network -> Add -> Service ->
either:
Microsoft -> SNMP Agent
or:
Have disk ->
WIN95CD\\admin\nettools\snmp
2. Then install the Xircom Extension agent:
Control panel -> Network -> Add -> Service ->
Have disk ->
3. Insert the Xircom Installation CD-ROM or diskette
Enter the path to the CD-ROM or diskette.
Select:
Xircom SNMP extension agent ->
OK
To use the agent under Windows NT, follow these instructions:
-------------------------------------------------------------
1. First ensure that the NT network has been installed and
configured with:
-NWLINK IPX/SPX;
-TCP/IP (with SNMP Service);
2. For Windows NT:
Main -> Control panel -> Network -> Add Software ->
3. Select "Other" from the Add Network Software menu, click
on "continue"
4. Insert the Xircom Installation CD-ROM or diskette and
click OK
5. The "Xircom SNMP Mobile Extension Agent" appears in the
Select OEM Option window
6. Click OK and complete the installation
7. Reboot
8) SCO UNIX Support
===================
Xircom CardBus PC cards are certified for use with SCO UNIX
OpenServer 5.X and SCO Unixware 7.1X. Drivers may be
downloaded from the Xircom driver download area
at www.xircom.com.
9) LINUX SUPPORT
================
Drivers for Xircom products under Linux are currently
developed and supported by the Linux On Line Community. The
latest status on driver development may be found at:
http://pcmcia.sourceforge.org/cgi-bin/HyperNews/get/
pcmcia/xircom.html
10) XIRCOM CUSTOMER SUPPORT
===========================
To obtain customer support for your Xircom product, please
call or send a facsimile to the appropriate number
listed below.
XIRCOM CORPORATE - North and South America
----------------------------------------------------------------
Xircom, Inc.
Corporate Headquarters
2300 Corporate Center Dr.
Thousand Oaks, CA 91320
Shipping Address:
2101 Corporate Center Dr.
Thousand Oaks, CA 91320
24-Hr E-mail cs@xircom.com
Sales Support.............(800) 438-4526
Sales Support.............(805) 376-9300
Customer Support..........(805) 376-9200
24-Hr Fax - Corporate.....(805) 376-9311
24-Hr Fax - Sales Support (805) 376-9220
24-Hr Fax - Cust. Support (805) 376-9100
24-Hr Internet http://www.xircom.com
HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri
HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri
XIRCOM EUROPE - Europe, Middle East, and Africa
-----------------------------------------------------------------
Xircom Europe N.V.
Veldkant 31
B-2550 Kontich, Belgium
Sales Support........ +32/(0)3 450.08.11
24-Hr Fax............ +32/(0)3 450.09.90
Customer Support Telephone Numbers
Native English........ +32/(0)70 233 307
Native German......... +32/(0)70 233 850
Native French......... +32/(0)70 233 851
Native Dutch.......... +32/(0)70 233 852
24-Hr E-mail............ eurots@xircom.com
24-Hr Internet...... http://www.xircom.com
HOURS (Sales): 9:00 to 17:00, Mon-Thu; to 16:00, Fri
HOURS (Support): 9:00 to 18:00, Mon-Fri
Regional Sales and Marketing Offices
-----------------------------------------------------------------
Xircom France SARL
41 bis avenue de l'Europe
BP 264
F - 78147 Velizy CEDEX
France
Sales Support......... +33/(1) 34 63 09 40
24-Hr Fax ............ +33/(1) 34 63 09 41
Xircom Deutschland GmbH
Airport Business Center
Am Soldnermoos 17
85399 Hallbergmoos
Germany
Sales Support........ +49/(0)89 607 68 350
24-Hr Fax ........... +49/(0)89 607 68 355
Xircom Italy SRL
Via Giovanni da Udine, 34
20156 Milano
Italy
Sales Support.......... (+39) 02 3809.3605
24-Hr Fax.............. (+39) 02 3809.3606
Xircom AB
Kanalvagen 10C
S - 194 61 Upplands Vasby
Sweden
Sales Support........ +46/(0) 8 590.332.80
24-Hr Fax ........... +46/(0) 8 590.717.81
Xircom U.K. Ltd.
Worting House
Basingstoke
UK - Hampshire RG23 8PY
Sales Support........ +44/(0) 1256 332 552
24-Hr Fax ........... +44/(0) 1256 332 553
XIRCOM ASIA PACIFIC Asia Pacific
----------------------------------------------------------------
Xircom Asia Pacific (Pte) Ltd
1 Kim Seng Promenade #15-01
Great Word City East Tower
Singapore 237994
Sales Support................ +65 732 5001
Customer Support............. +65 732 2245
24-Hr Fax ................... +65 732 5002
24-Hr Internet...... http://www.xircom.com
24-Hr Email...... http://asiats@xircom.com
HOURS: 9:00 to 17:00, Mon-Fri
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Pty Ltd
Level 12, 80 Mount Street
North Sydney, NSW 2060
Australia
Sales Support............. +61 2 8923 7000
Customer Support.......... +61 2 8923 7090
24-Hr Fax................. +61 2 8923 7099
24-Hr Data Lines - BBS.. +61(02) 9911 7758
24-Hr Email...... http://aunzts@xircom.com
Xircom - Japan
----------------------------------------------------------------
Xircom Japan KK
Tohtam Building 2F
3-10-5 Shibuya
Shibuya-ku Tokyo 150-0002
Japan
Sales Support............. +81-3-3407-0033
Customer Support...... +81 (0) 3 3407-1900
24-Hr Fax................. +81-3-3407-0180
24-Hr Internet...... http://www.xircom.com
24-Hr Email.... http://japan_ts@xircom.com
HOURS: 9:00 TO 17:00, Mon-Fri
WORLDWIDE ELECTRONIC SUPPORT
----------------------------------------------------------------
cs@xircom.com...........US Customer Support
eurots@xircom.com.......European Customer Support
asiats@xircom.com.......Asia/Pacific Customer Support
aunzts@xircom.com.......Australian/New Zealand Customer Support
japan_ts@xircom.com.....Japan Customer Support
sales@xircom.com........Xircom Sales
---------------------------------------------------------------
Thank you for making Xircom a part of your network.
Xircom acknowledges all tradenames and trademarks used in this
document as the property of their respective owners.
GJ 5-23-00 10:43am =================end========================
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.