3Com Limited Warranty Terms of the Limited Warranty Your 3Com product is covered by a Limited Warranty. 3Com warrants that the product that you have purchased from 3Com or from a 3Com authorized reseller is free from defects in materials or workmanship during the Limited Warranty period, identified in the chart below, which is effective on the date of purchase. During the Limited Warranty period, 3Com will repair or replace the product with the same or a similar model, which may be a remanufactured unit, at 3Com option, without charge for either parts or labor. Replacement parts assume the remaining warranty of the parts they replace. This Limited Warranty extends only to the original purchaser and is non-transferable. The information below identifies the terms of the factory repair/replacement warranty, as well as software/firmware updates and telephone support services included with the 3Com Limited Warranty. Free Telephone Support For 90 days, effective upon purchase Free Software/Firmware Updates For 90 days, effective upon purchase Hardware Support 2 years Factory Repair / Replacement What Is NOT Covered By the Limited Warranty Items not covered by the Limited Warranty include, but are not limited to, the following: 1. Product installation support A product purchased from anyone other than 3Com or a 3Com authorized reseller. 2. Routine cleaning, or normal cosmetic and mechanical wear A product that is modified, tampered with, misused or subjected to abnormal working conditions, including, but not limited to, lightning and water damage. Damage from repair or replacement of warranteed parts by anyone other than 3Com or a 3Com authorized service provider. This Limited Warranty does not guarantee you uninterrupted service. Repair or replacement as provided under this Limited Warranty is the exclusive remedy of the purchaser. This Limited Warranty is in lieu of all other warranties, express or implied, including, but not limited to, any implied warrant of merchantability or fitness for a particular use or purpose. 3Com shall in no event be liable for any special, indirect, incidental, punitive or consequential damages of any kind oR character, including, without limitation, loss of revenue or profits, failure to realize savings or other benefits, loss of data or use, damage to equipment and claims against the purchaser by any third person, even if 3Com has been advised of the possibility of such damages. Jurisdiction Laws This Limited Warranty gives you specific legal rights. You may have others, which vary from jurisdiction to jurisdiction. Some jurisdictions do not allow limitations on duration of an implied warranty, or the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. Copyright 1997 3Com. All rights reserved. 3Com and the 3Com logo are registered trademarks of 3Com. Windows 95 and Windows NT are registered trademarks of Microsoft Corporation. How To Access Your Warranty Services ---------------------------------------------------------------- Telephone Support Warranty For 90 days, effective upon product purchase, you will have access to our technical support analysts. To obtain telephone support under the conditions of this Limited Warranty, call the appropriate 3Com number. North America (toll free call) 1-800-231-8770 Monday - Friday 7 a.m. - 8 p.m. Central Standard Time Europe, Middle East, Africa 353-1-205-7700 Monday - Friday 9 a.m. - 7 p.m. Central European Time All Other Locations 1-847-797-6600 Monday - Friday 7 a.m. - 8 p.m. Central Standard Time What Information Should I Have Ready Before Calling For Support? To enable 3Com to respond to your inquiry as efficiently and effectively as possible, please have available as much of the following general and product-specific information as possible before calling for support. General Information Serial number and part number (both are contained within the barcode affixed to the unit) Product model name and number Detailed, specific questions Product-Specific Information Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level Telephone Support Options Customers who require telephone support beyond 90 days from the purchase date will be referred to a 3Com sales representative to establish a service contract, if desired. Software/Firmware Updates Warranty For 90 days, effective upon product purchase, you will have access to 3Com Systems Software/Firmware Updates from the 3Com Network Systems Division web site: http://totalservice.usr.com Software/Firmware Update Options Customers who require Software/Firmware updates beyond 90 days from the purchase date will be referred to a 3Com sales representative to establish a service contract, if desired. Hardware Support Warranty During the applicable Limited Warranty period, if 3Com determines your product requires servicing, you will be given a Service Repair Order (SRO) number to help us track your Limited Warranty request. Once you have received your SRO number, mail the product, postage prepaid and insured, to the below-listed shipping address. Please make sure your SRO number is clearly visible on the outside of the package and be sure to pack your unit securely. Call the appropriate 3Com number, listed below, for Hardware Support of your product. North America (toll free call) 1-800-231-8770 Monday - Friday 7 a.m. - 8 p.m. Central Standard Time Europe, Middle East, Africa 353-1-205-7700 Monday - Friday 9 a.m. - 7 p.m. Central European Time All Other Locations 1-847-797-6600 Monday - Friday 7 a.m. - 8 p.m. Central Standard Time Shipping Checklist Did You Include: Your Name Your Company's Name Return Shipping Address A Contact Telephone Number Serial Number and Part Number (both are contained within the barcode attached to the unit) Brief Problem Description Shipping Address: North America and Locations Outside of Europe, Middle East, Africa 3Com ATTN: SRO Receiving 1800 W. Central Rd. Mt. Prospect, IL 60056-2293 SRO# Europe, Middle East, Africa 3Com Services, Ltd. ATTN: RMA Department 5 Richview Office Park Clonskeagh, Dublin 14 Ireland Hardware Support Options Customers who require out-of-warranty hardware support will be referred to a 3Com sales representative to establish a service contract, if desired.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.