README FILE Revised: 02-16-1999
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TABLE OF CONTENTS
-----------------
Contents of diskette
ENSURE THE FOLLOWING BEFORE ATTEMPTING THE FIRMWARE UPGRADE
Tip
Upgrade Instructions for DOS Users Using TAPE.EXE
(Colorado Backup for DOS)
Upgrade Instructions for DOS Users Using QBACKUP.EXE
(Colorado Backup II for DOS) with
IDE/ATAPI Drives (Colorado 5GB, 8GB and 14GB)
Upgrade Instructions for DOS Users Using QBACKUP.EXE
(Colorado Backup II for DOS) with
Parallel Drives (Colorado 5GBe, 8GBe, and 14GBe) and
SCSI Drives (Colorado T4000, SureStore T4i, SureStore T20)
Upgrade Instructions for Windows 3.x Users
Upgrade Instructions for Windows NT 3.51 Users
Upgrade Instructions for Windows 95/98 and Windows NT 4.0 Users
Troubleshooting
DOS Solution to Windows 95/98/NT Problems
for Users of Colorado Backup for DOS
DOS Solution to Windows 95/98/NT Problems
for Users of Colorado Backup II for DOS
======================================================================
Contents of diskette:
---------------------
For all HP tape drives supported, this diskette contains the following
files:
README.TXT -- This document
HPT4DOS.EXE -- HP Firmware Upgrade Utility for DOS
HPT4DOS.INI -- Configuration information for HPT4DOS.EXE
HPQ_FFU.EXE -- HP Firmware Upgrade Utility for Windows 95/98 and
Windows NT
HPQ_FFU.INI -- Configuration information for HPQ_FFU.EXE
TAPE32.DLL -- Required to use HPQ_FFU.EXE
HPNTSA.DLL -- Required to use HPQ_FFU.EXE
In addition, this diskette contains one of the following file sets,
depending on the particular HP tape drive being upgraded:
For Colorado T4000/Surestore T4i tape drives:
FW110.HEX -- Firmware image
DTT110.HEX -- Drive training table image
HP95S.DLL -- Required to use HPQ_FFU.EXE
For Colorado 5GB and 8GB (internal) tape drives:
FW205.HEX -- Firmware image
DTT205I.HEX -- Drive training table image
HPATAPI.DLL -- Required to use HPQ_FFU.EXE
HPATAPI.VXD -- Required to use HPQ_FFU.EXE
ASPI4RAP.SYS -- Required to use HPT4DOS.EXE
For Colorado 5GBe and 8GBe (external) tape drives:
FW205.HEX -- Firmware image
DTT205E.HEX -- Drive training table image
HP95S.DLL -- Required to use HPQ_FFU.EXE
For Colorado 14GB (internal) tape drives:
FW401.HEX -- Firmware image
DTT401.HEX -- Drive training table image
HPATAPI.DLL -- Required to use HPQ_FFU.EXE
HPATAPI.VXD -- Required to use HPQ_FFU.EXE
ASPI4RAP.SYS -- Required to use HPT4DOS.EXE
For Colorado 14GBe (external) tape drives:
FW401.HEX -- Firmware image
DTT401.HEX -- Drive training table image
HP95S.DLL -- Required to use HPQ_FFU.EXE
For SureStore T20 tape drives:
FW301.HEX -- Firmware image
DTT301.HEX -- Drive training table image
HP95S.DLL -- Required to use HPQ_FFU.EXE
======================================================================
ENSURE THE FOLLOWING BEFORE ATTEMPTING THE FIRMWARE UPGRADE:
1) Close down any open applications.
2) Remove the tape cartridge from the tape drive
3) Verify that power and data cables are properly connected to the
drive
4) Verify that the interface (SCSI, IDE/ATAPI or Parallel) is
properly configured and is operable. This is easily done by
running your backup application (Colorado Backup for DOS, Colorado
Backup for Windows 95 or the backup applet in Windows NT) and
determining if the backup application can communicate with the
drive.
5) WARNING: Once the upgrade is running DO NOT turn the power off to
your computer or to the drive until the upgrade
operation is complete. Failure to comply could result in
an unusable drive.
======================================================================
Tip:
The simplest method to configure your system properly is by running
the setup program that was included with your tape drive and let it
install the proper ASPI Manager and drivers for you. In general, if
Colorado Backup for DOS, Colorado Backup for Windows 95 or the backup
applet on Windows NT can access your drive, then HPT4DOS.EXE or
HPQ_FFU.EXE can upgrade it if needed. Newer versions of the DOS backup
application no longer install some files required to run HPT4DOS.EXE.
If you use Colorado Backup for DOS (TAPE.EXE) as your DOS backup
application, the files should already be installed; if you use
Colorado Backup II for DOS (QBACKUP.EXE), then see the section
entitled "For QBACKUP.EXE Users" of the section entitled "For DOS
Users".
======================================================================
HPT4DOS.EXE is a DOS program that can only be run from DOS. Do not
attempt to run HPT4DOS.EXE in a DOS box on any version of Windows, as
it will not run properly.
======================================================================
Upgrade Instructions for DOS Users Using TAPE.EXE
(Colorado Backup for DOS):
-------------------------------------------------
1) Ensure the tape drive is connected to an interface (SCSI Host
Adapter, IDE/ATAPI port or Parallel port), the ASPI Manager for
the interface is loaded and is properly indicating that it found
the tape drive upon boot of your computer.
2) Execute HPT4DOS.EXE; e.g. "A:", then "HPT4DOS".
3) This will perform the firmware upgrade and may take several
minutes.
======================================================================
Upgrade Instructions for DOS Users Using QBACKUP.EXE
(Colorado Backup II for DOS) with
IDE/ATAPI Drives (Colorado 5GB, 8GB and 14GB):
----------------------------------------------------
1) Ensure the tape drive is connected to the IDE/ATAPI port and that
the software can communicate with the drive.
2) Copy all files from the upgrade diskette to a temporary directory
on your hard drive.
3) Determine the I/O Address and IRQ Level of the tape drive by
running QBACKUP.EXE and doing the following:
a) Click the "Configure" button when the main menu appears.
b) Click the button under the caption "Backup Devices" - the
label of the button should be your tape drive - e.g. "HP
COLORADO 5GB".
c) Click the "Settings" button.
d) Write down the I/O Address and IRQ Level for use later.
e) Click the "Cancel" button.
f) Click the "Cancel" button.
g) Click the "Quit" button.
4) Add the line "DEVICE=C:\TEMPDIR\ASPI4RAP.SYS /p170 /q15 /d" to
your CONFIG.SYS file, assuming that the temporary directory you
used in step 2 was "TEMPDIR" on the C drive, the I/O Address from
step 3d was 170 and the IRQ Level from step 3d was 15.
5) Reboot.
6) Execute HPT4DOS.EXE; e.g. "CD C:\TEMPDIR" then "HPT4DOS".
7) This will perform the firmware upgrade and may take several
minutes.
8) Remove the line from the CONFIG.SYS file that was added in step 4.
9) Reboot.
10) Remove the temporary directory created in step 2.
======================================================================
Upgrade Instructions for DOS Users Using QBACKUP.EXE
(Colorado Backup II for DOS) with
Parallel Drives (Colorado 5GBe, 8GBe, and 14GBe) and
SCSI Drives (Colorado T4000, SureStore T4i, SureStore T20):
-----------------------------------------------------------
1) Ensure the tape drive is connected to the Parallel port or the
SCSI Host Adapter and that the software can communicate with the
drive.
2) Execute HPT4DOS.EXE; e.g. "CD C:\TEMPDIR" then "HPT4DOS".
3) This will perform the firmware upgrade and may take several
minutes.
======================================================================
Upgrade Instructions for Windows 3.x Users
------------------------------------------
Boot to DOS and follow the instructions listed in the "For DOS Users"
above.
======================================================================
Upgrade Instructions for Windows NT 3.51 Users
----------------------------------------------
1) Click on File/Run and type A:\HPQ_FFU.EXE. (Assuming the floppy
disk is in your A: floppy drive)
2) This will perform the firmware upgrade and may take several
minutes.
======================================================================
Upgrade Instructions for Windows 95/98 and Windows NT 4.0 Users
---------------------------------------------------------------
1) From the Start menu choose run and type A:\HPQ_FFU.EXE. (Assuming
the floppy disk is in your A: floppy drive)
2) This will perform the firmware upgrade and may take several
minutes.
======================================================================
Troubleshooting
---------------
General:
If you are having problems running the firmware upgrade utility in
Windows 95/98 or Windows NT, load the appropriate ASPI manager in your
CONFIG.SYS file and attempt the firmware upgrade in DOS. For Windows
95/98 users, see "The DOS solution to Windows 95/98/NT problems" later
in this document. For Windows NT users, you'll first have to obtain a
version of DOS and then try "The DOS solution to Windows 95/98/NT
problems".
For Windows 95/98 and Windows NT Users:
The driver for the Adaptec AHA-2920 SCSI host adapter will not allow
the upgrade to complete in Windows 95/98 and Windows NT. Currently, we
do not know of a driver update for this problem. The solution is to
load the appropriate ASPI manager, MCAM18XX.SYS, in your CONFIG.SYS
file and attempt the firmware upgrade in DOS. Please refer to the
documentation that accompanied your AHA-2920 SCSI host adapter for
information on installing the DOS ASPI manager.
For Windows 95/98 Users:
We have identified an issue with a version of the Adaptec 1510 driver
(SPARROW.MPD) which can cause the firmware update to hang when it is
run from Windows 95/98. If your upgrade hangs and you are using an
Adaptec 1510 host adapter, you should do the following:
1) Contact Adaptec to obtain the Updated Windows 95/98 drivers for
the Adaptec 1510 host adapter. (WIN95MPD.EXE):
a) Adaptec's web site (www.adaptec.com)
b) Adaptec's BBS (408-945-7727, 8-N-1, up to 28,800 bps).
c) Compuserve (Go Adaptec)
2) Execute WIN95MPD to extract the SPARROW.MPD file.
3) Copy the new SPARROW.MPD file to the SYSTEM\IOSUBSYS subdirectory
of your Windows 95/98 directory (typically this is
\WIN95\SYSTEM\IOSUBSYS)
4) Reboot your system.
5) Run the upgrade utility again.
We have also identified an issue with a version of a Windows 95 driver
for IDE/ATAPI drives. The best solution is to load the appropriate
host adapter driver in your CONFIG.SYS file and attempt the firmware
upgrade in DOS. See "The DOS solution to Windows 95/98/NT problems"
later in this document. It is possible that running the file
REMIDEUP.EXE, available from Microsoft at
ftp://ftp.microsoft.com/softlib/mslfiles/, will also solve this
problem and allow you to run HPQ_FFU.EXE in Windows 95 properly, but
we don't know of all the possible effects running REMIDEUP.EXE might
have. If you run REMIDEUP.EXE, reboot your system after running
REMIDEUP.EXE and before attempting the upgrade application.
======================================================================
NOTE: There are two versions of Colorado Backup for DOS. The first is
known simply as Colorado Backup for DOS, the second is known as
Colorado Backup II for DOS. See the appropriate section for your
version.
DOS Solution to Windows 95/98/NT Problems
for Users of Colorado Backup for DOS:
-----------------------------------------
1) Ensure that all files for the upgrade are in a temporary directory
on your hard drive.
2) Create a Colorado Backup for DOS install directory.
a) If an installation CD came with your tape drive, run the setup
program from the CD and choose "Create Diskettes" from the
main menu. When the "Create Installation Diskettes" dialog box
appears, choose "Colorado Backup for DOS" and click the OK
button. When the next dialog box appears, choose the "Colorado
8GB, Colorado 5GB, T4000s" option and click the OK button.
Continue the process as instructed.
If you received disks with your tape drive, insert the disk
for Colorado Backup for DOS into the floppy drive.
b) Copy all files from the diskette in the floppy drive, which
now contains the installation files for Colorado Backup for
DOS, to a temporary directory on your hard drive.
3) Boot to DOS.
Method 1:
If your system searches the floppy drive during the boot
process, then you can use the following method to create a
boot floppy. This method is preferred since no system files
will be modified on your hard drive.
a) Insert a new diskette into the floppy drive and format it
with the /S option; e.g. "FORMAT A: /S".
b) Reboot with the newly formatted diskette in the floppy
drive. This will cause DOS to boot, rather than Windows
95/98.
Method 2:
If your system does not search the floppy drives during the
boot sequence, then you can use the following method. This
will modify your CONFIG.SYS file, which you can later change
back to the original.
a) Boot to DOS via pressing the F8 key directly after the
message "Starting Windows 95" appears and choosing the
"Command prompt only" option.
4) Install Colorado Backup for DOS.
a) Change to the temporary install directory created in step 2b
above, and run INSTALL.EXE. Follow the instructions for
installing the software. You may want to choose a temporary
directory name in the "Install Software in Directory:" box in
the "Install Destination" dialog box. This directory will be
created if it doesn't exist. Make sure you use the drive you
booted from in the "Boot Drive Selection" dialog box. The
install program will modify the CONFIG.SYS only on the drive
indicated.
5) Upgrade your tape drive using HPT4DOS.EXE, now located in the
temporary directory created in step 1.
6) If the upgrade succeeded, clean up the temporary directories and
possibly the CONFIG.SYS file.
a) Clean up the temporary directories created in steps 1, 2b, and
4. You can used the command "DELTREE" for this.
b) If you chose the second method of booting to DOS outlined in
step 3, then in the root directory of your hard drive look for
a file named "CONFIG" with an extension that begins with "B".
Generally, it will be named "CONFIG.B00". If you have more
than one file that matches this convention, choose the newest
file (the "DIR" command displays file dates). This file is the
original version of your CONFIG.SYS file before installing
Colorado Backup for DOS. If you compare this file with the
CONFIG.SYS file, using the "FC" command, e.g. "FC CONFIG.B00
CONFIG.SYS", you should notice that the only difference is a
line that begins with "DEVICE=". If this is true, then copy
this file to CONFIG.SYS; e.g. "COPY CONFIG.B00 CONFIG.SYS".
This will return your CONFIG.SYS file to its original
condition.
======================================================================
DOS Solution to Windows 95/98/NT Problems
for Users of Colorado Backup II for DOS:
-----------------------------------------
NOTE: The following steps instruct you to install Colorado Backup II
for DOS. While this may not be necessary for some, it is quite useful
since it allows you to verify that the tape drive is connected
properly.
For IDE/ATAPI drives (Colorado 5GB, 8GB, and 14GB):
Installing Colorado Backup II for DOS is very useful if you do not
know the IRQ Level and the I/O Address for your IDE/ATAPI port.
For Parallel drives (Colorado 5GBe, 8GBe, and 14GBe):
Installing Colorado Backup II for DOS will install the driver needed
by HPT4DOS.EXE.
For SCSI drives (Colorado T4000s, Surestore T4i, SureStore T20):
Be sure that the DOS ASPI Manager for your SCSI host adapter is loaded
via the CONFIG.SYS file - refer to the documentation that accompanied
your SCSI host adapter for instructions. Installing Colorado Backup II
for DOS allows you to verify that the tape drive is connected
properly.
1) Ensure that all files for the upgrade are in a temporary directory
on your hard drive.
2) Create a Colorado Backup II for DOS install directory.
a) Run the setup program from the installation CD that came with
your tape drive and choose "Create Diskettes" from the main
menu. When the "Create Installation Diskettes" dialog box
appears, choose "Colorado Backup II for DOS" and click the OK
button. Continue the process as instructed.
b) Copy all files from the diskette in the floppy drive, which
now contains the installation files for Colorado Backup II for
DOS, to a temporary directory on your hard drive.
3) Boot to DOS.
a) From the Start menu choose "Shut Down" and, for Windows 95,
"Restart the computer?", for Windows 98, "Restart". During the
boot process press the F8 key directly after the message
"Starting Windows 95" or "Starting Windows 98" and before the
blue startup screen appears. Note that some systems do not
display the starting message. Choose the "Command prompt only"
option. If you miss pressing the F8 key, you can simply choose
the Start menu, Shut Down item and choose the option that
restarts in MS-DOS mode.
4) Install Colorado Backup II for DOS.
a) Change to the temporary install directory created in step 2b
above, and run SETUP.EXE. Follow the instructions for
installing the software. You may want to choose a temporary
directory name in the "Install To:" box in the "Install
to...." dialog box. This directory will be created if it
doesn't exist. If the installation suggests rebooting your
system, do so. During the boot process be sure to press the
F8 key directly after the message "Starting Windows 95" or
"Starting Windows 98" appears and before the blue startup
screen appears, and choose the "Command prompt only" option.
Remember that some systems do not display the starting
message. Again, if you miss pressing the F8 key, you can
simply choose the Start menu, Shut Down item and choose the
option that restarts in MS-DOS mode.
5) Configure your system and upgrade your drive. See the section
entitled "For QBACKUP.EXE Users" in the section entitled "For DOS
Users".
6) After the upgrade completes, clean up the temporary directories
and possibly the CONFIG.SYS and AUTOEXEC.BAT files.
a) Clean up the temporary directories created in steps 1, 2b, and
4. You can use the command "DELTREE" for this.
b) Clean up your CONFIG.SYS file. In the root directory of your
hard drive look for the files named "CONFIG.BAK" and
"CONFIG.QB". These files are the original and intermediate
versions of your CONFIG.SYS file before installing Colorado
Backup II for DOS. The SETUP.EXE application for Colorado
Backup II for DOS may modify your CONFIG.SYS and store the
original in CONFIG.BAK. Running QBACKUP.EXE may further modify
your CONFIG.SYS and store the previous version in CONFIG.QB.
If you compare the CONFIG.BAK file with the CONFIG.QB file,
using the "FC" command, i.e. "FC CONFIG.BAK CONFIG.QB", you
should notice that the only difference is possibly an added
line such as "DEVICE=C:\HPCBD\EPATTDW.EXE". Comparing
CONFIG.QB to CONFIG.SYS, i.e. "FC CONFIG.QB CONFIG.SYS" may
show lines that begin with "FILES=" and "BUFFERS=" are either
different or added.
Leaving the "FILES" and "BUFFERS" lines of CONFIG.SYS in this
state is probably harmless, but you should remove the
"DEVICE=" difference, if it exists. You can return your
CONFIG.SYS to its original condition by copying CONFIG.BAK to
CONFIG.SYS; i.e. "COPY CONFIG.BAK CONFIG.SYS".
c) Clean up your AUTOEXEC.BAT file. In the root directory of your
hard drive, look for the file named "AUTOEXEC.QB". This file
is the original version of your AUTOEXEC.BAT file before
installing Colorado Backup II for DOS.
Comparing the AUTOEXEC.QB and AUTOEXEC.BAT files using the
"FC" command, i.e. "FC AUTOEXEC.QB AUTOEXEC.BAT", you should
notice that the only differences are lines similar to "SET
QBACKUP=C:\HPCBD", "PATH=C:\HPCBD;%PATH%" and possibly
"C:\HPCBD\QSCHED.COM".
While the lines "SET QBACKUP=C:\HPCBD" and
"PATH=C:\HPCBD;%PATH%" are harmless, you should remove the
"C:\HPCBD\QSCHED.COM" line. You can return your AUTOEXEC.BAT
to its original condition by copying AUTOEXEC.QB to
AUTOEXEC.BAT; i.e. "COPY AUTOEXEC.QB AUTOEXEC.BAT".
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.