Microsoft(R) Windows NT(TM) 3.51 Problem Report Template (Please see instuctions below to submit this report) Name : Company : Area Code & Phone : CompuServe ID : Internet Address : Country (if outside the U.S.) : Language Version : ***** PROBLEM INFORMATION ****** Problem Title : Product Release : Type "winver" at the command line while Windows NT is running. Product Type : < >Workstation < >Server Install Method : < >CD-ROM < >Floppy < >WINNT.EXE (Over the Network from MS-DOS) < >WINNT32.EXE (Over the Network from Windows NT) Install Type : < >Upgrade from Windows NT 3.1 < >Clean Install Previous OS : Problem Description : Steps to reproduce the problem (please explain step by step): 1. 2. 3. 4. Work-around: Reproducible :< >Always < >Sometimes < >Never < >Didn't try it again **** BASIC CONFIGURATION **** Computer brand & model(check all that apply): < >ISA < >EISA < >MCA < >VESA < >PCI < >RISC < >Other : System BIOS (manufacturer & version/date) : CPU(s) (type, speed and manufacturer) : Memory (RAM) : Mouse model & type (serial/bus) (COM/IRQ) : Multimedia hardware (model/address/IRQ) : Multimedia drivers : Communications Modem (model/address/IRQ) : Serial Adapter (if used) : X.25 Adapter (if used) : Additional adapters (scanner/printer) : ****** VIDEO CONFIGURATION ****** Video monitor : Video adapter : Video driver : Video resolution : < >640x480 < >800x600 < >1024x768 < >1280x1024 Color depth : < >16 colors < >256 colors < >64K < >16.7 million < >True color < >Other: ****** FILE SYSTEM CONFIGURATION ****** Hard disk (1) brand & model: type:< >IDE < >ESDI < >SCSI(ID#: ) Disk controller: < >Primary < >Secondary < >Caching controller Hard disk (1) total size: Hard disk (1) specs. (drive letter(s), FAT/NTFS/HPFS, size) Primary Partition: Drive Letter: File System: Size: Partition: Drive Letter: File System: Size: Drive Letter: File System: Size: ****** CD-ROM CONFIGURATION ****** CD-ROM drive brand & model : SCSI CD-ROM ID# : Controlling SCSI adapter (Address and IRQ): Terminated (y/n) : ****** NETWORK CONFIGURATION ****** Network card type, IRQ & address: Network type : Network protocol : version: Network cabling : Novell Server version : number of users: LAN or WAN : If Wide Area Network, please specify all routers or bridges used: ****** PRINTER CONFIGURATION ****** Printer brand & model : Printer Port: < >LPT1 < >LPT2 < >COM1 < >COM2 < >File < >Network If networked, please include all applicable LAN or WAN information: Driver : Memory : Printer cartridges : Additional Comments: (Please include the version number(s) of any software application(s) referred to this in problem report.) HCT Test(s) running: HCT Test log: Debug output (if available): How To Submit This Report ========================= You may send this report to us Internet mail or Fax using the following instuctions: For Problems with the HCTs tests: Internet mail: send to nthctext@microsoft.com Fax: Windows NT HCT Test - 206 936 7329 For Operating System Problems: Internet mail: send to ntbug@microsoft.comDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.